Would you rather have your site hosted on a server that goes down frequently, but with support that is constantly monitoring it, and resolves all of your issues in a timely fashion?
or
Would you rather have your site hosted on a very reliable server, but when a problem does arise, support is either not knowledgeable enough, or is incredibly slow at fixing the problem?
i am proudly saying that i signed up for the second account with infrenion.com
only because of their incredible support and server uptime.really i am saying with my heart,if you don't believe my words just try their live support.
I am hosting a 5 very big sites with their business plan (8GB space,180GB hard disk).Now i am taking new account just for a dedicated ip for that new site.
i have already reviewed them many times in this forum.So if you are looking for a best reliable hosting ,i recommend you infrenion.com.
Does support matter if there was 100% uptime and scalability?
Our team has been developing scalable sites since 2004. We started renting servers from Layeredtech then, since they had good reviews and they were still good until we migrated away from dedicated server land. Although we have systems administration backgrounds, it still took time away from developing software in order to administer the servers (look over logs, backups/restores, performance graphs, hardware failure, etc). Having said that, one thing I've noticed is that customers are usually happy if servers are always running and running fast.
To get rid of the systems administration part we tried Mosso (they had just released, great support but a lot of problems), we tried mediatemple's grid (also had a lot of problems), couldnt try EC2 because of persistent storage, and lastly we are currently using thegridlayer (it lags, the initial request takes about a second to display a page with no load on the server).
The next things to try were VPS then managed dedicated servers. We decided to try VPSes so we can isolate sites from each other and add VPSes as needed for specific sites. So I got a zone.net and they were running fine until they had a problem mentioned here. People recommended them because they had fast servers, now is the opposite because of this one downtime.
So finally, my questions:
1) how much do you think support is needed if your hosts provides fast servers and 100% uptime?
2) What measures do you take (if any) to verify the host's procedures such as backups, company size, profitability, etc?
3) How do you verify that a host is not overselling before buying a hosting package (assuming shared or VPS)?
I`ve been using virpus for 6 months and support was always terrible but uptime was good.
I`ve never been able to login to hypervm which i`ve supposed to login, when i open a ticket regarding this they always forward the ticket to so called management department which in fact do nothing at all.
If you`re looking a vps provider with no support but good uptime then choose virpus but if you`re looking for little bit support then stay away from them.
for reviews and i couldnt find one negative review on them here on WHT unless i missed one.
billing did reply apologizing if it seemed like an insult.. although i cant seem to see it any other way as a direct insult? ill still looked passed it and give em a shot.. "
How is their vps uptime/support? as soon as i get this paypal issue straightened out im going to try them out since i havent read anything bad about them.
Which do you feel is the most important (of course they all are), but if you had to choose one...?
View 14 Replies View RelatedI am getting increasing frustrated each day as I went from shared server to shared server and now I'm on a VPS and my server is typically down 2-5% per day. Is this normal? Is it to much to expect 99% uptime?
View 14 Replies View RelatedIs there any tool that I can use to check my site uptime?
I am pissed-off with my host...my site is on/off and I want to show them result that I cannot work on it.. I feel really bad..
Who would you suggest to hire for simple uptime and service monitoring?
View 14 Replies View Relatedhow can you increase the uptime of your server?
can i ask how could you increase the uptime of your server?
How can I check uptime or how to check downtime on my server?My members told me that they can not login to my site and it shows: Page can not found or Sever not found.
View 14 Replies View RelatedIs there any script or program that can ping or load a page from a server on a regular basis to check if the server is still running?
For example using a shared hosting server B to ping dedicated server A to see if A is still running. Else B will send a email to the sys admin. Something along this line.
I currently run a business that has 125 to 150 domains, with 150GB worth of files and databases.
Right now my business is hosted on Hostgator. The files and database are not 100% protected if a hard drive crashes. I Found www.mosso.com and they take all my hosting problems of 100% uptime and backups away, but they also create a few because I don't get command line access to a server.
We use GIT to manage the upgrade and development process of the application, so we need command line access.
My question to you is:
How do you handle this backup issue?
If I can take my focus off of making sure there is 100% uptime and backups if something crashes automatically, I can grow my business much faster.
Are there any tools out there that can monitor the uptime of my server (of my websites)?
Maybe an application that keeps pinging it throughout the day or some type of web-service?
I've been trying to find a decent and reasonably priced website/server monitoring service that alerts me by SMS and email if something goes down. I have 3 HTTP addresses and one HTTPS I'd like to check in 5 minute intervals.
Have you had any good experiences with services like this?
Is there a good service for tracking server uptime (and therefore, downtime)?
View 4 Replies View RelatedDoes websites uptime monotoring tools and services like for example: pindom, siteuptime or host-tracker can in any way affect the server or vps performance of the website being monitor.
I think that a Monitor service that do a test every 30 minutes dont cause any inpact, but if the interval on check test is every 1 minute.
Can this every minute check affect in any way the performance of a server or vps?
While every decent host claims 99.99% uptime, its amazing why most rather almost all hosting companies fail to display the related statistics from independent source on their sites.
View 14 Replies View Relatedwhere to search. It appear thaht my free memory decrease each minute after reboot.When i restart it's ok but i see minute after minute the free memory is decreasing...
The command top don't show special process which explain my problem. I don't understand how a process can kill my memory but not immediatly but from reboot to after 4 or 5 hours uptime.
Has anybody heard of Flash Support and Real AudioVideo Support? MMHosting.com offers this kind of support and I wonder if it's effective?
What do you think of it?
I am using a shopping cart using php and mysql which was setup long back on my account with Reliablesite.net. Now, it is suddenly down mentioning database not found. I have submitted a ticket 9 hours back but not heard anything. The support as always is non-existent and is only available from 9-5 mon-fri. I am very much frustrated as there is no other means of contacting them. No phone number and no one is there to attend the tickets. Can someone help me how to contact them as I cannot afford to keep website down till they open their offices tomorrow morning.
View 9 Replies View RelatedBeen using the Hivelocity dedicated server for a while now and at first was happy with it’s hosting performance, but after using Hivelocity for about 6 months I’m no longer as impressed unfortunately (especially unimpressed with Hivelocity support).
When the dedicated server worked it was fine, but I was finding it down every so often and there’s no remote reboot with an unmanaged Hivelocity server (at least Server4you had remote reboots with their servers) and their support staff on live chat (who have to order reboots manually!) are far from impressive at supporting their customers at times when they really need support!
When we try to browse domain.com get below error.
==============================================
CWebsite.GetWebServerName error '80040403'
Unable to get web server name. Please try again or contact support.
/interfaces/standard/SiteProperties.asp, line 139
==============================================
Things have become a little hectic.
I decided to go for a budget dedicated server because the shared hosting I was using was grinding to a halt several times a week.
I haven't used a dedicated server before, and wasn't 100% sure what I needed, so after lot's of going round in circles, I found the 123-reg £49.99 server and unlimited bandwidth, so I ordered it....and waited, and waited. Not so much as an order confirmation, or reply to my emails asking what was going on. Not a great start, so I cancelled the order.
OK, I have a budget of around £60 a month.
I need the server to be able to do mod_rewrites.
Unlimited, or a generous amount of bandwidth per month is important.
Good service if it all goes wrong is essential.
Preferably UK based, but will consider other countries if contacting them isn't a problem.
I need some kind of control panel as well.
i will be running a Vbulletin + VBSEO (hence the mod_rewrites) installation and a joomnla installation with lots of large images if that makes any difference.
I am getting a 100Mbit unmetered dedicated server,
Is there any formula to calculate how many slots (listeners)
at 128k can this server support?
Since this server is unmetered, I can use how much bandwidth I want, but since its shared,
I was inform that I should expect 15-30Mbit/s transfer speeds and 5TB-9TB monthly data transfer.
Also, if possible I would like to get some help to understand how this all thing with IPs work on the hosting software.
The server comes install with CPanel and I am thinking about using Cast-Control or Centova,
Where I am complete lost is the domain I give to each client account.
Can I make a different IP for each client, or not?
I Foolishly entrusted a server migration to seeksadmin recently... however they seem unable to provide the required level of support to complete this task... Up to now the average response time per query is between 12 to 24 hours... amazing as we have paid for one hour response package.
We have a small window of opportunity to complete a seemless migration tonight... but again seeksadmin are nowhere to be seen...
We have coordinated with our datacentre and informed our customers that the move will take place tonight, however seeksadmin are either asleep or just can't be bothered to respond... which leaves us with no other option than to try and locate an alternative support company to assist with this migration...
All accounts are copied... it is just a case of hardening the server and installing third party softwares, ensuring all data is up to date and addressing any issues which may arise...
Can anyone suggest a tech/support company who can help out at short notice? Migration will start at CET 01:00 and needs to be completed during the night before my users come back online in the morning...
This is an important project so I need 100% uptime, high quality host, with very good support.
Which host is the leader in highest-quality dedicated servers and support?
Is there a good windows server support company? There seem to be plenty for linux and Cpanel but not for windows. We are looking to do a per issue or per ticket support plan as we have multiple servers. We would also like someone that knows windows VPS - virtuozzo.
View 0 Replies View RelatedIf you have a dedicated server and you only need management and support team. how much will that cost. some body who can take care of all aspects including security and in time of trouble can answer support tickets.
View 7 Replies View Relatedasp.net 2.0 + mssql server 2005 + ajaxtoolkit support
I need windows hosting with asp.net 2.0 + mssql server 2005 + ajaxtoolkit support for a website project that is being developed. It can probably be launched on shared hosting, but I would prefer at least a VPS. With any success this site would eventually need to be hosted on a dedicated server.
I have been offered a 1U Dell server for free with Windows Server 2003, Dual Xenon Processors, 2 GB ram and 2 x 80gb hard drives. It would probably serve the site well for a long time, but I would need to set it up (or get it setup $) for the above requirements and get it colocated somewhere. BTW, I'm not too familiar with Windows hosting.
To launch the site, I don't really want to spend more than $100 per month. And I'd prefer to stay in the $50 per month range if possible.
Open to any and all suggestions, comments, questions at this point? I've searched and see a lot of suggestions for shared hosting, but I'd really like your opinions on colocating the dedicated server.
Im having problems contacting 1paket.com support. The site is mighty slow and unreachable at times.
I have sent two requests and got no reply. is there phone number for 1paket support?