Plesk 12.x / Windows :: External DNS For Reseller Web Hosting

Oct 16, 2014

This questing in regards to a web hosting setup using Windows Server 2012 and the latest version of Plesk for Windows (web host edition). The server will be used for hosting whitelabelled reseller accounts.

I understand that the Plesk supports 3rd party DNS providers such as GoDaddy Premium DNS or Amazon Route 53. If I go with either one of those providers for my DNS solution using Plesk, do you know if my reseller customers will be able to use their "Private Name Server" (example. ns1.theirdomain.com, ns2.theirdomain.com)?

I know the Windows OS comes with a DNS built-in, etc. I prefer "not" to host my own DNS server(s) for security, additional cost and other administrative reasons. So, I want to know if any of you out there use external DNS within Plesk successfully for the above setup?

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Plesk 11.x / Windows :: Integrating External Tomcat 7?

May 2, 2014

Is there anyway to integrate an external version (not installed through plesk) of Tomcat, so that requests to port 80 are redirected to port 8080 (i.e. if I hit www.example.com I would like to see the same content as www.example.com:8080)?

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Plesk 12.x / Windows :: Sub Menu With External Link?

Jan 8, 2015

I want to add a submenu under navigation with link to a page on external website, how can I do that?

It allows submenu to the pages on my website only.

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Jan 28, 2015

The Setup:Plesk Server hosting domains

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Plesk 11.x / Windows :: External Services - Error Validating License

Mar 6, 2014

When I attempt to go to Tools & Settings > External Services > View Services I am redirected to [URL] .... where the page attempts to load for around 2-3 minutes at which point I receive the error :

"Error: Error validating license."

I have checked the logs and event viewer but see no warnings or errors related to the issue. As far as I can tell it is a problem on Plesks side as it seems that the handoff from my panel is already done.

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Plesk 11.x / Windows :: Presence Builder And External Mail Server

Mar 31, 2014

I have Plesk Panel installed in server 1 and mailenable in server2. I disabled mail service in server 1 and configured external mail (by the way, I cannot start it back) - Tools & Settings -> Mail -> External SMTP Server to my server 2.

Every contact form created with Presence Builder never worked, and I do not know why. Is there any work around? When Plesk is going to handle e-mail forms with a PHP file?

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Oct 21, 2013

I'm looking for information about having EXTERNAL ms-sql 2008/2012 servers with MS-SQL Web Edition license connected to one or more Plesk servers.

We don't want to use the Express version coming with Plesk but use MS-SQL 2008 & 2012 (both accessible by clients if possible), on individual dedicated machines for SQL only.Of course we'd like to have all current functionality coming with Plesk Power Panel inc. backup/restore options from within Plesk.

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Jun 13, 2008

I currently have 13 domains running on Plesk for Windows dedicated server. They are using 1800MB of space and under 2GB of month of traffic. It seems an overkill now to run a dedicated server costing about $120/month just for these 13 domains.

I am therefore looking to migrate them to a quality Windows reseller.

Requirements:

- Must be running Plesk
- Support ASP, ASP.NET
- Provide MySQL database support
- Provide MS Access database support
- Have excellent uptime
- Provide 24 support including telephone support.

I am willing to pay up to $40 per month. If you have any recommendations,

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Plesk 12.x / Windows :: Enable External SMTP Server Settings - Unable To Encode IDN Email Address

Jan 7, 2015

We are trying to use a configure settings for an external SMTP server within Plesk (Windows 2008 R2 Plesk 12) but are receiving the following error message:

Error: Unable to encode IDN email address 'username': email address is invalid

We are trying to use a username for SMTP authentication as we do not have the option of using an email address with our current SMTP relay provider.

Is there any way around this so that we can use a username rather than an email address?

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Plesk 11.x / Windows :: How To Allow Reseller To Send Creation And Warning Messages From His Mail

Apr 22, 2013

We have a reseler that wants his clients to receive the system warning and the account creation from a mail that he wants , not from the administrative mail that is default .

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Plesk 12.x / Windows :: Limit Reseller Self-created Service Plan Resource Usage

Jan 23, 2015

When a reseller create a service plan themselves...is there any way to limit the CPU and memory setting for the application pool to recycle on their own created plan?

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Plesk Automation :: Reseller Hosting Clients Traffic Stats Not Updating

May 16, 2013

I have noticed that resellers traffic stats (looks like email) are not being updated and just show 0.

On the server that is for resellers I see there is a file in /usr/local/psa/var/log containing a file mail_traffic_pendings.dat with sender and recipient domain traffic. I presume this has to be processed to go into the database, but obviously it is not. How to debug this issue so that email stats get updated for clients.

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Plesk 12.x / Windows :: Hosting Type On Website Became (No Web Hosting)

Jan 29, 2015

I have a problem with Parallels Plesk v12.0

Hosting type on website became "No web hosting."

When I try to change hosting type to "Forwarding" it changes ok.

If I change hosting type to "Website hosting", I get message "The hosting type for "website name" was successfully changed.", but hosting plan still stay "No web hosting"....

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Unlimited Domains With Shared Hosting Vs. Reseller Hosting

Apr 2, 2009

This question gets asked a lot in our Helpdesk and I figured I would post our knowledgebase article here to help anyone else wondering the Pros and Cons of Unlimited Domain Shared Hosting vs. Reseller Hosting. If anyone has anything else to add, I appreciate any feedback on how we can improve our KB article.

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Given the present state of shared hosting, many clients may ask "Why would I need a Reseller account if I can host unlimited Addon and Parked domains within a single shared hosting account?". There is certainly enough Disk Space and Bandwidth provided in many of today's hosting packages, so why bother to purchase a Reseller account?

Many don't realize the drawbacks of hosting large numbers of domains within a single hosting account until they've already packed tens of them onto a single package.

So how do you know whether a Reseller account or Shared Hosting account is right for you? The answer is in how you plan to provide access to others and how "mission-critical" the sites are. You should consider the following factors when deciding on hosting a large number of domains:

1. Who will be managing these sites?

2. How important is site security between sites?

3. Will these domains need dedicated SSLs?

4. How resource intensive will these sites be (RAM, CPU, MySQL)?

In a nutshell, Reseller plans are for those who wish to host websites for other sub-clients and a shared hosting package is for a single individual managing multiple personal domains. We'll go over the 4 points above in greater detail.

1. Who will be managing these site?

If you personally own multiple domains and wish to host them within the same hosting space, you can easily do so with an Addon or Parked domain. An addon domain will allow you to host a new domain within a subdirectory of your hosting space. A parked domain will allow you to have multiple domain names point to the same content. Since addon domains reside within the same user space as your main domain, you can manage all of your domains with a single login. You can see the problem if you want to provide another user with access. Since all accounts are managed with a single set of login credentials, if you give another user access to their addon domain you are also giving them access to your main domain. If you have vital information stored on your main domain and you are hosting another domain as an addon domain for someone else, you cannot provide them access to their hosting without compromising the integrity of your main domain.

When hosting sites as a Reseller, your clients in turn will want access to their account and will want exclusive rights to their disk space and server resources. With a Reseller account, each sub-account you create gets its own username, password, and isolated user space on the server. Individual clients of yours have access to their user space and their user space alone. In addition to the isolation with regards to access concerns, each account also gets their own cPanel access. All of the same great features that you use to manage your sites can also be given to your clients. Next time client Y wants to add an email account, you don't have to do it for them for fear of giving them access to your cPanel, you can simply give them their login details and they can manage their own email accounts.

2. How important is site security between sites?

This is along the same lines as point 1. This is not necessarily related to who you are hosting for, but what content you are hosting. Imagine that you are a webmaster and you are hosting your own personal site-in-a-box community forums (such as PHPBB or vBulliten) on your main domain and a company website for a paying client on an addon domain. It is not uncommon for popular scripts to have security flaws in older versions. Script authors will often update security flaws in later versions of their software. For this reason, it is very important to keep scripts up to date on your site. But let's assume you forget to update your scripts for a couple of months and an unscrupulous individual takes advantage of a well known security hole. Using this exploit, they gain access to your forums and any subdirectories. Since you are hosting another domain as an addon, they now have access to this domain's content as well. A site defacement on this company's site may not bode well for you when they are considering you for web master services in the future.

If these two domains had been separate into two individual users (i.e. two subaccounts created through a Reseller), their content would've been inherently isolated server side by Linux's user management. Sure, your forums still would've been affected by the security hole, but the break-in would've been isolated to your site alone.

Going back to our example, let's say that instead of a corporate website as an addon domain you are hosting an image gallery site for all of your cats. In this case, it may not be a big deal if a compromise in your main domain spreads to your addon domain. After all, they are both owned by you and you're only losing some time and effort to restore these sites from your local backups (which I'm sure you've actively maintained ). But then again, you are losing time and time is money. If these sites had been separated into individual users, again, you'd only have to restore one site's content.

The idea here is isolation. Reseller plans provide you with the peace of mind to know that if one of your users doesn't keep up with their site's content as actively as they should, their actions won't negatively impact the content hosted on other domains. If you and those you host in your addons are diligent webmasters, maybe this point won't have much bearing on your decision. Only you can say for sure.

3. Will these domains need SSLs?

As of this writing, SSL certificates must have a dedicated IP address to be installed. If you are hosting multiple domains on the same shared hosting package, you can still install an SSL (or purchase a dedicated IP address and install one) but you are limited to exactly one SSL on your account. If you are hosting multiple domains on the same package (and consequently the same IP), you must choose which domains gets to have the dedicated SSL.

Sub accounts of Resellers can each be placed onto separate IP addresses and, as a result, can each have their own dedicated SSL installed.

Of course, both shared accounts and Resellers' sub accounts can use the server's shared SSL free of charge. However, some clients prefer to see their domain in the URL bar when they visit https.

4. How resource intensive will these sites be (RAM, CPU, MySQL)?

We've already established that disk space and bandwidth will be no problem. But what about CPU, RAM, and MySQL resources?

It's important to be aware of the resource needs of your website. As administrators, we have to make sure all users "play nice" on the server. We can't have user X eating all of the CPU cycles computing pi to the trillionth decimal place while you are trying to serve web pages to your loyal visitors. We have to monitor the actions of all of our users and in the event someone is stepping beyond the bounds of acceptable resource consumption, we have to take action. In most cases, this entails disabling the abusive script, but in extreme cases we have to suspend the abusive user account to prevent other domains from encountering performance degradation on their sites.

If you are hosting 100 domains as addon domains, all serving nothing but static HTML pages, maybe you will stay off the radar.

But considering most sites are more complicated than static HTML, you may want to be aware of how many sites you host as addons and what content they serve. If you're hosting the latest and greatest Joomla modules, with up to date news feeds, integrated forums modules, polls, blog posts, etc your site can certainly require a degree of CPU to serve your pages. Now imagine you have 5 or 10 of these sites all hosted as addon domains. The resources these sites need to generate their content can quickly add up and before you know it you've got a friendly email from Acenet, Inc. in your inbox wondering why your user is consuming 2 of the 8 CPU cores on the server. That may be an exaggeration, but you get the idea. In the event your resource usage becomes so excessive that we have to suspend your user, now all of your sites are down instead of whichever one may be the direct cause of the spike in CPU, RAM, or MySQL consumption.

If each of these had been separate Reseller accounts, the offending account could've been suspended temporarily while we work through the cause, leaving the rest of your domains live and kicking.

The conclusion here is that you need to be aware of the needs of your sites in a general sense. Hosting unlimited domains within a shared hosting space is certainly a nice feature. For those webmasters who have multiple presences on the web, it's very convenient to be able to manage all of their personal domains from a single control panel. For those entrepreneurs who are hosting multiple domains for other individuals, the features and security associated with a Reseller plan and the inherent isolation of Linux users is a must have.
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Please recommend Plesk Windows Hosting companies.

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I've a problem with my Plesk 12.0.18 Panel ,I tried to login today with Admin_User for a virtual host ,but there was a problem with logging "Error: You have entered incorrect username or password."then I used the User Administrator ,and I found "No web hosting" Under the Domain Name for the workspace !!!and the icons disappeared there are only

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Here is my dilemma, thanks to a thread in these forums I was directed to a hosting website called pc-core.net and I was interested in using them, because it does not appear that they oversell at all. My question is regarding the fact that they have the shared hosting for $12/month with ~5gb of disk space and 50gb of transfer. I then just looked at reseller hosting for the heck of it, and noticed i could get a reseller hosting account with 45gb storage and 450gb of bandwidth for $10/month. Even though I wont be selling hosting, or anything like that, can I use a reseller hosting account like a normal shared hosting account?...just with more space and bandwidth?

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Apr 23, 2008

I would like to know the different between the shared hosting and reseller hosting?

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I am a designer and I have many clients for whom I have purchased many individual sites and given them. However, now I am planning to buy a reseller account. I have the around 16 individual sites hosted with SoftSys.org. They have been great with support(replied to all queries satisfactory within 1-2 hours max). Because of my excellent experience with Softsys, I am thinking of going with them. I will like to know if anyone out here has had any experience with reseller of Softsys.

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When I try to set a domain's hosting type from "Forwarding" to "Website hosting" I get the following error:

Error:
Unable to start (/c ""C:Program Files (x86)ParallelsPleskadminbinusermng.exe" exist [username]")
at Plesk impersonation(PipeServer::ServerThread::runAs line 886)
at Unable to execute applicationzif_plesk_proc_open line 1274)

What I tried:
- Using different usernames;
- Checked plesksrv.exe permissions [URL] ;

And right now I'm running the PP Reconfigurator tool, option Plesk File Security, cause I think this issue is related with permissions.

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I get the following message if i try to migrate a domain from a Windows Plesk (9.5.5) to PPA:

[2014-04-22 11:25:39] [ERROR] check-infrastructure/mydomain.com| The mssql database DATABASENAME from SourceSQL:0 will not be copied to external DB server at x.x.x.x:1433 - this is not implemented.

But this should have been fixed in MU#4 as mentioned in [URL] ....:

[-] Users could not migrate to PPA 11.5 if PPA used an external Microsoft SQL Server (which was added through Infrastructure > Database Servers). (PPA-771)Click to expand...

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I've had a VPS for about 4 years now, and overall have been happy with it. I have about 25 domains now, with moderate traffic to most of them. I'm getting close to the capacity of the VPS, and need to expand.

I'm thinking my next account will be a reseller account. The reason is that I don't want to have anything to do with managing the hosting. I view the reseller account as being a more hands-off hosting approach. Am I right in assuming this?

Capacity and cost of the various plans seem close enough to not be a factor for me.

Would I lose anything in going to reseller hosting? Most of my domains are pretty simple WordPress blogs or html sites.

I'm assuming that with reseller hosting, things like updating cpanel, php, mySQL, etc. are done by the hosting comapany and completely transparent to me.

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Jul 18, 2008

I've been researching for a few weeks now trying to decide if I should go ahead and purchase vps hosting, and I tried out a few services and so far I'm really not seeing the advantage. a lot of these hosts only offer you about 256-384 mb of ram! how are you supposed to run a web server with so little ram? I installed one site on one vps i was trying out and it crashed immediately with "out of memory" exceptions...

this same site runs ok on reseller, a bit slow yes (which is why i wanted to move to vps) but I never got a memory error. not to mention that if you're running the web server AND the db server that's going to destroy your 384 mb of ram even 512 doesn't seem like enough...

now I'm not trying to bitch I'm trying to understand, maybe vps isn't what i'm looking for. can someone explain what the advantage is if I'm getting so little resources compared to reseller hosting?

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