Plesk 12.x / Windows :: Migration Error - Backup Has Wrong Signature

Apr 27, 2015

When I try to migrate from plesk 11.5 to Plesk 12.0 appears this error "Backup has wrong signature. Restoration prohibited" and migration is not performed . The Plesk 12.0 is a new installation in a new Windows 2012 R2 server.

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Plesk 11.x / Windows :: DKIM-Signature Header Exists But Is Not Valid ERROR

Nov 19, 2013

I am having complains from our clients that their mails are always going to spam folders istead of inbox. I decided to have some tests and find out problems which couse the issue and solve them. We have PTR records correctly, Our IPs and domain names are not listed in any blacklists, And I checked "Use DomainKeys" checkbox for all our domains in mail settings.

These were all good and thought that all works well untill I ran a test on [URL].....

I opened a mail file (.MAI) and copied all content (with headers, contents and all) to that site and got a result like;

pts rule name description
---- ---------------------- ---------------------------------------------------
0.0 RCVD_IN_DNSWL_NONE RBL: Sender listed at http://www.dnswl.org/, no trust
[95.108.252.17 listed in list.dnswl.org]
0.0 URIBL_BLOCKED ADMINISTRATOR NOTICE: The query to URIBL was blocked.

[Code] ....

The 3rd line from the last confused me. "Message has a DKIM or DK signature, not necessarily valid" and "DKIM-Signature header exists but is not valid" parts of that report put a question in mind. Does the "Use DomainKeys" checkbox in the Plesk Panel really working? I mean, it creates all the DNS entries and all, but the email message is starting with a line "DomainKey-Status: no signature" and that supports the 2nd line from the last in that report.

The question is, what should I do to make DomainKeys work as it should? I am using the latest 11.5.30 Update #23 of Plesk Panel for Windows on a Windows 2012 Standart server with MainEnable Enterprise Premium. Enterprise version of MainEnable also has DKIM settings available for all the domains in its own panel, but it's disabled because I didn't set anything in there.

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Plesk 11.x / Windows :: Internal Error - Wrong Encryption Key Size

Feb 5, 2014

When I create a new subscription in Plesk 11.5 for Windows, i'm shown the following message:

Internal error: Wrong encryption key size

MessageWrong encryption key size
File aps_php.php
Line237
TypeException

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Plesk 12.x / Windows :: Error - Wrong Permissions For Psaadm And Psacln Account

Jul 10, 2014

In plesk 11 all work OK , but now in version 12 , something go wrong.

I have an VPS Windows 2008 with Plesk 12 and Persits Software like (www.aspjpeg.com).

The Path of software is : C:Program FilesPersits SoftwareAspJpg

I set the permissions :

- Everybody (FullControl)
- Administrator (FullControl)
- Users (FullControl)

All go right, but the Plesk run micro update or check permission add this other account :

- psaadm (Deny All)
- psacln (Deny All)

And then persists Software not work in ASP files. If I delete this permission or change to Full Control all work again, but when have a new update all permission was reset and set again Deny All.

What happened? What can I do ?

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Plesk 12.x / Windows :: Second Error - Wrong Permissions For Psaadm And Psacln Account

Jul 23, 2014

[URL]

Al go right with that entry in (C:ParallelsPlesketcDiskSecurityDiskSecurity.xml)

Code:
<Entry AccounType="1" Account="Psacln" Path="C:Program FilesPersits Software" Comment="C:Program FilesPersits Software"
AceFlags="ThisFolderSubfoldersAndFiles" AccessMask="FullAccess" EntryFlags="0" />

But the last microupdate update the file xml and delete my custom line. The Plesk Teem or Support know how can I set a entry for ever?

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Plesk 12.x / Windows :: Migration Manager Error

Nov 16, 2014

While attempting to migrate from previous version of Plesk Panel Windows to current (Windows 2012 R2 with Plesk Panel 12) version, following error appears which stops PMM to proceed further.

Error: [Errno 2] No such file or directory: 'C:ParallelsPleskPMM
sessions20141117102120197capability_info'

This error is generated for all subscriptions which we are trying to migrate and above file can indeed be confirmed missing.

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Plesk 11.x / Windows :: 11.5 Migration Tool Error

May 6, 2014

I started a migration from HELM3 to Plesk 11.5 for a client.After 12 hours it failed.the error log says ERROR:()Unable to download dump files to local store.

ERROR:()You were not connected because a duplicate name exists on the network. If joining a domain, go to System in Control Panel to change the computer name and try again. If joining a workgroup, choose another workgroup name no other server with this hostname or workgroup exists on our network?

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Plesk 11.x / Windows :: Migration Error - IP Address Not Found

May 5, 2013

I'm trying to migrate a server that has the version 10 to another server with version 11.

When I run the migration manager, I get the message "IP Address not found '.

Both teams have the same type of IP, exclusive.

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Plesk 12.x / Windows :: Backup And Restore - After Server Migration Some Settings Not Copied Across

Dec 22, 2014

After a server migration, some critical Plesk settings were not copied across, even though the option to backup/restore panel configuration was used. e.g.

skeleton (vhosts.skel folder)
php.ini (Program Files (x86)ParallelsPleskAdditionalPleskPHP5* folder)
Default site (vhostsdefault folder)
health config (Program Files (x86)ParallelsPleskadminconfcustom-health-config.xml)
Additional Administrator accounts

Is there a way to get these things to backup and restore that I am doing wrong?

Are there other important settings/data that I have missed from that list? I am still paying to keep the old server in case I discover something else!

Using Plesk Backup & Restore for disaster recovery will lose these settings unless they take extra steps. e.g. I now have a simple batch file that copies these files to a private folder on one of the domains before the daily backup kicks in.

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Plesk 12.x / Linux :: Messages Go With Valid Domain Keys Signature / But Without DKIM Signature

Aug 1, 2014

My server has plesk 12 with Ubuntu.The problem I have is that the messages go with a valid domain keys signature, but without the DKIM signature.I'm not using opendkim.

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Plesk 12.x / Linux :: Wrong Permissions After Migration?

Sep 5, 2014

I had a old virtual Server with Ubuntu+Plesk12. I build a new dedicated Server with CentOS6+Plesk12 and migrate all Domains. Now i have a strange problem:

When i upload a file with FTP-User "user1", the file has the permissions Group=psacln & Owner=user1. All is fine, i can see and edit this file in a FTP-Program. But when my website create a file (cache html files or installed plugin folders in wordpress), I can't see, can't edit and can't download this files.

When i login to plesk with the admin account, i can see and edit this files. They have also Group=psacln & Owner=user1 and i can give them 0666 rights but when i login with FTP-User "user1" with my FTP-Program, I didn't see that files?!

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Plesk 12.x / Linux :: Backup Restore From Any Domains - Signature Damage

Oct 15, 2014

I have a big Problem to restore Backups from any Domains from a Plesk 11.0.9 Server with ubuntu 12.04 to a Plesk 12.0.18 Server with ubuntu 14.04

Backups from ftp-Backup Server didnt work, error is the backup Signature is damage etc........

Is there any Chance to restore the backups ?

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Plesk 11.x / Windows :: How To Enable DKIM-signature

Mar 5, 2013

I've enabled the DomainKeys-Signature in my server.Now I want to enable DKIM, how?

==========================================================
Summary of Results
==========================================================
SPF check: pass
DomainKeys check: pass
DKIM check: neutral
Sender-ID check: pass
SpamAssassin check: ham

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Plesk 12.x / Linux :: Migration Fails - Wrong Syntax For Command Parameter

Jul 15, 2014

We're trying to migrate a Webspace from a 11.5 to a 12.0.18 Plesk host using the Migration Manager. The Webspace contains 4 domains. The main domain of the webspace gets migrated fine, however, all of the "child" domains fail with the following error:

Execution of /usr/local/psa/admin/plib/api-cli/domain.php --create webspace-domain.ch -webspace-name child-domain.ch -do-not-apply-skeleton -notify false -guid 733c0e02-4b75-4f73-8421-03b23051d65d -creation-date 2013-06-06 -skip-plan -ignore-nonexistent-options failed with return code 1.

Stderr is
Wrong syntax for command's '-webspace-name' parameter. 'webspace-domain.ch' does not match the pattern '/^[[:alnum:]]([[:alnum:]-]{0,61}[[:alnum:]]){0,1}(.[[:alnum:]]([[:alnum:]-]{0,61}[[:alnum:]]){0,1})+$/iu'.

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Plesk 12.x / Windows :: When Try To Create New Signature / Add Protected Directory Failed

Jul 4, 2014

I have this big problem, when I try to create a new signature, it returns me this error (ProtDir_IIS :: update () failed: Add Protected Directory failed: columns SiteId, path are not unique (Error code 1)).

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Plesk 12.x / Windows :: Local Scheduled Backup Error

May 22, 2015

I have recently upgraded Plesk Panel from 11.0.5 windows to 12.0.18 MU#46 windows.

As checked that local plesk backup via GUI throwing error and is not working. On checking the event viewer I found below event during backup run.

Log Name: Plesk
Source: scheduled_backup.exe
Date: 5/23/2015 6:52:06 AM
Event ID: 1
Task Category: None
Level: Warning

[Code] ....

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Plesk 12.x / Windows :: Getting Error While Running Backup On Server

Aug 25, 2014

Getting error while running backup on server. Plesk 12 windows 2012.

WARNING: (server object 'server') Cannot dump sso certificate[Could not find file 'C:Program Files (x86)ParallelsPleskadminconfsso.sp.pem'.]
WARNING: (server object 'server') Cannot dump idp certificate[Could not find file 'C:Program Files (x86)ParallelsPleskadminconfsso.idp.pem'.]

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Plesk 11.x / Windows :: Panel 11.5 Backup Manager Error

Jun 6, 2014

I am now fgetting an error while clicking the Backup Manager option in Plesk panel 11.5 in Windows 2008 R2. see the error below:-

===========
Error: 'ascii' codec can't encode character u'xc2' in position 392: ordinal not in range(128)
===========

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Plesk 12.x / Windows :: Backup Manager Error - Ordinal Not In Range(128)

Jul 31, 2014

When I click to Backup Manager it gives an error "Error: 'ascii' codec can't decode byte 0xc4 in position 7: ordinal not in range(128)" , now i can't reach backup properties

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Plesk 11.x / Windows :: FTP Backup Failed - CURL Timeout Error

May 28, 2014

I'm having this issue when trying to set automatic backups to a separate server:

Cannot export dump file 'Friday_02_05_14_info_1405020913.xml' to 'ftp://Scott@00.000.000.00/Backup/'
[Transport error: unable to send directory to repository: Transport error: unable to put local file D:PleskPrivateTemp/repo_transport_tmp_01cf65e52b9bf130friday_02_05_14_1405020913.zip to friday_02_05_14_1405020913.zip: Curl error: Timeout was reached]Click to expand...

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Plesk 11.x / Windows :: Internal Server Error 500.0 When Upload Database Backup File

Dec 23, 2014

I'm having a problem with Plesk Panel 11.0.9 update #64. All other page running perfect. But when I go to "Backup Manager --> Database Backup Repository --> Upload Backup File" then Plesk Panel show error: Internal Server Error 500.0.

On server, it show detail below: .....

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Plesk 12.x / Windows :: MSSQL - Unable To Backup Database Operating System Error 5

Mar 28, 2015

12.0.18 update #39
Server 2012r2

Logged into my panel today to run a database backup on a site I'm working on to be confronted with the following:

Unable to backup database 'XXXXXXXXXX'
Cannot open backup device 'C:Program Files (x86)ParallelsPleskBackupXXXXXXXXX.co.nzdatabasesXXXXXXXXX-29 est'. Operating system error 5(Access is denied.).
BACKUP DATABASE is terminating abnormally.

(Error code 21)

I'm not sure why permissions would change on their own, I'm also not sure how to fix the permissions error. I get the same error on all databases.

PrivateTemp folder appears to have write permissions for Group MSSQLSERVER

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Plesk 12.x / Windows :: Wrong Notification Of Resource

Apr 30, 2015

Service Plans : Max 5Gb space
Add-on: Unlimited space

I have a domain with 7GB and every day recive an email like this :

The 'domain.com' subscription, owned by user 'Admin', is approaching or already exceeded the resource usage limits:

Web Space: Unlimited / 7249 MB used / Unlimited​

I think plesk need to see the plan and addon to see the correct resource...

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Plesk 11.x / Windows :: Wrong Permissions After Update

May 22, 2014

I have a Plesk Panel v11.5.30 installed into a Windows Server 2012. Whenever the panel is updated, the filesystem permissions are modified. Group psacln cannot access to several folders like C:Program files, C:Program files (x86), etc. Plesk users connected via Remote Desktop cannot run programs like Internet Explorer or so. Some web apps use Crystal Reports to build reports, and this doesn't work either.

Why does the upgrade process restrict access to these folders? It is possible to modify default permissions applied after panel upgrades?

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Plesk 11.x / Linux :: No Backup / Migration Of Data Stored In Roundcube

May 30, 2014

Ubuntu 12.04.4 LTS
Panel version 11.5.30 Update #45

The data stored in roundcube webmail (like contacts and signatures ), located in the database table "roundcubemail", is not transferred when migrating the whole server, customer or the domain that uses it. Also in the backup server, account, domain this data is not included.

I think it's a real problem if a customer with many mailboxes, who only uses roundcube, needs a backup or wants to migrate to another server. Ok, this data could be exported in rounbcube with a few mouse clicks, but it´s not very comfortable. In my opinion this should be included in the backup and also in the migration process (migration manager).

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Plesk 12.x / Linux :: Migration Between Two Servers - Backup Zip File Not Compatible

Sep 11, 2014

I am configuring a new Plesk server 12.x based on Linux. I already have a Plesk server in 10.x on Windows and i would like to transfer all the data we have on this one to the new server.

I tried to do a backup of the old server using the web interface but the zip file created was not compatible with the one using Linux.

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Plesk 12.x / Linux :: Crontabmng Error After Migration

Feb 24, 2015

We successfully migrated web and email from a Plesk 9.3 system to the new Plesk 12.0 system. Afterwards i try to install new extensions and / or try to delete existing extensions and receive the following error:

Die Erweiterung Webserver Configurations Troubleshooter kann nicht entfernt werden: crontabmng failed: /usr/bin/crontab execution failed: "crontabViWP46":11: bad command errors in crontab file, can't install. System error: crontab execution error

Means that i am not able to delete the extension "Webserver Configurations Troubleshooter". But the extension is delete (but not completelly - only a checkbox is shown without entry).

Is something comes with a config of the old server? All works proper until migration.

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Plesk 12.x / Linux :: Error 403 Forbidden On All Sites After Migration

Dec 17, 2014

We have installed Plesk 12 on a fresh up to date Ubuntu 14.04 x64 server.

After installation, and before any migration, we have moved some folders:

- /var/www/vhosts -> /opt/vhosts
- /var/qmail -> /opt/qmail
- /var/mysql -> /opt/mysql

We have created symlinks, modified some configuration files (Plesk included) and ran domains reconfiguration script (zero domain installed, but just in case the script will do anything else).

After that, we have launched Plesk Migration Wizard (from Plesk 9 to last release).

Everything has worked fine: all domains have been migrated on our new folders (/opt based) and owners has been correctly defined for each domain. The same for MySQL and all mail accounts.

We have checked Apache VirtualHost configured by Plesk Migration Wizard : our new folders are used (/opt).

So all seems to be ok.

But now, all websites (configured with Apache and Apache PHP module) returns 403 Forbidden error.

We have try changing to FastCGI with Apache same error.

We have try changing to full Nginx (PHP and static files), some websites run.

We have checked some KB (112884, 800) but all seems to be good.

Is there any steps we have omitted when we move folders ?

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Plesk 12.x / Linux :: Internal Server Error During Migration

Oct 31, 2014

I'm trying to migrate a Plesk 9.5 to a Plesk 12 via the tools.

I tested some domains before doing he whole but I have a "big" domain who make an error:

ERROR: Call to a member function updateUser() on a non-object (Abstract.php:930)

I already checked on google, tested the solution but each time I do the migration, it crash again...

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Plesk 12.x / Linux :: Migration Failed - Error Message

Jul 16, 2014

I am getting the following error message when I try to migrate sites from an old server to a new server.:

PHP Notice: Trying to get property of non-object; File: /usr/local/psa/admin/plib/backup/Conflicts/PleskDataManager.php, Line: 173
PHP Notice: Undefined index: 192.168.100.25; File: /usr/local/psa/admin/plib/backup/Conflicts/PleskDataManager.php, Line: 180

[Code] ....

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Plesk 12.x / Linux :: Migration Between Servers - Error With DNS Configuration

Feb 18, 2015

Yesterday I migrated a domain with the migration tool from a Debian 7.6 Plesk 12.0.18 MU35 box to a Debian 7.6 Plesk 12.0.18 MU35 box

This domain have a simple DNS configuration. The A registry for the domain.com was an own IP instead the IP of the server. Rest of the DNS configuration was the same.

After migration the A registry for the domain.com was an own IP too (as expected) but also the A registry for mail.domain.com

Before migration, in the old server:

A domain.com x.x.x.x (own ip)
A mail.domain.com y.y.y.y (server ip)

After migration, in the new server:

A domain.com x.x.x.x
A mail.domain.com x.x.x.x

The migration had changed the IP for mail.domain.com for the IP of the A registry for domain.com

Very strange. I double-checked it (as the domain in the "old" server was suspended)

Client don´t have access to the control panel, so no changes done.

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