I have a big problem with Hotmail and exim conf
My Customers sent many wrong emails to Hotmail and That's made my server as spam source and blocked by Hotmail
is there any conf at exim to check if email exist before sending
I am having issues in receieving emails. For some reason, the rbl lists I had setup are causing the server to reject emails (retry - timeout). So, I need to take this rbl list completely. How can I do that? exim.conf is locked and using the advanced editor is no fun even though I tried it putting the dnslists without the rbl causing the problem.
View 3 Replies View RelatedSince I moved to vps emails are some how being blocked by hotmail.
I have a forum which needs email activation but those registering with hotmail do not receive emails
My IP in clean from any blacklist/RBL databases but hotmail is blocking with the error message below:-
Remote host said: 550 Your e-mail was rejected for policy reasons on this gateway.
Reasons for rejection may be related to content such as obscene language, graphics, or spam-like characteristics (or) other reputation problems. For sender troubleshooting information, please go to [url]. Please note: if you are an end-user please contact your E-mail/Internet Service Provider for assistance.
i have a very strange problem with hotmail service i can't send any email from my domains to any hotmail account and i can't send any email from hotmail account to any domain use my IP
when i send email using my mail server i got this reply
SMTP error from remote mail server after MAIL FROM:<myemail@mydomain.com> SIZE=2402:
host mx1.hotmail.com [65.54.244.136]: 550 DY-002 Mail rejected by Windows Live Hotmail for policy reasons. The likely cause is a compromised or virus infected server/personal computer. If you are not an email/network admin please contact your E-mail/Internet Service Provider for help. Email/network admins, please visit [url]for email delivery information and support
i contact hotmail and they only reply my with AUTOMATIC EMAIL Asking my if i can update my MSN SOFTWARE
We have a server, that we use to send to hotmail. The log says that the mail is send, but it do not reach hotmail.
We have set-up SPF record, reserve DNS and the IP’s is not spam listed. Anyone have any idea of what we are missing.
To awoid thise problems we have look a bit at senderscorecertified.com, but do any of you know if it is worth the money?
my clients complains that they cannot send/recieve emails to and from hotmail where my server logs shows that it's sent.
2007-05-11 15:50:34 1Hmb8M-0005Yh-53 <= root@noc.****.com U=root P=local S=351 T="test" from for ****@hotmail.com
2007-05-11 15:50:34 1Hmb8M-0005Yh-53 => ****@hotmail.com F= R=lookuphost T=remote_smtp S=365 H=mx3.hotmail.com [65.54.244.72] C="250 Queued mail for delivery"
2007-05-11 15:50:34 1Hmb8M-0005Yh-53 Completed
Nowadays it's everyone's headache for sending mails to hotmail and yahoo i guess. I am having the same problem.
I add the domainkey to domains, but when i send mail to yahoo it drops to spam.
I didn't tried it with hotmail, but reason for dropping spam at yahoo is probably because of no spf record.
I am having a bit trouble with setting spf. I read some documents and my mind is messed up, i can't figure out what to do.
My server's ip address is : xx.xx.xx.xx
My server's hostname is : server.x.com
and i have domains like , y.com, z.com, f.com bla bla that wants to send mail to hotmail.
Those sites are using different ips, but each ip is using more than 1 site,
I read that i need to setup reverse dns, but one article says i should do it for my hostname, other one says for mail server : mail.x.com.
So first question how should i setup reverse dns?
Second question, it says i need to add spf record for my domain, does it mean my hostname, or the domain i want to send mail ?
v=spf1 a mx ptr ~all
and than i should fill form at https://support.msn.com/eform.aspx?p...rid&ct=eformts
and than wait.
So i will be glad if someone can answer my questions and tell me if there is any missing parts.
i have a problem that the sites on my vps cant send mail to Hotmail but it sending mail to gmail easly..
View 14 Replies View RelatedServer: cpanel / centos 5
Problem: client claims emails to *only to* hotmail are delayed/queued for days.
Exim log:
=1450 id=20080627072040.tk66q718akgsss4k@webmail.cleintdomain.com T="testmail" from <info@cleintdomain.com> for user@hotmail.com
/var/log/exim_mainlog:2008-06-27 07:20:42 [15104] 1KCCwS-0003v3-I7 => user@hotmail.com F=<info@cleintdomain.com> P=<info@cleintdomain.com> R=lookuphost T=remote_smtp S=1807 H=mx4.hotmail.com [65.54.245.104]:25 C="250 <20080627072040.tk66q718akgsss4k@webmail.cleintdomain.com> Queued mail for delivery" QT=2s DT=1s
Is this somewhat in my control or not?
I have max outgoing mails per hour set to 100 and mail queue run at 60 minute intervals.
I have a vps with a site has phpbb2.
Before one month I migrated to another vps host.
In the old vps, the sending notfications such as reply new topic ( watch ), e-mail activations to new members notifications of the private messages were working very fine and each memeber which has valid e-mail will receiev these notifications from my forum.
The old vps using sendmail.
But the new one using qmail and it is will configured and the e-mail notifications are recieved which means that it is working except the ones who use hotmail accounts begin not recieve anything, the others e-mails are recieved well.
The files are the same, excpet the old uses sendmail, the new vps uses qmail.
After many days of searching how to solve this I decided to contact the support team.
They replied to me that they should do to overcome hotmail receive email problem, reverse PTR record needs to be added and to add SPF records under my domain's DNS zone.
They did and they told me to wait 24 hours, I waited for 4 days and it did not work.
I went back to them and again they look closely to my qmail configurations and it is fine and working and also they made an hotmail account to test and send e-mail form my mail server and it had been accepted which means that my domain and my new IP is not blocked by hotmail.
So their is nothing wrong excpet that email notifications from my phpbb it still won't go to members who have hotmail.
Very strange if the hotmail hates php mail scripts like phpbb why before in the old vps was like, and now suddenly hates.
I have a VPS with rDNS and SPF records configured fine. I am able to send email to all. But for hotmail I can not.
The strange is that on VPS log I have message that the trasation was competed:
**************
$
2008-02-29 23:22:07 1JVHMV-00069K-PE <= adriano@domain.com.br H=localho$
2008-02-29 23:22:08 1JVHMV-00069K-PE => teste.noreply@hotmail.com R=lookuphost $
2008-02-29 23:22:08 1JVHMV-00069K-PE Completed
***************
But the message was not delivered in any teste.noreply@hotmail.com folder (inbox or spam folder).
I can not understand it. What can to be happening?
Hotmail not receiving any emails from my server nevertheless log files is ok no problem and messages sent every thing is ok recently i contacted with my server's provider to make a ptr record at dns to fix hotmail problem and i shoked when i notice that they put a wronge ip
My Q: is that ptr record is important and it could be the reason for making hotmail rejecting my emails
if there is much i can do to get the mail that gets sent from my server to show up in the inbox of users using a free mail service.
View 2 Replies View Relatedall email servers (gmail, mail.com , ...) accept emails coming from my server only hotmail doesn't reicive
when I run this command in SSH : echo "test mail" | mail -s "test" xxxx@hotmail.com
I have in my exim_mainlog :
PHP Code:
7-09-12 13:44:11 1IVPhb-0008Cm-Rz <= root@server.xxxxx.com U=root P=local S=3822007-11-24 13:44:12 1IVPhb-0008Cm-Rz => xxxx@hotmail.com R=lookuphost T=remote_smtp H=mx4.hotmail.com [65.54.244.104]2007-11-24 13:44:12 1IVPhb-0008Cm-Rz Completed2007-11-24 13:44:29 1IVPht-0008D9-UC <= root@server.*********** U=root P=local S=3822007-11-24 13:44:30 1IVPht-0008D9-UC => xxxx@hotmail.com R=lookuphost T=remote_smtp H=mx1.hotmail.com [65.54.244.136]2007-11-24 13:44:30 1IVPht-0008D9-UC Completed2 1IVPhb-0008Cm-Rz => xxxx@hotmail.com R=lookuphost T=remote_smtp H=mx4.hotmail.com [65.54.244.104]2007-11-24 13:44:12 1IVPhb-0008Cm-Rz Completed
telnet mx4.hotmail.com 25 give :
PHP Code:
[root@server ~]# telnet mx4.hotmail.com 25Trying 65.54.245.104...Connected to mx4.hotmail.com (65.54.245.104).Escape character is '^]'.220 bay0-mc10-f4.bay0.hotmail.com Sending unsolicited commercial or bulk e-mail to Microsoft's computer network is prohibited. Other restrictions are found at http://privacy.msn.com/Anti-spam/. Violations will result in use of equipment located in California and other states. Wed, 12 Sep 2007 03:49:15 -0700
my datacenter reply me :
PHP Code:
Hello,We have investigated your issue in detail. We tried to sent mails from the server to our Softlayer hotmail account. From the logs, it is clear that the mails are sent successfully from the server.=========2007-11-23 23:50:29 1IviI1-0001De-SX <= root@server.XXXX.net U=root P=local S=3612007-11-23 23:50:30 1IviI1-0001De-SX => XXXX@hotmail.com R=lookuphost T=remote_smtp H=mx3.hotmail.com [65.54.244.200]2007-11-23 23:50:30 1IviI1-0001De-SX Completed========But this is not received at the hotmail mailbox. Hence this is an issue at their end. You may contact the hotmail support to resolve this.Regarding the spamming, we could find a lot of mails from the user nobody. You can prevent the user nobody from sending the mail from WHM as follows.Please select the option "Prevent the user "nobody" from sending out mail to remote addresses" from WHM >> Main >> Server Configuration >> Tweak Settings >> Mail option.
It appears that MSN / Hotmail have recently began blocking an awful lot of servers I manage. Several of them (for a company I work for) are in a few blacklists however a number of the IP addresses I manage are 100% clean.
Anyone know of something MSN/Hotmail recently began enforcing?
The blocks began at around 6 PM EST on Thursday of last week.
The error message is as follows:
Your e-mail was rejected for policy reasons on this
gateway. Reasons for rejection may be related to content such as obscene
language, graphics, or spam-like characteristics (or) other reputation
problems. For sender troubleshooting information, please go to
http://postmaster.msn.com. Please note: if you are an end-user please
contact your E-mail/Internet Service Provider for assistance.
I feel like a pawn for asking this on WHT but from what I can see
it's fairly widespread.
The domains in question do have basic SPF implemented as well.
not limited to a contact at hotmail / msn that would enjoy a phonebeating.
One of my VPS clients has had all of the ip addresses on his server blocked/blacklisted on the hotmail service, he cannot send email to or recieve email from anyone with a hotmail email address, does anyone have any ideas on a solution, other than changing all the ip's on his vps?
View 11 Replies View Relateda few months ago we have started a new dedicated box on layeredtech,and set it up like we did all our other boxes,including the reverse dns etc. but no client on a domain on that server can send e-mails to hotmail. we get a reply like :
retry time not reached for any host after a long failure period
this only happens when we send mails to hotmail. has anyone had a problem like that? if yes,could you solve it? how?
I have a problem with hotmail that outgoing message not reached by hotmail only . all other mail is ok and spf recoed is pass . DomainKey-Status: good (test mode)
the server with softlayer and i take new server at softlayer and still problem
i take new server from theplanet and i see the same problem!
all microsoft hotmail support responde is same :
We have identified that messages from your IP xx.xx.xx.xx are being filtered based on the recommendations of the SmartScreen filter. SmartScreen is the spam filtering technology developed and operated by Microsoft. SmartScreen is built around the technology of machine learning. SmartScreen's filters are trained to recognize what is spam and what isn't spam. In short, we filter incoming emails that look like spam. I am not able to go into any specific details about what these filters specifically entail, as this would render them useless.
i make what all on postmaster.live.com but no way
msg's are sent from ssh . webmail , outlook express and nobody all same
and if there datacenter can Availability a server sending to hotmail without problem add offers
We are a company for hosting and most of our customer's are confuse of that problem
i recently changed host and after i changed host, i am unable to send emails to hotmail from my mail server. Gmail and yahoo are fine.
The error message from Hotmail:
SMTP error from remote mail server after MAIL FROM:<webmaster@joinmo.com> SIZE=3494:
host mx3.hotmail.com [65.54.244.200]: 550 Your e-mail was rejected for policy reasons on this gateway. Reasons for rejection may be related to content with spam-like characteristics or IP/domain reputation problems. If you are not an e-mail/network admin please contact your E-mail/Internet Service Provider for help. For e-mail delivery information, please go to [url]
I also ran a dnsreport and heres the result
[url]
I have contacted microsoft but really not sure when they will give me a reply .. meanwhile, if there is any solution to my problem, it would be greatly appreciated.
I can send mail to hotmail when I send it from forum or root;
when I run this command in SSH : echo "test mail" | mail -s "test" xxxx@hotmail.com
I have in my exim_mainlog :
PHP Code:
7-09-12 13:44:11 1IVPhb-0008Cm-Rz <= root@server.xxxxx.com U=root P=local S=3822007-09-12 13:44:12 1IVPhb-0008Cm-Rz => xxxx@hotmail.com R=lookuphost T=remote_smtp H=mx4.hotmail.com [65.54.244.104]2007-09-12 13:44:12 1IVPhb-0008Cm-Rz Completed2007-09-12 13:44:29 1IVPht-0008D9-UC <= root@server.*********** U=root P=local S=3822007-09-12 13:44:30 1IVPht-0008D9-UC => xxxx@hotmail.com R=lookuphost T=remote_smtp H=mx1.hotmail.com [65.54.244.136]2007-09-12 13:44:30 1IVPht-0008D9-UC Completed2 1IVPhb-0008Cm-Rz => xxxx@hotmail.com R=lookuphost T=remote_smtp H=mx4.hotmail.com [65.54.244.104]2007-09-12 13:44:12 1IVPhb-0008Cm-Rz Completed
telnet mx4.hotmail.com 25 give :
PHP Code:
[root@server ~]# telnet mx4.hotmail.com 25Trying 65.54.245.104...Connected to mx4.hotmail.com (65.54.245.104).Escape character is '^]'.220 bay0-mc10-f4.bay0.hotmail.com Sending unsolicited commercial or bulk e-mail to Microsoft's computer network is prohibited. Other restrictions are found at http://privacy.msn.com/Anti-spam/. Violations will result in use of equipment located in California and other states. Wed, 12 Sep 2007 03:49:15 -0700
I have the same problem as many other users who try to send to Hotmail.... my e-mails are being put into the junk filter.
Could you please help me with this as I am going mad trying to figure out how to fix this? I am running a VPS which has 4 IP's and whenever I send an e-mail from the domain it moves into the junk filter. E-mails are received correctly by other e-mail providers (Yahoo, etc.), only Hotmail has the issue.
When I do a DNS Report, the only error I get besides the mail server having a single point of failure, is "Mail server host name in greeting". I have had the VPS provider add a RDNS entry, etc.
I have spoken with the support team at the VPS Host and they have tried everything they could and can't understand why there is an issue. I also contacted Hotmail and they redirected me to a Junk Filter troubleshooting page [url]
I don't know why this is being filtered as Junk and what I can do to fix it. Could you please help as I would be most grateful.
Is someone able to PM me with help as I would prefer not to post the network/website details on the forum please?
SPF correct
DNS correct
Submitted to sender ID 2 weeks ago
Mail server tested to other mail clients all ok
GMAil header test. SPF pass
DNStools test: reverse dns, all ok
Blacklists checked. Im not on it
I cant find any reason anymore why my mails dont arrive.
when i send mails from my server to a hotmail account they are automatically placed on Junk folder.
View 9 Replies View RelatedI am not sure if this is the right forum, i am just so frustrated with hotmail. Unfortunetly most of my clients use hotmail. After 2-3 communications in the same day, Hotmail decides i am a spammer and blocks mails from my domain. Thats were the fun starts and frustation begins. My host do not support sender id, anyone have same issues?
View 5 Replies View RelatedI have 4 VPS with CPanel at knownhost.
I realized that whenever i send an email to hotmail it gets at their spam box.
Is there a way to solve this? Do you know how can i contact hotmail?
I tried to send an email to Hotmail.com and I get error messages. However, I can send an email to another email address that forwards to hotmail and it arrives correctly.
When sending via SquirrelMail I get:
This message was created automatically by mail delivery software.
A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:
%%%%%%%@%%%%%.com
SMTP error from remote mail server after MAIL FROM:<%%%%%%%@%%%%%.com> SIZE=1813:
host mx3.hotmail.com [65.54.244.200]: 550 SC-001 Mail rejected by Windows Live Hotmail for policy reasons. Reasons for rejection may be related to content with spam-like characteristics or IP/domain reputation problems. If you are not an email/network admin please contact your E-mail/Internet Service Provider for help. Email/network admins, please visit [url]for email delivery information and support
I have correct TXT dns entries. Doesn't matter what email I sent to hotmail, they all get rejected. They don't even appear in the junk box
When my forum sends out emails to Hotmail users, I always get this message back:
Quote:
SMTP error from remote server after MAIL command:
host mx3.hotmail.com:
550 Your e-mail was rejected for policy reasons on this gateway. Reasons for rejection may be related to content with spam-like characteristics or IP/domain reputation problems. If you are not an e-mail/network admin please contact your E-mail/Internet Service Provider for help. For e-mail delivery information, please go to [url]
How do I get off the blacklist? This is affecting all my forum users using Hotmail.
I have 2 cPanel servers with normal decent setups, and until today, HOTMAIL/LIVE is not accepting my e-mails.
There is no problem with GMAIL & YAHOO, btw.
When I mentioned not accepting my e-mails means it will always appear inside the Junk box instead of Inbox (for every domains in both servers)
I've tried to contact Microsoft support many times but they keep repeating the same thing. I've tried everything including make sure that my IP reputation is clean, and having domain keys.
I need some advise from you guys out there that has this issue before and start from sketch, what do I need to do to identify what Microsoft servers actually want from me?
Here's their 'robotic' respond.
1) Make sure that you have SPF/SIDF records in place. You
can go to [url]
for more information on this.
2) Clean up your lists. Remove those who do not want to
receive the emails. Make the unsubscribe process more visible. Hotmail
also has a sender complaint feedback loop program called the Junk Email
Reporting Program (JMRP). Enrollment in this free program will benefit
you as a sender as it will keep your email lists updated and populated
with interested Windows Live Hotmail Customers. This program will help
you to remove those Windows Live Hotmail Customers who do not want to
receive emails from your company. If you are interested in joining this
program, please visit
[url
_options_form_byemail&ct=eformts
3) Ensure that there is not anything technically wrong with
your MTA. Are your DNS records updated, are you transmitting data upon
making the SMTP connection, and is the problem isolated to any specific
machines? Do your SMTP logs show any failures?
4) Segment your mailing infrastructure by IP. Marketing
email, transactional corporate email, "forward to a friend" email and
signup emails should be sent from different IP's. This will help to
identify what types of messages are being flagged by Hotmail customers.
5) Strengthen the sign up process. Confirm that you are
using a double-opt-in sign up process. This will not help in removing
existing Hotmail customers from your email lists, but it will confirm
the authenticity of those who sign-up for your email campaigns and
newsletters.
6) If you have any feedback loops setup with other ISPs,
you should look for trends to try to determine possible causes - a new
data source? New advertisement? Maybe folks signing up do not recognize
the mail?
7) Clearly mark your emails so that Hotmail customers are
able to identify quickly and easily that they requested emails from your
service.
8) Do some analysis on the data regarding complaints - look
at Hotmail customers who have never clicked, opened, responded or
bounced in any way. These poor performers could contain many bad
addresses.
9) Evaluate the frequency of your mailings. Are you making
your mailings less relevant and welcome by sending too many emails?
10) Enroll in the Sender Score program. This is the only white
list that Hotmail uses. It is owned and operated by Return Path. You can
find information about this program at
[url
11) Please visit [url]
to verify that your IP is not being listed
on any third party block lists.
12) We also recommend that you take advantage of the following
email delivery consulting companies who participate in the Messaging
Anti-Abuse Working Group [url]
), and the Authentication and Online Trust
Alliance [url]
I'll soon be sending out a mail to around 20000 mail-addresses, all members of my site that entered their email address upon registration.
I'm using vBulletin to send them out but now here are my questions;
1) What is the maximum amount of emails i can send out per hour to hotmail, gmail, etc. so I don't get blacklisted or the emails don't get rejected?
2) Which plugin should I use for this?
I just got a vps and I realised that all email sent to hotmail automatically goes into the spam box (until i approve an email address as being "safe").
I believe that hotmail's senderid and a spf record is the way to go
I have already submitted the senderid form saying i dont have an spf record
for the "domains to be added to the senderid program", i listed a couple of my domains.
1) do i still need an spf record?
2) in the future, will i need to tell customers to use outgoing mailservers under one of the domains i submitted (in the senderid form)?