Hotmail not receiving any emails from my server nevertheless log files is ok no problem and messages sent every thing is ok recently i contacted with my server's provider to make a ptr record at dns to fix hotmail problem and i shoked when i notice that they put a wronge ip
My Q: is that ptr record is important and it could be the reason for making hotmail rejecting my emails
i recently changed host and after i changed host, i am unable to send emails to hotmail from my mail server. Gmail and yahoo are fine.
The error message from Hotmail:
SMTP error from remote mail server after MAIL FROM:<webmaster@joinmo.com> SIZE=3494:
host mx3.hotmail.com [65.54.244.200]: 550 Your e-mail was rejected for policy reasons on this gateway. Reasons for rejection may be related to content with spam-like characteristics or IP/domain reputation problems. If you are not an e-mail/network admin please contact your E-mail/Internet Service Provider for help. For e-mail delivery information, please go to [url]
I also ran a dnsreport and heres the result
[url]
I have contacted microsoft but really not sure when they will give me a reply .. meanwhile, if there is any solution to my problem, it would be greatly appreciated.
Gmail users are fine.
Two days ago, Yahoo and hotmail users were receiving emails in the Junk folder. I thought this was due to the Reverse DNS settings not being set. So, I contacted Rus from cheapVPS and asked him to enable the Reverse DNS setting after I entered it in the Hyper VM panel, and he kindly did it.
Unfortunately, since the Reverse DNS setting was entered, Yahoo and Hotmail users stopped receiving mails from my site. Gmail users never faced any problem.
the logs (from maillog) are as follows:
Code:
Dec 6 00:37:27 aqarcenter,cin pop3d: LOGIN, user=questions@aqarcenter.com, ip=[::ffff:209.85.132.248]
Dec 6 00:37:27 aqarcenter,cin pop3d: LOGOUT, user=questions@aqarcenter.com, ip=[::ffff:209.85.132.248], top=0, retr=0
Dec 6 00:40:00 aqarcenter,cin qmail: 1196890800.882846 new msg 12077935
Dec 6 00:40:00 aqarcenter,cin qmail: 1196890800.882881 info msg 12077935: bytes 2020 from <anonymous@aqarcenter.com> qp 11561 uid 48
Dec 6 00:40:00 aqarcenter,cin qmail: 1196890800.943863 starting delivery 308: msg 12077935 to remote semelak1@hotmail.com
Dec 6 00:40:00 aqarcenter,cin qmail: 1196890800.943891 status: local 0/10 remote 1/20
Dec 6 00:40:02 aqarcenter,cin qmail: 1196890802.495781 delivery 308: success: 65.54.244.72_accepted_message./Remote_host_said:_250__<20071205214000.11560.qmail@aqarcenter.com>_Queued_mail_for_delivery/
Dec 6 00:40:02 aqarcenter,cin qmail: 1196890802.691249 status: local 0/10 remote 0/20
Dec 6 00:40:02 aqarcenter,cin qmail: 1196890802.918473 end msg 12077935
Dec 5 19:19:35 aqarcenter,cin qmail: 1196871575.358924 info msg 12077935: bytes 1970 from <anonymous@aqarcenter.com> qp 17875 uid 48
Dec 5 19:19:35 aqarcenter,cin qmail: 1196871575.536635 starting delivery 301: msg 12077935 to remote semelak_11@yahoo.com
Dec 5 19:19:35 aqarcenter,cin qmail: 1196871575.536673 status: local 0/10 remote 1/20
Dec 5 19:19:36 aqarcenter,cin qmail: 1196871576.006538 delivery 301: deferral: Connected_to_68.142.202.247_but_greeting_failed./Remote_host_said:_421_Message_from_(91.186.21.215)_temporarily_deferred_-_4.16.50._Please_refer_to_[url]
Dec 5 19:19:36 aqarcenter,cin qmail: 1196871576.006641 status: local 0/10 remote 0/20
Dec 5 19:20:27 aqarcenter,cin qmail: 1196871627.155102 new msg 12077939
Dec 5 19:20:27 aqarcenter,cin qmail: 1196871627.155151 info msg 12077939: bytes 1970 from <anonymous@aqarcenter.com> qp 24088 uid 48
Dec 5 19:20:27 aqarcenter,cin qmail: 1196871627.604693 starting delivery 302: msg 12077939 to remote semelak1@hotmail.com
Dec 5 19:20:27 aqarcenter,cin qmail: 1196871627.604744 status: local 0/10 remote 1/20
Dec 5 19:20:29 aqarcenter,cin qmail: 1196871629.172091 delivery 302: success: 65.54.245.72_accepted_message./Remote_host_said:_250__<20071205162026.24087.qmail@aqarcenter.com>_Queued_mail_for_delivery/
Dec 5 19:20:29 aqarcenter,cin qmail: 1196871629.172184 status: local 0/10 remote 0/20
Dec 5 19:20:29 aqarcenter,cin qmail: 1196871629.207391 end msg 12077939
and the site is aqarcenter.com
So got my dedi the other day. Everything is perfect. However I'm running into some issues.
I have setup some forwarders in cPanel to redirect to my Gmail but unfortunatley I'm not getting them all.
I sent some emails from various address and only received one.
Now I can only think of 3 issues.
1. Something to do with DC/Network.
2. cPanel problem (DC set cpanel up)
3. DNS servers (DC set them)
I have used the mail troubleshooter in WHM and all seems to be fine, it says its sending mail to Gmail so not sure what the problem is.
A client is not receiving some of her e-mails from one account she has on the server.
She receives most but some are getting lost (not being received or bouncing back)
All other e-mail accounts that she has on our server are receiving e-mail fine.
The missing emails are from different domains so it's not a problem with the people sending the emails.
I deleted and reinstalled the account on the server and got her to delete and reinstall the account in Outlook express.
That didnt work.
There are no spam filters in place either on the her server account or in her e-mail client and we are not using any RBLs to block email.
The missing emails are not in the mail queue either.
There is a strange problem with picking up and sending emails on Outlook 2007 which I have wasted hours on over the last week.
Whenever I try to pick up/send emails on domain names, I get a 800CCC0F error message. It says: "reported error (0x800CCC0F): 'The connection to the server was interrupted. If the problem continues, contact your server adminstrator or Internet Service Provider (ISP)'"
I have gone through all the steps here [url]and here [url]and on another websites.
I have been setting up email addresses on Outlook for several years, so know how they should be done.
The strange thing is the email addresses of domain names hosted elsewhere work perfectly. But both new and existing Clook-hosted email addresses are producing this error message.
I believe it may be an error with the software for two reasons:
1. The email addresses work perfectly when I open Outlook in Safe Mode.
2. Our web host's staff have not been able to find anything wrong and the email addresses work when they try to set them up on their computers.
Any idea why our email addresses may not be working and how I can fix this please?
I have tried System Restore and Repairing the program on my computer's Control Panel.
my Exim mail outgoing queue is getting stuck and i cannot receive emails. Under WHM i have 50 odd emails, some 7 days old.
A small dump from /var/log/exim-mainlog is below:
2007-11-19 04:40:45 H=(H®) [202.57.142.156] sender verify defer for <jqyuehutmqluz@epilot.com>: could not connect to mail02.interchangeusa.com [63.251.210.81]: Connection timed out
2007-11-19 04:40:45 H=(H®) [202.57.142.156] F=<jqyuehutmqluz@epilot.com> temporarily rejected RCPT <morleyc@myemail.net>: Could not complete sender verify callout
2007-11-19 04:40:45 unexpected disconnection while reading SMTP command from (H®) [202.57.142.156]
2007-11-19 04:40:51 no IP address found for host 202.57.142.156.sta.isp-thailand.com (during SMTP connection from [202.57.142.156])
2007-11-19 04:40:57 no IP address found for host 202.57.142.156.sta.isp-thailand.com (during SMTP connection from [202.57.142.156])
2007-11-19 04:41:01 no IP address found for host 202.57.142.156.sta.isp-thailand.com (during SMTP connection from [202.57.142.156])
2007-11-19 04:41:04 no IP address found for host 202.57.142.156.sta.isp-thailand.com (during SMTP connection from [202.57.142.156])
2007-11-19 04:41:43 no host name found for IP address 77.94.106.13
2007-11-19 04:41:49 1ItxNu-0007E6-4s mail.global.frontbridge.com [207.46.51.86] Connection timed out
2007-11-19 04:41:49 1ItxNu-0007E6-4s == hmt@someaddress.com <HMT@someaddress.com> R=lookuphost T=remote_smtp defer (110): Connection timed out
2007-11-19 04:41:49 1ItxNu-0007E6-4s == jog@someaddress.com <JOG@someaddress.com> R=lookuphost T=remote_smtp defer (110): Connection timed out
2007-11-19 04:41:49 1ItxNu-0007E6-4s == mrl@someaddress.com <MRL@someaddress.com> R=lookuphost T=remote_smtp defer (110): Connection timed out
2007-11-19 04:42:29 H=(client-200.121.46.74.speedy.net.pe) [200.121.46.74] sender verify defer for <tecat@yahoo.de>: Could not complete sender verify callout
2007-11-19 04:42:29 H=(client-200.121.46.74.speedy.net.pe) [200.121.46.74] F=<tecat@yahoo.de> temporarily rejected RCPT <morleyc@myemail.net>: Could not complete sender verify callout
2007-11-19 04:42:29 unexpected disconnection while reading SMTP command from (client-200.121.46.74.speedy.net.pe) [200.121.46.74]
Everything was fine until about 7 days ago, i dont know why the config didnt change but since then its been dropping received emails and queueing on sends.
Everything on our Qmail installation is working fantastic except for one thing (most of the qmail patches are installed from [url]:
If a user sends an email to several recipients, often times, all users of the list will receive several copies (10 times or more) of the email.
So far I think the situation is that a user sends a weekly update (sort of mini mailing list to 20 users or so) by just adding them as BCC in their outlook.
Then I think one of the 20 emails bounces or throws back a deferral, and then qmail resends the email many many more times not only to the bounced recipient (but also to the entire list of recipients in the BCC)
I currently migrate from cpanel to plesk12. Everything is working fine, but the emails are no been received, I´m able to send, but not able to receive.
The error is this one:
Apr 29 16:40:14 server postfix/smtpd[26799]: connect from mail-oi0-f42.google.com[209.85.218.42]
Apr 29 16:40:24 server postfix/smtpd[26799]: warning: 42.218.85.209.combined.njabl.org: RBL lookup error: Host or domain name not found. Name service error for name=42.218.85.209.combined.njabl.org type=A: Host not found, try again
Apr 29 16:40:28 server courier-imapd: Connection, ip=[::ffff:52.11.197.15]
[Code] ....
I thinks it´s permission on the folder, but already run the code : /usr/local/psa/admin/sbin/mchk --with-spam
It did not solved, is there anything else I can do?
Iam having a problem in sending/receiving emails .
When i try to send email from c-panel thru SquirrelMail i get this error msg :
ERROR:
Message not sent. Server replied:
Requested action aborted: error in processing
451 Temporary local problem - please try later
There is another thing also happens when i type /scripts/fixcommonproblems from SSH
Fixing permissions on cgi scripts.....Scanning suexec_log...Done
Done
Shutting down Mailman's master qrunner
Processing cools4u2
/bin/pwd: failed to stat `.': Permission denied
Processing videoco .....
I have a VPS with rDNS and SPF records configured fine. I am able to send email to all. But for hotmail I can not.
The strange is that on VPS log I have message that the trasation was competed:
**************
$
2008-02-29 23:22:07 1JVHMV-00069K-PE <= adriano@domain.com.br H=localho$
2008-02-29 23:22:08 1JVHMV-00069K-PE => teste.noreply@hotmail.com R=lookuphost $
2008-02-29 23:22:08 1JVHMV-00069K-PE Completed
***************
But the message was not delivered in any teste.noreply@hotmail.com folder (inbox or spam folder).
I can not understand it. What can to be happening?
I tried to send an email to Hotmail.com and I get error messages. However, I can send an email to another email address that forwards to hotmail and it arrives correctly.
When sending via SquirrelMail I get:
This message was created automatically by mail delivery software.
A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:
%%%%%%%@%%%%%.com
SMTP error from remote mail server after MAIL FROM:<%%%%%%%@%%%%%.com> SIZE=1813:
host mx3.hotmail.com [65.54.244.200]: 550 SC-001 Mail rejected by Windows Live Hotmail for policy reasons. Reasons for rejection may be related to content with spam-like characteristics or IP/domain reputation problems. If you are not an email/network admin please contact your E-mail/Internet Service Provider for help. Email/network admins, please visit [url]for email delivery information and support
I have correct TXT dns entries. Doesn't matter what email I sent to hotmail, they all get rejected. They don't even appear in the junk box
I have 2 cPanel servers with normal decent setups, and until today, HOTMAIL/LIVE is not accepting my e-mails.
There is no problem with GMAIL & YAHOO, btw.
When I mentioned not accepting my e-mails means it will always appear inside the Junk box instead of Inbox (for every domains in both servers)
I've tried to contact Microsoft support many times but they keep repeating the same thing. I've tried everything including make sure that my IP reputation is clean, and having domain keys.
I need some advise from you guys out there that has this issue before and start from sketch, what do I need to do to identify what Microsoft servers actually want from me?
Here's their 'robotic' respond.
1) Make sure that you have SPF/SIDF records in place. You
can go to [url]
for more information on this.
2) Clean up your lists. Remove those who do not want to
receive the emails. Make the unsubscribe process more visible. Hotmail
also has a sender complaint feedback loop program called the Junk Email
Reporting Program (JMRP). Enrollment in this free program will benefit
you as a sender as it will keep your email lists updated and populated
with interested Windows Live Hotmail Customers. This program will help
you to remove those Windows Live Hotmail Customers who do not want to
receive emails from your company. If you are interested in joining this
program, please visit
[url
_options_form_byemail&ct=eformts
3) Ensure that there is not anything technically wrong with
your MTA. Are your DNS records updated, are you transmitting data upon
making the SMTP connection, and is the problem isolated to any specific
machines? Do your SMTP logs show any failures?
4) Segment your mailing infrastructure by IP. Marketing
email, transactional corporate email, "forward to a friend" email and
signup emails should be sent from different IP's. This will help to
identify what types of messages are being flagged by Hotmail customers.
5) Strengthen the sign up process. Confirm that you are
using a double-opt-in sign up process. This will not help in removing
existing Hotmail customers from your email lists, but it will confirm
the authenticity of those who sign-up for your email campaigns and
newsletters.
6) If you have any feedback loops setup with other ISPs,
you should look for trends to try to determine possible causes - a new
data source? New advertisement? Maybe folks signing up do not recognize
the mail?
7) Clearly mark your emails so that Hotmail customers are
able to identify quickly and easily that they requested emails from your
service.
8) Do some analysis on the data regarding complaints - look
at Hotmail customers who have never clicked, opened, responded or
bounced in any way. These poor performers could contain many bad
addresses.
9) Evaluate the frequency of your mailings. Are you making
your mailings less relevant and welcome by sending too many emails?
10) Enroll in the Sender Score program. This is the only white
list that Hotmail uses. It is owned and operated by Return Path. You can
find information about this program at
[url
11) Please visit [url]
to verify that your IP is not being listed
on any third party block lists.
12) We also recommend that you take advantage of the following
email delivery consulting companies who participate in the Messaging
Anti-Abuse Working Group [url]
), and the Authentication and Online Trust
Alliance [url]
I have one of our servers that is bouncing all sent emails to hotmail, MSN and some others. The emails often come back saying they are bounced as SPAM.
There were SPAM issues on this particular server at one point, but have since been corrected one we tightened it up.
Now, how can I fix this? Can I change the servers hostname? Are they rejecting by hostname, or by IP?
And do I need to just contact each provider and try to get off their blacklist?
I run a dating site, but for some reason hotmail is rejecting certain emails.
When a user receives a message on my site, they get a notification by email to come check their message on the site. This part works, even with hotmail.
However, when a NEW user registers on the site with hotmail, they aren't
getting the confirmation email they would normally get, and as a result they can't join the site. Other email providers get this confirmation email, but not hotmail.
I have problems sending emails from my VPS to Hotmail and Gmail email accounts. This is a new VPS with some new websites so they are not blacklisted for spam or anything like that.
After users register at my website they receive a welcome email, but with Hotmail/Gmail accounts they end up by default in the spam/junkfolder.
I also have a refer-a-friend and a forgot password form -> with gmail users they both end up in the spamfolder, with hotmail users they both do not show up at all!
I read somewhere that editing the DNS zone could solve this problem with adding a SPF record (see also [url]).
I have added the most common SPF record "v=spf1 a ~all" as TXT record type but after a few days nothing has changed.
so all email send from the VPS to Hotmail/Gmail email accounts will directly be send into the inbox.
the xxx@enotecalatorreroma.com is the one that for months and still now is giving problems when sending emails. Sent emails to Hotmail are going to Junk folder.
View 6 Replies View RelatedI cannot figure this out.. I have tried EVERYTHING..
I am running a php script using the mail() function and sending an email..
I have had reverse dns point to the domain
I set an SPF record
My IP is not blacklisted.. I have had the dedicated server for 2 years now also
I modified a few things in the sendmail files.. I am stuck..
I am running freeBSD.. My buddy has his server set up with all of the same sendmail settings being the same.. and his emails don't get flagged..
All my Mxtools are ok... No problem with it ... Not in blacklist ...
Spoiler: Spam List
Test Result
SMTP Banner Check OK - 151.80.148.113 resolves to ns1.elattal.com
SMTP Reverse DNS Mismatch OK - Reverse DNS matches SMTP Banner
SMTP TLS OK - Supports TLS.
SMTP Connection Time 0.967 seconds - Good on Connection time
SMTP Open Relay OK - Not an open relay.
[Code] ....
I have postfix server on my linux server. I have configured it to use SSL on port 25. I can send mail to my yahoo account but when I reply to that mail from my yahoo account to my SMTP server the mail is bouncing back and its giving this error message.
Remote host said: 530 5.7.0 Must issue a STARTTLS command first
A few days ago I started having some people tell me that they can't send email to me. Basically, they get a permanent failure. It is very hit or miss though as I'm still getting some mail and not others.
There are a few things that I don't know if they could be contributing factors.
1.) I'm using GMail to check my POP accounts on my webserver.
2.) I have been receiving this message when CPanel runs it's updates at night. The version of perl you are running (v5.8.1) is too old. There are known problems that cannot be worked around with this version of perl. It is HIGHLY recommended that you upgrade to v5.8.5 or later. Any module install failures should be ignored until perl has been upgraded as some modules will not be able to install with this version of perl.
3.) I noticed the WHM interface is updated so maybe something upgraded and broke.
I'm running a Cpanel/Redhat server over at ThePlanet if it matters.
I moved to a new server today but I think there's one configuration setting causing some problems.
I'm receiving spam in my own mailbox, sent to other people's accounts. My own mailbox is the mailbox to which root and nobody and cpanel addresses are forwarded to. The target email of the spam mails don't exist, so the spam ends up in MY inbox. Any idea what's causing this? Maybe the accounts are not configured to use ":fail:" as catchall address? Though cPanel is configured to use that value as default.
My next question is: How can I change the catchall address of ALL my accounts and set them to ":fail:"? Is there a script I could use?
Anyone know how to fix this? I put it as plain as possible. I've reinstalled qmail once to see if I can get it to send/receive but it is still not working. I made sure the port is not blocked either.
View 6 Replies View RelatedFor some reason... No one with a Comcast.net email address can email us..
Always the Rejected Email comes back with This message:
==============================================================
A message (from <yyyyyyy@comcast.net>) was received at 29 Mar 2007 3:15:15 +0000.
The following addresses had delivery problems:
<yyyyy@sellwebhost.com>
Permanent Failure: 550-Callback_setup_failed_while_verifying_<yyyyyyy@comcast.net>
Delivery last attempted at Thu, 29 Mar 2007 03:15:18 -0000
=============================================================
I have used "yyyyyyy" only to alter the email address for privacy..