Plesk 11.x / Windows :: Internal Error - Wrong Encryption Key Size

Feb 5, 2014

When I create a new subscription in Plesk 11.5 for Windows, i'm shown the following message:

Internal error: Wrong encryption key size

MessageWrong encryption key size
File aps_php.php
Line237
TypeException

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Plesk 12.x / Windows :: Migration Error - Backup Has Wrong Signature

Apr 27, 2015

When I try to migrate from plesk 11.5 to Plesk 12.0 appears this error "Backup has wrong signature. Restoration prohibited" and migration is not performed . The Plesk 12.0 is a new installation in a new Windows 2012 R2 server.

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Plesk 11.x / Windows :: 500 Internal Server Error

May 22, 2014

My site is showing 500 internal server error. I use classic ASP. How to enable custom error on the server? I use Plesk 11. With Plesk 9.5, it will automatically show up on the server.

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Plesk 12.x / Windows :: Error - Wrong Permissions For Psaadm And Psacln Account

Jul 10, 2014

In plesk 11 all work OK , but now in version 12 , something go wrong.

I have an VPS Windows 2008 with Plesk 12 and Persits Software like (www.aspjpeg.com).

The Path of software is : C:Program FilesPersits SoftwareAspJpg

I set the permissions :

- Everybody (FullControl)
- Administrator (FullControl)
- Users (FullControl)

All go right, but the Plesk run micro update or check permission add this other account :

- psaadm (Deny All)
- psacln (Deny All)

And then persists Software not work in ASP files. If I delete this permission or change to Full Control all work again, but when have a new update all permission was reset and set again Deny All.

What happened? What can I do ?

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Plesk 12.x / Windows :: Second Error - Wrong Permissions For Psaadm And Psacln Account

Jul 23, 2014

[URL]

Al go right with that entry in (C:ParallelsPlesketcDiskSecurityDiskSecurity.xml)

Code:
<Entry AccounType="1" Account="Psacln" Path="C:Program FilesPersits Software" Comment="C:Program FilesPersits Software"
AceFlags="ThisFolderSubfoldersAndFiles" AccessMask="FullAccess" EntryFlags="0" />

But the last microupdate update the file xml and delete my custom line. The Plesk Teem or Support know how can I set a entry for ever?

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Plesk 11.x / Windows :: Internal Error When Trying To Remove Client

Jul 21, 2014

I'm trying to delete a client from the panel and I get just that message:

"Internal error"

How to solve this?

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Plesk 12.x / Windows :: Internal Error - Site With UUID Xxxxxxxxxxx Was Not Found

Nov 10, 2014

I have faced with problem, when logged to plesk web panel:Internal error: The site with UUID "xxxxxxxxxx" was not found.

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Plesk 11.x / Windows :: Page Cannot Be Displayed Because Internal Server Error Occurred

Apr 17, 2014

I have this error.

HTML:
<?xml version="1.0" encoding="UTF-8"?>
<!--
For more information on how to configure your ASP.NET application, please visit
http://go.microsoft.com/fwlink/?LinkId=169433
-->
<configuration>
<configSections>

[Code] ....

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Plesk 11.x / Windows :: Internal Server Error 500.0 When Upload Database Backup File

Dec 23, 2014

I'm having a problem with Plesk Panel 11.0.9 update #64. All other page running perfect. But when I go to "Backup Manager --> Database Backup Repository --> Upload Backup File" then Plesk Panel show error: Internal Server Error 500.0.

On server, it show detail below: .....

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Plesk 12.x / Windows :: Internal Error When Removing Domain - Failed To Parse Response

Jan 23, 2015

I am using plesk panel 12.0 when i try to remove domain i get this error :

Internal error: Failed to parse response. Reason: Failed to read data from stream Process output:

MessageFailed to parse response. Reason: Failed to read data from stream Process output:

File : Domain.php
Line :393
Type :Smb_Exception

I even tried with command line utility...

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Plesk 11.x / Windows :: Internal Error - Unable To Access File Sharing Repository With Admin

Jun 22, 2014

We have Panel Plesk 11.5.30 in Windows 2008 R2. when you go to File Sharing in all the Subscriptions, appears this error: Internal error: Unable to access File Sharing repository with the system user name "admin": wrong username or password

This happen since we do the update to the new version 11.5.30 ...

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Plesk 12.x / Windows :: Adding Account To Thunderbird - Mail Server Doesn't Use Encryption

Jul 22, 2015

I have a problem while i'm trying to add a mail account to Thunderbird

I see the problem that Mail server doesn't use encryption !!!

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Internal Email Sending To Wrong Location

Jun 29, 2007

I have a dedicated Linux box hosting all of my sites.

I've offloaded my email support to google's small business hosting which I am loving.

One problem I continue to have is when I send email via a php form or internally through webmail - the email stays on the server thinking that I am still hosting the email myself. The email should instead be sending externally.

Since my Google mail is working perfectly for everyone else in getting me my emails - I'm guessing that all of my DNS is correct.

is there something that I've forgotten to change?

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Plesk 12.x / Windows :: Wrong Notification Of Resource

Apr 30, 2015

Service Plans : Max 5Gb space
Add-on: Unlimited space

I have a domain with 7GB and every day recive an email like this :

The 'domain.com' subscription, owned by user 'Admin', is approaching or already exceeded the resource usage limits:

Web Space: Unlimited / 7249 MB used / Unlimited​

I think plesk need to see the plan and addon to see the correct resource...

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Plesk 11.x / Windows :: Wrong Permissions After Update

May 22, 2014

I have a Plesk Panel v11.5.30 installed into a Windows Server 2012. Whenever the panel is updated, the filesystem permissions are modified. Group psacln cannot access to several folders like C:Program files, C:Program files (x86), etc. Plesk users connected via Remote Desktop cannot run programs like Internet Explorer or so. Some web apps use Crystal Reports to build reports, and this doesn't work either.

Why does the upgrade process restrict access to these folders? It is possible to modify default permissions applied after panel upgrades?

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Plesk 12.x / Linux :: PHP Fatal Error - Allowed Memory Size Exhausted

Feb 12, 2015

I run few export procedures which take a long time ot process (lots of joined sql) and generate quite large output. Plesk 11.0.x required some php/fcgif adjustments but I got it to work.

Now I switched ot Plesk 12 and have to set it up again.

I started with Plesk / PHP Settings for this domain:

memory_limit set = 2G
max_execution_time = 600
max_input_time = 600
post_max_size = 2G

Default subscription has no setting for above values but I have added them per this domain os not sure why it ignores my 2G value?

Error:
mod_fcgid: stderr: PHP Fatal error: Allowed memory size of 1047527424 bytes exhausted (tried to allocate 84 bytes) in

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Plesk 12.x / Linux :: Internal Error - Package With UID - Not Found

Dec 19, 2014

Trying to access any APS installed in Plesk i obtain this error: Internal error: Package with UID 'fb00f4ad-620a-4052-96b7-398bd99d9d6d' not found.The error panel.log:

[19-Dec-2014 13:17:19 Europe/Berlin] Exception: Package with UID 'fb00f4ad-620a-4052-96b7-398bd99d9d6d' not found.
file: /usr/share/aps_php/aps_php.php
line: 12519

[code]....

This post change the error, but i think that is not the correct way: [URL] ..... Any way to reinstall/regenerate APS database and anything related with it?

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Plesk 12.x / Linux :: Internal Server Error During Migration

Oct 31, 2014

I'm trying to migrate a Plesk 9.5 to a Plesk 12 via the tools.

I tested some domains before doing he whole but I have a "big" domain who make an error:

ERROR: Call to a member function updateUser() on a non-object (Abstract.php:930)

I already checked on google, tested the solution but each time I do the migration, it crash again...

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Plesk 12.x / Linux :: Roundcube Internal Server Error?

Oct 18, 2014

Upgraded Plesk 11.5 to 12, enabled rouncube and got an Internal server error when trying to load webmail.domain.com

In /var/log/plesk-roundcube/errors found an error:
PHP Warning: system() has been disabled for security reasons in /usr/share/psa-roundcube/bin/update.sh on line 161

Changed php.ini settings, restarted apache, same internal server error, but no more errors in log.

Tried /usr/share/psa-roundcube/bin/update.sh
Got errors:
WARNING: File type detection doesn`t work properly!
Please check the 'mime_magic' config option or the finfo functions of PHP and run this script again.
WARNING: Mimetype to file extension mapping doesn't work properly!
Please check the 'mime_types' config option and run this script again.

Tried to reinstall roundcube in Plesk

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Plesk 12.x / Linux :: Internal Error - Failed To Parse Metadata

Oct 28, 2014

My plesk version is 12.0.18.When I try to install wordpress I had this error:Internal error: Failed to parse metadata...MessageFailed to parse metadata...File aps_php.php Line10024.

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Plesk 12.x / Linux :: WordPress Tab Internal Error - Package With UID Not Found

Jul 7, 2015

I am getting Package with UID '9f03febe-57f4-4233-ace8-23f5ce964198' not found error.

I have applied this => [URL] ...

But problem is not solved this time I am getting same error but different UID number.

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Plesk 12.x / Linux :: Roundcube Webmail 500 Internal Server Error

Nov 29, 2014

I have used plesk 11.5 and never had problem before. I installed Plesk 12 and Migrated sites + created new email to test as well. When I go to webmail webmail.domain.com

I get the login screen from round cube which i want.

Then I enter login + password and I get 500 Internal Server Error.

Apache Server at webmail.domaincom Port 80

It worked fine on 11.5

Linux CentOS 6.6 

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Plesk 11.x / Linux :: Admin Panel - 500 Internal Server Error

Oct 29, 2014

I have experiencing strange behaviour of Plesk admin panel. Actually there were a lot of issues similar with 500 Internal Server error but mine is a bit different..

This is the log came from the '/var/log/sw-cp-server/error_log'

/bin/sh: /usr/share/sw-cp-server/applications-conf.sh: Permission denied
Cannot find config item ["global/SERVERsocket==:8443", ".php", 0]
2014-10-29 19:38:22: (mod_fastcgi.c.1068)

[Code] ....

As you can see there is a line starts with /bin/sh: /usr/share/sw-cp-server/applications-conf.sh: Permission denied and i tried to change this one for permission like 0755 or alternatives for a run but nothings changed. Btw i have plenty of disk space, it wasn't also the case.

I cannot even login with my domain name without 'https' and with the port 8880. It's again giving me the same issue.

BTW i want to give a little extra information; it was a long time that Plesk admin panel working but after today it's stuck in 500 Internal server error. What i tried today that to follow 'How to generate custom self-signed SSL certificates and apply it to Postfix: [URL] ....' , but after 6th step i was decied to stop because i couldnt find the root.pem file a minute and than i wanted to try on plesk and i saw the bad news I don't know it was related but i wanted to share.

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Plesk 12.x / Windows :: Invalid File Size Displayed In Backup Manager Server Repository

Nov 11, 2014

First of all I checked via command line if any software is not installed properly while plesk installation was done on destination server (windows server 2012 R2). All looks fine, please check attached file pleskinstallation.txt

Source plesk version 10.4.4 (windows server 2008)
Destination plesk version 12.0.18 MU#23 built.

We are in testing mode of migrating websites hosted with source plesk version 10.4.4 onto destination server plesk server 12.0.18 having (windows server 2012 R2).

What we did, we restored the backup of Source plesk version 10.4.4 (windows server 2008) to Destination plesk version 12.0.18 MU#23 built.

Now the problem is that backup which we restored on Destination plesk version 12.0.18 MU#23 was of 68 GB and now when we setup the backup on Destination plesk version 12.0.18 MU#23 and when backup completes successfully it show us wrong backup size up to 16 GB.

We have requested several times to plesk support has to check the entire new plesk version in terms of all feature (like taking backup, restoring, plesk installation etc) while releasing new version, If they have noticed bug than plesk support should not release new version or micro update until they are sure.

I would request them again to check backup size bug along with other bugs.

1. "Stats crashing and not updating stats"

2. installing "Spam assassin" on Plesk 12.0.18 on windows server 2012 r2 and we are getting error:

Error: Unable to set Plesk SpamAssassin 3.3.2 as the default Spam Filter: defpackagemng failed: Execute spammng.exe --check failed with error code 1: Unable generate the unique file name by template D:Program Files (x86)ParallelsPleskAdditionalPerlsiteetcmailspamassassinlocal.cf[*].bak: directory D:Program Files (x86)ParallelsPleskAdditionalPerlsiteetcmailspamassassin does not exist.

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Plesk 11.x / Linux :: Internal Error On Customer / Domain And Subscriptions Page

Apr 9, 2015

Getting this error on the customer, domain and subscriptions pages on Plesk 11.5 update 5.

Running CentOS 5.9

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Plesk 12.x / Linux :: File Sharing - Internal Error / Directory Does Not Exist

Jan 5, 2015

Since the update to #30 two separate installs on Ubuntu 14.04.1 LTS I'm getting the below error :

Internal error: The directory does not exist "admin"Click to expand...

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Plesk 12.x / Linux :: Internal Error - Filemng Failed / Permission Denied

Jun 24, 2015

Recently we had to rollback the Plesk database and Plesk version files to their pre-upgrade state, and rerun the upgrade procedure as it is described in the knowledge base [URL] ..... The update process then worked smoothly and we are now using the newest version 12.0.18 on CentOS 6 with the newest microupdates 1200150615.10.

But right after this update procedure we are not able to access some domains with the filemanager anymore. The browser shows the following error message:

Internal error: filemng: opendir failed: Permission denied System error 13: Permission denied
Message filemng: opendir failed: Permission denied System error 13: Permission denied
File Agent.php
Line 243
Type PleskUtilExceptio

The logfile: /usr/local/psa/admin/logs/panel.log is a bit more detailed

[URL] ....

What I did so far was the following:

1.) I checked out the knowledge base, specifically this entry was worth looking at. But /usr/local/psa/bin/repair --restore-vhosts-permissions didn't solve the problem.
2.) I found a similar problem in the discussion board but the approaches they took weren't successful in my case.

Due to the fact that the file manager worked before the rollback of the database and the major upgrade, I think there might be a connection.

From my point of view the permission settings should be right. Other domains using exactly the same permissions and they are working fine.

# ll /var/www/vhosts/system/domain.com/
total 20K
drwxr-x--- 2 root psaserv 4,0K 24. Jun 02:13 conf
drwxr-xr-x 2 root root 4,0K 8. Jan 2014 etc
drwx------ 2 psaadm root 4,0K 24. Jun 03:43 logs

[Code] ....

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Plesk 12.x / Linux :: Removing FTP-user Through API Results In 500 Internal Server Error (PHP)

Apr 28, 2015

To automate some tasks for some projects I'm working on, I need to be able to automatically create or delete ftp-users.

Creating and listing ftp-accounts is working great, but when it comes to deleting them I run into an internal server error. Before my script gets the response it's waiting for, the script crashes.

- When live watching the Apache error-log with 'tail -f', the terminal-session is exited with 'Killed (core dumped)'
- Apache error-log shows:

Code:
(104)Connection reset by peer: mod_fcgid: error reading data from FastCGI server, referer: http://example.com/ftp.php?action=delete
Premature end of script headers: ftp.php, referer: http://example.com/ftp.php?action=delete
- Webbrowser shows default '500 Internal Server Error'

I have checked and changed time-out settings, but it didn't work. Error occurs a few seconds after executing, while the timeouts are set to 60 to 90 seconds.

Packet send to Plesk:

Code:
<?xml version="1.0" encoding="UTF-8"?>
<packet version="1.6.6.0">
<ftp-user>

[Code].....

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Plesk 12.x / Linux :: Internal Error In Backup - Restore Domain From Server Repository

Mar 30, 2015

When i try to restore a domain from Server Repository I am getting this strange error

Internal server error:

ERROR: Call to a member function write() on a non-object (Apache.php:821)

How could I fix it?

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Plesk 12.x / Linux :: Changing Email Address On User Account - Internal Error

Jul 17, 2015

When I change an email address on a user's account I get this error?

Code:

Internal error: mailmng-mailname failed: Unable to open dir /var/qmail/mailnames/mydomain.com/stevebrown/@attachments: No such file or directory System error 2: No such file or directory

Message mailmng-mailname failed: Unable to open dir /var/qmail/mailnames/bullochrec.com/stevebrown/@attachments: No such file or directory System error 2: No such file or directory
File Agent.php
Line 243
Type PleskUtilException

Using Cloudlinux 6.6 and Plesk 12

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Windows Disk Encryption, Options

Jul 22, 2009

As I understand it, PGP Desktop is not compatible with server os's. Also, TrueCrypt and BestCrypt containers have i/o overhead. What else is left? Environment is 2008 Server with high i/o throughput requirements..

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