Plesk 11.x / Linux :: License Key Not Automatically Updating

Jun 17, 2014

My license is updated every month, however it is not automatic, i have to go to Tools & settings > license management and click on "Retrieve Keys" every month.

Iguess there should a cron job that should do this for me every month in Centos.

What this cron job should be ?

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Plesk 12.x / Linux :: Web Admin Edition License

Dec 17, 2014

there is emails creation limit in this license?

i got this: The limit on the number of mailboxes has been reached

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Plesk 12.x / Linux :: SSL Not Updating Properly

Mar 18, 2015

I renewed an SSL cert for one of my servers. After several hours, then days I noticed that the date had not updated to show the new expiration date.

When I do an ssl check through [URL] it shows the following when scanning https://webhost1.teksavvy.com:8443:

Valid from: 2014-Apr-11 00:00:00 GMT
Valid to: 2015-Apr-11 23:59:59 GMT
When scanning https://webhost1.teksavvy.com it shows:

[Code]....

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Plesk 12.x / Linux :: Updating IP NS Server

May 14, 2015

We have change IP from NS server in Plesk.Why can we force refresh named.conf (for all domains) ? Informations stay with old IP.We can force one domain when we change an information in the DNS and we validate. But Hown can we change all domains?

Example:
Old
> NS server1.com (x.x.x.1)
New
> NS server1.com (x.x.x.2)

[code]....

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Plesk 11.x / Linux :: Updating Nginx To Use TLS 1.2?

Apr 30, 2015

My server admin already upgraded my OpenSSL to version 1.0.1m 19 Mar 2015 and he also upgraded Nginx to 1.6. I'm also running CentOS v5.11 and Plesk v11.5.

However, he tells me that he still can't get TLS 1.2 to work because he noticed that my server uses a different version of Nginx (sw-nginx), which he believes is part of Plesk. How we can get TLS 1.2 working on the Plesk copy of Nginx (sw-nginx)?

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Plesk 12.x / Linux :: DNS TXT Entries Not Updating

Feb 10, 2015

I am running
OS Ubuntu 14.04.1 LTS
Plesk version 12.0.18 Update #34, last updated at Feb 10, 2015 01:52 AM

I have created a few websites using plesk and i have the dns acting as the primary . This server acts as a primary nameserver for the DNS zone mywebsite.co.uk

When i add a txt record the dns is updated but it never resolves so my DKIM and SPF records are never found. I have checked my syntax for the records and all are fine. My domains are hosted by stratoservers. Is it there fault or mine. Should i change providers so i have more access to the domains dns or should plesk be doing that for me...

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Plesk 12.x / Linux :: How To Transfer License Keys To New Server

Apr 14, 2015

I need to transfer plesk from current existing server to a new server. I don't need to migrate existing data. I've already installed plesk in a new server. How to retrieve the license key files. I cannot access the existing plesk panel over SSH or HTTP due to an IP blocking issue.

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Plesk 11.x / Linux :: Firewall Might Disable Itself After Updating To 11.5

Nov 26, 2013

I already posted this as a bug report and now wanted to inform other users.

Starting with Plesk 11.5, the file "/opt/psa/var/modules/firewall/firewall-emergency.sh" contains the following line:

Code:
rm -f /opt/psa/var/modules/firewall/active.flag
That line stems from updating

Code:
Preparing to replace psa-firewall 11.0.9-debian6.0.build110120608.16 (using .../psa-firewall_11.5.30-debian6.0.build115130819.13_amd64.deb) ...
Unpacking replacement psa-firewall ...

Now, when you stop the firewall, you cannot start it again, cause deleting the active.flag disables the firewall:

Code:

# ll /opt/psa/var/modules/firewall/active.flag
-rw-r--r-- 1 root root 0 2013-11-26 09:22 /opt/psa/var/modules/firewall/active.flag

# /etc/init.d/psa-firewall stop
psa-firewall: firewall successfully disabled

# ll /opt/psa/var/modules/firewall/active.flag
ls: cannot access /opt/psa/var/modules/firewall/active.flag: No such file or directory

# /etc/init.d/psa-firewall start
psa-firewall: service is disabled

You then have to manually "touch" the active.flag to be able to start the firewall again. A workaround is to remove the line:

Code:
sed -i 's:rm -f /opt/psa/var/modules/firewall/active.flag::' /opt/psa/var/modules/firewall/firewall-emergency.sh'

I really hope that Parallels fixes this asap, as normally you won't notice that the firewall is not active when every works fine (nothing is blocked) and Plesk still shows all the rules.

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Plesk 11.x / Linux :: Updating Total Diskspace

Mar 25, 2014

When I first installed Plesk on my VPS I had a diskspace of 100GB.

After that I upgraded my VOS I had a diskspace with 150GB of storage.

When I read my statistics, plesk only recognizes 100GB in stead of 150.

How could I update these statistics?

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Plesk 12.x / Linux :: Nginx Not Starting Automatically

Sep 25, 2014

i've set up a new Debian 7 server with Plesk 12. After the basic configuration, i've installed nginx via Plesk updater.Now, when restarting the whole server, nginx doesnt start for some reason. Plesk shows it as running, but `service nginx status` shows, that it isnt running. But an `nginx.pid` exists in /var/run, but it's empty.

However, starting it manually via `service nginx start` works fine without any error.I've already tried `update-rc.d nginx remove && update-rc.d nginx defaults` but without any success. I've also tried another init script, but same results.

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Plesk 12.x / Linux :: How To Delete Disk Quota With License Web Admin

Mar 16, 2015

We have a lot of server with Plesk Panel 30 domains.We have migrated a website with a 2 Go disk space quota on a virtual server with Web Admin Plesk Panel License. So, we don't have field (or we don't find...) to update this value (or delete it). The website disk usage is now 2.1 Go. Every day, we have an email alert.

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Plesk 12.x / Linux :: Updating Out Of Date Components Included In VPS

Dec 5, 2014

How to update out of date components included in VPS? For instance...

rkhunter is at v1.3.4 whereas the current version is 1.4.2. Why both about updating? Well, in part to reduce the number of false-positive warnings and in part to gain more current protection.

A yum update isn't possible as 1.4.x has moved on quite significantly from 1.3.x and while downloading and installing rkhunter isn't terrible difficult, trying to get it to update the 1.3.4 version included with VPS seems somewhat more difficult...

SpamAssassin is at v3.3.1-3 whereas 3.4.0 is the current release version and 3.3.2 is no longer supported, meaning 3.3.1 is definately way out of support. Why bother? Better spam detection and blocking

When VPS will update to something nearer current versions of both of these components?

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Plesk 12.x / Linux :: SSL Support Turned Back On Automatically?

Jan 23, 2015

if I disable SSL on Plesk server some days/weeks later it is activated again.

To disable SSL I use the script from Parallels in this post: [URL]

After running this script to deactivate SSL I did some checks to verify if its deactivated and it definitely was deactivated.

I guess that SSL is activated again by the parallels updates or micro updates.

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Plesk 12.x / Linux :: Nginx Won't Start Automatically After Reboot

Aug 22, 2014

So Everything was going great! Until I needed to reboot, and then after that only Plesk panel worked not my IP or any domains setup with it.

BUT when I restart Nginx it all starts working again! (Had to /usr/local/psa/admin/bin/httpdmng --reconfigure-all to get the domains to go to the right directory though)

But now everytime I reboot the server Nginx has to be restarted

Is this Normal?

I`m running Plesk 12 fresh clean install yesterday

CentOS 7 64Bit 

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Plesk 12.x / Linux :: Error Validating License When Accessing External Services

Mar 9, 2015

I'm not sure if it's a technical or a license issue. When I try to retrieve external services, such as purchase an ssl certificate or buy an application; I see the the following error: "Error: Error validating license."

For example: If I click on 'Tools and Settings' > 'External Services' > 'View Services' , the browser redirects to [URL] .... (as it should) and then gives me the license error. I have re-retrieved my license key, and even downloaded and reinstalled it from the Parallels Partner Channel and the problem persists. When I check the license key status from the Panel it says, "Key Update Status: License key PLSK.02557481.0016 is up-to-date." Everything else is working fine.

I am running Plesk version 12.0.18 Update #37 on Centos 6.6

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Plesk 12.x / Linux :: Transfers And Migration Agent Hangs While Updating

Aug 21, 2014

I'd like to upgrade my server from Ubuntu 12.04 to Ubuntu 14.04. The idea is to migrate my actual server (S1) to another one (S2). Then, format and install ubuntu 14.04 with Plesk on S1, and finally migrate the data from S2 to S1. Is it a good solution? Is it possible to do this using only one server? I don't know if I can do it making a backup, install Ubuntu 14.04 and then, restore the data into the server.

However, I have a problem with the migration agent. When I go the migration page, the migration agent tries to update itself and it keep at 0% forever (I attach an screenshot).

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Plesk 12.x / Linux :: How To Disable Xcache Being Installed Or Updated Automatically

Apr 29, 2015

I wanted to permanently get rid of xcache from my Plesk 12 as some softwares we are using crashes if xcache is installed or enabled on server.

At present I am doing yum remove to remove xcache php extension from server which is allowing our software to work but after couple of days, its coming back again.

I found traces in autoinstaller log, but I am not sure how to completely disable only xcache for all php versions installed on server i.e. PHP 5.3, 5.4, 5.5

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Plesk 11.x / Linux :: Updating DNS Template - Changing SPF TXT Record To Reflect New IP Addresses

Jul 9, 2014

The IP addresses assigned to our servers have changed so it's time to update the default SPF information contained in the DNS records for ALL of the domains hosted on our servers:

OLD

Code:
v=spf1 +ip4:173.236.23.185 +ip4:173.236.23.188/30 +a +mx -all

NEW

Code:
v=spf1 +ip4:69.160.255.188/30 +ip4:69.160.255.192 +a +mx -all

However, when we update the resource record in the DNS template and then "Apply the changes to all zones...",

Panel will apply changes from the template to all DNS zones including the customized ones. Note that user-modified records always remain intact. For example, if the template contains a new record that was already added by a customer, Panel will keep the customer's record.Click to expand...

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Plesk 12.x / Linux :: Updating Database Name Of WordPress Installation Through Phpmyadmin Panel

Jan 21, 2015

I found out a easy way to update the Database name of a WP installation through phpmyadmin panel, However I can't seem to update or refresh the Parallels WP Settings with correct information. Is this a bug?

This is how to reproduce:

From phpMyAdmin select the database you want to select, in the tabs there's one called Operations, Go to the rename section.

Update the user privileges to the new Database name and remove the old privileges (save)
Then manually update the wp-config file which contains the 'Database name' (save)
Then goto Parallels Plesk > Websites & Domains> WordPress Installations > Change Settings

Here you should notice the Change Settings for the WordPress Installation still contains the old Database name.

Is there any way of updating this?

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Plesk 12.x / Windows :: Updating To 12.0.18 Frozen?

May 18, 2015

I have attempted to update our plesk panel 10.4.4 to 12.0.18. I left it running overnight and in the morning it is still saying "Waiting . . ." with the progress as follows - has it finished, will it ever finish . . . should I switch off and start again?

Installation started in background
Determining the packages that need to be installed.
File downloading PANEL-WIN_12.0.18/dist-msi-Microsoft-2003-i386/panel.msi:

[Code].....

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How To Restart Plesk Services Automatically

Feb 20, 2008

Is there any way to start plesk services automatically?

As my plesk control panel needs to be restarted every day..

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Plesk 11.x / Windows :: External Services - Error Validating License

Mar 6, 2014

When I attempt to go to Tools & Settings > External Services > View Services I am redirected to [URL] .... where the page attempts to load for around 2-3 minutes at which point I receive the error :

"Error: Error validating license."

I have checked the logs and event viewer but see no warnings or errors related to the issue. As far as I can tell it is a problem on Plesks side as it seems that the handoff from my panel is already done.

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Plesk 11.x / Windows :: MSSQL Quota Not Updating - Statistics Showing 0

Apr 3, 2014

I am using Plesk 11.5.30 Update #39. The statistics in not updating the mssql database size. It is always showing 0. I am attaching the screen shot. This account has 2 mssql 2008 database and uses 70MB. In plesk it is showing as 0 MB.

We are not able to block the account for mssql over usages.

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Plesk Automation :: Reseller Hosting Clients Traffic Stats Not Updating

May 16, 2013

I have noticed that resellers traffic stats (looks like email) are not being updated and just show 0.

On the server that is for resellers I see there is a file in /usr/local/psa/var/log containing a file mail_traffic_pendings.dat with sender and recipient domain traffic. I presume this has to be processed to go into the database, but obviously it is not. How to debug this issue so that email stats get updated for clients.

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Plesk 11.x / Windows :: Mail - Automatically Delete Downloaded Emails On Server?

May 15, 2013

Ho can I configure that in the mail accounts the mails are deleted after downloading with outlook?

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Aug 1, 2008

I was wondering if you could help me out with finding a Fantastico license.

I have seen on http://netenberg.net/fantastico.php that there is a VPS license for $24/Y... Is this all I can go for is there cheaper?

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HyperVM License?

Jul 31, 2009

as you know hypervm has a 5VM license limit on it

i wanted to test that what happens if we create 6 VMs

but now i can not access some parts of hypervm

how can i delete the sixth vm from vm list ?

i have to dos this from shell because hypervm is not working

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Mar 26, 2009

When I try to add my ip it show error that the ip is already exist now I can not buy additional license. I submit ticket to lxlabs but no reply, If I change main Ip then it will make any difference to other VMs?

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May 2, 2009

I know I should be asking DirectAdmin this question, but I do not want to wait until Monday. I want to know if DirectAdmin allows VMware VPSes on their VPS license. I know cPanel does.

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Sep 26, 2008

where to purchase a kayako license for support suite for cheap? Currently i'm looking at [url]

Also is it legal to transfer a kayako license from one company to another?

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May 22, 2008

i have a client develop a system running on windows 2003 server standard edition (5CALS) and MSSQL 2002 (Per Processor)

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