Media Temple Grid Service Hosting With Clients
Oct 18, 2008
I currently own a reasonably sized VPS paying around 40/$80 a month for it. I am extremely happy with the service but I have recently move from freelance to being hired by a company.
I wish to scale down my costs so looking at other options.
I hear a lot (mostly good) of things about MT and was wondering what peoples experiences are - particular with ease of use, support and uptime.
I would also like to know about how the normal shared hosting option works for people hosting some clients website and email. I currently have around 10 clients hosting with me and 100 emails. Is it easy for clients to use and i assume pop and imap are supported.
I currently run my VPS on cpanel. would it be easy to transfer everything or is it very much of a manual job?
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Jan 12, 2009
how's media temple these days?
In particular the grid service.
Does their service stay up? How often is it down? I heard a lot of horror stories back in the day, and went with another provider.
Sadly, my current provider has had a string of downtime each day and I'm looking to switch.
Before I go with another provider, i want to make sure that MT's grid service is good.
And how it would compare with their dedicated virtual service.
Especially when you consider their dedicated virtual service compared to the gs with a mysql container.
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Apr 23, 2008
They really have an ideal plan for me with their grid service. But I wanted any recent customer views on them, before I make my mind up about going with them for hosting.
Also if you don't think Media Temple is good can you provide someone who is?
I have been reading this forum all night now. And I'm just clueless still as to who would be good enough to go with. I don't want to make a wrong decision. I would prefer something with 10Gb or over not fussed on the cpanel or bandwidth as long as they have good support and are efficient. Also my budget is around the $20-$25 bracket.
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Oct 25, 2007
Recently I bought a hosting on MediaTemple. My previous site index file is index.php. But when I uploaded my site to MediaTemple it can not see it.
Where can I set default index file for MediaTemple? I need to change it to index.php instead of the index.html.
Please don't redirect me to MT support, they are too slow.
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May 6, 2009
I manage and develop an e-commerce site which the original designer had put on Media Temple. Their grid service and general marketing looks and sounds superb. This is no doubt why a lot of people go with them.
For months now they have been giving my client problems. People in certain places can't access the site because MT are always up to tricks moving the servers around. On top of that their MySQL performance has latency issues which makes most pages load slowly.
I decided to move the site to Knownhost(vps) who seem to offer good service at a reasonable price.
Before I could even begin to transfer the emails to the new server I get reports that the site has been down for over 24 hours. The site is still down after a whole day. This means my client can't sell their stuff and I can't transfer to the new host either.
I called MT and they offered free hosting for a year. I don't think it's worth it. The uptime and service and performance I've seen has been no better than $5/month shared hosting. For a site like this I don't think it's worth risking uptime (and therefore sales) on a company that can't get their act together. I've never had downtime from any other host before, let alone multiple times like MT.
I'm putting this out there just to warn any people who may be thinking of going to Media Temple.
I would be interested to know others experiences with Media Temple.
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Aug 15, 2008
We purchased a EV Certificate: [url]and have tried to install it on Media Temple.
However there are 4 parts to it and can not work out how to get it to work, we tried their user panel and still tells us key is invalid. Tried the Media Temple helpdesk and they have no idea either.
Does anyone have experience installing these?
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Apr 29, 2008
I am currently hosting with Media Temple, but I completely hate plesk, and want cPanel on the server. I have even considered going to Mosso, but too expensive for what I need.
Here is my question, I have a (dv) server with MT, and am wondering, can I put cPanel on there instead of Plesk. I tried to search their knowledge base with no luck. I am currently on hold waiting for tech support, but I still have about 17 minutes so I figured I may get a quicker response here.
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Aug 16, 2007
I am thinking about hosting with Media Temple's Dedicated Virtual Server. What's everyone's experience with them like? If not Media Temple,
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Dec 9, 2007
I have been hosting with (mt) Media Temple for six months now and would like to provide my independent review of their service.
My Background/Potential BiasesSix years hosting experience with other various companies
Ten years working in the computer industry
Former employee of the world's sixth-largest hosting company, The Planet (source: Netcraft)
hackmysql.com, of which a few people have heard
Therefore, I have been on both sides of hosting, as an engineer and a customer. My review is written as a customer, but I have certain sympathies for the engineers at Media Temple.
Services I use at Media Temple(gs) Grid-Service (the basic package)
MySQL GridContainer LITE
Review
Overall, I am very pleased with the service at Media Temple. From reading other threads here on WHT, I know that (mt) had a rough start with their Grid-Service. These problems, however, were before my time with (mt).
One Major Problem
Since I began hosting with them, I have had only one major problem, which I helped caused. In October there were "storage issues", which is the nice way of saying, "the hard drive ran out of free space." The partition where my home directory resides had about 2G of free space before I began working with some 2G log files. Thus I helped create those storage issues.
I don't know (mt)'s storage policy and practices, but I suspect that they were not expecting those free 2G to disappear so suddenly. Therefore, I take a little of the fault, because my sudden burst of disk usage did cause problems for everyone else on that partition.
Otherwise, my six months with Media Temple have been without problem. Since I have a technical background, I am not inclined to create support tickets often, but I have created three.
Support Tickets
The first was for a mail/DNS issue. Before an (mt) Grid-Service (gs) server will handle mail for a domain, the server must see that the domain's MX record resolves to itself. This is a sensible precaution. Problem for me was: the server hosting my domains was lagging behind every other server in DNS resolution. (mt)'s primary DNS servers were correct, as were all other outside DNS servers, but my particular (gs) server was not resolving properly and therefore would not enable mail for one of my domains. The response I received to my inquiry about this "problem" was a stock response that said, basically, "Wait; DNS takes time." Of course I already knew this but I was hoping that the tech would maybe refresh the DNS daemon on my (gs) server to move the DNS propagation process along more quickly.
Second support ticket was due to the store issues mentioned previously. Their response was quick and apologetic, even though I helped to create the very problem I was inquiring about.
Third ticket was a request for a Perl module. The ticket was escalated to a higher level of support which installed the module. Engineers are cautious about doing things that effect the entire server. Even though a Perl module is very small and harmless, I'm glad that this request was done quickly and without question.
Shell
I am a heavy shell and vi user. I won't host at a place that doesn't have excellent shell access. Media Temple's shell access is excellent and has no silly restrictions. Certain commands are blocked for the security/privacy of others (or perhaps due to how they implement their grid), but I have not yet encountered a problem with the shell.
Most importantly, I demand super-low latency because even a little latency creates a terrible lag when typing quickly in a shell. Although my (gs) server is somewhere in California and I live in Europe, I very rarely experience any lag due to latency, and that's pretty impressive for a transatlantic, 7,000+ mile link.
My (gs) server runs Debian so the shell is nothing crazy and (mt) has not made any modifications to it that I can see. Therefore, the shell feels proper and like "home".
Control Panel/"AccountCenter"
Media Temple has developed its own web control panel, called the AccountCenter, for (gs) accounts. (The dedicated-virtual service uses Plesk.) Overall, it's a good control panel, easy to use and understand, with a simple layout. It should be noted that I'm not the kind of person who does everything through the control panel. Regardless, I have never had a functional problem with it--that means it has always done what I expected it to, without weird or unexpected results.
It lacks only one feature as far as my needs are concerned: domain aliases. How to add domain aliases through the AccountCenter confused me a little. If I have domain.com and I want all traffic at foo.com to transparently access domain.com then accomplishing that in the AccountCenter is less than intuitive in my opinion. When I had this problem, I discovered that I had to create both as two separate domains, then remove the foo.com directory and create a symbolic link from foo.com -> domain.com. I could have left the foo.com directory and then added some HTTP redirects or mod rewrites, but the symbolic link is much more elegant. They do have an article in the knowledge base about how to do this, but for people who manage their account entirely through the control panel and FTP, it's not pleasant to SSH, vi .htaccess, rm -rf, and ln -s, etc.
A further criticism about the AccountCenter is that it seems to run slowly from time to time. Even when the shell is quick (therefore, I know it's not a matter of transatlantic lag), the AccountCenter responds and moves slowly. Perhaps my little laptop is too slow to quickly render the pretty, graphical, dynamic windows and such. This is a superficial problem though because it doesn't affect the service of websites or database or anything else.
MySQL
As hackmysql.com suggests, MySQL and database connectivity is very important to me. I am skeptical of shared MySQL servers because of the "bad neighbor effect." This, however, is what (mt) intended its MySQL GridContainer service to overcome.
Secondly, I am skeptical of remote MySQL servers in massively shared hosting environments. Yes, it is good to have the database servers separate from the web servers, but in massively shared hosting environments there is a risk of web server to database server lag due to the internal network being saturated with other traffic (web, mail, ftp, streaming audio/video, ddos attacks, etc.). A few milliseconds of network lag means a few milliseconds longer that the query appears to take.
Therefore, I was skeptical of (mt)'s MySQL GridContainer at first for these two reasons (bad neighbor and network lag), but I have been pleasantly surprised by its performance. I don't know how they have built their grid, but my MySQL server performs as if it were local, and I have never experienced the bad neighbor effect. Perhaps I got lucky and I'm on a MySQL server with few other users, or perhaps their MySQL GridContainer really is doing its job well and keeping my database activity isolated from everyone else. I'm not really interested in the implementation, just the result, and the result has been excellent for the last six months.
My only criticism in this respect is: why is only MySQL 4.1 available (and PostgreSQL)? That version is no longer developed and 5.0 is a well established GA release. There is a knowledge base article that says they are planning to offer other versions of MySQL but there is no planned date for this "feature." My suggestion: make it a priority. Unless there is a very deep technical obstacle, there is no excuse to not be offering 5.0.
Two Random Criticisms
Webmail: I wish they offered more choices. I like SquirrelMail, but if I had an easier, better choice, I'd use it. They do offer a nice, advanced knowledge base article on redirecting webmail to a 3rd part app. I could do this but, I'm lazy , I just want to click a button inside the AccountCenter to choose a diffrent webmail app. Furthermore, like the AccountCenter, SquirrelMail runs slowly from time to time. I would really like this to be improved. Perhaps SquirrelMail is just a slow app; again, I don't care about implementation, I just want a faster, nicer webmail.
Raw Apache/httpd logs: Every host handles these differently. Since I don't like any of the normal webstat programs (including Urchin which comes free with (gs) accounts), I wrote and use my own, therefore, I need access to the httpd logs. Problem with (mt) in this respect: all domains are in one log. My understanding is that this is due to some technical limitation. It's not a huge problem, because I can parse and separate each of my domain's traffic myself, but it would be nice if (mt) would do this already for me.
Conclusion
Despite the "grid chaos" in the past, I think Media Temple today is a solid, reliable solution. I waited half a year to write this review because I wanted to acquire a good average of experience. As the review has shown, the average of my experience with Media Temple is overwhelmingly positive.
In six months, the only one major problem I've had was partly caused by myself. Although I have criticized certain parts of the service, like running MySQL 4.1 and slow SquirrelMail, these criticisms are mostly superficial. What matters most is that my service with Media Temple--my websites, databases, and shell access--has been rapid and reliable.
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Feb 10, 2007
Iīm currently searching for a new ISP. At the moment Iīve got plans at two different companies in Germany.
They are OK in relation to service, performance and availability. Their technical features are so-so.
One of them is annoying me because they have two different control panels which really suck...
Some time ago I ordered two domains and then an new plan. I wanted to move the domains to it and that was really hard.
... and for one I had to pay twice. ... in future I want to start many new projects and thatīs not a good basis, isnīt it?
OK, Media Temple sounds really good. The features are stunning and their website is much better.
If your are located in Europe or especially in Germany - what are your experiences with mt?
Is performance and availability ok? What about support, payment and legal stuff?
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Jul 1, 2009
Although I can easily migrate the databases and website data, I am not certain what I should do with emails, as I have four clients whom all use emails.
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Jun 17, 2007
I've got my www.domain.com with Media Temple, but I can't seem to figure out how to create a [url] url with my server.
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Oct 31, 2009
I host about 30 sites for clients who don't want to manage their own hosting. All of the sites are low-traffic. Almost all use FrogCMS or Wordpress /w minify and cacheing options. All of my clients use Google Apps for email.
I guess I'm looking for a reasonable host (nothing unlimited) more storage than ASO would be nice - I'm looking from something from $10-20 monthly and I can purchase for a year at a time.
Sharkspace, downtown host and host gator seem a little "dreamhost-like"... but have good reviews.
Also, I'm in Montreal so a datacenter on the east-coast would be nice
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Dec 14, 2008
i am hosting 3 sites on my shared hosting plan at startlogic. I need to upgrade but i have a small budget. Gridservice is cheaper and it does not require as much server work. I don't really know anything about server work if that makes a difference.
Which option should i go for and what are the pros/cons of each.
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Jun 21, 2007
I've narrowed my search to VPS and Grid service for my website. Which do think is better for a forum with 1000-1500 members. 50 online simultaneously?
Which linux distribution is best for vBulletin?Ubuntu Dapper
Centos 4.3
Gentoo 2006.1
Debian Etch
Fedora 6
Any recommendation? VPS - there are lots to choose from and Grid service - I just feel mediatemplate.net is best?
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Mar 24, 2007
I recently heard of a new term i.e. Grid Hosting?
Can anybody explain what exactly it is?
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Mar 20, 2008
i want to stream tv channels on my site with premium members so my question is:
what upload speed i need for streaming
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Nov 8, 2007
My server is a Windows 2003 Enterprise and it doesn't have Windows Media Service. I can find a place to download it either, the Microsoft site only has one for Windows Server 2008 :/.
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Apr 3, 2008
In our company we want to start working with grid hosting, but where to start? What is the best software solution?
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Jan 6, 2007
if anyone is/has used the new grid hosting system from MediaTemple? It seems like a breakthrough to me. Kind of like Amazon's S3 service which we are using for a new super cool 3D Internet technology vastpark.com (Shameless self promotion).
But back to MT. It's $20 p.m. and gives you 100Gb and claims to be fast, so I'm going to give it a go soon, but wanted to know if others had and what they thought. It seems to be missing a backup process. You can buy backup as extra but I think it's still up to you to script the backups and damn it, I'm lazy!
By the way, I'll want to host Joomla sites and SugarCRM sites (both are fairly greedy and I normally run them on a dedicated machine with 2 gb of ram). I reckon it could be a nice way of offering cheaper hosting to some of my clients.
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Dec 11, 2007
So my the other day one of my clients rented a Windows 2003 server. Has no idea on how to run DNS server on it and demanded us to do something about it. Since he had no management plan, we let him know that if he got himself a management plan we could help him out - but looks as though he was on a tight budget and couldn't opt in for it. Same thing happened last week and again one yesterday!
To help these customers out I was wondering if I could start a DNS service. Each client would get access to it for free regardless of their operating system or management plan. They could point their domains to the nameservers and use the DNS service to point the domain's A records to their servers.
From the start, I have been using EditDNS and still using it. But coming to think of it, its getting more unstable day by day even though they have 5 servers spread across the globe. I am planning on to move to EveryDNS. With this move, I'd like to use their services for my clients too. Rather than running my own DNS servers - I feel this could work out more efficient and reliable.
So what I am planning on doing here is more like creating private namesevers to mask EveryDNS's nameservers. Then have a custom script site built to interact with EveryDNS's APIs. Sounds like a good idea? Then my customer uses the script's interface to create/delete/edit records, etc.
Anyway I need some advice, suggestion or help in this matter. Has anyone tried this stunt out before? If so, how successful were they/you? How are your customer's reaction towards this (satisfied or not?). Does it stay efficient? (both in terms of money, time and energy spent).
Also, if anyone could suggest me any programmer who could do this for me (someone well versed with DNS/EveryDNS on PHP/MySQL) it would be nice.
Edit: I guess ServerBeach/Peer 1 already has implement this. If anyone really knows whats going on there - please share.
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Mar 27, 2009
I was looking at Godaddy's grid servers and it says you can have unlimited concurrent connections:
[url]
With dedicated servers if you wanted to have 2 million concurrent users you would need hundreds of dedicated servers in a cluster, but Godaddy grid hosting can do this for $4.99/month:
[url]
Of course currently give users unlimited compute cycles so if they start charging it could increase the price but godaddy don't charge for ram. Of course if you needed more bandwidth you can buy more.
Sure, Godaddy grid hosting doesn't allow videos on your server(embed's allowed) but you wanted to have a website that was at the top of digg and worldwide media outlets reported it, Godady grid hosting would be great for this.
So i guess if i had to choose between a dedicated server and godaddy grid hosting for a forum, i would choose grid hosting because i can have unlimited users online at the same time and not have to worry about cpu load.
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Apr 9, 2008
I'm planning on launching a php-based web application within a month or two and am weighing different hosting options. I was almost certain with my plan to use two dedicated servers (one for web, one for db) but I can't help reading about all of these new grid/cloud/utility hosting solutions that promise instant scalability and deployment - which sounds like a blessing. I know there is a lot of garbage and marketing hype so I felt I should ask what the real deal is. Are these services reliable, worth using, really that easy to use, powerful, etc? I was looking at gogrid's demo videos and to instantly launch a few web servers, a db server, load balancer, etc, in 15 minutes for 30% of the cost - I can't ignore it.
So whats the deal?
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Apr 22, 2009
Hopefully this will be a quick and fairly simple question. I already have my site hosted with another provider and very, very happy with the service.
However, i want to add video support to my site. However the current provider i use doesnt have the functionality i need (FFMPeg, etc).
So what i am looking for is a reliable host who will store, convert/encode my files and then stream them for a decent prices. As it will be a new feature to my site im not looking at spending a fortune to start with (i know, how many times have you heard that?) but will be happy to upgrade capacity as and when.
Im not interested in fancy cPanels or bogged down features for "Web Hosting" which i will never use. I just need a host that can store, encode and stream my media (i will handle the scripting side. Ideally they would be located within Europe, but thats not 100% nessesary.
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Jul 28, 2007
moderate single webhosting for audio/video hosting...
may be 1-3gb which moderate cost..
so what should be cost..ideal and which is relaible one...
whats about the free service like youtube...
or paid but not for music ..like rapidshare...
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Feb 1, 2008
we recently launched a site that has a you-tubeish clone to it, none the less the media progressive download bottlenecks the the rest of the sites functions beyond video...
I've been looking into solutions with moving the files elsewhere.
I was looking at Lime Light Networks but they were $1/gig, granted i'm sure their service is great but we're currently moving 3tb and have been going up around 500gb every month. So we really can't afford that.
I just stumbled on Amazon S3 and that looks real attractive, has anybody used their services or know of a site that does that I could test it out.
And the last stupid question, I'm trying to figure out how it works, they make it sound like all you have to do is put a CNAME in your zone, but I need the video clips to be put there as they're uploaded...
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Jun 4, 2008
I have most of my sites on the very reliable clook.co.uk but I only only get around a Gig of bandwidth per month per site.
I'm thinking of getting an unlimited hosting package so I could upload client's music files, large images, video clips etc.. Nothing is illegal or adult. Then I could host my sites as normal at Clook and then point to all the very large files being hosted at the new place.
I think I'd get about 10Gig of traffic max a month. And as it'll just be an extended online harddrive I've no real need for databases, email, php, cPanel etc...
I've seen some unlimited offers at hostpapa.co.uk for 4.99 a month with a free domain. Is there a catch? What do you recommend?
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Mar 4, 2009
i need a webhosting for upload mp3 and video clip without copyright ..
and just need :
15gb hdd
150gb bw
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Aug 30, 2007
I have a little project for a website that contains some of Downloadable files
and Media Files!
In my calculation..., I may use about 50 GB storage
and if the number of visiors is as what im expected i'll need 1 TB bandwith or some less!
==
let's talk about the hosting part here
i know that there are some companies that over more than 300 gb storage and more that 3 TB of traffic!
but i don't think they are going to work with my project so... i searched for a vps to start my project ..., and im thinking in dedicated server in the future..,so let's not talk about the future right now!
I want to talk about the ability of vps for downloads hosting!
the vps I've found is this one:
Disk Space : 60,000 MB (60 GB)
Number of Domains : Unlimited Domains
CPU Limit : Equal Share
Guranteed Memory : 512 MB
Burstable Memory : 2048 MB
Monthly Bandwidth : 2,000 GB
Included Control Panel : cPanel / WHM
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Sep 30, 2008
I'm going to be hosting my clients websites and I was wondering how to calculate how much bandwidth / space I should make available to clients and also how much to charge for hosting / maintenance.
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Jan 15, 2009
I wanna know if upload media to server for streaming will slow your site down?
Reason is that I have a few audio books on my server for my members to listen to, and I have a feeling that my site is using more and more resources and its getting slower and slower each day.
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