Top-notch, Super Support Server
Mar 7, 2008This is an important project so I need 100% uptime, high quality host, with very good support.
Which host is the leader in highest-quality dedicated servers and support?
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Southern California Top Notch Datacenters
Dec 26, 2007The company that I work for in the recent year has made a few acquisitions. Doing so, means we now have clients all over the place, to be specific in multiple datacenters. We are now going to consolidate all of our servers into one location. The decision might have already been made but I would like to get some feedback. These are the top choices that our company was deciding on:
Savvis Irvine (OC2)
Savvis El Segundo
XO in irvine (hosting.com now actually)
ATT in irvine (we already have servers in this one)
Some of the datacenters we are in now:
ATT in Irvine (not bad)
Quest in Burbank
CorpColo (no comment)
Calpop (scary!)
Blacksun/OC3 (scarier than calpop)
And a few others I cannot remember. Regardless I believe this will be a big upgrade. So whatever information you can give me on the above four datacenters would be appreciated. Maybe if you know of any other top-notch datacenters in southern cali, let me know.
Super Green Hosting ...
May 7, 2009I registered with www DOT supergreenhosting DOT com
The website I am hosting is for a business we just started, that is an Organic Orchard and we will ship produce to people. I chose Super Green for various reasons:
Good, cheap hosting plan.
Good reviews, from what I found online.
"Green" (although not really too green, but it would help our business image to claim we're hosted on "Green servers")
Free domain name.
So, I thought to myself, "Ok, this is who I want to go with"
I wanted to use the 36 month plan, which is $3.95 a month.
First off, I decided to test their customer service, so I began a live chat with a representative. There will always be, "1 person ahead of you, a representative will be with you shortly" bot auto response. Then, an autoresponse saying something like, "Hello, bla bla bla, how can I help you?" (Then normally a real person will say something after that)
My first question was how the billing worked. If I chose the $3.95 a month plan, will the first initial payment be just that? Just $3.95, and will I be charged $3.95 a month for every month after that for 36 months?
I was told, "Yes", that was how it worked.
So I go to register, I fill out the information, put in the card info and hit "Continue".
I was charged $142.20 or something, the entire amount! Not what I was told just moments before. I go back to live chat, and of course it is someone new now. I explain to them that the person before had given me mis information about the billing, and he just said, "You have to pay for it all up front", which was NOT at all what I was previously told.
So we're off to a bad start here.
The account activation is supposed to be "Instant". Here I am, two days later and I have yet to receive any more information about the account. Yesterday I got on their "Live Chat" again, and explained the situation. I was told that billing does not work 24/7 and the status of the account was "pending". Billing? the money is already gone! I've been "billed".
So, my question is this: Does anyone here have any experience with this host? www DOT supergreenhosting DOT com
Good, bad, what? I'm pretty bummed out about all of this. My employer is paying for all of this, and i'm doing the work for him. I feel like i'm getting the run around, and I don't know what to tell him other than try to insure him that its a legitimate company and we should receive the hosting details soon.
Sorry for such the long, rambling post. New member so I can't link you with URLS.
Low Bandwidth - Super Low Ping
Jul 28, 2008for a server to run a lightweight game server. It will require about 15-20KB/sec bandwidth. Fairly low ram requirements, and very little disk requirements.
My issue is, i need it to have VERY VERY low ping rates. Users will be connecting from Europe and US. Where can i go for something that would fill these needs? I've tried Amazon EC2, but its flaky sometimes..
Super Weird Connection
Jan 12, 2007I have a VPS and I host 3 sites on it.
2 sites load perfectly fast, and 1 site loads.. 7 seconds slower.. ( estimate time ). When I asked some other ppl to load the site, 95% said it loads fast and 5% said it loads slow.
And no it's not the isp, the one person who has the same isp as me said it loaded fast no problem.
This is really strange.. anyone have a possible resolution?
Server CPU is at 0.10, and running smoothly.
[Review] Super Special Servers
Dec 6, 2008[Review] Super Special Servers
Well, this isn't so much of a review as me saying what's happened in the last week since I ordered a server from them.
November 29th- Ordered a server, expected 2-3 days till my server was up. It turned out to be 2-3 business days (M-F). This, I admit is my fault for not reading carefully. A few more days, I did not mind.
I also submitted a ticket requesting more information on delivery dates and they said that my server would be up in 1-2 days.
December 2nd- I submit a ticket (Tuesday) just checking that they still remember by server. It's fine, they give me information on how their process works and why it may take up to three days.
December 3rd- It's now been 3 days, so I submit a ticket. I get a reply saying that it will be up tomorrow.
December 4th- Still no server.
December 5th- Still no server.
So basically, now I'm just hoping that I will get this server within the next little while before all of my players (I'm using this to run a web based game) disappear from the 2 day downtime so far.
Review: Corenetworks.net -- Super Cheap Dedicated Servers
Apr 26, 2008I thought I would write a quick review of Corenetworks.net!
I've had a server at Core networks for about a year now, and have worked with support as well as billing.
Support
Lets start off with the most important thing, support. I am not one to need hand-holding from support, but every once and a while I need things like IP-KVM access, hardware upgrades, hardware replacements, etc. I've put in four requests for IP-KVM access via their ticketing system since I started hosting there, and each request was fulfilled within 30 minutes. I have to admit that 30 minutes is impressive for a dedicated hosting company. It must be remembered that they are unmanaged hosting, and managed hosting services cost extra. I find this scenario fits most technical people well because more resources are put into *real* requests such as hardware, kvm, etc instead of resources being used for hand-holding (i lost my root password, my apache process is not starting, etc)
Hardware
The price compared to the hardware you get is exceptional. A lot of hosting company's out there will push overused hardware on you. (some larger companies reuse hard drives over and over, check the smart drive lifetime with smartctl) The hard drive I was provided had a usage time of 3 months. That is VERY good compared to the average active drive life time at other hosting providers of 2-4 years. The hardware has been reliable and fault free (i have 2 machines now with no problems)
Uptime
This is the greatest part, every other budge dedicated hosting provider i've been with has had horrible power (sometimes reboots every few days, and the occasional downtime of a few hours) I have not had a single power outage or reboot since I first started at core networks! One of my severs has an uptime of 355 Days.
Network
The network is not blazing fast... with the package I got. I decided on the metered 3Mb connection (no extra cost) There is also an unmetered connection with a bandwidth limit, if anyone can chime in on this it would be great . I do know that I have always had a 3Mb full pipe on this plan (up and down) which is more then enough for my hosting purposes.
Features
Core networks has all of the features of the big-boys: Remote power management, bandwidth mrtg graphs, network status page, Free IP-KVM, etc.
Cost
The company does utilize it's cheaper servers as a bargaining tool for sales. It seems they unleash their $24/mo servers for a week or two to drive sales and then mark them as sold out. Currently I have the $49/mo servers (with a bit extra oomph) and I am ecstatic with the price. If you can catch the $24/mo servers, get them when you see'em!
Overall
Overall I would recommend corenetworks.net to anyone who is seeking a quality server for personal use or small business use. I am not sure how the service would meet enterprise level businesses, but they do have more expensive plans and I see no reason those would suck.
"Offical, im a reviewr score": 9 out of 10'
Plesk 11.x / Linux :: Hidden (Super) Master For A Domain
Jun 26, 2013I've been trying to configure Plesk as a hidden (super) master for a domain and I've run into some problems.
First off, for those who don't know, a hidden master is a nameserver that is actually the master server, yet does not list in the NS records of the domain.
The servers listed as NS in the zone have accepted the server as their master, but the rest of the world does not know it exists. Hence the term hidden master. The slaves consist of two PowerDNS servers that acknowledge the Plesk server as a supermaster, thus enabling automatic zone configuration and the like upon receiving a notify from the Plesk server.
However, the Plesk server refuses to send automatic notify messages to the slaves (listed in the NS records, also added to the ACL / transfer restrictions template). When requesting an AXFR by hand the Plesk server happily transfers the requested zone to the PowerDNS slaves, but upon changing the zone files through the Plesk panel's DNS management system, no notify goes out to the slaves, which thus don't know anything has changed. I've tried adding an also-notify clause to named.conf (which was suggested elsewhere), but it appears Plesk overwrites the entire named.conf upon zone changes, thus erasing the also-notify clause, subsequently refusing to send out a notify.
Further research into the workings of Bind (the nameserver used by Plesk in this setup) suggests that, by default, it should send notify messages to all servers listed in the NS records part of a given zone. This is clearly not the case in this particular setup, but I can't seem to find where exactly notify messages have been disabled (there is no mention of notify in named.conf).
My questions therefore are:
1) Why doesn't Plesk / Bind send automatic notify messages to its slaves, which is the default behavior of Bind? Where and how has this been disabled?
2) Should 1 turn out to be impossible to fix, how do I override named.conf on a per-domain basis?
Cloud Computing :: Use External Computers To Do Super Computer Sized Tasks
May 6, 2008I just heard this story on NPR yesterday discussing cloud computing, how you can use external computers to do super-computer sized tasks without having the hardware in house yourself.
If we host colocated servers, how feasible is it to get our servers into that game?
./mysqladmin: Can't Turn Off Logging; Error: 'Access Denied; You Need The SUPER Privi
Dec 10, 2008I am running ubuntu 8.10 installed mysql 5.1.30 from source. i am trying to change passwords for some of the users but I keep getting the error listed in the title. Does anyone know whats going wrong ?
Code:
.mysqladmin: Can't turn off logging; error: 'Access denied; you need the SUPER privilege for this operation'
Flash Support And Real AudioVideo Support?
Mar 13, 2008Has anybody heard of Flash Support and Real AudioVideo Support? MMHosting.com offers this kind of support and I wonder if it's effective?
What do you think of it?
Reliablesite - No Support And Server Down
Feb 16, 2009I am using a shopping cart using php and mysql which was setup long back on my account with Reliablesite.net. Now, it is suddenly down mentioning database not found. I have submitted a ticket 9 hours back but not heard anything. The support as always is non-existent and is only available from 9-5 mon-fri. I am very much frustrated as there is no other means of contacting them. No phone number and no one is there to attend the tickets. Can someone help me how to contact them as I cannot afford to keep website down till they open their offices tomorrow morning.
View 9 Replies View RelatedServer Uptime Or Support
Aug 13, 2008Would you rather have your site hosted on a server that goes down frequently, but with support that is constantly monitoring it, and resolves all of your issues in a timely fashion?
or
Would you rather have your site hosted on a very reliable server, but when a problem does arise, support is either not knowledgeable enough, or is incredibly slow at fixing the problem?
Hivelocity Dedicated Server Support
Apr 11, 2009Been using the Hivelocity dedicated server for a while now and at first was happy with it’s hosting performance, but after using Hivelocity for about 6 months I’m no longer as impressed unfortunately (especially unimpressed with Hivelocity support).
When the dedicated server worked it was fine, but I was finding it down every so often and there’s no remote reboot with an unmanaged Hivelocity server (at least Server4you had remote reboots with their servers) and their support staff on live chat (who have to order reboots manually!) are far from impressive at supporting their customers at times when they really need support!
Unable To Get Web Server Name. Please Try Again Or Contact Support
May 16, 2008When we try to browse domain.com get below error.
==============================================
CWebsite.GetWebServerName error '80040403'
Unable to get web server name. Please try again or contact support.
/interfaces/standard/SiteProperties.asp, line 139
==============================================
Budget Server In The UK With Good Support
May 3, 2008Things have become a little hectic.
I decided to go for a budget dedicated server because the shared hosting I was using was grinding to a halt several times a week.
I haven't used a dedicated server before, and wasn't 100% sure what I needed, so after lot's of going round in circles, I found the 123-reg £49.99 server and unlimited bandwidth, so I ordered it....and waited, and waited. Not so much as an order confirmation, or reply to my emails asking what was going on. Not a great start, so I cancelled the order.
OK, I have a budget of around £60 a month.
I need the server to be able to do mod_rewrites.
Unlimited, or a generous amount of bandwidth per month is important.
Good service if it all goes wrong is essential.
Preferably UK based, but will consider other countries if contacting them isn't a problem.
I need some kind of control panel as well.
i will be running a Vbulletin + VBSEO (hence the mod_rewrites) installation and a joomnla installation with lots of large images if that makes any difference.
How Many Shoutcast Slots Can 1 Server Support
Jun 21, 2008I am getting a 100Mbit unmetered dedicated server,
Is there any formula to calculate how many slots (listeners)
at 128k can this server support?
Since this server is unmetered, I can use how much bandwidth I want, but since its shared,
I was inform that I should expect 15-30Mbit/s transfer speeds and 5TB-9TB monthly data transfer.
Also, if possible I would like to get some help to understand how this all thing with IPs work on the hosting software.
The server comes install with CPanel and I am thinking about using Cast-Control or Centova,
Where I am complete lost is the domain I give to each client account.
Can I make a different IP for each client, or not?
Server Migration...... Seeksadmin Support
Jul 5, 2008I Foolishly entrusted a server migration to seeksadmin recently... however they seem unable to provide the required level of support to complete this task... Up to now the average response time per query is between 12 to 24 hours... amazing as we have paid for one hour response package.
We have a small window of opportunity to complete a seemless migration tonight... but again seeksadmin are nowhere to be seen...
We have coordinated with our datacentre and informed our customers that the move will take place tonight, however seeksadmin are either asleep or just can't be bothered to respond... which leaves us with no other option than to try and locate an alternative support company to assist with this migration...
All accounts are copied... it is just a case of hardening the server and installing third party softwares, ensuring all data is up to date and addressing any issues which may arise...
Can anyone suggest a tech/support company who can help out at short notice? Migration will start at CET 01:00 and needs to be completed during the night before my users come back online in the morning...
Windows Server Support Company
Mar 12, 2008Is there a good windows server support company? There seem to be plenty for linux and Cpanel but not for windows. We are looking to do a per issue or per ticket support plan as we have multiple servers. We would also like someone that knows windows VPS - virtuozzo.
View 0 Replies View RelatedManager And Support Team For Dedicated Server
Apr 8, 2008If you have a dedicated server and you only need management and support team. how much will that cost. some body who can take care of all aspects including security and in time of trouble can answer support tickets.
View 7 Replies View RelatedAsp.net 2.0 + Mssql Server 2005 + Ajaxtoolkit Support
Nov 26, 2008asp.net 2.0 + mssql server 2005 + ajaxtoolkit support
I need windows hosting with asp.net 2.0 + mssql server 2005 + ajaxtoolkit support for a website project that is being developed. It can probably be launched on shared hosting, but I would prefer at least a VPS. With any success this site would eventually need to be hosted on a dedicated server.
I have been offered a 1U Dell server for free with Windows Server 2003, Dual Xenon Processors, 2 GB ram and 2 x 80gb hard drives. It would probably serve the site well for a long time, but I would need to set it up (or get it setup $) for the above requirements and get it colocated somewhere. BTW, I'm not too familiar with Windows hosting.
To launch the site, I don't really want to spend more than $100 per month. And I'd prefer to stay in the $50 per month range if possible.
Open to any and all suggestions, comments, questions at this point? I've searched and see a lot of suggestions for shared hosting, but I'd really like your opinions on colocating the dedicated server.
1paket.com Server. Slow For Anyone? Need Support To Answer My Tix.
Oct 16, 2009Im having problems contacting 1paket.com support. The site is mighty slow and unreachable at times.
I have sent two requests and got no reply. is there phone number for 1paket support?
Hosting/ Dedicated Server Provider With DB Support
Dec 18, 2008I have several sites with Godaddy, but their lack of any real support leaves something to be desired. Does anybody know of a decent provider that has options for database support (mysql) and the like?
View 11 Replies View RelatedServer For Live Chat Support Script
May 27, 2008I plan to run the live support script for my website. Since these kind of script cause alot of traffic on the site, i am looking for a second server to host it. I think a VPS would be good for it. Anyone here has experience about this or has any reommend for a good VPS server?
I am running a PHPlivesupport.com sript for live support
Softlayer Support Vs Theplanet Support
Jul 12, 2008I'm undecided between an upcoming dedicated hosting server and am moving between Softlayer and ThePlanet. My decision partly comes down to support.
I've read many reviews on WHT about both companies, but not necessarily comparing them from people who have experienced both.
So my questions (keep in mind this is my first dedicated. I have used VPS in the past with good support) Which offers MORE support (not better) - I'm curious which company might consider my support questions as "part of the default service package" or "need additional service plan for that" More detailed support - my usual experience with support is support staff assume you already know a high level so it may take going forward and back 5 times via email to get a full answer
Overall support satisfaction - any other comments
Hot To Make My Linux Apache Server Support ASP.NET Scripts
Jul 26, 2007one of my clients wanna run an ASP.NET script on his site but all of my servers runing Linux and Apache not Windows so it can't support ASP by default so i wanna know how to make it support ASP or what's the essential software to run it on my server to enable it support ASP.NET
View 2 Replies View RelatedTransfer Hosting To New Server - Disabling Apache ASP Support
May 5, 2015I'm working on transferring my Hostings to a new server, but ran into some problems.
Transferring the data from one Plesk 12 server to another works quite well using the migration manager, although you have to create the service plans by hand as well as you need to work through the server configuration parameters.
After re-creating the service plans I wanted to link and sync them to the subscriptions, but unfortunately I have no success to do so, because everytime I try to get them in sync, it tells me that Apache ASP support is enabled for the subscription and needs to be disabled. Plesk then tells me, the setting is disabled, but next time you try to sync the subscription... ASP is back enabled.
Problem is that on the old server I had Apache ASP enabled and used it in my hostings.
I tried to solve the problem using the command line tools, but "./subscription -u domain.name -asp false" returns "SUCCESS: Update of domain 'domain.name' completed.", but you can guess, same problem.
As a last resort I disabled Apache ASP support for my hostings on the old server, deleted everything on the new one and I got no warnings before migrating about the missing ASP feature.
But unfortunately this procedure ended up with the same problem as before.
Is there a way to remove the ASP support from the existing subscriptions?
Need Dedicated Server With Hypervm Installation Plus Fast Support &IP Addresses Deployment
Aug 29, 2008I need a dedicated server sometime in the future and I was wondering if I should use Virtuozzo or Hypervm and how much can I get a dual core or quad core with good support? Thank you for your time.
View 1 Replies View RelatedPlesk 12.x / Linux :: Dovecot Secure IMAP Server With Sieve Support
Jun 18, 2014Every time i use Dovecot secure IMAP server with Sieve support.I can not receive emails note. Upgraded from 11.5 to 12
Jun 18 08:03:36 CO6302 postfix/qmgr[1523]: 284FAA0E86: from=<my@gmail.com>, size=1943, nrcpt=1 (queue active)
Jun 18 08:03:36 CO6302 postfix-local[2036]: postfix-local: from=my@gmail.com, to=the@domain.com, dirname=/var/qmail/mailnames
Jun 18 08:03:36 CO6302 postfix/pipe[2035]: 284FAA0E86: to=<the@domain.com>, relay=plesk_virtual, delay=336, delays=335/0.01/0/0.19, dsn=4.3.0, status=deferred (temporary failure. Command output: lda: Error: user the@domain.com: Error reading configuration: Invalid settings: postmaster_address setting not given lda: Fatal: Internal error occurred. Refer to server log for more information. 4.2.1 Message can not be delivered at this time )
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Review Of Services: Mike Bailey / Mikey / Ub3r - Server Support / Administration
Jul 29, 2006I've been a member of WHT for more than five years now, and while I skim WHT daily, I rarely start new threads. My recent experience with Mike Bailey (aka ub3r) deserving of a review, and I hope that others find it informative and useful.
I only know Mike(y) through WHT, and over the years have had an opportunity to read his posts. I've previously contacted him asking for assistance with web design, but he remained humble and pointed me in another direction, with the explanation that my needs could be better met by a more experienced web designer (I'm not sure I agree).
For the past six months I've had a problem interpreting and responding to a support message by one of my VPS providers. I would imagine that the problem and solution were a relatively easy fix, but I needed someone to take the time to help me step-by-step. After contacting Mikey, he followed up with me immediately, and before quoting a price made sure he understood the scope of the problem.
Mike not only emailed me step-by-step instructions on fixing the problem, but he actually took time to explain how it worked. As a teacher I must say that he did a great job explaining the topic in a clear manner, and his willingness to answer follow up questions was very helpful.
The truth is I'm sure he's dealt with far more difficult server issues, but his level of professionalism and willingness to help were evident throughout this entire process. The value of services he provides, and his willingness to not only fix the problem, but also explain the steps, demonstrates his commitment to providing great customer service.