Plesk 12.x / Windows :: Updating To 12.0.18 Frozen?

May 18, 2015

I have attempted to update our plesk panel 10.4.4 to 12.0.18. I left it running overnight and in the morning it is still saying "Waiting . . ." with the progress as follows - has it finished, will it ever finish . . . should I switch off and start again?

Installation started in background
Determining the packages that need to be installed.
File downloading PANEL-WIN_12.0.18/dist-msi-Microsoft-2003-i386/panel.msi:

[Code].....

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Plesk 11.x / Windows :: MSSQL Quota Not Updating - Statistics Showing 0

Apr 3, 2014

I am using Plesk 11.5.30 Update #39. The statistics in not updating the mssql database size. It is always showing 0. I am attaching the screen shot. This account has 2 mssql 2008 database and uses 70MB. In plesk it is showing as 0 MB.

We are not able to block the account for mssql over usages.

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Plesk 12.x / Linux :: SSL Not Updating Properly

Mar 18, 2015

I renewed an SSL cert for one of my servers. After several hours, then days I noticed that the date had not updated to show the new expiration date.

When I do an ssl check through [URL] it shows the following when scanning https://webhost1.teksavvy.com:8443:

Valid from: 2014-Apr-11 00:00:00 GMT
Valid to: 2015-Apr-11 23:59:59 GMT
When scanning https://webhost1.teksavvy.com it shows:

[Code]....

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Plesk 12.x / Linux :: Updating IP NS Server

May 14, 2015

We have change IP from NS server in Plesk.Why can we force refresh named.conf (for all domains) ? Informations stay with old IP.We can force one domain when we change an information in the DNS and we validate. But Hown can we change all domains?

Example:
Old
> NS server1.com (x.x.x.1)
New
> NS server1.com (x.x.x.2)

[code]....

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Plesk 11.x / Linux :: Updating Nginx To Use TLS 1.2?

Apr 30, 2015

My server admin already upgraded my OpenSSL to version 1.0.1m 19 Mar 2015 and he also upgraded Nginx to 1.6. I'm also running CentOS v5.11 and Plesk v11.5.

However, he tells me that he still can't get TLS 1.2 to work because he noticed that my server uses a different version of Nginx (sw-nginx), which he believes is part of Plesk. How we can get TLS 1.2 working on the Plesk copy of Nginx (sw-nginx)?

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Plesk 12.x / Linux :: DNS TXT Entries Not Updating

Feb 10, 2015

I am running
OS Ubuntu 14.04.1 LTS
Plesk version 12.0.18 Update #34, last updated at Feb 10, 2015 01:52 AM

I have created a few websites using plesk and i have the dns acting as the primary . This server acts as a primary nameserver for the DNS zone mywebsite.co.uk

When i add a txt record the dns is updated but it never resolves so my DKIM and SPF records are never found. I have checked my syntax for the records and all are fine. My domains are hosted by stratoservers. Is it there fault or mine. Should i change providers so i have more access to the domains dns or should plesk be doing that for me...

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Plesk 11.x / Linux :: Firewall Might Disable Itself After Updating To 11.5

Nov 26, 2013

I already posted this as a bug report and now wanted to inform other users.

Starting with Plesk 11.5, the file "/opt/psa/var/modules/firewall/firewall-emergency.sh" contains the following line:

Code:
rm -f /opt/psa/var/modules/firewall/active.flag
That line stems from updating

Code:
Preparing to replace psa-firewall 11.0.9-debian6.0.build110120608.16 (using .../psa-firewall_11.5.30-debian6.0.build115130819.13_amd64.deb) ...
Unpacking replacement psa-firewall ...

Now, when you stop the firewall, you cannot start it again, cause deleting the active.flag disables the firewall:

Code:

# ll /opt/psa/var/modules/firewall/active.flag
-rw-r--r-- 1 root root 0 2013-11-26 09:22 /opt/psa/var/modules/firewall/active.flag

# /etc/init.d/psa-firewall stop
psa-firewall: firewall successfully disabled

# ll /opt/psa/var/modules/firewall/active.flag
ls: cannot access /opt/psa/var/modules/firewall/active.flag: No such file or directory

# /etc/init.d/psa-firewall start
psa-firewall: service is disabled

You then have to manually "touch" the active.flag to be able to start the firewall again. A workaround is to remove the line:

Code:
sed -i 's:rm -f /opt/psa/var/modules/firewall/active.flag::' /opt/psa/var/modules/firewall/firewall-emergency.sh'

I really hope that Parallels fixes this asap, as normally you won't notice that the firewall is not active when every works fine (nothing is blocked) and Plesk still shows all the rules.

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Plesk 11.x / Linux :: License Key Not Automatically Updating

Jun 17, 2014

My license is updated every month, however it is not automatic, i have to go to Tools & settings > license management and click on "Retrieve Keys" every month.

Iguess there should a cron job that should do this for me every month in Centos.

What this cron job should be ?

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Plesk 11.x / Linux :: Updating Total Diskspace

Mar 25, 2014

When I first installed Plesk on my VPS I had a diskspace of 100GB.

After that I upgraded my VOS I had a diskspace with 150GB of storage.

When I read my statistics, plesk only recognizes 100GB in stead of 150.

How could I update these statistics?

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Plesk 12.x / Linux :: Updating Out Of Date Components Included In VPS

Dec 5, 2014

How to update out of date components included in VPS? For instance...

rkhunter is at v1.3.4 whereas the current version is 1.4.2. Why both about updating? Well, in part to reduce the number of false-positive warnings and in part to gain more current protection.

A yum update isn't possible as 1.4.x has moved on quite significantly from 1.3.x and while downloading and installing rkhunter isn't terrible difficult, trying to get it to update the 1.3.4 version included with VPS seems somewhat more difficult...

SpamAssassin is at v3.3.1-3 whereas 3.4.0 is the current release version and 3.3.2 is no longer supported, meaning 3.3.1 is definately way out of support. Why bother? Better spam detection and blocking

When VPS will update to something nearer current versions of both of these components?

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Frozen Process

Nov 15, 2007

My hosting company is telling me that I have getting frozen processes on my VPS that is causing apache to stop responding.

My VPS is CentOS, with 512 megs of memory and my website is a Vbulletin forum. I have several add-ons installed on vbulletin, and if one of those are causing the problem, how do I figure it out?

When http stops responding, I can access the server with putty on ssh. Running the "top" command, it shows that I still have 100+ megs of memory free and the processor is barely being used.

This has happened twice in just 2 - 3 days. This morning, I asked my hosting company what can be causing this, but no answer so far.

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Plesk 12.x / Linux :: Transfers And Migration Agent Hangs While Updating

Aug 21, 2014

I'd like to upgrade my server from Ubuntu 12.04 to Ubuntu 14.04. The idea is to migrate my actual server (S1) to another one (S2). Then, format and install ubuntu 14.04 with Plesk on S1, and finally migrate the data from S2 to S1. Is it a good solution? Is it possible to do this using only one server? I don't know if I can do it making a backup, install Ubuntu 14.04 and then, restore the data into the server.

However, I have a problem with the migration agent. When I go the migration page, the migration agent tries to update itself and it keep at 0% forever (I attach an screenshot).

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Frozen Message Just Dissapeared

May 29, 2008

I have a client who could not send email to another domain, it didn't bounce just disappeared.

When I look in the exim_mainlog, the message in question wind up frozen after getting this error:

smtp transport process returned non-zero status 0x000e: terminated by signal 14

2008-05-24 17:34:23 1K17WW-0002so-Sn == vicoello@xxxxx.com R=lookuphost T=remote_smtp defer (-1): smtp transport process returned non-zero status 0x000e: terminated by signal 14
2008-05-24 17:34:23 1K17WW-0002so-Sn Frozen
2008-05-25 18:02:27 1K17WW-0002so-Sn Message is frozen
...
2008-05-26 22:08:47 1K17WW-0002so-Sn Message is frozen
....
2008-05-27 15:00:31 1K17WW-0002so-Sn Message is frozen
??? Dissapeared

It never warned the user as said it dissapeared, I have checked exim_mainlog and have found other cases to different domains that maybe the users have not reported but they were lost too.

I tried /scripts/eximup --force and that didn't fix it.

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Message Is Frozen At EXIM

Jan 29, 2007

This message was created automatically by mail delivery software.

A message that you sent has not yet been delivered to one or more of its recipients after more than 72 hours on the queue on server.blablablabla.com

Im recieving this kind of errors from some domains of this server...

Im using cPanel + RHEL 3.

Looking at the logs I found this:

23.red-88-22-154.staticip.rima-tde.net (lista@domain.info) [88.22.xxx.xx] is currently not permitted to relay through this server. Perhaps you have not logged into the pop/imap server in the last 30 minutes or do not have SMTP Authentication turned on in your email client.

And SMTP authentication is enabled at the mail client.

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Frozen / Stuck Process

Mar 7, 2007

my host recently moved me over to hspcomplete billing. during this there must have been some change to teh configuration of my server, which has made it a little unhappy.

what happens is that processes get "stuck" and after some time start using up 20-30% cpu, and bring the server loads incredibly high.

my host is having issues trying to figure out whats wrong... was hopign someone here could help.

examples, as of right now (before the load goes insanely high):

30010 mysql 15 0 42288 29m 3096 S 0 0.2 35:49.91 mysqld
3773 nobody 15 0 41520 28m 4032 S 0 0.2 0:21.99 httpd
3774 nobody 16 0 40476 28m 3956 S 0 0.2 0:21.06 httpd
3775 nobody 16 0 40332 27m 3572 S 0 0.2 0:17.05 httpd
3777 nobody 15 0 40004 27m 3696 S 0 0.2 0:16.46 httpd
3778 nobody 16 0 43392 31m 3760 S 0 0.3 0:26.57 httpd

thats right NOW. if i check again in an hour or so, those httpd's will have been running for the full 1.5 hours, and start using 30% cpu, and my load will be sky high.

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Plesk Automation :: Reseller Hosting Clients Traffic Stats Not Updating

May 16, 2013

I have noticed that resellers traffic stats (looks like email) are not being updated and just show 0.

On the server that is for resellers I see there is a file in /usr/local/psa/var/log containing a file mail_traffic_pendings.dat with sender and recipient domain traffic. I presume this has to be processed to go into the database, but obviously it is not. How to debug this issue so that email stats get updated for clients.

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Plesk 11.x / Linux :: Updating DNS Template - Changing SPF TXT Record To Reflect New IP Addresses

Jul 9, 2014

The IP addresses assigned to our servers have changed so it's time to update the default SPF information contained in the DNS records for ALL of the domains hosted on our servers:

OLD

Code:
v=spf1 +ip4:173.236.23.185 +ip4:173.236.23.188/30 +a +mx -all

NEW

Code:
v=spf1 +ip4:69.160.255.188/30 +ip4:69.160.255.192 +a +mx -all

However, when we update the resource record in the DNS template and then "Apply the changes to all zones...",

Panel will apply changes from the template to all DNS zones including the customized ones. Note that user-modified records always remain intact. For example, if the template contains a new record that was already added by a customer, Panel will keep the customer's record.Click to expand...

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Plesk 12.x / Linux :: Updating Database Name Of WordPress Installation Through Phpmyadmin Panel

Jan 21, 2015

I found out a easy way to update the Database name of a WP installation through phpmyadmin panel, However I can't seem to update or refresh the Parallels WP Settings with correct information. Is this a bug?

This is how to reproduce:

From phpMyAdmin select the database you want to select, in the tabs there's one called Operations, Go to the rename section.

Update the user privileges to the new Database name and remove the old privileges (save)
Then manually update the wp-config file which contains the 'Database name' (save)
Then goto Parallels Plesk > Websites & Domains> WordPress Installations > Change Settings

Here you should notice the Change Settings for the WordPress Installation still contains the old Database name.

Is there any way of updating this?

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Frozen Emails Dissapearing Too [Exim On Cpanel]

Jun 13, 2008

I have noticed on my two dedicated servers logs that some emails just dissapear after being frozen for days in queue and there is no notice or warning sent to the sender.

Please check your logs and tell me if I am wrong, just check for non-zero on your exim_mainlog

grep non-zero /var/log/exim_mainlog

and then grep your messageId

grep 1K17WW-0002so-Sn /var/log/exim_mainlog
2008-05-24 17:34:23 1K17WW-0002so-Sn == vicoello@xxxxx.com R=lookuphost T=remote_smtp defer (-1): smtp transport process returned non-zero status 0x000e: terminated by signal 14
2008-05-24 17:34:23 1K17WW-0002so-Sn Frozen
2008-05-25 18:02:27 1K17WW-0002so-Sn Message is frozen
...
2008-05-26 22:08:47 1K17WW-0002so-Sn Message is frozen
....
2008-05-27 15:00:31 1K17WW-0002so-Sn Message is frozen
? Dissapeared

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CPanel/Email :: Message 1LAXsU-0003SE-0T Is Not Frozen

Dec 12, 2008

Delivery attempt for Message ID 1LAXsU-0003SE-0T
Code:

Message 1LAXsU-0003SE-0T is not frozen

LOG: MAIN
cwd=/usr/local/cpanel/whostmgr/docroot 4 args: /usr/sbin/exim -v -M 1LAXsU-0003SE-0T
delivering 1LAXsU-0003SE-0T
LOG: MAIN
== *@yahooo.co.uk R=lookuphost defer (-1): host lookup did not complete

I'm not sure what would be causing that...

I edited /etc/resolv.conf so it contained my name servers:

Code:
nameserver *.*.*.229
nameserver *.*.*.230

basically, emails are not getting sent out.

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Plesk 12.x / Windows :: FTPS Windows Doesn't Work

Nov 11, 2014

FTPS is not working after upgrade from plesk 11. On plesk 11 windows and linux worked fine, after upgrade my windows server, it stopped working.

Code:
PS C:Windowssystem32> & "C:Program Files (x86)ParallelsPleskadmininpmm-ras.exe" --check-repository --dump-storage=ftps://****:****@***.***.***.***:21 --debug --verbose
[2014-11-11 21:16:12.981| 4688] INFO: pmm-ras started : "C:Program Files (x86)ParallelsPleskadmininpmm-ras.exe" --check-repository "--dump-storage=ftps://****:****@***.***.***.***:21" --debug --verbose
[2014-11-11 21:16:12.997| 4688] INFO: Repository 'ftps://***.***.***.***:21': Initializing...

[code]....

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Plesk 12.x / Windows :: PHP Missing After 12.0.18 Update On Windows

Aug 11, 2014

Latest Update 12.0.18 Update 12 appears to have removed PHP 5.4 and PHP 5.5 from my dropdown under hosting settings.

The only PHP that is left is PHP 5.3

Yet, the updates and upgrades page still lists PHP 5.4 and PHP 5.5 as installed.

Also PHP is still working on the virtual websites that were previously enabled with either 5.4 or 5.5, but not able to change using the Plesk Panel.

Given that Parallels has broken the Panel in that latest automatic update I'd hope it can be resolved ASAP.

I can't even find any references in the KB about Plesk 12 on Windows regarding PHP versions

I can even give feedback about the broken patch as every feedback channel requires paid support.

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Plesk 11.x / Windows :: Windows 11.5.30 FTP Backup Not Working?

Jan 22, 2014

I have faced the following ftp backup error in windows plesk 11.5.30

Transport error: unable to send directory to repository: Transport error: unable to put local file C:Program Files (x86)ParallelsPleskPrivateTemp/repo_transport_tmp_01cf171bcedd7710ackup_1401220130.zip to backup_1401220130.zip: Curl error: Failure when receiving data from the peer

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Plesk 11.x / Windows :: Use SSL That Was Installed Directly To Windows

Sep 19, 2012

Prior to using plesk, I had a few sites that had SSL certificates installed, the old fashioned way (manually through IIS). I have now setup those domains in plesk, and I need to somehow make PLESK aware of these SSL certificates.Right now, I setup the domain in plesk, give it a dedicated IP, and allow SSL connections. It chooses the default certificate and my already installed in IIS SSL certificate isnt listed.

Is there any way I can get it listed? I went to the add an SSL area, and it seems that this area is only good for generating new SSL certificates, but mine is good for another 1+ years.The bummer is that for some reason, anytime I make any type of change to the site in plesk, that it seems to overwrite the SSL bindings and changes my manual changes to the correct certificate (through iis) back to the default certificate.

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Fantastico Updating?

Jun 12, 2008

I recently had Fantastico update issues, my fantistico was giving me errors such as "This feature is currently not availabel, please contact your host." lol

I tried lodging a CRON job to do the update ...but waited 72 hours and nothing ! lol

Later i found our that the Fantastico licensing server was down for a while lol

Any one had this issue lately ... ?

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Ftp Dead After Updating Vps By Yum

Feb 10, 2009

i just installed rpmforge repo and updated the my vps everything went fine now every thing is fine exept ftp i have tried both pure-ftp and pro-ftp both are not workingh the port 21 is used by xinetd i am not able to find out what to due the ftp installs successfully but after installations is done it give Failed on restarting stopping or starting

WHat can i do to remove this i used the status command to
/etc/init.d/pureftpd status
Pureftpd is dead
this is what i got
Pro-ftpd gives error unable to bind ip at port 21

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Updating My Security

Jul 26, 2008

I'm trying to figure out which security measures to apply to my new server. I last tweaked security on a web server four years ago, and it seems like these days cPanel does automatically much that I did manually before. CSF seems to help with a lot of the rest.

I know chrooted BIND was all the rage, for example, four years ago, but now I can hardly find mention of it. Is it still worth it?

also, thoughts on changing the SSH port? Is that really worth it? I presume that means users would manually have to specify the SSH port every time they wished to connect...

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Bandmin Is Not Updating

Feb 2, 2007

I have just got the new server adn I tried to check bandwidth usage via 'Bandmin' but it seems like not updating because its all 0,

Last updated Fri Feb 2 21:00:04 2007

Ip Possible Domain(s) Transfer in gig Transfer in meg Transfer in kbit/s Transfer in kb/s Transfer in mbit/s
Total in 0.000000 0 0.000000 0.000000 0.000000

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What Is A Kernel And When Does It Need Updating

May 25, 2007

What exactly is a kernel and when will we need to ask the server management to update it? Read quite a few posts here indicating that kernel's were vulnerable to security issues. Still trying to learn all the to do's for hosting websites on a dedicated server.

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Stats Not Updating

Jul 11, 2007

root@server [/scripts]# ./runweblogs username
Log checker loaded ok..
==> WARNING: The configured processor count does not match the
==> actual processor count (4)! Running log analysis programs
==> on this system may cause excessive load! You should set "extracpus"
==> to "0" in /var/cpanel/cpanel.config if this is not ok.
==> cPanel Log Daemon version 22.2
==> Shared RRDTOOL support enabled
==> Starting cpbandwd (bandwidth monitoring for IMAP/POP)
cpbandwd is already running.
Processing eldred...
Run Logs domain: domain.com BW Limit: 262144000000 Domains: [save.domain.com save.info store.domain.com]

Stats are not updating for this account. I ran this twice, keeps getting stuck at this line forever..

Run Logs domain: domain.com BW Limit: 262144000000 Domains: [save.domain.com save.info store.domain.com]

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