While every decent host claims 99.99% uptime, its amazing why most rather almost all hosting companies fail to display the related statistics from independent source on their sites.
View 14 Repliesif a potential customer approached you and request for an uptime reports, what will you do?
View 14 Replies View RelatedI own a semi-popular downloads website which I host on one server while the actual files/downloads are hosted on another server. This downloads server is very low-end ( AMD Sempron 3000, 1 GB RAM, 120 GB HD, CentOS with lighttpd, no control panel, etc.) and is connected via a 100Mbit shared line with a 3300GB bandwidth limit. Originally, I had it on a 10Mbit dedicated unmetered line but I hoped that by upgrading to the 100Mbit, I'd get better burst speeds, faster transfers/downloads, and a bit more bandwidth in general. Well, this doesn't seem to be the case so I'm looking for a new server or file hosting service hopefully on a better and faster network.
Right now, I'm considering the following companies/services:
* Profithost.net - Decent Dedicated server with nice bandwidth
* Redhostservers.com - OK Dedicated server with awesome bandwidth
* Server4you.com - Great Dedicated server with good bandwidth
* File-services.com - Decently priced pure file hosting with OK features
* MegaUpload Business account with Hotlink Quota - Decently priced pure file hosting with nice features
I own a IT/Computer related blog site & community right now. I have plans to contact the top 25-50 hosting companies posing as a potential new client. I plan ask questions similar to the following and publish it on my blog. (This project will be geared towards shared hosting only, on low to mid sized budgets.
1.) What are the exact specs of the shared servers you are using? Smp, Uni processors? What are the manufactures of this hardware?
2.) How many clients are added to a server before it's considered 'Full'? If your company doesn't use this method, then what is the average I/O, CPU, & Memory usage on a full server in the opinion of your company for shared hosting?
3.) What is your mass email policy? Emails per hour?
4.) Where is the physical location of your companies shared servers in regards to country, city, and state?
5.) Are you a Reseller? If so, with whom do you resell for?
6.) Physical location of Technical Support?
7.) What is the average wait time for a Technical Support ticket submission during server peek hours for your company?
8.) Do you currently have a link of client testimonials that includes URL's to the
clients website?
Do you think publishing this information to be public for each host would be illegal, imoral, or disrespectful in anyway? If not, does anyone have any other suggestions as far as questions that are usually not disclosed on hosts website in regards to shared hosting?
I still have some NT 4s and Windows 2000 servers out there. My main issues are these are very very old clients who will not want to move, either their programmers had long disappeared or they just had an attachment to their old servers.
Now what should I do with these? Or rather what do you guys facing similar issues deal with this? Migrate these old contented clients and risk breaking something or just leave it as it is?
I would like to discuss over new companies which have just put there steps towards hosting business.
I know many of the people here and everywhere believe that only established companies with a nice price tag of almost around $5 per month for smallest web hosting plan can give you best support and uptime. No doubt they can give you nice uptime but what about the support... leaving some companies all other big and established once do not offer you what you should actually get.
Companies with a huge customer base receives a large number of hosting support requests from there customers daily which they can not fulfill on time. Thus resulting in delay and some times inconvenience to the customer.
Where as on other hand new companies or mid level companies that just arrived or been in industry for a few couple of months is much better then them.
A solid reason to support this is if they want to be in this industry they will surely provide all the best of support and uptime and industry leading softwares and products to there client for the very low price as compared to other big ones.
Now the point to be noted is the people only don't believe new companies just because they are new... I don't understand the reason why people have a mentality of treating OLD IS GOLD....
When new companies just to establish them selves in this market are offering tons of services for a much lesser price to what other big ones do then why do people think they are going to fall down... They too have there business plans setup or else they won't advertise it different forums and waste there precious time in which they could have done many other jobs....
I know this is a never ending topic but you surely need to broaden your thinking and start thinking about this second phase of hosting industry...
With my article I surely can't mentality of too many people but surely can start a step ahead of others to let people think on this....
Hope I can scratch some great minds with my writting and they can comment some great ideas and pros and cons...
2 Hosting Companies: One in California and One in NYC..
If they have exactly the same plan ( Same servers ) at the same price and I lived In NYC would it be better ( Faster ) for my site/forum to choose the NYC host?
What I need to know is it beter to pick a host who i live closer to?
Is there any companies that offer live support online or over the phone for hosting problems.
In other words
Can i hire a company that helps customers out with their problems online or over the phone?
I would like to know there is any.
View 14 Replies View RelatedWe are a hosting company with about 10000 customer domains. We are looking for a good spamfilter gateway and found Spamtitan.
Do you think SpamTitan would work well with so many customer domains? How many servers do you recommend for this amount?
I realized that in the admin area a lot is done with domain dropdown elements to choose the domainname. This is for sure not the best solution with this amount of domains.
Our plan is, that customers don't have access to ST but only get the quarantine report mail. Will there be a resource problem in creating this report once a day for about 50000 mail addresses?
Are there any other hosting companies which are using ST?
I found that adbrite are using 10 name servers .
asia3.akam.net
aus1.akam.net
eur1.akam.net
eur2.akam.net
ns1-105.akam.net
ns1-232.akam.net
ns2.adbrite.com
ns4.adbrite.com
usc2.akam.net
usw6.akam.net
could any one has for example 3 hosting accounts each one in
a ddifferent hosting company , could it be possible to put all Name Servers
of 3 different hosting sites under one domain name ?
How many companies have you come across that offer different dc location? Does it make their offer more attractive for their potential clients?
Marblehost.com offer you to choose between GB and USA location? Or am I misreading their post as it seems unbelievable...
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Are there any recommendation on good hosting companies which can provide good support, excellent uptime, >50GB space, >1GB mySQL/MSSQL database space and supports ASP.NET 2.0 and AJAX with a resonable price?
View 8 Replies View RelatedThe Web hosting industry embraced the benefits of outsourcing to maximize the profits.
Web hosting being a competitive business, it is imperative that any and every benefit that comes on the way is picked and used to its maximum. There are many companies which provide support for hosting companies.
Outsourcing support saves the Web hosting company a lot of money and time. Web hosting companies can focus on selling hosting plans while the outsourced support for the Web host can provide quality support to the customers and manage servers 24/7. The Web hosting company does not need to hire many experts who will check the overall quality of delivery to their existing customers and technical experts for managing/monitoring the server. Top outsourcing companies that provide support for Web hosts have an internal QA team that takes care of the quality.
In Web hosting industry it is critical that the servers are up and running all the time. It is expensive to have technical support staff on a 24/7 basis, add to it the cost of buying the software to help you manage and monitor the servers. Most of the companies that provide outsourced support for hosting companies have a complete setup needed for 24 X 7 support to customers like having 24/7 phone support, managing and monitoring servers and helpdesk support system. These things in mere infrastructure will increase costs of a web host, add to this the time needed to manage this setup and people. Hence outsourcing your hosting support is a smarter way.
100% Uptime or Never Down shared hosting.
100% Uptime or Never Down shared hosting.
if your site is up ALL the time in the past 6-12 months, monitored by server uptime service,
please mention your host on this thread....
i dont need too much space or bandwidth like 5gb of space and a max of 50gb of bandwidth
i really only care about "up time" my web pages can not go down are there any shared hosting out there for me or not should i look for a VPS or something different
This week there was some one who asked me if he would have 100% uptime having his web site hosting in 2 different locations, with one server name pointing to a webhost, and the other server name pointing to a second web host.
For instance I want to host example.com on WebHostA and WebHostB
WebHostA's DNS are
ns1.webhosta.com
ns2.webhosta.com
WebHostB's DNS are
ns1.webhostb.com
ns2.webhostb.com
And he would set for instance for example.com:
ns1.webhostb.com
ns1.webhosta.com
He doesn't have a database, just a static page. For e-mail, he would configure 2 e-mail accounts in his email client, using the IP address of both web hosts to make sure he doesn't lose emails.
Wouldn't that work? He should have 100% uptime this way,
I have a reseller account with over 100 websites I am hosting. They all have databases or ssl or ecommerce etc so they are pretty intense. I really want to switch hotsing companies.
View 7 Replies View RelatedGoing for a Hosting company Directly or Going for a Reseller that sell's space of a Particular Company?
View 14 Replies View RelatedChanging hosting companies is pain, let's admit it. You don't know what you're getting until you get it. Yes, it's like blind date.
The hosting company is talked up and fake reviews are posted in hopes of getting an affiliate commission. Some "companies" are actually Uncle George with a reseller account acting like he has a staff of 20 people.
So recently I was looking to 'downsize' after having a dedicated server for 20 months. There's was a hiccup with the hosting company. The email file permissions was constantly getting changed. It was a mystery because everytime tech support fixed it; the next day, it would happen again!
The operations manager was in contact by telephone and even gave me his cell phone number. I was also in telephone contact with Tech Support constantly until they have found the culprit - an old, invalid Cpanel Skin.
After the ordeal, I praise the team and company. But a week later, Omaha Steaks should up at my doorstep. Wow!
Well, now it's a year later and I need to downsize.
I looked at BlueHost, HostGater, Ixhosting, HostingExcellence and others... I could NOT believe what they offered for the money. I looked and looked.. and was excited that I could downgrade from a dedicated server and save $150 a month!
Finally, I decided to try BlueHost reluctantly.. as a test. But I tried to sign up for 30 minutes and the site was down. Uh-oh....
My gut - This is a wake up call.
Stick with what's WORKING.
I immediately emailed the Operations Mgr that hosts my dedicated server. Told him what I wanted. I needed a reseller account with additional IPs. He directed me to exactly what I needed and then asked if we could work something out on my current server. But with my sites slacking off, I just settled on a Reseller account.
They transferred everything and the site got a Internal Error (500).. err.. but don't worry - Tech Support found the .htaccess file was using suexec on the old server. So they commented it out and the sites appeared.
The POINT IS: Stick with WHO you know and What's WORKING. Yes, the current host may be a few nickels more than the Popular Hosting companies advertising in the magazines.. but they do NOT beat the support I've received over the last 20 months.
Final Review: I cannot praise HostDime enough. They are awesome. Mike K. is fantastic. I will keep my account there and it will run into the 3 third year in a few months.
www.HostDime.com is a REAL company, charging very reasonable rates, and you get the best support ever. They guys & gals won't give up until they solve the problem.
If you're considering moving hosts, try them.
namely, budget prices on servers. in particular unmetered bandwidth.
steadfast and hivelocity are the two I know of, but I'm wondering if I'm missing any.
I'm in the middle of moving a bunch of sites from one hosting company to another. For most of the sites, I downloaded the files via FTP from the original server to my local hard drive. Then I uploaded them from my hard drive to the new hosting company/server.
It seems like many of the files -- especially swf files and some image files -- were corrupted. I'm thinking something weird happened with the extensions but I'm not sure.
All extensions LOOK ok but I'm wondering if either my computer or the server is hiding an extra extension. Somewhere today, I saw a file go by called index.swf.fla, which makes no sense at all. And yet, on both the server and my computer, it just says index.swf which is what it should say.
[url]
i find it recently,very useful to find reliable hosting company
I own a few domains without websites; is it a good idea to show ads on them; do people actually earn anything by displaying ads on empty domains; my current hosting plan doesn't have quota for additional domains so how do I do that without buying a hosting.
View 9 Replies View RelatedDo the hsting comapny provide a system for you website for users to login or register
or do i have to do it myself
i work for a small but fairly successful and quickly rising company. we're looking for hosting for our corporate site. we could host it ourselves but that would put an extra burden on engineering and we're stretched pretty thin as it is. we moved to bluehost on my recommendation. i've been using them for 2 years now and never had a problem. unfortunately less than two days after we switched the server is now down. it's been down for over 4 hours now and we've blown past several estimated times from tech support. i know this is a rare thing but it doesn't look good and i don't think the higher ups much want to stay with them. so here's some info about our site. requires SSI, CGI, Perl 5.8+ with Perl DBI 1.32+ and Perl DBD::Mysql > 2.1021+ Perl Modules, ImageMagick 6.0.6+ Perl Module or GD Perl Module (GD.pm 2.17+), PHP 5. small traffic with occasional spikes. approx 200 uniques daily. occasional spikes if we happen to show up in the news. we do have the possibility of showing up in all major US news outlets. it's happened once before which resulted in almost 1,000 uniques which quickly tapered back off to normal levels. we're currently using 154MB of disk space and 8GB of bandwidth last month. we need multiple ftp accounts to allow marketing and contract web devs to upload their own files. probably around 10 or so would be adequate. email not required. we have a hosted exchange server. uptime and quick response to server outages important. being a corporate site and not our application downtime isn't truly horrible but it is perceived as such. this site is our identity. we're a tech company and it looks bad when our corporate site is down. even when our application isn't.
View 10 Replies View RelatedI'm not talking about weak sauce companies that treat your server like any other server and apply settings base a file they got saved on their desktop.
platinum server management- been there done that total server solutions - been there done that people who send me PM's - been there done that
I am getting increasing frustrated each day as I went from shared server to shared server and now I'm on a VPS and my server is typically down 2-5% per day. Is this normal? Is it to much to expect 99% uptime?
View 14 Replies View RelatedIs there any tool that I can use to check my site uptime?
I am pissed-off with my host...my site is on/off and I want to show them result that I cannot work on it.. I feel really bad..
I'm looking for managed VPS providers.
I'd like somewhere around 10GB of space and 100GB of bandwidth.
PHP/MySQL cPanel
I'm only looking for a fully managed provider who will move about 10 websites from a dedicated box to the VPS server.
Which companies have the best reputation?
any reliable server management companes who charge a monthly fee to manage your server?
so far i've used:
[url]- had a lot of difficulty with them
[url]- not bad, but a little slow in responding.g