Plesk 12.x / Linux :: Error When Creating New Subscription
Jun 18, 2015
We get this same error on every subscription we create. It doesn't seem to affect anything but it's more of an annoyance than anything. It did it on plesk 11.5 and now with plesk 12.
[2015-06-18 08:35:13] ERR [util_exec] proc_close() failed
PHP Fatal error: Uncaught exception 'PleskUtilException' with message 'glmng failed: ' in /usr/local/psa/admin/plib/Service/Agent.php:243
Stack trace:
[Code] .....
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Dec 10, 2013
I have a problem with "502 Bad Gateway" errore when I'm trying to create a new subscription.
Here my logfile:
/var/log/sw-cp-server/error_log:
2013/12/10 12:47:03 [error] 11827#0: *100 recv() failed (104: Connection reset by peer) while reading response header from upstream, client: XX.XXX.XX.XXX, server: , request: "POST /admin/subscription/create HTTP/1.1", upstream: "fastcgi://unix:/var/run/sw-engine.sock:", host: "xxxxxxxxxxxxx.xx:8443", referrer: "https://xxxxxxxxxxxxx.xx:8443/admin/subscription/create"Click to expand...
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Apr 13, 2014
I am new to Parallels software, more specifically Parallels Panels. I have installed a trial copy of the software on my Windows 2008 R2 SP1. This is a Dedicated machine with no other users on it. I presume installation of Panels was successful because I can log in and see the admin control panel. I created a customer with success. I am now trying to create a subscription using the default service plan. After entering all the appropriate info on the new subscription page and submitting it, a few moments later I receive the following error:
Error: Filename: ?C:Inetpubvhosts estyourwebhostingprosite.comhttpdocsweb.config
Error: The configuration section 'system.webServer/rewrite/rules' cannot be read because it is missing a section declaration In module Exception type: System.Runtime.InteropServices.COMException at Microsoft.Web.Administration.Interop.AppHost
[Code] ....
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Jul 26, 2014
Not sure if all notifications are working or not but I do know that when I create a new customer with a new subscription no notification is received. I have tested with several email addresses.
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Jul 21, 2014
I have plesk 12.0.18 Update #9 Fresh installation. When i'm done with adding an subscription i get this error:
New configuration files for the Apache web server were not created due to the errors in configuration templates:
Template processing failed: file = /usr/local/psa/admin/conf/templates/default/domainVhost.php, error = Template_Exception: No data. file: /usr/local/psa/admin/plib/Template/Processor.php line: 28 code: 0 Previous error: Template_Variable_Exception: No data. file: /usr/local/psa/admin/plib/Template/Variable/AbstractCachedData.php line: 67 code: 0. Detailed error descriptions were sent to you by email. Please resolve the issues and click here to generate broken configuration files once again or here to generate all configuration files. See the details in Configuration Troubleshooter
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Jun 5, 2014
When changing the subscriber of migrated (or new subscriptions) from a normal customer to another normal customer or reseller customer I sometimes get the following message:
Code:
Reassigning Selected Subscriptions
ERROR: PleskFatalException
Picker not supported
When going back to the subscription overview I get the following error message:
Code:
Error: External exception. SQLSTATE[21000]: Cardinality violation: 1241 Operand should contain 1 column(s)
There are related forum entries:
Does not apply, vendor_id is never null: [URL] ....
Does not apply, it was a Plesk 11 > 11 migration: [URL] ....
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Jun 12, 2014
Error when trying to set atomic subscription rule:
Failed to install the ModSecurity rule set: SecReadStateLimit is depricated, use SecConnReadStateLimit instead.
Syntax error on line 70 of /etc/httpd/conf/modsecurity.d/rules/atomic/modsec/00_asl_zz_strict.conf:
Error creating rule: Could not add entry "127.0.0.0/8" from: 127.0.0.0/8.
In directory /etc/httpd/conf/modsecurity.d/rules I have only: atomic.new modsecurity_crs-plesk tortix tortix.backup
There is no file 00_asl_zz_strict.conf
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Feb 14, 2014
The issue is effectively that we created a subscription with the domain. Which has since been deleted. The domain now wants to be added to another subscription on the account.
The domain can be seen in both the PBAS and PPA domains and everything seems to point at the right subscriptions. I presume all this is right as we have other domains quite happily added to the subscription in a similar manner.
I'm not really wanting to rip out the entire domain from the system as we spent the morning putting in 132 records, due to a bizarre lack of bulk insertion tools.
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May 15, 2015
since yesterday I'm receiving this errors on some website: see attachment
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Dec 1, 2014
We can no longer create a working subscription
Microsoft Windows Server 2012 R2
12.0.18 Update #26
After the creation of a subscription, DNS does not work properly.
The last successful subcription was created Sept 26, 2014.
I thought something ontoward had happened at first so attempted to delete the subscription and re-create.
On attempting to delete the subscription the following error is given
Error: Some of the selected subscriptions were not removed.
Unable to remove domain: Error during domain.com removeZone: dnsmng failed: Unknown error 0x80131509 (COM Interop Error 80131509, Description: System.InvalidOperationException: Operation is not valid due to the current state of the object. at System.Management.ManagementObject.Delete(DeleteOptions options) at System.Management.ManagementObject.Delete() at WMIMsDNS.Provider.DeleteRecordsByType(String zone, String type) at WMIMsDNS.Provider.DeleteZone(String zone, UInt32& serial)) at removeZone ZoneName = 'domain.com'Click to expand...
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Jul 4, 2014
When I try to create an email address with this command
./mail --create test@domain.com -passwd dommage -mailbox false -manage-spamfilter true -redirect true -rediraddr stevefigueras@yahoo.fr
i get this message error and i don't understand why
-bash: ./mail: No such file or directory
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Jul 14, 2015
My panel suddenly stop works to create databases from client account.This error shows:
Internal error.
PHP Notice: Undefined variable: dbType
From admin account there is no problem to create databases.I`ve run bootstrap.sh repair successfully but still not working.Plesk 12.0.18 #55 Ubuntu Linux 10.04
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Jun 22, 2015
As I read, when Plesk and WHMCS are in the same server, you may have 502 bad gateway errors when creating an account through WHMCS..Page not Found/Timeout/502 Bad Gateway error creating accounts with Plesk 10+..By default Plesk 10 and above performs a forced restart of apache when an account is created or suspended which causes WHMCS to lose connection to the server, and if your WHMCS is on the same server, you will also lose connection to WHMCS at the same time.
In order to resolve this please refer to the following knowledgebase article for instructions on configuring Plesk to perform a graceful restart instead: URL..
But when I activate nginx in Plesk the 502 bad Gateway problem comes back.Is there an option to activate Nginx graceful restart in Plesk?
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Jul 8, 2014
In the attached image, the following error details to create a new subdomain
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Jun 5, 2014
I understand it is not possible to move a domain to another subscription, or to create a new subscription with an existing domain name.The problem I have is I wish to use a different IP address for a domain within a single subscription. I need to do this to establish SSL cert on one of the domains.
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Aug 31, 2014
I have an Issue with API.
I have mine Custom billing Panel Today my Developer start code API for it by Docs that Parallels given but we got stuck on Subscription...
if we set login name and password
API shows this error
While creating subscription
Error 2204 Unable to update hosting preferences. Unable to check system user existence: login name is empty
It happens only while creating the subscription...
Creating of user is working fine only subscription don't want work and we don't know why we tried many things and none of it works.
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Dec 8, 2014
I'm trying to create a new domain extranet.ondes.fr to have a forward on an another website.
And have this error message : "Erreur: Failed domain creation: Impossible de mettre à jour les données du domaine : Failed mail post-configuration: Can't create mail domain servie: mail_Facade->createDomain() failed: mailmng failed: MEAOPO.PostOffice.AddPostOffice failed for name extranet.ondes.fr [extranet.ondes.fr]"
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May 1, 2013
recently i created a domain subscription with 3 alias domains. Thanafter i created a sub domain to a folder in the main domain. At first all went fine but after deleting the alias domains subdomains ans domain supscrption to register all the 4 domains each seperately a problem accured and i cant add any subdomain to none of the 4 domains. registering the domains themselves as individual domain works for each one perfect. But as soon as i try to add a subdomain on any of that 4 domains i get an error that the dns data could not be updated. As it looks like there is still some codes in the plesk database that links to 4 domains in any kind together and prevents me to creste a subdomain.
How can i manually remove all the domains subdomains and alias domain garbage from the plesk database. I use windows version of plesk panel 11.0.9 on windows 2008 server datacenter edition. I have good skils in IT but im not familiar with mysql and plesk. how to remove the records from plesk Mysql database. Command line commands internal commands locations that have to be altered and all other needed steps.
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Aug 27, 2014
I have a problem with e-mail management. I have 4 subscriptions and for 3 of them I do not have problem.
For one of them, mail tab not showing. Obviously I check the checkbox "Enable mail management functions in Panel"...
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Apr 9, 2015
I'm using the API to dynamically create new subscriptions. However, I frequently never receive a response back for my request.
I have enabled graceful restart, which has made an improvement, but my requests still fail to return a response every now and then.
This is problematic, because the script needs to know whether the subscription has been successfully created or not. Often times, when the script times out, the subscription was successfully created. But Once and and a while that's not true, and it is causing inconsistencies in my system.
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Jun 1, 2015
I am trying to transfer a subscription to another customer but it fails with this error message...
this subscription requires more resources than can be provided by the new owner's provider
I can't find any limits for a customer so I don't know why it won't transfer. This is plesk 12.
Is there a limit somewhere as to how many subscriptions a customer can have?
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Oct 9, 2014
I manage 1 server with 5 domains. I use the panel as power user (unique user)
I want to assign a new IP to a domain. In the hosting setting there is no IP to choose and in the IP tab if I click on the IP there is no domains to choose becouse all the domains are assigned to the primary IP...
I'd like to set IP in the hosting setting of the domain...
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Jul 1, 2015
Is it possible to set the subscription shell option of an subscription via xml api? I see it is possible via cmd "/usr/local/psa/bin/subscription -u {subscription} -shell /usr/local/psa/bin/chrootsh" But how is it possible via xml api?
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Jul 2, 2015
I'm using plesk with PBAS to provision subscriptions.I have it set to allow all users all applications in their permissions.However, on all the subscriptions, under the "General" -> "Customize" -> "Applications" tab, it always has the checkbox: "Provide only applications that I select" checked, so they can't see any applications.How can I get the checkbox unselected for every subscription (and any new subscriptions) ?
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Jan 19, 2015
When you create a subscription for a customer, there is a php max memory assignment in the service plan. I am wondering if the max memory is based on per website customer creates or it is based on per account..
if it is based on per website, that means if a customer create 100 website under one subscription....and per php max memory is 256m, that means they will be using max. 256mx100...is that correct?
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Nov 20, 2014
Is there any way to do resource throttling by subscription?What I would like to do is limit the CPU resources to all of the subscriptions equally, as some subscriptions are eating away the CPU all the time.
Version Parallels Plesk v12.0.18_build1200140606.15 os_Debian 7.0
OS Debian 7.7
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Apr 25, 2014
Which Event Handler gets fired when a subscription is created? I've tried both "Hosting settings created" and "Default domain (the first domain added to a subscription/webspace) created" but those don't seem to be firing when I create a new subscription. After creating the Event Handler the psa service was restarted each time. I have a script setup to just log the NEW_DOMAIN_NAME to a file, but that isn't happening.
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Nov 13, 2014
When creating a new subscription via the API (Plesk 12) is there a way to specify the Mail settings? More importantly is there a way to turn off Mail when setting up a new subscription? Each time I create a subscription via the API Plesk spits out the following error:
Code:
New configuration files for the Apache web server were not created due to the errors in configuration templates: Template processing failed: file = /usr/local/psa/admin/conf/templates/default/domainWebmail.php, error = Template_Exception: Empty content was provided for config file /etc/httpd/conf/plesk.conf.d/webmails/horde/demon3zxc.e-worksmedia.com_webmail.conf file: /usr/local/psa/admin/plib/Template/Writer/Webserver/Abstract.php line: 47 code: 0.
Here's an example of the request I'm sending:
Code:
<packet version="1.6.3.0">
<webspace>
<add>
<gen_setup>
<name>{{domain}}</name>
<ip_address>{{ip_address}}</ip_address>
[Code] .....
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Aug 25, 2014
When adding a subscription with a certain plan, I get this error"Error: The plan was not applied: Custom changes in PHP settings" almost instantly after I initiated the creation of the new subscription. Another service plan doesn't have the issue, and though I tried finding the reason why one works while the other doesn't I simply wasn't able to. The service plan in question is used for over 40 others without a problem just when I select it for a new subscription, I get the mentioned error message.I am using Plesk 12 on Linux, all latest updates installed.
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Feb 20, 2015
I just changed some PHP Settings for one of my Subscriptions and saved it to sync it with all my customers.
But the sync process doesn't stop?? What should I do? Sync runs for alsmost 2 hours. I even tried to reboot the server and no change...
Screenshot: [URL] ....
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