Plesk Automation :: Reseller Hosting Clients Traffic Stats Not Updating
May 16, 2013
I have noticed that resellers traffic stats (looks like email) are not being updated and just show 0.
On the server that is for resellers I see there is a file in /usr/local/psa/var/log containing a file mail_traffic_pendings.dat with sender and recipient domain traffic. I presume this has to be processed to go into the database, but obviously it is not. How to debug this issue so that email stats get updated for clients.
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Jul 11, 2007
root@server [/scripts]# ./runweblogs username
Log checker loaded ok..
==> WARNING: The configured processor count does not match the
==> actual processor count (4)! Running log analysis programs
==> on this system may cause excessive load! You should set "extracpus"
==> to "0" in /var/cpanel/cpanel.config if this is not ok.
==> cPanel Log Daemon version 22.2
==> Shared RRDTOOL support enabled
==> Starting cpbandwd (bandwidth monitoring for IMAP/POP)
cpbandwd is already running.
Processing eldred...
Run Logs domain: domain.com BW Limit: 262144000000 Domains: [save.domain.com save.info store.domain.com]
Stats are not updating for this account. I ran this twice, keeps getting stuck at this line forever..
Run Logs domain: domain.com BW Limit: 262144000000 Domains: [save.domain.com save.info store.domain.com]
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Oct 15, 2007
I have the following setup in cron for my MRTG stats:
0,10,20,30,40,50 * * * * env LANG=C ../../mrtg-2/bin/mrtg ../...stats/bandwidth.cfg
0,11,21,31,41,51 * * * * env LANG=C ../../mrtg-2/bin/mrtg ../...stats/cpu.cfg
0,12,22,32,42,52 * * * * env LANG=C ../../mrtg-2/bin/mrtg ../...stats/cpu-temp.cfg
0,13,23,33,43,53 * * * * env LANG=C ../../mrtg-2/bin/mrtg ../...stats/ping.cfg
0,15,25,35,45,55 * * * * env LANG=C ../../mrtg-2/bin/mrtg ../...stats/memory.cfg
0,16,26,36,46,56 * * * * env LANG=C ../../mrtg-2/bin/mrtg ../...stats/newconns.cfg
0,17,27,37,47,57 * * * * env LANG=C ../../mrtg-2/bin/mrtg ../...stats/estabcons.cfg
0,18,28,38,48,58 * * * * env LANG=C ../../mrtg-2/bin/mrtg ../...stats/ping2.cfg
But I'm not sure how much power it actually takes to generate theses MRTG stats... The server is a Celeron D 2.8Ghz, 512Mb ATA soft raid system. Do you think that I should update the stats less frequently to decrease the server usage?
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Oct 15, 2007
I have the following setup in cron for my MRTG stats:
0,10,20,30,40,50 * * * * env LANG=C ../../mrtg-2/bin/mrtg ../...stats/bandwidth.cfg
0,11,21,31,41,51 * * * * env LANG=C ../../mrtg-2/bin/mrtg ../...stats/cpu.cfg
0,12,22,32,42,52 * * * * env LANG=C ../../mrtg-2/bin/mrtg ../...stats/cpu-temp.cfg
0,13,23,33,43,53 * * * * env LANG=C ../../mrtg-2/bin/mrtg ../...stats/ping.cfg
0,15,25,35,45,55 * * * * env LANG=C ../../mrtg-2/bin/mrtg ../...stats/memory.cfg
0,16,26,36,46,56 * * * * env LANG=C ../../mrtg-2/bin/mrtg ../...stats/newconns.cfg
0,17,27,37,47,57 * * * * env LANG=C ../../mrtg-2/bin/mrtg ../...stats/estabcons.cfg
0,18,28,38,48,58 * * * * env LANG=C ../../mrtg-2/bin/mrtg ../...stats/ping2.cfg
But I'm not sure how much power it actually takes to generate theses MRTG stats... The server is a Celeron D 2.8Ghz, 512Mb ATA soft raid system. Do you think that I should update the stats less frequently to decrease the server usage?
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Jun 24, 2008
I can't seem to solve, perhaps you could give me some pointers or tips on how to fix this.
All the cPanel stats programs (Awstats etc..) haven't been updated since the 17th June but when I login to WHM it says the stats have been updated (within the past 24 hours).
On the 17th June I moved my hosting operations from the USA to the UK onto a new webserver.
How can I make sure these statistic programs are updated and shown from cPanel, even though I can tell it to update via SSH (completes) and claims in WHM with no problems (updated with in 24 hours), the new stats still fail to appear.
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Oct 30, 2012
We are migrating Plesk servers to PPA. Is it possible to upgrade a customer to reseller? Is it possible to move a subscription to another customer or reseller?
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May 22, 2014
I have 2 Nodes. Both of them are configured like this:
Node1: Roles: MySQL, Apache,. Postfix; Attributes: Apache, Postfix, Webhost; restricted=>Reseller1
Node2: Roles: MySQL, Apache,. Postfix; Attributes: Apache, Postfix, Webhost; restricted=>Reseller2
I log in as Reseller1 (clean login; not by switching from PPA Admin to Reseller1), create a Webspace and a Database. At that point I am able to see and create Databases on every Node, even on Reseller1 (Node1), which is set to restricted. I guess this behaviour is not intended, isn't it?
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Oct 21, 2008
How to do so for our reseller/vps clients?
And how do I install WHMCS for example for a reseller client?
How do we allocate our reseller clients their IPs?
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Nov 5, 2008
Can someone tell me if I buy a webhosting reseller account, can I charge clients payment using PayPal? I don't really understand how this work. I recall when I purchase an affiliate website in eBay and the seller (also hoster) charged me through PayPal monthly fees, but he created an SQL cpanel for me. Actually, I stopped paying him and my site is still up and running. How is this like this?
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Mar 12, 2014
How I can change the "Resource type for web hosting" for an existing subscription?
I've been created a subscription with no web hosting, but now I need to activate web hosting on that subscription.
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Nov 14, 2008
I have multiple Cpanel accs and wish to apply for all clients an Error 404/500 page redirect to a custom page.
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Nov 14, 2008
Error 404/500 not found traffic - how to redirect from reseller level
I have multiple Cpanel accs and wish to apply for all clients an Error 404/500 page redirect to a custom page.
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Oct 16, 2014
This questing in regards to a web hosting setup using Windows Server 2012 and the latest version of Plesk for Windows (web host edition). The server will be used for hosting whitelabelled reseller accounts.
I understand that the Plesk supports 3rd party DNS providers such as GoDaddy Premium DNS or Amazon Route 53. If I go with either one of those providers for my DNS solution using Plesk, do you know if my reseller customers will be able to use their "Private Name Server" (example. ns1.theirdomain.com, ns2.theirdomain.com)?
I know the Windows OS comes with a DNS built-in, etc. I prefer "not" to host my own DNS server(s) for security, additional cost and other administrative reasons. So, I want to know if any of you out there use external DNS within Plesk successfully for the above setup?
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Jul 5, 2013
I am trying to install Automation, and I keep getting an error after the "Getting SELinux" step, here is a log of the process so far:
Code:
[INFO]: Checking current user privileges...
[INFO]: Checking critical environment requirements...
[INFO]: Determining OS parameters...
[INFO]: Detected OS: CentOS-5-x86_64
[INFO]: Getting SELinux state...
[ERROR]: Unexpected error: ''
[Code] ....
I have tried running the installation on a different server and the same issue came up...
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Apr 4, 2015
I am installing plesk automation on centos 6.5 using this command on a fresh system
./ppa_installer --password some_password --admin_email some_email
and get the following error.
[LOGTEE]: Error Downloading Packages:
[LOGTEE]:
[LOGTEE]: libuuid-2.17.2-12.18.el6.i686: failure: Packages/libuuid-2.17.2-12.18.el6.i686.rpm from base: [Errno 256] No more mirrors to try.
Looks like some lib is not found in the mirrors.
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Jan 29, 2015
On a clean install of CentOS 6.6 (Final) I did the following:
1. updated the /etc/hosts file to point my ip to the hostname
2. Open the ports in the iptables file.
3. ran the ppa_installer per the instructions on [URL] ....
The ppa_installer log says installed Successfully. However the following occurs:
1. Cannot browse to the url:8443, or any of the other variations (8080, 8880, https/http)
2. Yum installer is now broken (I replicated this twice). Yum will not run at all with the following error:
There was a problem importing one of the Python modules required to run yum. The error leading to this problem was: /usr/lib64/libcurl.so.4: file too short
Please install a package which provides this module, or verify that the module is installed correctly.It's possible that the above module doesn't match the
current version of Python, which is:
2.6.6 (r266:84292, Jan 22 2014, 09:42:36)
[GCC 4.4.7 20120313 (Red Hat 4.4.7-4)]
I am now going to try Cent OS 6.4.. will report back.
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May 23, 2008
I look after a number of sites and monitor their stats. We use both webalizer and AWSTATS so we can have a comparison. Up until recently the stats for both of them where relatively the same, webalizer usually showing higher numbers as it doesn't filter bots but the progression of increase and decrease in stats was proportional. However, over the last few months a curious trend is appearing, the stats in AWSTATS are decreasing every month whereas the stats in Webalizer are increasing, the gap between them now is huge.
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Sep 30, 2008
I'm going to be hosting my clients websites and I was wondering how to calculate how much bandwidth / space I should make available to clients and also how much to charge for hosting / maintenance.
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Apr 15, 2009
I am a front end designer/developer with no server-side expertise. I am probably going to have to provide hosting to my freelance clients very soon. These would be small WP sites with low traffic, but there could be as many as 50 domains being hosted at a time just to begin with.
I need the host provider to do all the tech work and provide support to me, if not to the clients (who will inevitable contact me to deal with problems, which is OK). I am not able to manage/troubleshoot my own server.
I am considering Mosso/Rackspace, but recently I've heard some very negative comments on forums (such as this one) that are concerning me.
Does anyone have a recommendation given my needs and experience level with servers/hosting? I am not looking for a "cheap deal" - I need reliable service and peace of mind.
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Mar 25, 2007
I'm in the process of forming a web development business and am currently interested in learning the various methods of offering 3rd party services and accounts. How to offer hosting is my current dilemma; I can of course refer the client to a host and receive a referral kick-back, but the idea of reselling hosting accounts is also appealing, though I have no knowledge currently as to how this works, and I'm basically just curious how other's manage this aspect of the business. I do not mind offering customer service on hosting accounts, so this is not an issue
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Mar 11, 2007
I do have a managed VPS at SolarVPS, it's set up with CentOS 4.2 p6, Plesk 8.1 and AwStats 6.6 and Webalizer.
Webalizer and AwStats are working, but there's a problem with accessing the monthly archives. When looking at AwStats or Webalizer I can only access the current month, NO previous months, NO archives, which makes statistics pretty useless.
I've already asked support at SolarVPS, but they said it's 3rd party software and they don't support it
I guess I'm not the only one having problems to access the web stats. Does anybody know how to fix this problem?
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Sep 11, 2008
Is it possible to move your hosting website, and its clients, without any downtime?
Please consider the following scenarios:
1. Moving between Reseller Plan, VPS, or Dedicated Server
(same and/or different provider)
2. Moving to a new provider
(same package)
Also,
If you have been able to move between packages/servers flawlessly with the same provider.
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Mar 18, 2015
I renewed an SSL cert for one of my servers. After several hours, then days I noticed that the date had not updated to show the new expiration date.
When I do an ssl check through [URL] it shows the following when scanning https://webhost1.teksavvy.com:8443:
Valid from: 2014-Apr-11 00:00:00 GMT
Valid to: 2015-Apr-11 23:59:59 GMT
When scanning https://webhost1.teksavvy.com it shows:
[Code]....
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May 14, 2015
We have change IP from NS server in Plesk.Why can we force refresh named.conf (for all domains) ? Informations stay with old IP.We can force one domain when we change an information in the DNS and we validate. But Hown can we change all domains?
Example:
Old
> NS server1.com (x.x.x.1)
New
> NS server1.com (x.x.x.2)
[code]....
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May 18, 2015
I have attempted to update our plesk panel 10.4.4 to 12.0.18. I left it running overnight and in the morning it is still saying "Waiting . . ." with the progress as follows - has it finished, will it ever finish . . . should I switch off and start again?
Installation started in background
Determining the packages that need to be installed.
File downloading PANEL-WIN_12.0.18/dist-msi-Microsoft-2003-i386/panel.msi:
[Code].....
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Apr 30, 2015
My server admin already upgraded my OpenSSL to version 1.0.1m 19 Mar 2015 and he also upgraded Nginx to 1.6. I'm also running CentOS v5.11 and Plesk v11.5.
However, he tells me that he still can't get TLS 1.2 to work because he noticed that my server uses a different version of Nginx (sw-nginx), which he believes is part of Plesk. How we can get TLS 1.2 working on the Plesk copy of Nginx (sw-nginx)?
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Feb 10, 2015
I am running
OS Ubuntu 14.04.1 LTS
Plesk version 12.0.18 Update #34, last updated at Feb 10, 2015 01:52 AM
I have created a few websites using plesk and i have the dns acting as the primary . This server acts as a primary nameserver for the DNS zone mywebsite.co.uk
When i add a txt record the dns is updated but it never resolves so my DKIM and SPF records are never found. I have checked my syntax for the records and all are fine. My domains are hosted by stratoservers. Is it there fault or mine. Should i change providers so i have more access to the domains dns or should plesk be doing that for me...
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May 2, 2009
I know SCSI drives are better than SATA, but I wonder if the community will prefer SATA or SCSI especially when you will be paying more for less.
Heres an example.
You can get:
2GB SATA for $5 & 500MB SCSI for $5, which will you choose?
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Oct 18, 2008
I currently own a reasonably sized VPS paying around 40/$80 a month for it. I am extremely happy with the service but I have recently move from freelance to being hired by a company.
I wish to scale down my costs so looking at other options.
I hear a lot (mostly good) of things about MT and was wondering what peoples experiences are - particular with ease of use, support and uptime.
I would also like to know about how the normal shared hosting option works for people hosting some clients website and email. I currently have around 10 clients hosting with me and 100 emails. Is it easy for clients to use and i assume pop and imap are supported.
I currently run my VPS on cpanel. would it be easy to transfer everything or is it very much of a manual job?
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Nov 26, 2013
I already posted this as a bug report and now wanted to inform other users.
Starting with Plesk 11.5, the file "/opt/psa/var/modules/firewall/firewall-emergency.sh" contains the following line:
Code:
rm -f /opt/psa/var/modules/firewall/active.flag
That line stems from updating
Code:
Preparing to replace psa-firewall 11.0.9-debian6.0.build110120608.16 (using .../psa-firewall_11.5.30-debian6.0.build115130819.13_amd64.deb) ...
Unpacking replacement psa-firewall ...
Now, when you stop the firewall, you cannot start it again, cause deleting the active.flag disables the firewall:
Code:
# ll /opt/psa/var/modules/firewall/active.flag
-rw-r--r-- 1 root root 0 2013-11-26 09:22 /opt/psa/var/modules/firewall/active.flag
# /etc/init.d/psa-firewall stop
psa-firewall: firewall successfully disabled
# ll /opt/psa/var/modules/firewall/active.flag
ls: cannot access /opt/psa/var/modules/firewall/active.flag: No such file or directory
# /etc/init.d/psa-firewall start
psa-firewall: service is disabled
You then have to manually "touch" the active.flag to be able to start the firewall again. A workaround is to remove the line:
Code:
sed -i 's:rm -f /opt/psa/var/modules/firewall/active.flag::' /opt/psa/var/modules/firewall/firewall-emergency.sh'
I really hope that Parallels fixes this asap, as normally you won't notice that the firewall is not active when every works fine (nothing is blocked) and Plesk still shows all the rules.
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Jun 17, 2014
My license is updated every month, however it is not automatic, i have to go to Tools & settings > license management and click on "Retrieve Keys" every month.
Iguess there should a cron job that should do this for me every month in Centos.
What this cron job should be ?
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