Sending Email "HotMail"

Nov 27, 2007

I Have a server and i have access to the root etc... so i notice a few days ago that my server dose not send any email to hotmail etc.. so i have posted a thread and i get answer

Quote:

set reverse DNS for your IP address and if possible an SPF record for your domain.

i have no idea where to set my dns this is what i do not undestand..

so i ask how And the answer was

Quote:

Contact your provider and ask him to set a reverse DNS entry for your IPs. Only he can do it, you can't do it yourself.

And the answer was to contact the Server Provider

Quote:

No. reverse dns is done as a provider level. It has to be done within there servers that handles the requests for RDNS. Sometimes depending on your provider, they allow this in the billing center. Other times you flat out need to make a request.

And Here is anther answer telling me i still need to contact the provider..

So i did i submit a ticket and wait 5-6 day for them to respond to my ticket and this is what my Server provider have reply to me...

Quote:

A: Hi, Creating DNS record for our client is beyond the scope of our support. You can edit your dns entry for a domain to add the txt dns record and insert in the text field the spf header as describe in your link. This is a good link to use to learn how to create SPF record. You should have a reverse dns lookup for your mail server. This mean that your IP will return the domain of your mail server. This is important to not being tag a spam by many anti-spam solution. Thank you,

so know i have no idea what to do .. all iam asking sinise iam root and i have full server access where do i need to make change to get the send email work?

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Sep 17, 2007

I have problems sending emails from my VPS to Hotmail and Gmail email accounts. This is a new VPS with some new websites so they are not blacklisted for spam or anything like that.

After users register at my website they receive a welcome email, but with Hotmail/Gmail accounts they end up by default in the spam/junkfolder.

I also have a refer-a-friend and a forgot password form -> with gmail users they both end up in the spamfolder, with hotmail users they both do not show up at all!

I read somewhere that editing the DNS zone could solve this problem with adding a SPF record (see also [url]).

I have added the most common SPF record "v=spf1 a ~all" as TXT record type but after a few days nothing has changed.

so all email send from the VPS to Hotmail/Gmail email accounts will directly be send into the inbox.

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=1450 id=20080627072040.tk66q718akgsss4k@webmail.cleintdomain.com T="testmail" from <info@cleintdomain.com> for user@hotmail.com
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I have in my exim_mainlog :

PHP Code:

7-09-12 13:44:11 1IVPhb-0008Cm-Rz <= root@server.xxxxx.com U=root P=local S=3822007-11-24 13:44:12 1IVPhb-0008Cm-Rz => xxxx@hotmail.com R=lookuphost T=remote_smtp H=mx4.hotmail.com [65.54.244.104]2007-11-24 13:44:12 1IVPhb-0008Cm-Rz Completed2007-11-24 13:44:29 1IVPht-0008D9-UC <= root@server.*********** U=root P=local S=3822007-11-24 13:44:30 1IVPht-0008D9-UC => xxxx@hotmail.com R=lookuphost T=remote_smtp H=mx1.hotmail.com [65.54.244.136]2007-11-24 13:44:30 1IVPht-0008D9-UC Completed2 1IVPhb-0008Cm-Rz => xxxx@hotmail.com R=lookuphost T=remote_smtp H=mx4.hotmail.com [65.54.244.104]2007-11-24 13:44:12 1IVPhb-0008Cm-Rz Completed 

telnet mx4.hotmail.com 25 give :

PHP Code:

[root@server ~]# telnet mx4.hotmail.com 25Trying 65.54.245.104...Connected to mx4.hotmail.com (65.54.245.104).Escape character is '^]'.220 bay0-mc10-f4.bay0.hotmail.com Sending unsolicited commercial or bulk e-mail to Microsoft's computer network is prohibited. Other restrictions are found at http://privacy.msn.com/Anti-spam/. Violations will result in use of equipment located in California and other states. Wed, 12 Sep 2007 03:49:15 -0700 

my datacenter reply me :

PHP Code:

Hello,We have investigated your issue in detail. We tried to sent mails from the server to our Softlayer hotmail account. From the logs, it is clear that the mails are sent successfully from the server.=========2007-11-23 23:50:29 1IviI1-0001De-SX <= root@server.XXXX.net U=root P=local S=3612007-11-23 23:50:30 1IviI1-0001De-SX => XXXX@hotmail.com R=lookuphost T=remote_smtp H=mx3.hotmail.com [65.54.244.200]2007-11-23 23:50:30 1IviI1-0001De-SX Completed========But this is not received at the hotmail mailbox. Hence this is an issue at their end. You may contact the hotmail support to resolve this.Regarding the spamming, we could find a lot of mails from the user nobody. You can prevent the user nobody from sending the mail from WHM as follows.Please select the option "Prevent the user "nobody" from sending out mail to remote addresses" from WHM >> Main >> Server Configuration >> Tweak Settings >> Mail option.

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Why this happen and what's problem? How Can I solve it?

You can test like following.
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[url]

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Code:
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Quote:

set reverse DNS for your IP address and if possible an SPF record for your domain.

as you can see he is asking me to set the dns etc i dont no . is there anything i could do via WHM/CP/SSL"PuTTy" etc

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