I am now fgetting an error while clicking the Backup Manager option in Plesk panel 11.5 in Windows 2008 R2. see the error below:-
===========
Error: 'ascii' codec can't encode character u'xc2' in position 392: ordinal not in range(128)
===========
I see that, when subscriptions is suspended, backup manager continuous working.
View 2 Replies View RelatedWhen I click to Backup Manager it gives an error "Error: 'ascii' codec can't decode byte 0xc4 in position 7: ordinal not in range(128)" , now i can't reach backup properties
View 1 Replies View RelatedWhile attempting to migrate from previous version of Plesk Panel Windows to current (Windows 2012 R2 with Plesk Panel 12) version, following error appears which stops PMM to proceed further.
Error: [Errno 2] No such file or directory: 'C:ParallelsPleskPMM
sessions20141117102120197capability_info'
This error is generated for all subscriptions which we are trying to migrate and above file can indeed be confirmed missing.
First of all I checked via command line if any software is not installed properly while plesk installation was done on destination server (windows server 2012 R2). All looks fine, please check attached file pleskinstallation.txt
Source plesk version 10.4.4 (windows server 2008)
Destination plesk version 12.0.18 MU#23 built.
We are in testing mode of migrating websites hosted with source plesk version 10.4.4 onto destination server plesk server 12.0.18 having (windows server 2012 R2).
What we did, we restored the backup of Source plesk version 10.4.4 (windows server 2008) to Destination plesk version 12.0.18 MU#23 built.
Now the problem is that backup which we restored on Destination plesk version 12.0.18 MU#23 was of 68 GB and now when we setup the backup on Destination plesk version 12.0.18 MU#23 and when backup completes successfully it show us wrong backup size up to 16 GB.
We have requested several times to plesk support has to check the entire new plesk version in terms of all feature (like taking backup, restoring, plesk installation etc) while releasing new version, If they have noticed bug than plesk support should not release new version or micro update until they are sure.
I would request them again to check backup size bug along with other bugs.
1. "Stats crashing and not updating stats"
2. installing "Spam assassin" on Plesk 12.0.18 on windows server 2012 r2 and we are getting error:
Error: Unable to set Plesk SpamAssassin 3.3.2 as the default Spam Filter: defpackagemng failed: Execute spammng.exe --check failed with error code 1: Unable generate the unique file name by template D:Program Files (x86)ParallelsPleskAdditionalPerlsiteetcmailspamassassinlocal.cf[*].bak: directory D:Program Files (x86)ParallelsPleskAdditionalPerlsiteetcmailspamassassin does not exist.
We are getting an error every time that i try to add a new IP on Plesk panel. I go to "Tool and settings" than "IP address", "Add ip address" on fields i already try to ip:
xx.xx.xx.xx/32
and
xx.xx.xx.xx/submask
every time that i click on OK, the button become loading an never finish....
I restored Plesk Panel from web-gui up to 11 hours, is it normal?I have more that 300 accounts.
View 1 Replies View RelatedI'm unable to access my plesk control panel .its giving this error "Unable to read Control Panel configuration file";tried all available solution for permissions but the problem remains.
View 3 Replies View RelatedI have multiple backups stored under server repository (subscriptions --> <domainname> --> website and domains --> backup manager).
The physical files are located at: /var/lib/psa/dumps/clients/904279/domains/<domainname>/
When I click the green arrow to download these files to a local computer (see attached image) I get a new page with title "Download the backup file". On this page I have the option to set a password on the downloaded file, but no matter what I do (password or no password) the file is not downloaded to my local PC. I don't get a pop-up box with the option to save the file. Just nothing happens ...
I have a 6GB backup file created with another Plesk Backup Manager, now I trying to upload this backup file to my Plesk Backup Manager but after upload 3% I am getting "413 Request Entity Too Large" error, I tried with disable NGINX but still getting this error.
how can I resolve this error or is their any other way to upload my file on backup manager?
I see that Backup Manager have a file size restriction of 2GB how can I increase this?
I have an Ubuntu 14.04 LTS 64 bit virtual private server with Plesk 12. The server is hired from a hosting provider. The server is used to run the Odoo ERP application (using postgres database).
The Odoo application is running fine and now I want to create a backup of the application using Plesks Backup manager.
I choose configurations and content option in the backup manager but the created backup is only 200kb.
I think the problem is the location where the Odoo application is installed is not included in the backup. I made a tar backup from the server and extracted it on my pc. It seems that the main parts of the Odoo application are in the var, opt, etc and usr directories (not in a domain but under root).
Installing the application in a domain would solve the Plesk backup issue I think but the installation script of Odoo puts Odoo in var, opt, etc and usr directories even if I put the install script in the directory of a created domain. Since the manual Odoo installation is complicated I am very happy to use the script.
My questions are:
1. Is it possible to include the directories var, opt, etc and usr in the Plesk backup and how and where do I do that?
2. Can I restore such a backup without no problem in Plesk?
I have recently upgraded Plesk Panel from 11.0.5 windows to 12.0.18 MU#46 windows.
As checked that local plesk backup via GUI throwing error and is not working. On checking the event viewer I found below event during backup run.
Log Name: Plesk
Source: scheduled_backup.exe
Date: 5/23/2015 6:52:06 AM
Event ID: 1
Task Category: None
Level: Warning
[Code] ....
Getting error while running backup on server. Plesk 12 windows 2012.
WARNING: (server object 'server') Cannot dump sso certificate[Could not find file 'C:Program Files (x86)ParallelsPleskadminconfsso.sp.pem'.]
WARNING: (server object 'server') Cannot dump idp certificate[Could not find file 'C:Program Files (x86)ParallelsPleskadminconfsso.idp.pem'.]
I'm having this issue when trying to set automatic backups to a separate server:
Cannot export dump file 'Friday_02_05_14_info_1405020913.xml' to 'ftp://Scott@00.000.000.00/Backup/'
[Transport error: unable to send directory to repository: Transport error: unable to put local file D:PleskPrivateTemp/repo_transport_tmp_01cf65e52b9bf130friday_02_05_14_1405020913.zip to friday_02_05_14_1405020913.zip: Curl error: Timeout was reached]Click to expand...
When I try to migrate from plesk 11.5 to Plesk 12.0 appears this error "Backup has wrong signature. Restoration prohibited" and migration is not performed . The Plesk 12.0 is a new installation in a new Windows 2012 R2 server.
View 3 Replies View RelatedI have a problem with my Plesk Backup Manager... When I'm doing server backup (sending to FTP) I get this message...
Error:
Runtime error: Export dump to FTP failed at /usr/local/psa/admin/bin/plesk_agent_manager line 727.
at /usr/local/psa/admin/bin/plesk_agent_manager line 727
main:erform('verbose', 4, 'owner-type', 'server', 'split-size', undef, 'session-path', '/usr/local/psa/PMM/sessions/2014-08-12-094353.297', 'description', ...) called at /usr/local/psa/admin/bin/plesk_agent_manager line 1319
[code]....
The dump have been made successfully but can not be imported to FTP due to errors. The dump 'test_info_1408120943.xml' have been leaved at repository. Please export it manually
Error:Can't upload file '/usr/local/psa/PMM/tmp/backup5DrNQ9/test_info_1408120943.xml.tar' to ftp. Error code: 1
I'm having a problem with Plesk Panel 11.0.9 update #64. All other page running perfect. But when I go to "Backup Manager --> Database Backup Repository --> Upload Backup File" then Plesk Panel show error: Internal Server Error 500.0.
On server, it show detail below: .....
12.0.18 update #39
Server 2012r2
Logged into my panel today to run a database backup on a site I'm working on to be confronted with the following:
Unable to backup database 'XXXXXXXXXX'
Cannot open backup device 'C:Program Files (x86)ParallelsPleskBackupXXXXXXXXX.co.nzdatabasesXXXXXXXXX-29 est'. Operating system error 5(Access is denied.).
BACKUP DATABASE is terminating abnormally.
(Error code 21)
I'm not sure why permissions would change on their own, I'm also not sure how to fix the permissions error. I get the same error on all databases.
PrivateTemp folder appears to have write permissions for Group MSSQLSERVER
I have setup Backup Manager to backup Files and Configurations every week for every subscription. This worked really good however we are now considering changing this to daily basis.
As the free space on server will decrease. I was wondering i there is any way with cronjobs how to remove the backup older than 24 weeks. How to make such an cronjob script?
If possible i also would like to know where the Backup Manager physically stores its backups?
I would like to have the Backup Manger run a full server backup but exclude one domain that has tons of material which does not need to be backed up as often.
Years ago, Plesk did have the option to choose the domains to backup (Admin login). However, It was a problem at times because I would forget to include new domains.
I do not know of any similar option present now to exclude a domain from the full Scheduled Backup.
I am thinking that I could set up a reseller (myself), put all of the sites I would like to backup more often in that account and run backup from that level.
The Problem with including all of the sites is that the SUPER LARGE site, bogs downs the backup process and I really do not knew it included as often.
I have migrated User from Confixx 3.3.9 to Plesk and now it works fine.
In the Subscriptions i have disable the Feature Backup for the Costumers, but it dosent take an effect.
So i Turn it on and off again. But there was also no effect.
I lately decide to change my server provided and I decided to go for pre-installed Plesk12 service , plesk installed with os installation and in the beginning was looking ok , till I faced two problems .
The first problem I found is on Backup manager , I set a daily backup with maximum of 5 but every day I receive the error :The backup backup_website.com_info_1505272137.xml and backup_website.com_info_1505262137.xml was not created , I check the current backup task and the two task shows fails.(picture attached)
The second problem I found It may be related , is concerning the File permission , the user root and on group root are not able to change any file permission but the user pinco on group root is able to change it as well as the user Pinco on group psacln/psaserv , I updated the plesk12 to latest release to see if maybe was some changes but unfortunately nothing
Not migration for domains and was fresh install for os and plesk12
Plesk version:12.0.18 Update #48
OS: CentOS 6.2 (Final)
I've been running a Plesk server with around 100 domains for years and years now. I've always used a backup service provided by the server vendor, but with a new server, I wanted to consider some of the backup options built into Plesk.
1. It looks like Plesk/Acronis is dead or only for Windows. Is that right?
2. If I add a backup drive to the server, can I setup Plesk Backup Manager to store the backups there (instead of on the main RAID array)?
3. Are there any other 3rd party extensions that I should consider?
After a successful upgrade from 11.5.30 to 12.0.8 the Backup Manager cannot be accessed anymore. The system replies with:
Internal error: Failed to parse response. Reason: Failed to read data from stream Process output:
MessageFailed to parse response. Reason: Failed to read data from stream Process output:
File PMMConnector.php
Line708
TypePleskPMMResponseException
Apparently the backups are not saved anymore either.
My download button doesn't work in File Manager.
View 2 Replies View RelatedUsing Plesk 12 with an automated install of Wordpress. Created a site locally using wamp and after some database related issues finally managed to upload the content using a plug in and the content looks fine and largely(!) works.The directory structure is root/httpdocs/wordpress (and I can't change that as a webapp is using it - presumably the Wordpress install).
Following various articles on the net I've deleted the Wordpress skeleton files and index.html file however I'm not entirely sure whether the index.php file should directly be under root or in the httpdocs folder?? - as wherever I put index.php and edit the path accordingly it doesn't display the site.Adding the wordpress folder into the site address ie mysite.com/wordpress displays the content.
Also one article indicated that as I'm using permalinks I need to also copy the .htaccess file but it doesn't display in the Plesk file manager. I know it's a hidden file but I can't see it either when forcing FileZilla to show hidden files.[edit - as it's a windows server, further reading indicates it should be web.config rather than .htaccess (?) but the same comment applies... imh]
Is it possible in migration manager set a non default RDP port?
View 1 Replies View RelatedWhen I try to unzip my archive on FileManager, I see on logs next message:
psacontentfile.PSAUnZipperException: File 'new/.access.php' extract error ---> psacontentfile.PSAUnZipperException: Libray cannot extract this entry version required (778) ---> ICSharpCode.SharpZipLib.Zip.ZipException: Libraycannot extract this entry version required (778)
at ICSharpCode.SharpZipLib.Zip.ZipInputStream.InitialRead(Byte[] destination, Int32 offset, Int32 count)
[Code] ......
How Can I prevent users removing file web.config on FileManager?
I try set attribute read-only, but not effect.
After we update to plesk 12. We are not able to access file manager inside plesk.
Its giving this error : check attachment,
Also when we tries to delete a domain we can't its giving this error message : Failed to parse response. Reason: Failed to read data from stream Process output:
It seems some permission issue. I already executed plesk configutor and permission fix tool but the issue remains.