Swsoft's Windows Update Policy..
Jul 8, 2007
I recently got a Windows VPS from 1and1 internet. I tried to run Windows update and Baseline Analyzer (SOP for me)..but neither would work. I learned that it seems to be Sw-Soft that have taken it upon themselves to test and push Windows updates to the hosts. Is this just for the big boys like 1and1? Or is this something Sw-soft does for all hosts?
Just wondering..say what you want about 1and1..I must say my experiences have improved over the last few weeks..and it does seem like they are really trying harder.
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Nov 18, 2014
Specs: centOS 6.6 (Final) with Plesk 11.5.30 #48
In the last updates I get this warning:
Updating: selinux-policy-targeted-3.7.19-260.el6.noarch 128/373
libsemanage.semanage_direct_commit: WARNING: genhomedircon is disabled.
See /etc/selinux/semanage.conf if you need to enable it.
/etc/selinux/targeted/contexts/files/file_contexts: Invalid argument
libsemanage.semanage_install_active: setfiles returned error code 1.
semodule: Failed!Click to expand...
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Aug 11, 2014
Latest Update 12.0.18 Update 12 appears to have removed PHP 5.4 and PHP 5.5 from my dropdown under hosting settings.
The only PHP that is left is PHP 5.3
Yet, the updates and upgrades page still lists PHP 5.4 and PHP 5.5 as installed.
Also PHP is still working on the virtual websites that were previously enabled with either 5.4 or 5.5, but not able to change using the Plesk Panel.
Given that Parallels has broken the Panel in that latest automatic update I'd hope it can be resolved ASAP.
I can't even find any references in the KB about Plesk 12 on Windows regarding PHP versions
I can even give feedback about the broken patch as every feedback channel requires paid support.
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Dec 31, 2007
I keep having problems updating this patch on one of my servers, all the rest are ok. Anyone experienced the same issue? How do you overcome it
A security issue has been identified that could allow an attacker to compromise your Windows-based system running the Microsoft .NET Framework and gain complete control over it. You can help protect your computer by installing this update from Microsoft. After you install this item, you may have to restart your computer.
More information for this update can be found at [url]LinkId=91233
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Jan 19, 2007
I keep getting
The website has encountered a problem and cannot display the page you are trying to view. The options provided below might help you solve the problem.
For self-help options:
Frequently Asked Questions
Find Solutions
Windows Update Newsgroup
For assisted support options:
Microsoft Online Assisted Support (no-cost for Windows Update issues)
I followed their FAQ and still cant update.I am already using IE 6
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Sep 26, 2008
I read WHT quite a bit and I'd rather not weigh in on any provider issues with a 1 post count, so I'll ask a generic question of my own.
Is there any particular reason that Windows Updates seem to periodically cause network inaccessibility? Particularly with our PD-SMI+ boards I notice patch days bring at least 10 boxes down. No known solution other than to leave settings identical, disable, then enable the network adapters.
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Apr 5, 2014
My Apache server not starting after Window 8.1 update.Read some solutions that it might have conflict with skype, i have uninstalled skype still same problem.
Apache Version 2.4.7 (win 32)
Php version 5.5.5
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Jul 24, 2012
I am using Plesk 10 on a Windows dedicated server.I read on Parallels website that version 11 will upgrade PHP to 5.3.Is it possible to keep PHP 5.2 together with PHP 5.3?
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Feb 19, 2014
I've tried to upgrade directly via Plesk Panel under Add or Remove Components but I get:
ERR_SSL_PROTOCOL_ERRORClick to expand...
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May 22, 2014
I have a Plesk Panel v11.5.30 installed into a Windows Server 2012. Whenever the panel is updated, the filesystem permissions are modified. Group psacln cannot access to several folders like C:Program files, C:Program files (x86), etc. Plesk users connected via Remote Desktop cannot run programs like Internet Explorer or so. Some web apps use Crystal Reports to build reports, and this doesn't work either.
Why does the upgrade process restrict access to these folders? It is possible to modify default permissions applied after panel upgrades?
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Feb 17, 2014
Updates ran over the weekend and I can no longer login to the Plesk Panel. I'm getting the following PHP error: Fatal error: Call to undefined function get_gpc() in D:Plesadminhtdocsindex.php on line 3Click to expand...
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Jun 19, 2015
I received the following error regarding an auto update that ran on the server.
Execution failed.
Command: ai.exe
Arguments: Array
(
[0] => --select-product-id
[1] => panel
[2] => --select-release-current
[3] => --upgrade-installed-components
)
Details: ERROR: error during prepare patch panel-12.0.18~patch51...Failed to download the package URL.... The requested URL returned error: 500 Internal Server ErrorNot all packages were installed.Please try installing packages again later. I did verify with a web browser that I can access and download the WMIMSDNSProvider.dll file specified in the update. Is this just due to a timeout and the system retries the update? If so, how can I confirm that patch 51 got applied at some point.
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Feb 1, 2013
Receive for 2 days following error
"Parallels products install and update"
"Failed to read product information from the file: Can not process products.inf3: Failed to download the package http://autoinstall-win.pp.parallels.com/products.inf3: Could not resolve host: autoinstall-win. pp.parallels.com, no data record of requested type Can not process versions.inf3: Failed to download the package http://autoinstall-win.pp.parallels.com/versions.inf3: Could not resolve host: autoinstall win.pp.parallels.com, no data record of requested type "
[URL] .... is present.
[URL] .... is not found.
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Jun 30, 2012
In Plesk Control Panel accessing Updates and Upgrades have a error that shows Failed to read product information from the file :
Can't process products.inf3: Failed to download the package http://autoinstall-win.pp.parallels.com/products.inf3: Empty reply from server Can't process versions.inf3: Failed to download the package http://autoinstall-win.pp.parallels.com/versions.inf3: Empty reply from server
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Sep 19, 2013
I use Windows Plesk v 11.5.30 with Mailenable Standard Edition 7.0 version. In mailenable site i saw a new version of Mailenable standard version (7.5.1). URL...Can i download and update Mailenable version of my Windows PLesk? If i made this change and have problem can i do downgrande later?
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Mar 27, 2014
After updating i'm unable to login to the plesk panel with every user account.
---------------------------------------------------------------------------------------
Url redirect: https://[domain]:8443/sso/api.php?api=/ui
Error: Authentication failed: invalid username or password specified
---------------------------------------------------------------------------------------
The usernames and passwords are correct.
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May 28, 2014
My ver: 11.5.30 Update #45. on Windows 2008 R2 STD.
I need to apply latest updates for installed components but the Update Components button is grayed out!
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Feb 18, 2013
I have a problem. I am running Plesk 11 with Windows 8. I installed wordpress and joomla. If I want to make one update from joomla 3.0 to 3.0.3 I get the error Internal Server error 500.
In Wordpress I get a error, too: By the update from 3.5 to 3.5.1 i get the error: The directory is write protect or not available.
In WordPress I instert in the wp-config.php following.
define( 'WP_TEMP_DIR', ABSPATH . 'wp-content/' );
Now, does the updates to WordPress and plugins work.
My question is, I am running not only one website with WP. How can I make the settings for all WP instances running on the server? And How can I fix it with the Joomla update?
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Feb 4, 2014
I update last version of antivirus ClamWin 0.98.1, but after refresh "Server Component" , I see that version of ClamWin is 0.98. Where are the problems on ClamWin or Plesk Panel?
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Jan 8, 2014
when I create new email address get this error:
Error: Source: Microsoft OLE DB Provider for SQL Server
Description: 'encrypt' is not a recognized built-in function name.
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Dec 15, 2014
Plesk Support Web Form refuses to accept our License Keys as valid so I have no other way of contacting support.Recently MU#60 came out to patch a security hole in Plesk Panel. We need this applied but cannot find a way to force the plesk installations to install the update.
We run two, One on 10.4 and one on 9.5 (Yes I also realise these are old/end of life/not supported). They report they are running MU#58 and that they are up to date. They are set to auto update. Is it that MU#60 isn't compatible with them so it simply wont update to it? Or am I missing something? There seems to be no mechanic available in either panel to issue a manual or forced update to the new MU.I can provide my license keys if needed to validate this, they are active and in use and most definitely valid.
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Aug 9, 2013
I'm SURE this is me being stupid but I cannot find where to change folder permissions in the new Plesk interface?
I go to the file manager but all I have are the basic file/folder operations (Create, Delete, Upload File, etc) - I can't find anywhere to change permissions on the folders to give the MYSERVER_IUSR permission, etc.
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Jul 1, 2014
I use plesk 11.5 on windows 2008r2 x64
Have error then login https://ipxxxx:8443
ERROR: Class 'CommonPanel_Update_Autoinstaller' not found (UpdateController.php:69)
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Jul 24, 2014
I am having an issue updating a Plesk Panel installation via micro updates.
OS: Windows Server 2008 R2 SP1
Software: Plesk for windows 11.5
The following errors are generated when the system attempts to update. Please see below for details:
Execution failed.
Command: ai.exe
Arguments: Array
(
[0] => --select-product-id
[1] => panel
[2] => --select-release-current
[3] => --upgrade-installed-components
)
Details: ERROR: can't apply patch panel-11.5.30~patch47
Unable to set the object (C:Program Files (x86)ParallelsPleskadminplibapi-common.aiupd_37cuDomain.php.old) owner: (5) Access is denied.
[Code] ....
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Apr 21, 2015
After installing Plesk 12.0.18 Update 43 on windows when I try to connect to Plesk Panel (https://myurl.com:8443/) I get error:
ERROR: PleskMainDBException: Host '127.0.0.1' is not allowed to connect to this MySQL server (db.php:435)
I tried to reset mysql admin password as described in article - with no luck : [URL] .....
I even tried to reset password:
%plesk_bin%plesksrvclient -set "newpassword" true
Again I get "Faild to connect to database: Host '127.0.01' is not allowed to connect to this mySQL server
All websites that uses mySql works but Plesk Panel is dead?
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Feb 4, 2014
In plesk 11 with os windows 2012 when i try to create any new subscription i get following error:
Error: Unable to update domain data: Execute websrvmng --add-domain "--domain-name=testDomain123.com" failed with error code 1:
what should i do? this problem happen suddenly without any changes by us.
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Jan 23, 2014
I have parallel plesk 11.5 on my VPS hosting. Recently I upgraded the PHP version to 5.4 via Updates and Upgrades feature. Now, I am not able to change anything for any domain/website, it always shows me following error:
"Error: Unable to create or update the subscription: The PHP handler "fastcgi-5.4" is not registered. It was probably deleted from the server. Register a handler with the same properties and try again."
I tried creating a handler with same name in IIS but it didn't work. When I checked in "Server Components" the max PHP version is "PHP 5.3.28" but I see PHP 5.4 installed in C:ParallelsPleskAdditionalPleskPHP54 folder on the server.
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Dec 1, 2014
When logged into the admin panel, I can manage all other domain except for one. When I try to manage this particular domain (which is our own domain rather than a client domain), it takes a while before returning page not found. In the logs, it's getting a high volume of the following error message:
Error: Unable to create or update the subscription: The PHP handler "fastcgi-5.3" is not registered. It was probably deleted from the server. Register a handler with the same properties and try again.
I've tried attacking the issue through IIS. PHP appears to be configured correctly in IIS. I've looked at permissions. The website itself runs fine, I just can't manage the domain.
Another issue, which may be related, is when trying to access the PHP Manager in IIS for the PleskControlManager site, it gets an error stating that it can't find the php.ini file. I don't know if this is normal, or related.
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Mar 7, 2015
Problem after upgrading to 12
Error: Unable to update administrator information:Some fields are empty or contain an improper value.
('login' = '')
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Jul 3, 2014
OSMicrosoft Windows Server 2008 R2 Service Pack 1
Panel version11.5.30 Update #47
We have a few hosting plans setup with different "allowances" for each.The website permissions allow basic html and PHP.In Windows Advanced: The website settings allow for html, php, asp and asp.net
When we change a Basic Hosting plan to Windows Advanced using "Change Plan", it will reassign the subscription/domain to use the new plan, but it will not add-on the extra features in Hosting Settings.
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Sep 24, 2013
Every day we get a couple off Parallels.Diagnostics.RRD.RrdStorageProvider errors:
Parallels.Diagnostics.RRD.RrdStorageProvider - <log4net.Error>Exception during StringFormat: Input string was not in a correct format. <format>Update to database {0} has failed [{2:HH:mm:ss:ffff}]. {1}</format><args>{cpu-1.rrd, Parallels.Diagnostics.RRD.RrdException: Failed to update RRD database "C:Program Files (x86)ParallelsPleskvarhealthdatalocalhostcpu-1.rrd":ERROR: could not lock RRD
, 00:00:09.6084608}</args></log4net.Error>
Source: ParallelsHealthMonitor
We are running a Windows 2008 R2 Enterprise server with the latest Plesk 11.5.30 update 16.
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