Plesk 12.x / Linux :: Migration Between Two Servers - Backup Zip File Not Compatible

Sep 11, 2014

I am configuring a new Plesk server 12.x based on Linux. I already have a Plesk server in 10.x on Windows and i would like to transfer all the data we have on this one to the new server.

I tried to do a backup of the old server using the web interface but the zip file created was not compatible with the one using Linux.

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Plesk 12.x / Linux :: Migration Between Servers - Error With DNS Configuration

Feb 18, 2015

Yesterday I migrated a domain with the migration tool from a Debian 7.6 Plesk 12.0.18 MU35 box to a Debian 7.6 Plesk 12.0.18 MU35 box

This domain have a simple DNS configuration. The A registry for the domain.com was an own IP instead the IP of the server. Rest of the DNS configuration was the same.

After migration the A registry for the domain.com was an own IP too (as expected) but also the A registry for mail.domain.com

Before migration, in the old server:

A domain.com x.x.x.x (own ip)
A mail.domain.com y.y.y.y (server ip)

After migration, in the new server:

A domain.com x.x.x.x
A mail.domain.com x.x.x.x

The migration had changed the IP for mail.domain.com for the IP of the A registry for domain.com

Very strange. I double-checked it (as the domain in the "old" server was suspended)

Client don´t have access to the control panel, so no changes done.

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Plesk 11.x / Linux :: No Backup / Migration Of Data Stored In Roundcube

May 30, 2014

Ubuntu 12.04.4 LTS
Panel version 11.5.30 Update #45

The data stored in roundcube webmail (like contacts and signatures ), located in the database table "roundcubemail", is not transferred when migrating the whole server, customer or the domain that uses it. Also in the backup server, account, domain this data is not included.

I think it's a real problem if a customer with many mailboxes, who only uses roundcube, needs a backup or wants to migrate to another server. Ok, this data could be exported in rounbcube with a few mouse clicks, but it´s not very comfortable. In my opinion this should be included in the backup and also in the migration process (migration manager).

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Plesk 12.x / Linux :: Make Compatible PHP Installation With Sockets And Pthreads

Mar 4, 2015

How to install PHP (v.5.3+) compatible with Plesk v.12.08 with support for sockets and pthreads, mysql and etc. for Centos 6.5 (I have some configuring options).

Should I build it or there are another options provided by Plesk panel?

I need only one PHP (not multiple releases) but fine working if possible.

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Plesk 12.x / Linux :: File Permission And Backup Manager

May 27, 2015

I lately decide to change my server provided and I decided to go for pre-installed Plesk12 service , plesk installed with os installation and in the beginning was looking ok , till I faced two problems .

The first problem I found is on Backup manager , I set a daily backup with maximum of 5 but every day I receive the error :The backup backup_website.com_info_1505272137.xml and backup_website.com_info_1505262137.xml was not created , I check the current backup task and the two task shows fails.(picture attached)

The second problem I found It may be related , is concerning the File permission , the user root and on group root are not able to change any file permission but the user pinco on group root is able to change it as well as the user Pinco on group psacln/psaserv , I updated the plesk12 to latest release to see if maybe was some changes but unfortunately nothing

Not migration for domains and was fresh install for os and plesk12

Plesk version:12.0.18 Update #48
OS: CentOS 6.2 (Final)

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Plesk 12.x / Linux :: Backup CentOS Server File Directory

Feb 25, 2015

Which protocol I should use for performing a backup of important server files and folders. I do make a snapshot but i found that's not enough.

My Centos 6.6 has ProFTPD configuration setup only for webhosts so no root access. I came across SCP, but don't know how to secure that like a Pro. I have also heard about SSHFS for linux.

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Plesk 11.x / Linux :: Upload Backup MSSQL Server File - Filemng Cp Failed

Mar 19, 2014

I'm trying to upload backup ms sql server file. But the Control panel tells me error: "Error: copy_file failed: filemng cp failed:"

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Plesk 12.x / Linux :: Deny User Upload File Via File Manager Or Hidden File Tab?

Feb 10, 2015

I'm build Plesk Panel for Linux and Presence Builder, I don't want my user can upload their website to hosting via File Manager. How can I do it...

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Plesk 12.x / Windows :: Migration Error - Backup Has Wrong Signature

Apr 27, 2015

When I try to migrate from plesk 11.5 to Plesk 12.0 appears this error "Backup has wrong signature. Restoration prohibited" and migration is not performed . The Plesk 12.0 is a new installation in a new Windows 2012 R2 server.

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Plesk 12.x / Windows :: Backup And Restore - After Server Migration Some Settings Not Copied Across

Dec 22, 2014

After a server migration, some critical Plesk settings were not copied across, even though the option to backup/restore panel configuration was used. e.g.

skeleton (vhosts.skel folder)
php.ini (Program Files (x86)ParallelsPleskAdditionalPleskPHP5* folder)
Default site (vhostsdefault folder)
health config (Program Files (x86)ParallelsPleskadminconfcustom-health-config.xml)
Additional Administrator accounts

Is there a way to get these things to backup and restore that I am doing wrong?

Are there other important settings/data that I have missed from that list? I am still paying to keep the old server in case I discover something else!

Using Plesk Backup & Restore for disaster recovery will lose these settings unless they take extra steps. e.g. I now have a simple batch file that copies these files to a private folder on one of the domains before the daily backup kicks in.

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Better Webmail Program That's Compatible With Plesk

Mar 1, 2006

I have a Plesk server. Plesk by default uses the Horde webmail software. I was wondering if there is a more powerful, better tool for webmail out there that also works with Plesk. All feedback is appreciated.

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Plesk 12.x / Linux :: How To Tell If Migration Is Still In Process

Jun 12, 2015

I'm migrating 11 domains from my old server to my new server, and it's been running now for 3 hours and the progress section shows 100% but it looks like it's still running.

And each time I check the "Domains" section I see a couple of my domains listed but not all of them yet, and the ones I do see the "Disk Usage" on one of my domains that I know is large shows the same figure each time I go to this page; it doesn't seem like it has increased at all.

How can I tell if the migration is still processing or if it has froze and I should restart the migration again?

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Plesk 12.x / Linux :: Migration From 11.5 To 12.0.18 - No Tab Mail

Jun 23, 2014

Since upgrading to 12.0.18 i have picked up a strange problem when creating a new email account.The Mail tab is not displayed and does not allow me to create email accounts, in version 11.5 I also appeared tab. I have reviewed the FAQ and the solution to change tables in the DB does not serve 11.5 (I understand that by varying the field names and values ​​in 12.0.18).

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Plesk 12.x / Linux :: Crontabmng Error After Migration

Feb 24, 2015

We successfully migrated web and email from a Plesk 9.3 system to the new Plesk 12.0 system. Afterwards i try to install new extensions and / or try to delete existing extensions and receive the following error:

Die Erweiterung Webserver Configurations Troubleshooter kann nicht entfernt werden: crontabmng failed: /usr/bin/crontab execution failed: "crontabViWP46":11: bad command errors in crontab file, can't install. System error: crontab execution error

Means that i am not able to delete the extension "Webserver Configurations Troubleshooter". But the extension is delete (but not completelly - only a checkbox is shown without entry).

Is something comes with a config of the old server? All works proper until migration.

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Plesk 12.x / Linux :: Missing Resellers On Migration

Jun 3, 2015

We have a problem migrating from 11.0.9 to a different server running 12.0.18. Our Plesk 11 server is running great since years ago. We have 3 resellers there, say reseller1 with 17 domains, reseller2 with 13 domains and reseller3 with 250 domains.

First, we executed a complete server migration with:
/usr/local/psa/bin/migrate -m -host xxx.xxx.xxx.xxx -password xxxxxx -ip-mapping /root/migration-mapping.txt -skip-license -replace-existing-objects true

The process ran properly, but in the end we've found reseller1 and reseller2 were NOT migrated. No errors were reported tho.

While investigating this issue we have found:

1) "/usr/local/psa/bin/migrate --list-resellers" returns only reseller3. So it looks like reseller1 and reseller2 are not "seen" by the migrate utility.

2) /usr/local/psa/bin/migrate -mr reseller1 returns:
Migration started at: 2015-06-03 04:21:11
The following clients not exist: reseller1

3) /usr/local/psa/bin/migrate --list-subscriptions returns the 250 subscriptions of reseller3, but no single mention to reseller1 and reseller2 subscriptions.

In short, reseller1 and reseller2 are invisible for the migration utility. Both missing resellers are ok, enabled and active in our Plesk 11 server.

We are now stuck on the migration process and wondering if this could be a bug in the migrate utility? or some inconsistence in our Plesk 11?

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Plesk 12.x / Linux :: What Happens With Email On Old Server After Migration

Sep 2, 2014

If you transfered an account with the PMM, is e-mail still received on the old server being forwarded to the new one?

Is it a good idea to transfer only e-mail & accounts again after DNS propagates to the new server?

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Plesk 12.x / Linux :: Wrong Permissions After Migration?

Sep 5, 2014

I had a old virtual Server with Ubuntu+Plesk12. I build a new dedicated Server with CentOS6+Plesk12 and migrate all Domains. Now i have a strange problem:

When i upload a file with FTP-User "user1", the file has the permissions Group=psacln & Owner=user1. All is fine, i can see and edit this file in a FTP-Program. But when my website create a file (cache html files or installed plugin folders in wordpress), I can't see, can't edit and can't download this files.

When i login to plesk with the admin account, i can see and edit this files. They have also Group=psacln & Owner=user1 and i can give them 0666 rights but when i login with FTP-User "user1" with my FTP-Program, I didn't see that files?!

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Plesk 12.x / Linux :: Migration And Symbolic Links?

Feb 17, 2015

Just went through a migration and everything appeared to go pretty smooth, but we figured out there was an issue with symbolic links.

A site on an old server running plesk 12 had symbolic links in it. When the site is Migrated through the plesk migration tool, the symbolic links aren't preserved on the new server.

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Plesk 12.x / Linux :: After Migration To New Server - No Awstat

Nov 17, 2014

I have recently migrated to new server with Plesk 12. There was a webalizer even I used to have awstat. So I installed awstat and changed it in the settings. But every day when I synchronized the abonnement it changed alone back to Webalizer ... which I dont want

When I tried to deactivate or deinstall Webalizer in plesk using the update manager, I got an error:

"Some errors occured during installation."

Solved, changed settings in Customer Service Plan and synchronized...

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Plesk 12.x / Linux :: Watchdog Messages After Migration From 11 To 12

Sep 26, 2014

After migrating to a new server and also from plesk 11 to 12 i've got two watchdog errors:

/bin/sh: /usr/local/psa/libexec/modules/watchdog/cp/clean-events: No such file or directory
/bin/sh: /usr/local/psa/libexec/modules/watchdog/cp/pack-sysstats: No such file or directory

Both files dont exist. Is it save to delete the scheduled taks or should those tasks exist?

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Best File Sharing Method Between CENTOS/LINUX Servers

Apr 16, 2007

What is the best way to share files/folders between centos/linux servers?

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Plesk 12.x / Linux :: No Migration And Transfer Agent Found

Dec 20, 2014

Plesk from plesk server Migration, I want to do

I get the following error.

Error: No Migration & Transfer Agent found. Data migration cannot be performed.

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Plesk 12.x / Linux :: Migration Manager And Horde Settings

Apr 8, 2015

I am setting up a new server and started to migrate domains from an 11.x plesk server to this new server with plesk 12.x on it. Everything works fine, domains, users, mailboxes, everything is migrated - except the horde settings inside the webmail. I recognized this after my first login into webmail, normally the inbox is shown (I configured my webmaoil this way) but after the migration this setting is lost - including all other settings. How to migrate this settings?

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Plesk 12.x / Linux :: Error 403 Forbidden On All Sites After Migration

Dec 17, 2014

We have installed Plesk 12 on a fresh up to date Ubuntu 14.04 x64 server.

After installation, and before any migration, we have moved some folders:

- /var/www/vhosts -> /opt/vhosts
- /var/qmail -> /opt/qmail
- /var/mysql -> /opt/mysql

We have created symlinks, modified some configuration files (Plesk included) and ran domains reconfiguration script (zero domain installed, but just in case the script will do anything else).

After that, we have launched Plesk Migration Wizard (from Plesk 9 to last release).

Everything has worked fine: all domains have been migrated on our new folders (/opt based) and owners has been correctly defined for each domain. The same for MySQL and all mail accounts.

We have checked Apache VirtualHost configured by Plesk Migration Wizard : our new folders are used (/opt).

So all seems to be ok.

But now, all websites (configured with Apache and Apache PHP module) returns 403 Forbidden error.

We have try changing to FastCGI with Apache same error.

We have try changing to full Nginx (PHP and static files), some websites run.

We have checked some KB (112884, 800) but all seems to be good.

Is there any steps we have omitted when we move folders ?

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Plesk 12.x / Linux :: Migration Manager Doesn't Copy Anything

Jan 24, 2015

I've got a problem to migrate A user from one server to another.

I tried to use the migration manager, but if I start the migration manager the migration will be started but after 2 seconds it has finished and no migration has be doen.

or should I moove the data manually?

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Plesk 12.x / Linux :: Internal Server Error During Migration

Oct 31, 2014

I'm trying to migrate a Plesk 9.5 to a Plesk 12 via the tools.

I tested some domains before doing he whole but I have a "big" domain who make an error:

ERROR: Call to a member function updateUser() on a non-object (Abstract.php:930)

I already checked on google, tested the solution but each time I do the migration, it crash again...

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Plesk 12.x / Linux :: Webalizer Stopped Working After Migration?

Sep 15, 2014

I have recently migrated my websites from Plesk 11.0.9 to a new server with Plesk 12.x and the webalizer is not working.

- Is there a chance to repair it and not loose the data? If yes, how do I do that?

- Or do I have to remove it and install Webalizer again? How do I do that?

OS Ubuntu

Uninstalling Webalizer with plesk updater is not possible.

After executing this:

Code:
# /usr/local/psa/admin/bin/statistics --calculate-all
I get:

Code:
WARNING during statistics_collector execution: : Executing logs preparation...
error: error creating output file /var/www/vhosts/system/domain.tld/logs/error_log.1: File exists
statistics[6845]: Unable to execute logrotate via: /opt/psa/logrotate/sbin/logrotate /opt/psa/etc/logrotate.conf -s /opt/psa/var/logrotate.status

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Plesk 12.x / Linux :: Migration No Free IP Addresses Of This Type Available

Jun 17, 2015

get this problem on a completely new installed machine Ubuntu 14.04. I want to migrate and i come only to that point after Checks -

Home>Tools & Settings>Migration & Transfer Manager>
Define IP Addresses Mapping:

Next button is unavailable and i get the message "No free IP addresses of this type available".I tried to upload a new txt file with old and new IP address, but i doesn't get a feedback. So what I can do now?

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Plesk 11.x / Linux :: Domain Keys Won't Work After Migration

May 24, 2013

Recently I migrated my server from CentOs 5 to CentOS 6.4, while using the migration manager from plesk 11.0.9 (the migration was between the same plesk version).

I used rsync first, which caused some trouble, but without it, the migration process worked fine.

Unfortunately, if I create new domains now, they won't get any domainkey DNS entries anymore and under /etc/domainkeys no keys are created for the new domains.

Nothing I tried did work so far, which was resetting the DNS template, turning on and off the domainkeys setting, nor did calling "/usr/local/psa/admin/sbin/mchk --with-spam" resolve the problem.

For the existing domains, domainkeys work fine, but I can't find any errors how I can fix my plesk installation to generate domainkeys for new domains.

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Plesk 12.x / Linux :: Migration Failed - Error Message

Jul 16, 2014

I am getting the following error message when I try to migrate sites from an old server to a new server.:

PHP Notice: Trying to get property of non-object; File: /usr/local/psa/admin/plib/backup/Conflicts/PleskDataManager.php, Line: 173
PHP Notice: Undefined index: 192.168.100.25; File: /usr/local/psa/admin/plib/backup/Conflicts/PleskDataManager.php, Line: 180

[Code] ....

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