Plesk 12.x / Linux :: SSL Not Updating Properly

Mar 18, 2015

I renewed an SSL cert for one of my servers. After several hours, then days I noticed that the date had not updated to show the new expiration date.

When I do an ssl check through [URL] it shows the following when scanning https://webhost1.teksavvy.com:8443:

Valid from: 2014-Apr-11 00:00:00 GMT
Valid to: 2015-Apr-11 23:59:59 GMT
When scanning https://webhost1.teksavvy.com it shows:

[Code]....

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Plesk 12.x / Linux :: Multiple Version Of PHP Are Not Working Properly

Dec 28, 2014

I am looking for a replacement to my existing ISPConfig 3.x installation and have heard a lot of good things about Plesk, so I decided to put up a test server with a trial version of Plesk 12.The server is running Centos 6.5 64-bit minimal install with all system updates applied before installing Plesk. After installing Plesk I used the commands from the attached text-file.After compiling PHP 5.5.20 with no errors displayed on screen I created a new subscription plan as a copy of the #default domain" plan and changed the name to "PHP 5.5 website" and in the Hosting Parameters I changed PHP to run still run as a FastCGI application but use my compiled PHP 5.5.20 instead of the OS vendors PHP 5.3.3.The configure options used are the same as I did use for my ISPConfig 3.x servers.I also tried the configure options shown here: [URL]... But the command ends with a "configure: WARNING: unrecopgnized options: --enable-fastcgi"

If I compile with the attached script I get a HTTP 500 error when visiting the selected website (which is a clean installation of Drupal 7.34) and in the error_log for my test site I get this:
"
[Sun Dec 28 18:51:48 2014] [warn] [client x.x.x.x] (104)Connection reset by peer: mod_fcgid: error reading data from FastCGI server
[Sun Dec 28 18:51:48 2014] [error] [client x.x.x.x] Premature end of script headers: index.php
"
x.x.x.x is the internal IP of my router/firewall.I have also looked in the Plesk Administrator GuideIs there a known issue with Plesk 12 and CentOS 6.5 64-bit when wanting to use multiple versions of PHP, since both the version compiled using the KB article above and my own attached script worked fine on my ISPConfig 3.x servers.

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Plesk 12.x / Linux :: Site Not Displaying Properly On DocumentRoot

Dec 10, 2014

PRODUCT, VERSION, MICROUPDATE, OPERATING SYSTEM, ARCHITECTURE
plesk parrells ,12.0.18 ,Update #26 ,centos 7 , 64 bit
PROBLEM DESCRIPTION
file in documenRoot folder eg httpdocs wont display properly
STEPS TO REPRODUCE
create a new sLTubscriptions , then ftp files into document root folder using filezilla

[Code] ....

The weird thing is when I put the files into a subdirectory (eg www.example.com/home /) the site itself shows correctly. But when I put the files back into the document root folder(eg httpdocs) it doesn't show correctly. Also no css or javascript error messages show up in the chrome debug window?

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Plesk 12.x / Linux :: Wordpress Installation Not Operating Properly

Dec 22, 2014

In the Wordpress Toolkit several WP installs appear with exclamation mark and title: "A Wordpress installation was previously detected at this path, but it is not operating properly".

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Plesk 11.x / Linux :: Mail Not Being Sent Properly - Remaining In Queue

Jan 11, 2015

I am relatively new in Plesk and have problems with mail not being sent properly. On the server, there is installed a WordPress installation. Mail from this WordPress installation never reaches for example suscribers. Almost all mail remains in the Queue and will be deleted after 7 days. Could it be because I do not have an SSL Certificate? I use:

Plesk 11.5
CentOS 6.6
postfix
Log file + configuration

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Plesk 12.x / Linux :: Updating IP NS Server

May 14, 2015

We have change IP from NS server in Plesk.Why can we force refresh named.conf (for all domains) ? Informations stay with old IP.We can force one domain when we change an information in the DNS and we validate. But Hown can we change all domains?

Example:
Old
> NS server1.com (x.x.x.1)
New
> NS server1.com (x.x.x.2)

[code]....

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Plesk 11.x / Linux :: Updating Nginx To Use TLS 1.2?

Apr 30, 2015

My server admin already upgraded my OpenSSL to version 1.0.1m 19 Mar 2015 and he also upgraded Nginx to 1.6. I'm also running CentOS v5.11 and Plesk v11.5.

However, he tells me that he still can't get TLS 1.2 to work because he noticed that my server uses a different version of Nginx (sw-nginx), which he believes is part of Plesk. How we can get TLS 1.2 working on the Plesk copy of Nginx (sw-nginx)?

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Plesk 12.x / Linux :: DNS TXT Entries Not Updating

Feb 10, 2015

I am running
OS Ubuntu 14.04.1 LTS
Plesk version 12.0.18 Update #34, last updated at Feb 10, 2015 01:52 AM

I have created a few websites using plesk and i have the dns acting as the primary . This server acts as a primary nameserver for the DNS zone mywebsite.co.uk

When i add a txt record the dns is updated but it never resolves so my DKIM and SPF records are never found. I have checked my syntax for the records and all are fine. My domains are hosted by stratoservers. Is it there fault or mine. Should i change providers so i have more access to the domains dns or should plesk be doing that for me...

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Plesk 12.x / Linux :: Set Master NS (SOA) Record Properly (BIND Does Not Notify NS In SOA)

Oct 24, 2014

How to get plesk (12) to set the SOA record properly on existing domains?

Let me explain the issue first. We use PowerDNS supermaster mode as slave servers. The way this works is we configure PowerDNS so that it sees the plesk server as a so called supermaster.

When a so called supermaster notifies the slave servers on a zone update, if it doesn't exist it just adds the zone and pulls it in. This works very nice and without any scripting required (there's only the issue of removing them, I just have a script that deletes all domains that haven't been able to update in 2 weeks every day from the database).

The only issue here is that BIND does *NOT* ever notify the nameserver listed in the SOA. The nameserver listed in the SOA should be the master (and hence - thus plesk itself) and it being a master it should be where the changes occur and notifying it isn't necessary thus, which is why BIND doesn't do that.

Unfortunately plesk doesn't seem to grasp this concept. It will happily put any nameserver in the SOA record. Have adjusted the template and it seems to work ok for new domains now (not sure how reliably though), but it's a major pain for the existing ones. It's very hard to update them properly.

Reapplying template -> no change to master NS/SOA
Switching mode to slave and back to master -> no change to master NS/SOA
Resetting to default -> no change to master NS/SOA

The only way I've found so far is to delete the records manually, add them again and hope it doesn't change the order (yes it does this a lot, you'll have the correct order listed, click apply and the order just changes. Some times it adds them to the bottom of the list, some times to the top - not confusing at all).

Plesk really should be taught that if it's master, it should be the one in the SOA. Whilst my issue is larger due to the supermaster and slaves not creating the zone (and hence my slave not functioning), it is an issue in any setup because a slave listed as SOA will not be notified and doesn't pick up on the changes right away. Depending on the refresh times it might take quite some time for the slave to pick up the change then, which isn't desirable either as it will leave you with a slave that still returns incorrect records.

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Plesk 11.x / Linux :: Firewall Might Disable Itself After Updating To 11.5

Nov 26, 2013

I already posted this as a bug report and now wanted to inform other users.

Starting with Plesk 11.5, the file "/opt/psa/var/modules/firewall/firewall-emergency.sh" contains the following line:

Code:
rm -f /opt/psa/var/modules/firewall/active.flag
That line stems from updating

Code:
Preparing to replace psa-firewall 11.0.9-debian6.0.build110120608.16 (using .../psa-firewall_11.5.30-debian6.0.build115130819.13_amd64.deb) ...
Unpacking replacement psa-firewall ...

Now, when you stop the firewall, you cannot start it again, cause deleting the active.flag disables the firewall:

Code:

# ll /opt/psa/var/modules/firewall/active.flag
-rw-r--r-- 1 root root 0 2013-11-26 09:22 /opt/psa/var/modules/firewall/active.flag

# /etc/init.d/psa-firewall stop
psa-firewall: firewall successfully disabled

# ll /opt/psa/var/modules/firewall/active.flag
ls: cannot access /opt/psa/var/modules/firewall/active.flag: No such file or directory

# /etc/init.d/psa-firewall start
psa-firewall: service is disabled

You then have to manually "touch" the active.flag to be able to start the firewall again. A workaround is to remove the line:

Code:
sed -i 's:rm -f /opt/psa/var/modules/firewall/active.flag::' /opt/psa/var/modules/firewall/firewall-emergency.sh'

I really hope that Parallels fixes this asap, as normally you won't notice that the firewall is not active when every works fine (nothing is blocked) and Plesk still shows all the rules.

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Plesk 11.x / Linux :: License Key Not Automatically Updating

Jun 17, 2014

My license is updated every month, however it is not automatic, i have to go to Tools & settings > license management and click on "Retrieve Keys" every month.

Iguess there should a cron job that should do this for me every month in Centos.

What this cron job should be ?

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Plesk 11.x / Linux :: Updating Total Diskspace

Mar 25, 2014

When I first installed Plesk on my VPS I had a diskspace of 100GB.

After that I upgraded my VOS I had a diskspace with 150GB of storage.

When I read my statistics, plesk only recognizes 100GB in stead of 150.

How could I update these statistics?

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Plesk 12.x / Linux :: DNS Records Not Clear - Email Didn't Work Properly

Jun 17, 2015

I'm just moved from VPS OVH to KIMSUFI DEDI and got question about DNS records because isn't clear at all for me...

Domain: xxx
New DNS should be:
ns.kimsufi.com
ns3006711.ip-151-80-42.eu

My DNS records looks like that: E-mail didn't work properly as well...

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Plesk 12.x / Linux :: Updating Out Of Date Components Included In VPS

Dec 5, 2014

How to update out of date components included in VPS? For instance...

rkhunter is at v1.3.4 whereas the current version is 1.4.2. Why both about updating? Well, in part to reduce the number of false-positive warnings and in part to gain more current protection.

A yum update isn't possible as 1.4.x has moved on quite significantly from 1.3.x and while downloading and installing rkhunter isn't terrible difficult, trying to get it to update the 1.3.4 version included with VPS seems somewhat more difficult...

SpamAssassin is at v3.3.1-3 whereas 3.4.0 is the current release version and 3.3.2 is no longer supported, meaning 3.3.1 is definately way out of support. Why bother? Better spam detection and blocking

When VPS will update to something nearer current versions of both of these components?

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Plesk 12.x / Linux :: Transfers And Migration Agent Hangs While Updating

Aug 21, 2014

I'd like to upgrade my server from Ubuntu 12.04 to Ubuntu 14.04. The idea is to migrate my actual server (S1) to another one (S2). Then, format and install ubuntu 14.04 with Plesk on S1, and finally migrate the data from S2 to S1. Is it a good solution? Is it possible to do this using only one server? I don't know if I can do it making a backup, install Ubuntu 14.04 and then, restore the data into the server.

However, I have a problem with the migration agent. When I go the migration page, the migration agent tries to update itself and it keep at 0% forever (I attach an screenshot).

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Plesk 11.x / Linux :: Updating DNS Template - Changing SPF TXT Record To Reflect New IP Addresses

Jul 9, 2014

The IP addresses assigned to our servers have changed so it's time to update the default SPF information contained in the DNS records for ALL of the domains hosted on our servers:

OLD

Code:
v=spf1 +ip4:173.236.23.185 +ip4:173.236.23.188/30 +a +mx -all

NEW

Code:
v=spf1 +ip4:69.160.255.188/30 +ip4:69.160.255.192 +a +mx -all

However, when we update the resource record in the DNS template and then "Apply the changes to all zones...",

Panel will apply changes from the template to all DNS zones including the customized ones. Note that user-modified records always remain intact. For example, if the template contains a new record that was already added by a customer, Panel will keep the customer's record.Click to expand...

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Plesk 12.x / Linux :: Updating Database Name Of WordPress Installation Through Phpmyadmin Panel

Jan 21, 2015

I found out a easy way to update the Database name of a WP installation through phpmyadmin panel, However I can't seem to update or refresh the Parallels WP Settings with correct information. Is this a bug?

This is how to reproduce:

From phpMyAdmin select the database you want to select, in the tabs there's one called Operations, Go to the rename section.

Update the user privileges to the new Database name and remove the old privileges (save)
Then manually update the wp-config file which contains the 'Database name' (save)
Then goto Parallels Plesk > Websites & Domains> WordPress Installations > Change Settings

Here you should notice the Change Settings for the WordPress Installation still contains the old Database name.

Is there any way of updating this?

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Plesk 12.x / Windows :: Only New Net Domain Will Not Add Properly

Jun 27, 2015

I get this error message when I try to add a new domain from within Plesk 12 for Windows..Error: ProtDir_IIS::update() failed: Add Protected Directory failed: columns siteId, path are not unique (Error code 1)

I have added .co.uk - .com and others no issues at all.

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Plesk 11.x / Windows :: Page Isn't Redirecting Properly?

Apr 14, 2014

A few months ago we had upgraded our server from Win 2k3 with Plesk 8.6 to Win 2k8 with Plesk 11.5.30 migrating all the domains. After migrating, all the domains are working fine, but when trying to access the control panel using a specific user we get always the error "the page isn't redirecting properly" in different browsers, login in with Admin user it works perfect, or even with a different domain user.

Tried already to change the subscription to a different owner and get it back, it didn't work neither on the different owner or the original one.

Tried also:
"%plesk_bin%"websrvmng.exe --configure-anonymous-access
"%plesk_bin%"websrvmng.exe --remove-sites-cache
"%plesk_bin%"websrvmng.exe --configure-plesk-website

When I get this error, the address bar always changes to https://server-ip.com:8443/smb/

I may guess that when migrating this domain, user roles where not upgraded correctly

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Plesk 11.x / Windows :: Can't Install Joomla Properly

Apr 21, 2014

I registered my domain yesterday and the company where I registered (Webstekker) forwarded me to this website where they obviously have there websites. I wanted to start immediately with my website. I can install Wordpress properly, so will it show easy fast made html text files.

Joomla is the one I want and need to use. I tried to install it via the application tab in either httpdocs and httpdocs/joomla. I tried custom install via the application tab, but didn't work.

Then I tried to copy the files myself via FTP to the server and tried to install it again. Made MySQL databases, but I get stucked on the last installation page where it did ask me if I wanted to install some examples. Whatever I choose it won't go further. Nvm, when I go back to the domain itself, it says I have to delete the installation map (as it should ask when install is actually finished). When I delete the installation map, my domain has no content, nothing. I can however, login via the domain/administrator

So there is something installed, the back end is working, but a website also needs some frontpage right?

The domain we are talking about is[URL]

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Plesk 12.x / Windows :: Creating New Working Subscription - DNS Does Not Work Properly

Dec 1, 2014

We can no longer create a working subscription

Microsoft Windows Server 2012 R2
12.0.18 Update #26

After the creation of a subscription, DNS does not work properly.

The last successful subcription was created Sept 26, 2014.

I thought something ontoward had happened at first so attempted to delete the subscription and re-create.

On attempting to delete the subscription the following error is given

Error: Some of the selected subscriptions were not removed.
Unable to remove domain: Error during domain.com removeZone: dnsmng failed: Unknown error 0x80131509 (COM Interop Error 80131509, Description: System.InvalidOperationException: Operation is not valid due to the current state of the object. at System.Management.ManagementObject.Delete(DeleteOptions options) at System.Management.ManagementObject.Delete() at WMIMsDNS.Provider.DeleteRecordsByType(String zone, String type) at WMIMsDNS.Provider.DeleteZone(String zone, UInt32& serial)) at removeZone ZoneName = 'domain.com'Click to expand...

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Plesk 12.x / Windows :: Updating To 12.0.18 Frozen?

May 18, 2015

I have attempted to update our plesk panel 10.4.4 to 12.0.18. I left it running overnight and in the morning it is still saying "Waiting . . ." with the progress as follows - has it finished, will it ever finish . . . should I switch off and start again?

Installation started in background
Determining the packages that need to be installed.
File downloading PANEL-WIN_12.0.18/dist-msi-Microsoft-2003-i386/panel.msi:

[Code].....

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Plesk 11.x / Windows :: MSSQL Quota Not Updating - Statistics Showing 0

Apr 3, 2014

I am using Plesk 11.5.30 Update #39. The statistics in not updating the mssql database size. It is always showing 0. I am attaching the screen shot. This account has 2 mssql 2008 database and uses 70MB. In plesk it is showing as 0 MB.

We are not able to block the account for mssql over usages.

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Plesk Automation :: Reseller Hosting Clients Traffic Stats Not Updating

May 16, 2013

I have noticed that resellers traffic stats (looks like email) are not being updated and just show 0.

On the server that is for resellers I see there is a file in /usr/local/psa/var/log containing a file mail_traffic_pendings.dat with sender and recipient domain traffic. I presume this has to be processed to go into the database, but obviously it is not. How to debug this issue so that email stats get updated for clients.

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IP Not Being Blocked Properly

Jun 28, 2009

I need to block a specific IP:
93.6.224.242

It adds fine when I do:
iptables -A INPUT -s 93.6.224.242 -j DROP

However, the IP is still accessing files and pages on the site according to Apache:

When I ban other IP's they are blocked from accessing anything on the server (e.g. it wouldn't even reach Apache level because of firewall), but this IP just isn't banning properly.

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SSL Certificates Not Working Properly

Mar 21, 2006

I am using SSL on my site but am having trouble in getting it to work correctly. I want to make it mandatory that the sections in <webaddress>/members and <webaddress>/admin are protected by SSL. I currently have the following in the httpd.conf file:

SSLEngine on
SSLCertificateFile /usr/local/home/pm42/finalcert.pem
SSLCertificateKeyFile /usr/local/home/pm42/privkey.pem
SSLCertificateChainFile /usr/local/home/pm42/finalcert.pem

but I dont know what to do next.

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CentOS - Can't Get VNC To Display Properly

Feb 2, 2009

I installed VNC on my VPS using a guide I found here. I installed KDE. It all works but when I view the VPS through VNC on my windows PC the text on the screen appears to be squares as if its a non supported language.

[url]

I've uploaded a screenshot to better help you understand what I mean.

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SMTP Not Working Properly On IIS

Jan 15, 2008

I set up my own SMTP server on IIS.

Most of the time it sends and recieves the email OK.

From time to time, the mails bounce. For example if I send to someone at Hanmail (major korean provider) then it always bounces. Similarly, sometimes people say they sent an email to the server and it bounced back to them.

I guess something is not set up right, maybe MX record or some other mysterious thing. How can I troubleshoot/solve this?

I MUST fix this so I will be back to check on this thread often,

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How Do I Check If I Have Reverse DNS PTR Set Up Properly

Nov 7, 2008

As title suggests I'm looking to make sure my hosting is set up to respond with valid PTR information so my server generated emails aren't flagged as spam.

I have full SSH access to the machine at root level.

Running a CentOS machine but there are also other virtual hosts using a shared ip.

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Cron Job Not Working Properly

Jun 9, 2007

I have a slight problem with a cron job I have setup.

I wanted to save a copy of iptables every hour to a folder, so I created a script... here it is:

Code:
varDate=`date +%y%m%d`
varTime=`date +%H%M`

filename="IPtablesBackup-$varDate-$varTime"
iptables-save -c > /etc/IPtablesBackup/$filename
and called is Backup-Script.sh

Now if I just execute the script will in root ./Backup-Script.sh I get a new file with the correct filename and iptables info is saved ! Great ! So then I thought, how can I setup this automatically every hour.

Which leads me on to my problem. I inputted "crontab -e" added this line

Code:
59 * * * * /etc/IPtablesBackup/Backup-Script.sh
The problem is the script is run, I know because it creates a new file with the correct time and date, however the file is empty?

I have set Backup-Script.sh to 777 and owner and group are both root?

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