2nd Account With Infrenion.com (Best Support & Uptime)
Apr 13, 2009
i am proudly saying that i signed up for the second account with infrenion.com
only because of their incredible support and server uptime.really i am saying with my heart,if you don't believe my words just try their live support.
I am hosting a 5 very big sites with their business plan (8GB space,180GB hard disk).Now i am taking new account just for a dedicated ip for that new site.
i have already reviewed them many times in this forum.So if you are looking for a best reliable hosting ,i recommend you infrenion.com.
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Jan 10, 2009
i would like to tell everybody ,that how much i was satisfied with infrenion.com ,Yesterday i signed up with them as i already they have best support ,i have asked at least 100+ questions and they answered each and every one clearly and helped me in setup of my site in every aspect. I didn't see this much in any of my previous hosts.
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Aug 13, 2008
Would you rather have your site hosted on a server that goes down frequently, but with support that is constantly monitoring it, and resolves all of your issues in a timely fashion?
or
Would you rather have your site hosted on a very reliable server, but when a problem does arise, support is either not knowledgeable enough, or is incredibly slow at fixing the problem?
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Dec 1, 2008
Does support matter if there was 100% uptime and scalability?
Our team has been developing scalable sites since 2004. We started renting servers from Layeredtech then, since they had good reviews and they were still good until we migrated away from dedicated server land. Although we have systems administration backgrounds, it still took time away from developing software in order to administer the servers (look over logs, backups/restores, performance graphs, hardware failure, etc). Having said that, one thing I've noticed is that customers are usually happy if servers are always running and running fast.
To get rid of the systems administration part we tried Mosso (they had just released, great support but a lot of problems), we tried mediatemple's grid (also had a lot of problems), couldnt try EC2 because of persistent storage, and lastly we are currently using thegridlayer (it lags, the initial request takes about a second to display a page with no load on the server).
The next things to try were VPS then managed dedicated servers. We decided to try VPSes so we can isolate sites from each other and add VPSes as needed for specific sites. So I got a zone.net and they were running fine until they had a problem mentioned here. People recommended them because they had fast servers, now is the opposite because of this one downtime.
So finally, my questions:
1) how much do you think support is needed if your hosts provides fast servers and 100% uptime?
2) What measures do you take (if any) to verify the host's procedures such as backups, company size, profitability, etc?
3) How do you verify that a host is not overselling before buying a hosting package (assuming shared or VPS)?
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Jul 12, 2008
I`ve been using virpus for 6 months and support was always terrible but uptime was good.
I`ve never been able to login to hypervm which i`ve supposed to login, when i open a ticket regarding this they always forward the ticket to so called management department which in fact do nothing at all.
If you`re looking a vps provider with no support but good uptime then choose virpus but if you`re looking for little bit support then stay away from them.
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Oct 30, 2007
for reviews and i couldnt find one negative review on them here on WHT unless i missed one.
billing did reply apologizing if it seemed like an insult.. although i cant seem to see it any other way as a direct insult? ill still looked passed it and give em a shot.. "
How is their vps uptime/support? as soon as i get this paypal issue straightened out im going to try them out since i havent read anything bad about them.
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Sep 27, 2008
Notice that I'm not even adding a link to infrenion. If I did that with some sort of affilliate ID, then it might be pretty obvious that I'm trying to get some payment or something. My company is urbnmedia.com and I have gone to many different hosts. I pay a little more at infrenion but not MUCH more and the thing that keeps me with MULTIPLE accounts with them (when I could have just one) is the service. Man, hostmoster SUCKS so bad with support. They seem to have this "figure it out yourself" then *click - hang-up* attitude where they just cut you off of chat. I'm speaking of this guy SPECIFICALLY named Bryan. I challenge infrenion all the time with their so called "free script installation" and.... yeah. It's true. I'm a huge pain in the butt and they really do care. I just had to say it, everyone. Check them out. DON'T use siteground. DON'T use 1and1. DON'T use Hostmonster. They might be SLIGHTLY cheaper but it's 5:00 am and because this client of mine won't change hosts, I am stuck dealing with hostmonster's trash. I hate these people... Thank you, Infrenion. I happily recommend you to EVERYONE.
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Jan 2, 2009
Which do you feel is the most important (of course they all are), but if you had to choose one...?
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Mar 13, 2008
Has anybody heard of Flash Support and Real AudioVideo Support? MMHosting.com offers this kind of support and I wonder if it's effective?
What do you think of it?
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Jul 12, 2008
I'm undecided between an upcoming dedicated hosting server and am moving between Softlayer and ThePlanet. My decision partly comes down to support.
I've read many reviews on WHT about both companies, but not necessarily comparing them from people who have experienced both.
So my questions (keep in mind this is my first dedicated. I have used VPS in the past with good support) Which offers MORE support (not better) - I'm curious which company might consider my support questions as "part of the default service package" or "need additional service plan for that" More detailed support - my usual experience with support is support staff assume you already know a high level so it may take going forward and back 5 times via email to get a full answer
Overall support satisfaction - any other comments
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Mar 28, 2009
I am shopping around for a new dedicated server and am running into sites that offer 100% Uptime guarantees.
Is 100% uptime possible? Wouldn't that mean that they never reboot their server, or never perform specific maintenance/updates on the server?
I guess when I see 100% uptime, I would expect perfection. I thought I'd ask here if this is possible because I'd hate to invest dollars on something false.
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Jul 7, 2008
A web will be down due to many problems, like disk failure, web services dead etc. even ISP offers 100% network uptime SLA. So, my question is how to keep a web 100% uptime?
for instance, when any server(either db server or web server, either hardware or software failure)dies, the redundant server may immediately and automatically take over the dead one.
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Jun 11, 2008
Is this possible I can get 100% uptime on my VPS. I think if I buy another VPS and use it for secondary VPS and If my first gone down that VPS start working after that.
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Oct 5, 2008
how come every web host says they have 99.9% uptime? I just saw a new webhost that started last week and they said they had 99.9% uptime. They've only been around for a week, they should have 100%. Why does every web host advertise that fact?
Next, how is that .1% lost? Do their servers crash for a second?
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Apr 23, 2007
I currently have two VPS 1 at modvps.com and i'm having some serious problems with downtime.
Could someone recommend a vps service where i can have something near 99,999% of uptime?
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Apr 23, 2007
i think in dedicated servers you can put second server and if first server gone down second server autometically start working.
is this possible in VPS too. I have four VPS
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Feb 4, 2007
is it possible to have 100% uptime i mean is it possible to have 2 servers(2 different data centers) with the same hosting information
ns1 (first data center)
ns2 (second data center)
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Apr 25, 2009
has anyone here had a server with wholesaleinternet.com for a while? Preferably someone that can post some uptime statistics? A publicly available uptime report for at least the last six months would be perfect...
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Dec 30, 2008
It's my first post, but I thought it would be useful to create a list with links to public statistics of uptime of VPS's of different hosting.
Hyper-v windows 2003 vps at webspacedepot.com
serviceuptime.com/users/uptimemonitoring.php?S=8621c2c30f85e3fadc3d6f056170db65&Id=14678
(I don't have 5 post yet so I can't link it)
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Dec 22, 2008
what is the meaning of uptime?
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Sep 27, 2008
I am getting increasing frustrated each day as I went from shared server to shared server and now I'm on a VPS and my server is typically down 2-5% per day. Is this normal? Is it to much to expect 99% uptime?
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Jul 22, 2008
I'd be interested to hear from anyone who can point to independently documented evidence of uptime of 99.99% or better for at least 12 months for a specific site hosted on a commercial hosting company. (Less than 53 mins of downtime.) I'm looking for something like a link to a report on an independent monitor site (e.g. hyperspin, alertra, host-tracker) that has checked at least every 10 mins over that period.
We get a lot of requests for "reliable" hosting here, and I'm hoping this will be useful information - even if there are no responses!
I'm not interested in anecdotal reports or "near misses" - feel free to post them in a different thread, but not here, please.
If you respond, could you please indicate whether the monitored site used scripting (e.g. PHP) and/or database access (e.g. MySQL) during the entire 12 months and whether you used this host for email, and the price you actually paid for this hosting package?
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Nov 24, 2008
I have a client who wants to have 100% uptime for his emails only. Is it possible to have 2 hostings with same domain and have the emails goes to any server.
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Oct 15, 2007
For a Web Host What Do you consider an acceptable uptime level?
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Dec 2, 2007
I see a lot of web hosts that link to webhostingstuff.com which tracks the uptime of their main page. i would like to offer a similar service, where i track and list the uptime of hosts. can anyone point me in the proper direction for this? is there a particular script that I can purchase? how is this done?
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Aug 16, 2007
As I've mentioned in other threads, I work in the hosting industry at the support end of things. I can't go more than 10 minutes into my shift each day without seeing a ticket where someone is complaining about or contesting the "99% uptime guarantee". One day a couple weeks ago, I had someone complaining about an Alertra report with 98.7% uptime, and how it was unsatisfactory for their site to be down for 10 minutes every month. What's more, it was just a stupid World of Warcraft forum that probably saw 5 visitors per day.
My co-workers and I have been debating this, though. What worth is there in 99% uptime? Is it something that can be achieved? If so, would people pay more for it? Would it be able to be marketed to the shared hosting community? Would people be willing to pay more for 100% uptime? Would the same answers apply?
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Jul 20, 2007
Recurring maintenace can be down the uptime %?
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Oct 4, 2007
I have a VPS and am looking for a way to show existing and potential clients the uptime levels of the server. I have a basic uptime page provided by WHMCS, but I want to go a little beyond that.
If I were to choose an uptime reporting service such as siteuptime.com, hyperspin.com or site24x7.com, what would you recommend that I monitor? Obviously HTTP, FTP, POP3 and MySQL, but anything else? Do these services monitor the server load also?
Also, is it a good idea to display these stats publicly?
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Nov 25, 2007
Is there any tool that I can use to check my site uptime?
I am pissed-off with my host...my site is on/off and I want to show them result that I cannot work on it.. I feel really bad..
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