I use plesk 11.5 on windows 2008r2 x64
Have error then login https://ipxxxx:8443
ERROR: Class 'CommonPanel_Update_Autoinstaller' not found (UpdateController.php:69)
When I logged in today I saw this message:"Failed to update Plesk. To solve this problem, you can send the update log to Parallels support. View the update logs (Dec 5, 2014). Copy the logs to your computer before you close this message. To close this message, click here." Here is the error log - how do I fix this issue:
Execution failed.
Command: autoinstaller
Arguments: Array
(
[0] => --select-product-id
[1] => plesk
[2] => --select-release-current
[3] => --upgrade-installed-components
[4] => --include-components-from-class
[5] => vendor=parallels
[6] => --include-components-from-class
[7] => patched
)
Details: Doing restart of Parallels Installer...
File downloading products.inf3: Error: Couldn't resolve host 'autoinstall.plesk.com', retry...
Error: Couldn't resolve host 'autoinstall.plesk.com', retry...
Error: Couldn't resolve host 'autoinstall.plesk.com', retry...
File downloading versions.inf3: Error: Couldn't resolve host 'autoinstall.plesk.com', retry...
Error: Couldn't resolve host 'autoinstall.plesk.com', retry...
Error: Couldn't resolve host 'autoinstall.plesk.com', retry...
[code].....
Not all packages were installed.Please resolve this issue and try installing the packages again.
I have reboot the system and I have follow messing when i will open the plesk panel:
ERROR: Class 'vz' not found (Manager.php:142)
What can I do?
When I make /usr/local/psa/bootstrapper/pp12.0.18-bootstrapper/bootstrapper.sh repair
Then I become follow messing from log /var/log/plesk/install/plesk_12.0.18_repair.log, see the attachment.
I've got VPS from OVH and on all my websites have problem. Any graphics / layouts / themes are not displayed but only texts and links on white background.
For example see this:
gderesz.co.uk (WordPress)
gadgetmates.uk (OpenCart).
Don't know why. I was doing nothing this night on my server. I'm just uploaded new image file with screenshoot from wordpress admin panel here: [URL] ....
404 Not Found
nginx
Fail.
[URL]....
I upgraded to Plesk 12 and now i tried to update with autoinstaller, but i get this errors:
Code:
WARNING: The following packages cannot be authenticated!
pp12.0.18-bootstrapper
Authentication warning overridden.
Err URL 404 Not Found
Failed to fetch URL 404 Not Found
E: Unable to fetch some archives, maybe run apt-get update or try with --fix-missing?
Synchronizing the Debian APT package index files...
ERROR: An error occurred on attempt to install packages.
Attention! Your software might be inoperable.
Please, contact product technical support.
I tried with apt-get but there is no update available.
I just applied yum updates and then attempted Plesk microupdates on a Mediatemple dv4 VPS running CentOS release 5.11.
I ran the 'up' alias (as I have done many times with success):
alias up='/usr/local/psa/admin/sbin/autoinstaller --select-product-id plesk --select-release-current --reinstall-patch --install-component base'
It halted with:
ERROR: Unable to install the "psa-updates-11.0.9-rhel5.build110140930.15.noarch" package.
The following could cause the installation failure:
1) psa-updates-11.0.9-rhel5.build110140930.15.noarch: No suitable solutions were found for the "sw-engine >= 2.5.2" dependency.
2) sw-engine-2.5.2-201409301549.rhel5.x86_64: No suitable solutions were found for the "libcurl.so.3()(64bit)" dependency.
Here are the RPMS updated just beforehand:
Updated:
bind.x86_64 30:9.3.6-25.P1.el5_11.2 bind-libs.x86_64 30:9.3.6-25.P1.el5_11.2
bind-utils.x86_64 30:9.3.6-25.P1.el5_11.2 kernel-headers.x86_64 0:2.6.18-400.1.1.el5
mysql.x86_64 0:5.5.41-1.el5.remi mysql-bench.x86_64 0:5.5.41-1.el5.remi
mysql-devel.x86_64 0:5.5.41-1.el5.remi mysql-libs.x86_64 0:5.5.41-1.el5.remi
mysql-server.x86_64 0:5.5.41-1.el5.remi nss.x86_64 0:3.16.2.3-1.el5_11
ntp.x86_64 0:4.2.2p1-18.el5.centos php.x86_64 0:5.4.36-1.el5.remi
[Code] .....
We are facing a strange issue in a Plesk Windows server. One of the domain's subscription and the domain itself is not found in Plesk server. We also queried the related tables in Plesk db, but there is no entry of the domain or the user. But the domain is present in IIS. So is the user and the directories along with the correct permissions. How can we resolve the issue and get the domain added in Plesk so that the customer can manage it from Plesk panel?
View 2 Replies View RelatedNot sure what the problem is but I can't preview a new website using Quick Site Preview. I have configured Tools and Settings > Website Preview Settings > Quick Preview on a domain name in Plesk by selecting the server domain name, yet despite this when I go to a new domain I setup today and click preview I get a browser windows that says "Server Not Found".
View 2 Replies View RelatedI'm trying to migrate a server that has the version 10 to another server with version 11.
When I run the migration manager, I get the message "IP Address not found '.
Both teams have the same type of IP, exclusive.
I'm migrating some websites from old server with virtualmin, some websites have files with special characters as à ,ö,ç etc.. On the other server the files (images for example) are served well but on the new server with plesk 11.5 error 404 appears. (Nginx reverse proxy is activated)
View 1 Replies View RelatedRunning Plesk 12.0.18 on Windows 2012
I create a new domain then use Plesk Applications tab to install Wordpress. It shows the message:
Code:
Error: Unable to install the app because its installation requirements are not met. Contact your hosting provider to resolve this problem.
Requirements
PHP extension
The 'mysql' extension was not found.
However, php is installed and phpinfo shows that the mysql extension is installed. I try different versions of php, cgi/fastcgi but ll fail with the same error. I install Wordpress via FTP and it works fine.
There are knowledge-base articles relating to this error but they are for Linux and the solutions don't work in this case:
[URL] ...
[URL] ...
Maybe the Wordpress database has to be created before using Plesk to install Wordpress? If so, what should the database name be? How does Plesk know what the name of the database is that it should use? Why doesn't Plesk just create a database to use?
I have install Plesk 11.5.3 on my Windows Server 2008 r2. I want to try Mailenable on the PleskServer, so i installed the feature, but know when I am calling the webmailer with http:webmail.domainname.de works fine, but when I try https://webmail.domainname.de i become a Not found: HTTP Error 404. The requested resource is not found
Whats wrong? On my linux Server its work fine...
Latest Update 12.0.18 Update 12 appears to have removed PHP 5.4 and PHP 5.5 from my dropdown under hosting settings.
The only PHP that is left is PHP 5.3
Yet, the updates and upgrades page still lists PHP 5.4 and PHP 5.5 as installed.
Also PHP is still working on the virtual websites that were previously enabled with either 5.4 or 5.5, but not able to change using the Plesk Panel.
Given that Parallels has broken the Panel in that latest automatic update I'd hope it can be resolved ASAP.
I can't even find any references in the KB about Plesk 12 on Windows regarding PHP versions
I can even give feedback about the broken patch as every feedback channel requires paid support.
I have faced with problem, when logged to plesk web panel:Internal error: The site with UUID "xxxxxxxxxx" was not found.
View 2 Replies View Relatedwhile plesk was trying to update automatically (as per the normal preference settings) but suddenly gave this error
Execution failed.
Command: autoinstaller
Arguments: Array
(
[0] => --select-product-id
[1] => plesk
[2] => --select-release-current
[3] => --upgrade-installed-components
)
Details: Doing restart of Parallels Installer...
File downloading products.inf3: 100% was finished.
File downloading plesk.inf3: 10%..20%..30%..40%..50%..60%..70%..80%..90%..100% was finished.
File downloading ppsmbe.inf3: 17%..26%..37%..47%..57%..78%..88%..100% was finished.
File downloading sitebuilder.inf3: 22%..35%..48%..60%..73%..86%..100% was finished.
[code]....
ERROR: Currently installed version of product with ID 'plesk' is not available from download site anymore.Please upgrade to the next available product version to receive software updates.Seems like the RPM got damaged, but I already fixed that part, now when I put "install" I'm geting the following
Installation started in background..Getting bootstrapper packages to installation list:
Following bootstrapper packages will be installed: (empty)
----------------
Getting packages to installation list:
Following packages will be installed: (empty)
----------------
Loaded plugins: fastestmirror
Patch for plesk 12.0.18 will not be installed since it is already applied.Error: You already have the latest version of product(s) and all selected components installed. Installation will not continue.HOWEVER the "mail" and mail server configuration no longer shows in "tools & settings".
This happens in around 30% of the cases when I run CLI autoinstaller to update/install/remove packages.
Code:
Patches were installed successfully.
The changes were applied successfully.
Synchronizing the Debian APT package index files...
# pgrep -lf xinetd || service xinetd start
Starting internet superserver: xinetd.
# pgrep -lf xinetd || service xinetd start
849 /usr/sbin/xinetd -pidfile /var/run/xinetd.pid -stayalive
As you can see, after the autoinstaller finishes, xinetd is not running and has to be started again.
Recently Debian released point release .6 of Debian Wheezy (Debian 7). This change in version number is causing all Plesk updates and upgrades to fail, due to 404 errors:
Code:
Getting new version of Parallels Installer...
File downloading parallels_installer_Debian_7.6_x86_64.md5sum:
ERROR: The required version '3.16.20' was not found on the server.
This could happen because of configuration error at the download site.
Failed to download the package [url] ....
The requested URL returned error: 404...This has been going on a couple of days. When will this be fixed?
I have formatted my server and tried to install PLESK 11.5 (I have my license every thing). But after I start to install with current AutoInstaller there is only PLESK 12 to be chosen.
How can I install my PLESK 11.5 BACK with Current AutoInstall? Is there anyway to have an option to install 11.5 in the Installation Selection?
I am using Plesk 10 on a Windows dedicated server.I read on Parallels website that version 11 will upgrade PHP to 5.3.Is it possible to keep PHP 5.2 together with PHP 5.3?
View 1 Replies View RelatedI've tried to upgrade directly via Plesk Panel under Add or Remove Components but I get:
ERR_SSL_PROTOCOL_ERRORClick to expand...
Trying to enable Tomcat Java Servlets using autoinstaller via ssh, but I'm receiving the following error:
Exception: Failed to solve dependencies: 2:apache-commons-discovery-0.5-9.el7.noarch requires mvn(commons-logging:commons-logging)
ERROR: The Yum utility failed to install the required packages. Attention! Your software might be inoperable. When I try through the admin UI, I just get "The Yum utility failed to install the required packages"
I have a Plesk Panel v11.5.30 installed into a Windows Server 2012. Whenever the panel is updated, the filesystem permissions are modified. Group psacln cannot access to several folders like C:Program files, C:Program files (x86), etc. Plesk users connected via Remote Desktop cannot run programs like Internet Explorer or so. Some web apps use Crystal Reports to build reports, and this doesn't work either.
Why does the upgrade process restrict access to these folders? It is possible to modify default permissions applied after panel upgrades?
Updates ran over the weekend and I can no longer login to the Plesk Panel. I'm getting the following PHP error: Fatal error: Call to undefined function get_gpc() in D:Plesadminhtdocsindex.php on line 3Click to expand...
View 1 Replies View RelatedI received the following error regarding an auto update that ran on the server.
Execution failed.
Command: ai.exe
Arguments: Array
(
[0] => --select-product-id
[1] => panel
[2] => --select-release-current
[3] => --upgrade-installed-components
)
Details: ERROR: error during prepare patch panel-12.0.18~patch51...Failed to download the package URL.... The requested URL returned error: 500 Internal Server ErrorNot all packages were installed.Please try installing packages again later. I did verify with a web browser that I can access and download the WMIMSDNSProvider.dll file specified in the update. Is this just due to a timeout and the system retries the update? If so, how can I confirm that patch 51 got applied at some point.
Receive for 2 days following error
"Parallels products install and update"
"Failed to read product information from the file: Can not process products.inf3: Failed to download the package http://autoinstall-win.pp.parallels.com/products.inf3: Could not resolve host: autoinstall-win. pp.parallels.com, no data record of requested type Can not process versions.inf3: Failed to download the package http://autoinstall-win.pp.parallels.com/versions.inf3: Could not resolve host: autoinstall win.pp.parallels.com, no data record of requested type "
[URL] .... is present.
[URL] .... is not found.
In Plesk Control Panel accessing Updates and Upgrades have a error that shows Failed to read product information from the file :
Can't process products.inf3: Failed to download the package http://autoinstall-win.pp.parallels.com/products.inf3: Empty reply from server Can't process versions.inf3: Failed to download the package http://autoinstall-win.pp.parallels.com/versions.inf3: Empty reply from server
I use Windows Plesk v 11.5.30 with Mailenable Standard Edition 7.0 version. In mailenable site i saw a new version of Mailenable standard version (7.5.1). URL...Can i download and update Mailenable version of my Windows PLesk? If i made this change and have problem can i do downgrande later?
View 2 Replies View RelatedAfter updating i'm unable to login to the plesk panel with every user account.
---------------------------------------------------------------------------------------
Url redirect: https://[domain]:8443/sso/api.php?api=/ui
Error: Authentication failed: invalid username or password specified
---------------------------------------------------------------------------------------
The usernames and passwords are correct.
My ver: 11.5.30 Update #45. on Windows 2008 R2 STD.
I need to apply latest updates for installed components but the Update Components button is grayed out!
I have a problem. I am running Plesk 11 with Windows 8. I installed wordpress and joomla. If I want to make one update from joomla 3.0 to 3.0.3 I get the error Internal Server error 500.
In Wordpress I get a error, too: By the update from 3.5 to 3.5.1 i get the error: The directory is write protect or not available.
In WordPress I instert in the wp-config.php following.
define( 'WP_TEMP_DIR', ABSPATH . 'wp-content/' );
Now, does the updates to WordPress and plugins work.
My question is, I am running not only one website with WP. How can I make the settings for all WP instances running on the server? And How can I fix it with the Joomla update?
I update last version of antivirus ClamWin 0.98.1, but after refresh "Server Component" , I see that version of ClamWin is 0.98. Where are the problems on ClamWin or Plesk Panel?
View 1 Replies View Related