Budget Server In The UK With Good Support
May 3, 2008
Things have become a little hectic.
I decided to go for a budget dedicated server because the shared hosting I was using was grinding to a halt several times a week.
I haven't used a dedicated server before, and wasn't 100% sure what I needed, so after lot's of going round in circles, I found the 123-reg £49.99 server and unlimited bandwidth, so I ordered it....and waited, and waited. Not so much as an order confirmation, or reply to my emails asking what was going on. Not a great start, so I cancelled the order.
OK, I have a budget of around £60 a month.
I need the server to be able to do mod_rewrites.
Unlimited, or a generous amount of bandwidth per month is important.
Good service if it all goes wrong is essential.
Preferably UK based, but will consider other countries if contacting them isn't a problem.
I need some kind of control panel as well.
i will be running a Vbulletin + VBSEO (hence the mod_rewrites) installation and a joomnla installation with lots of large images if that makes any difference.
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Jul 31, 2009
We're building out a small setup for a client, and we're wondering what's a recommended L3 switch on a budget?
Basically, we're going to be colocating in a rack with about 12 servers & a 100 mbps drop, and won't really be doing any major bandwidth (less than 10 mbps).
The datacenter was saying something about a /30 handoff for the C class of IPs they're going to be allocating to us. They also said they will NOT handle any Vlans for us, and will just basically handoff the IPs and we will need to route to them and do our own vlans.
One thing we need to be able to do is route additional IPs to servers if a client orders them. We were recommended a 3550-24-EMI by a friend, it seems old but if it does the trick, it works. One thing I was reading about it though was PVlans and the 3550 not supporting them. I don't think we'd need PVlans in our setup, just basic 1 vlan per client.
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Sep 14, 2008
I'm with burstnet and they're pretty good, however I do have some downtime and that's really my main issue. I need my sites to be online 24/7, or as close to that as possible.
I have a budget of around $80 per month, which isn't much, but I don't need any top of the range server, I'd love to go with singlehop, they look amazing, but their pricing is out of my range.
Can anybody recommend any good companies, with good uptime and a reasonable support team? It would be brilliant if they had some sort of remote reboot facility, as waiting for the company support team to reboot can be a pain...
I don't need much, the server is just to host my person websites, project ideas etc. I need around 1TB bandwidth, 100GB diskspace maybe... I could probably manage on shared hosting right now, however I need the freedom of my own dedicated. I've had a bad experience with VPSs before, so they're out of the question.
I've searched, but burst seems to be my only option, which is disappointing.
Requirements:
<$80 P/M
~100GB Disk space
~1TB bandwidth
~10 IPs.
No control panel, I can manage that myself
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May 6, 2008
I'd like to start an ongoing thread here listing the 'Good Hosters with Good TELEPHONE tech support'. In other words, out of the 1,000s of host companies, this may cut it down to less than a dozen.
( And for all you Hosters out there who really want your company to grow, and want to know how, - it's easy: just read here.)
Good telephone support is the #1 ultimate requirement, because:
-It's a lot faster and easier for both the user and the host company, because you can state and answer all questions and clarifications on the spot, you don't need to continually pass new emails with new questions and clarifications, back and forth for days on end, until the issue is solved. It saves tech time and user's time. And saves a lot of nerves.
- It's the best way to sort the good guys from the bad. A bad company isn't going to bother to answer the phone, - or will make you wait way too long, - because they are likely getting endless complaints. The good guys are always ready to answer the phones, with a friendly voice, - because they really WANT to please the customer.
- If a company can't be bothered to pick up the phone, we can't be bothered to even consider them. They're a joke, and so won't be listed here on this thread. (So, before adding or listing any Hosters here, please verfify that they do have Good, quick, friendly, telephone support,; ideally 24/7, but 9am to 10pm might be acceptable, if it was supplemented by some emergency contact.
AND:
- Hoster ALSO needs good EMAIL support (and preferably, Chat online, extended hour availability). (I spend a lot of time overseas). It sems all emails should get a non-automated response within about an hour, - and then support should jump on fixing any problem.
I only need support a few times a year. To answer some questions, or fix a problem, or do an install. That's lesss than 1 hour total, so any company paying maybe $18/hour tech support should be able to handle this. It IS reasonable to charge a custm for extended calls, beyond say, 90minutes a year, IF you don't count the 80%? Of times an issue is the Hoster;s fault of stmg gone wrong, and don't count the 'hold' times.
ALSO IMPORTANT:
- Uptime
- site Speeds
- Monthly plans, no contract (Only a dishonest host will try to force you into a contract, where they can then ignore you.)
- Reasonable price. (? Maybe $12 to $18/month for a basic business site. We don't need massive bandwitdths, - we all know that's an overselling scam, and can't ever be delivered.)
- a good upgrade plan of bigger options. Maybe even VPS.
- Dedicated IP, and availbility of SSL
-PHP 5, mysql, phpMyAdmin, etc
- cPanel ( Some Hosts are using problematic panels, like Hsphere, which are slow to load, slow in operation, require many more clicks, have too many options, spread apart on many separate pages. Time is money, and this really slows down the ability of a small business to manage his own site in effective time. For example, one WHT user wrote somewhere: "I don't feel that HSphere's interface is nice at all, although I have worked with cPanel and DA all my life... I just found it to include un-necessary features or split features up in to different hard to find pages, such as backups - mysql backups you had to find on a completely different page than file backups, and then there were options to have it in the home directory or server-end backup, in which then you had to wait a good 10 minutes before it was ready. cPanel, just hit backup and hit download and instantly it does everything you need...".
I have used several hosters. Currently on Aplus.net and Godad, which have phone support, and mediocre service.
My LIST So Far:
- Liquidweb: a very impressive company with good, 24 hour support. But to get dedicated IP, you need to go with their $25/month plan. Yikes!
- NewIdeaHosting.com. A very small company. My call was returned, and the owner chatted with me for an hour on the phone! Plans have small bandwidth, but promises No overselling, and personalized attention. Extra $5 for dedi IP. He specializes in Small business sites, and small eCommerce sites. He has only 250 accounts, on 3 servers. He rents servers from the Equinox data center of Chicago. Seems exceptionaly honest.
- MegaHosters. Excellent phone support and WHT reviews. But company was taken over by another company, and so may well go downhill in future. Another problem: uses Hsphere.
- Steadfast. Has a good rep on WHT, and seems impressive. Tech answered the phone immediately, but they say they prefer emails. Sales phone has limited hours. Good price on $20 SSL. But, uses Hshhere.
- JodoHost 24 hour phone. But, uses Hsphere. An Indian company with office in Florida, and good rep. I like the idea of outsourcing phone support, if it makes it more available and affordable. But, the accent on the phone was very hard for me to understand, so maybe this might not work.....
- Hostgator. Yes, it's a big overseller, but seems to get good reviews/results anyway, and good phone support.
- ? ThePrimeHost ?? Mostly good WHT reviews; some dissenters. Site says 24hour phone, but when I called on several nights, no one ever answered...
- Can anyone add to this list? Please list only hosts that meet the above minimum requirements of phone support, etc. Especially useful is hosters you've tried.
TO AVOID:
- Avoid Arvixe. I had a horrid experience with them, here: [WHT forum]:/showthread.php?p=5097822#post5097822
- Avoid WebHostingBuzz. This company never returned my phone msessage inquiries.
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Jul 13, 2008
I raise a ticket of server down and no response... not assignment to a staff member... nothing...
time goes by and nothing!
No one online on the chats --- this was the 1 very thing that kept me away from my previous hosts. What's the deal?
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Mar 2, 2008
we are thinking of moving to rackedge, as we need an nl server and they offers are pretty good, but we don't know how good support is, has anyone used them? what's your experience? if it was bad, have you found something better?
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Oct 10, 2009
It's imperative for you to know that web host features does not just stop with Unilimited disk space and unlimited bandwidth. There are other very salient features to which some people looking for a host provider have ignore, it is CUSTOMER SUPPORT.
You will not value the importance of a good customer support until you start having problems which you want resolved in the shortest possible time. For some host providers this is like telling them to do the impossible.
It is sad that some of the so-called reputable host don't even have a ticket system not to talk of an on-line chat system where you can ask questions and receive answers in real time.
So, for those of you that are new to hosting or want to change your host, then you had better look for a host that offers good customer support either by Chat, ticket system or forum.
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Sep 6, 2008
There are a lot of people whether their web hosting providers are good or not. After months of purchasing their web hosting account they might discover that their web hosting providers are so bad. Therefore, you’d better checking your web hosting provider.
One of the most important parts related to web hosting is the supporting services. So when you purchase a new web hosting account, try to check their supporting services. Try to ask them a few technical questions even you don’t have a problem. It just tests their supporting quality. How do they answer your questions quickly? Ask yourself this question. If they spend a lot of time “two or three days”, it might be poor service. For this situation, my advice is to cancel your account. The most of web hosting companies offer 30 days money back and try another web hosting company.
There are many supports kinds:
* HelpDesk
* Live chat
* Supporting via Phone
* Supporting forum
* And so on
This is all about the supporting part for your web hosting provider. So this is very important to check this service.
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Apr 9, 2008
I have servers with softlayer current paying $2000 a month for 3 dedicated servers. THey are set up and work perfectly.
Issue is i was not aware that softlayer doesnt do "managed" support, would like to know if anyone has a good third party company that works with softlayer.
the tools they have on the portal our great so really would like to find a company thatworks with them. the co that softlayer suggested doesnt do windows support go figure!
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Nov 11, 2008
our VPS hosting company did an upgrade the other day and now something is wrong with our home page, it takes about 30sec to load. They keep saying its a php problem, but the scripting is fine, the engine is fine and the only thing that changed is that they did an upgrade.
They don't seem to be able to grasp the problem, and it is making my boss go nuts. A web guy a know said it definately had to be something at their end, and everyone else is at a loss.
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Sep 26, 2008
Do they do a good job of supporting OSCommerce? I want to customize stuff using OSCommerce for my site. Let me know from those who have used OSCommerce with Cirtex hosting.
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Apr 3, 2008
I am referring a friend to JaguarPC but he wants more options so he wants me to recommend 3 different shared webhosts to him. What are two other great shared hosting providers that have as good support as JaguarPC?
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May 11, 2009
I came to this site few days back only and was going through various discussions. After being on this website since last 1 week I am really impressed that members are really helpful to other members with their fair and valuable suggestions.
I do have a quick question for you and need your suggestions:
Q: Which web host I should go with where I will get around 20GB of space with PHP, MySQL, FFMPEG support.
Please recommend me a host with high uptime, good http response time, and reliable to host considering a long term relationship.
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Mar 12, 2008
I need to get a couple of dedicated windows servers and am trying to decide between SoftLayer and a couple other providers.
So, how is SoftLayer for customer support, network performance/uptime, pricing, and just overall?
Any recommendations?
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May 1, 2008
i have been hosting as a reseller with gazzin.com on their windows servers for past some years and in this period i suppose they have shifted their datacenter more than twice causing a great problem to me and all my clients.
the latest period of the shift being going on currently i request you all to go through the transcript below which i had with their support center. when we talk about a refund for this downtime i suppose the owner 'PAUL' just stops responding ......
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Mar 30, 2009
I run a site that has a medium sized forum (23,000 members; 350,000 posts), about 1000 pages of content (but not heavily viewed), and some relatively un-resource-intensive features. We have one feature that is a bit stressful on the database side of things, but nothing too extraordinary.
I'm looking to migrate from our current dedicated server at LunarPages to another alternative. LP has been great to us, and I would recommend them to anyone, I just feel like we can get a similar server for slightly less somewhere else.
We are paying $165/mo for these specs:
- Intel Pentium 4 2.8ghz
- 2 GB RAM
- 160 GB Storage
- 1500 GB Bandwidth
- cPanel
I would like to shoot for something more like this:
- Something better than a P4... open for suggestions, but I'm pretty greedy in terms of processors, I'd like something pretty nice.
- 1 GB RAM should be fine
- 100 GB Storage or more
- 1000 GB Bandwidth or more
- cPanel
- Less than $150 total
So not too many major changes I suppose... and maybe I'm being too greedy. I've found some offers I like the looks of, but I need some suggestions. Companies with good customer support are always preferable as well, of course.
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Mar 30, 2009
Alright, here's the deal--
I need a budget chicago server -- I know, very difficult to find (last company I went with was Singlehop, and they're great, but I can't afford it for what I'd wish to do.)
Anyways, here's what I need my server for --
Some personal, non busy websites(my webhost that I've been using is being let go by me :[ I need this server for it reliably.)
CentOS5 or RH4 is preferred.
cPanel is required
I intend to host a few websites, and TWO counter-strike 1.6 servers (not busy or CPU intense really)
So..
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Jul 28, 2008
After the recent null route of my server ip by providers datacenter without asking no questions nor informing anyone from VD or myself. I am forced to seek a replacement for a 10 mbps unmetered server used for web proxies.
Suggest me good place which has good business ethics and atleast care to inform their customers of their actions.
no Burst net based resellers or anyone even remotely related to burst!
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Oct 15, 2009
Are there any budget vps with decent bandwidth, about 50mbps up for short periods of time?
east coast
64/128mb
5gb hdd
100gb bw
10$/mo
I've tried three budget companies this month already.
dmehosting ~ 20mbps,
hostourweb ~ 3mbps,
photonvps ~ 3mbps
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Sep 24, 2008
Is there any webhosting company that could provide me a budget proxy? I have already asked DTH and they told me they dont provide such service
Will be having 4 users ( 1 or 2 most of the times) at most and no weird use will be made.
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Jun 8, 2008
I live in the UK and have a budget of £150, so say, $300 to spend on hardware for colocating my server.
I already have a 1U Queenserv Chassis with 280w PSU & rails.
I also have 2 SATA drives so i wont need to buy Hard Drives.
What i need is:
- A motherboard
- A CPU
- At least 2GB RAM
Anyway what would be the best hardware to buy on my tight budget?
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Jan 24, 2008
I'm considering moving from free to budget hosting. The maximum I would be able to pay would be $5 per month, and I don't really like the idea of a contract over 2 years.
I've been looking around, and it seems like 1 and 1 has the best deal. They allow unlimited domains, which is good as I plan on trying to host quite a few sites off one account. They also offer 10 MySQL db's. This is what i'm mainly concerned about, as most of my sites use 1-3 db's.
Does anyone have anything to say about 1&1? Or any other budget host recommendations?
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Jan 5, 2009
I have a few small VPS accounts (think 64MB memory, low disk etc). I usually pay around $10/month and everyone seems to use HyperVM with XEN/OpenVZ. I've pretty much had it with issues with HyperVM mainly and I want to move back to Virtuozzo.
I used to be with Future Hosting but I see their lowest price is $20/month for their lowest 32bit packages. Are there any others that are cheaper? Not looking for crazy specs, management or a particular country. These are just test beds.
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Oct 17, 2009
building a SeedBox with a $35,000 USD Budget
how to build one of these bad boys. While staying under my budget.
I want to build a top of the line SeedBox that can handle 100 users. I need help on what kind of software and hardware I need with prices. I want this to be able to hold a 10Gbits line. (Or 10 1Gbits lines) And security stuff I need like firewall or virus scanner stuff. And Back-Up type stuff like in case of a HD Crash. And how to get 100 different IP addresses.
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Apr 2, 2009
I've been a customer of Budget VPS Hosting for about 10 months now and figured it was about time I wrote a review
I signed up initially for B-VPS's 111 package (CPU 100MHZ HD 10GB RAM 100MB BW 100GB PORT 100mbps, 100KB/s Uplink). There was a major fiasco with my Paypal account, which resulted in the payment eventually being treated as "spurious" and B-VPS being asked to refund the amount!
Despite this, Jon who handles support at B-VPS was very patient and agreed to help me get a 2nd VPS to work with (even with the 1st one still not paid!). I've since upgraded this server to a VPS333 account and in January this year, I signed up for a 2nd server with B-VPS
Pro's:
- Great support! I'm based in Asia, so timezones work against me. Despite that, I can usually expect a response with 12 hours of opening a ticket. Some problems took a very long time to resolve (I'm looking at you OpenVZ) but Jon stuck with me on figuring out the source of the problem.
Regarding provisoning of the VPS, I got my login details within a hour of putting in the order for both my orders
- Pricing: The VPS111 package costs just 5 USD/month and is more than enough to run some low-volume websites. Heck, with some careful tweaking you could even run a CMS on that.
-Bandwidth: I get very good speeds when running package installs from the server. My East Coast VPS (600K uplink) has a public speedtest page for folks who'd like to check this out from themselves: http://torbox.theaveragegeek.com/speedtest/
Cons:
-Uptime: To be honest, Uptime has been a bit of a mixed bag. My central DC VPS (Limestone hosted) has had some pretty significant outages, where the host node is completely offline for upto 4 hours. The East Coast VPS (Burstnet) has had no issues so far though.
-CPU & RAM: Budget VPS does not offer Burst CPU or RAM. This can be a tad frustrating especially if you need a little extra RAM/CPU for installing packages but not otherwise. I'm not going to debate this (at B-VPS's prices, I've been able to afford the beefier package that allows me to do both ) but you should keep this in mind.
Well that's the review. I highly recommend B-VPS if you are looking to host a low-usage VPS cheaply and quickly!
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Jan 20, 2008
Now i've been looking at a LOT of servers in the past few weeks, many many sites.
I've seen a LOT of CELERON 2.4 GHZ being unloaded
BUT what about the AMD Semprons?
Who would rule over?
Whats the min Sempron that would rule over an Intel 2.4ghz?
Assuming both 1 GB RAM
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Feb 4, 2007
I would like to build two servers. I have a budget of $15,000 to build one (1) database and one (1) web server. These servers would have to be very very powerful and have the best hardware money can buy but remain within the budget.
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Apr 19, 2008
Something like 500MB/10GB. Know any hosts?
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Oct 9, 2008
One of my contacts is looking for a domain/hosting server that's cheap (under $15/month total), and reliable (the usual 99.9% uptime). My contact has used Yahoo (paid) before, but wasn't really satisfied by it.
I doubt that the total disc space will go over 1 gig, and PHP/MySQL is preferred, just in case.
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Mar 3, 2008
I have 4 servers in fdc right now. My company is growing and i need some more servers like those at fdc. But I don't like the idea of having all of my servers in one location. I'm looking for budget price arround $200 per server.
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Mar 8, 2008
I've seen a lot of discussion regarding low budget providers and am surprised I haven't seen many mentioning Wholesale Internet. I'd like to give my personal review.
I've used them several times over the past two years, and currently have two boxes with them. Support has always been professional and fair.
It has been my experience that they tend to go above and beyond what the customer expects, which seems rare for budget hosts. I have never been nickel and dimed over a small upgrade or service.
Uptime is as good as it gets. Hardware seems reliable. Delivery time is fairly quick.
Their prices on servers with DirectAdmin are impressive.
I would wholeheartedly reccomend them to anyone in need of a budget box. Their prices are extremely competitive, and they can do seem to give extremely good custom quotes if nothing they offer quite meets your needs.
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