Plesk 12.x / Linux :: Updating Out Of Date Components Included In VPS

Dec 5, 2014

How to update out of date components included in VPS? For instance...

rkhunter is at v1.3.4 whereas the current version is 1.4.2. Why both about updating? Well, in part to reduce the number of false-positive warnings and in part to gain more current protection.

A yum update isn't possible as 1.4.x has moved on quite significantly from 1.3.x and while downloading and installing rkhunter isn't terrible difficult, trying to get it to update the 1.3.4 version included with VPS seems somewhat more difficult...

SpamAssassin is at v3.3.1-3 whereas 3.4.0 is the current release version and 3.3.2 is no longer supported, meaning 3.3.1 is definately way out of support. Why bother? Better spam detection and blocking

When VPS will update to something nearer current versions of both of these components?

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Plesk 12.x / Linux :: Add Or Remove Components Not Loading

Feb 20, 2015

I'm having the following issue:

Whenever I click on the Plesk panel link "Add or Remove Components" he will open a new browser window and runs into a timeout.

Browser: "Error code: ERR_TIMED_OUT"

I can't see any error messages in the panel.log and everything else from the panel is working fine.

System is running CentOS 5.11 with Plesk 12.0.18 Update #35

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Plesk 11.x / Linux :: Upgrading Components Is No More Permitted

Oct 12, 2014

OS: CentOS 6.4 (Final)

After upgrading components as suggested by "Tools&Settings->Plesk->Updates and Upgrades" item, components remained the previous version (PHP 5.3.3 and MySQL 5.1.73) as stated by phpinfo() result and by "Tools&Settings->Server Management->Server Components" list, though "Update Components" is no more permitted as if there is nothing more to update.

I need both PHP and MySQL servers updated in order to run Joomla 3.3.6.

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Plesk 12.x / Linux :: Add And Remove Product Components Panel

Apr 15, 2015

I am using Plesk 12 on Centos 6.

The Add and Remove Product Components panel lists various options to install.

There are options to add PHP 5.6, PHP 5.5, PHP 5.4, PHP 5.3 and 5.2 support. None of these are installed.

At the same time under a heading Web hosting features there is a PHP5 support that is installed.

What is the difference between these two references for same PHP5?

Does the panel allow installing PHP5 from two places?

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Plesk 12.x / Linux :: Add Or Remove Components - Can't Connect To Backend

Aug 30, 2014

Yesterday I tried to install Fail2Ban on centos 6.5.

Set up for 30 seconds due to, I don't have much domains on plesk.

Fail2Ban stopped working and failed really bad, and it stopped working.

Later on we tried to uninstall Fail2Ban through Add/remove components and we were stack on logging. (about 20 hours same thing)

Right now, add/remove components comes with an error message (Can't connect to backend. No such file or directory)...

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Plesk 11.x / Linux :: Can't Login To Add Or Remove Components - Parallels Installer

May 15, 2014

I can't login to Add or Remove Components - Parallels Installer

Before, when I made a clic on link, it was just loading options to add or remove components. Now, it takes me to a login page, with root user.

If I enter a bad password, it shows me an error
If I enter the correct root password, it returns to same login page again, without any error

I am using Plesk 11.0.9 Update #61
CentOS 6 x64

I recently installed an KASPERSKY ANTI-VIRUS trial. I stopped kaspersky app, with same result...

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Plesk 12.x / Linux :: Joomla Application Won't Work With Default Components

Jul 5, 2014

Joomla now requires PHP 5.3.10 or above but PHP 5.3.3 is installed. I rely almost exclusively on Plesk to keep the server components up to date and now I can't update my Joomla websites. I tend to avoid working at the command prompt, which is why I lease Plesk. I see that Plesk supports dual (or multiple) PHP versions, but the panel doesn't seem to deploy other versions. Does Parallels plan to allow customers to install multiple versions of PHP from the control panel so that PHP won' break legacy software but the newer apps will be able to run also?

(IMHO a better solution would have been for PHP 5.4 to be fully backward compatible)

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Plesk 12.x / Linux :: Disable Panel Removal From Add / Remove Components

Feb 20, 2015

I found that in the Autoinstaller that there is an option to remove the Plesk Panel as a component. One of my customers ended up selecting this option and nuked all the psa functions. As you can imagine this was a nightmare for them since Plesk went away on them.

Is there a way to disable this feature either pre or post Plesk installation (or both) so future customers don't have this option? If there is a way to do this (and of course enabling it again if necessary)....

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Plesk 12.x / Linux :: Define Expiration Date For Package In Domain

Jan 20, 2015

I define expiration date for my package in my domain and after that date my domain still active. I think this problem related to statistic. When I run this command manullay i'v got the error.

/usr/local/psa/admin/sbin/statistics --calculate-one --domain-name=mydomain.com

And the error

WARNING during statistics_collector execution: : statistics[12391]: Executing logs preparation...

PHP Notice: Zend_Db_Adapter_Pdo_Abstract::closeConnection(): send of 5 bytes failed with errno=32 Broken pipe; File: /usr/local/psa/admin/externals/Zend/Db/Adapter/Pdo/Abstract.php, Line: 166

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Plesk 12.x / Linux :: Change Domain / Workspace Expiration Date?

Jan 21, 2015

"Warning: The webspace was suspended. All sites hosted with the webspace are not available."

I know that on the past versions the expiration date is changed in the subscrition details.

This is Plesk 12.08 Webadmin Edition and theres no possibility to change by the "interface management" on service provider view.

How is it possible to change workspace expiration dates?

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Plesk 12.x / Linux :: SSL Not Updating Properly

Mar 18, 2015

I renewed an SSL cert for one of my servers. After several hours, then days I noticed that the date had not updated to show the new expiration date.

When I do an ssl check through [URL] it shows the following when scanning https://webhost1.teksavvy.com:8443:

Valid from: 2014-Apr-11 00:00:00 GMT
Valid to: 2015-Apr-11 23:59:59 GMT
When scanning https://webhost1.teksavvy.com it shows:

[Code]....

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Plesk 12.x / Linux :: Updating IP NS Server

May 14, 2015

We have change IP from NS server in Plesk.Why can we force refresh named.conf (for all domains) ? Informations stay with old IP.We can force one domain when we change an information in the DNS and we validate. But Hown can we change all domains?

Example:
Old
> NS server1.com (x.x.x.1)
New
> NS server1.com (x.x.x.2)

[code]....

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Plesk 11.x / Linux :: Updating Nginx To Use TLS 1.2?

Apr 30, 2015

My server admin already upgraded my OpenSSL to version 1.0.1m 19 Mar 2015 and he also upgraded Nginx to 1.6. I'm also running CentOS v5.11 and Plesk v11.5.

However, he tells me that he still can't get TLS 1.2 to work because he noticed that my server uses a different version of Nginx (sw-nginx), which he believes is part of Plesk. How we can get TLS 1.2 working on the Plesk copy of Nginx (sw-nginx)?

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Plesk 12.x / Linux :: DNS TXT Entries Not Updating

Feb 10, 2015

I am running
OS Ubuntu 14.04.1 LTS
Plesk version 12.0.18 Update #34, last updated at Feb 10, 2015 01:52 AM

I have created a few websites using plesk and i have the dns acting as the primary . This server acts as a primary nameserver for the DNS zone mywebsite.co.uk

When i add a txt record the dns is updated but it never resolves so my DKIM and SPF records are never found. I have checked my syntax for the records and all are fine. My domains are hosted by stratoservers. Is it there fault or mine. Should i change providers so i have more access to the domains dns or should plesk be doing that for me...

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Plesk 11.x / Linux :: Firewall Might Disable Itself After Updating To 11.5

Nov 26, 2013

I already posted this as a bug report and now wanted to inform other users.

Starting with Plesk 11.5, the file "/opt/psa/var/modules/firewall/firewall-emergency.sh" contains the following line:

Code:
rm -f /opt/psa/var/modules/firewall/active.flag
That line stems from updating

Code:
Preparing to replace psa-firewall 11.0.9-debian6.0.build110120608.16 (using .../psa-firewall_11.5.30-debian6.0.build115130819.13_amd64.deb) ...
Unpacking replacement psa-firewall ...

Now, when you stop the firewall, you cannot start it again, cause deleting the active.flag disables the firewall:

Code:

# ll /opt/psa/var/modules/firewall/active.flag
-rw-r--r-- 1 root root 0 2013-11-26 09:22 /opt/psa/var/modules/firewall/active.flag

# /etc/init.d/psa-firewall stop
psa-firewall: firewall successfully disabled

# ll /opt/psa/var/modules/firewall/active.flag
ls: cannot access /opt/psa/var/modules/firewall/active.flag: No such file or directory

# /etc/init.d/psa-firewall start
psa-firewall: service is disabled

You then have to manually "touch" the active.flag to be able to start the firewall again. A workaround is to remove the line:

Code:
sed -i 's:rm -f /opt/psa/var/modules/firewall/active.flag::' /opt/psa/var/modules/firewall/firewall-emergency.sh'

I really hope that Parallels fixes this asap, as normally you won't notice that the firewall is not active when every works fine (nothing is blocked) and Plesk still shows all the rules.

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Plesk 11.x / Linux :: License Key Not Automatically Updating

Jun 17, 2014

My license is updated every month, however it is not automatic, i have to go to Tools & settings > license management and click on "Retrieve Keys" every month.

Iguess there should a cron job that should do this for me every month in Centos.

What this cron job should be ?

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Plesk 11.x / Linux :: Updating Total Diskspace

Mar 25, 2014

When I first installed Plesk on my VPS I had a diskspace of 100GB.

After that I upgraded my VOS I had a diskspace with 150GB of storage.

When I read my statistics, plesk only recognizes 100GB in stead of 150.

How could I update these statistics?

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Plesk 12.x / Linux :: Transfers And Migration Agent Hangs While Updating

Aug 21, 2014

I'd like to upgrade my server from Ubuntu 12.04 to Ubuntu 14.04. The idea is to migrate my actual server (S1) to another one (S2). Then, format and install ubuntu 14.04 with Plesk on S1, and finally migrate the data from S2 to S1. Is it a good solution? Is it possible to do this using only one server? I don't know if I can do it making a backup, install Ubuntu 14.04 and then, restore the data into the server.

However, I have a problem with the migration agent. When I go the migration page, the migration agent tries to update itself and it keep at 0% forever (I attach an screenshot).

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Plesk 11.x / Linux :: Updating DNS Template - Changing SPF TXT Record To Reflect New IP Addresses

Jul 9, 2014

The IP addresses assigned to our servers have changed so it's time to update the default SPF information contained in the DNS records for ALL of the domains hosted on our servers:

OLD

Code:
v=spf1 +ip4:173.236.23.185 +ip4:173.236.23.188/30 +a +mx -all

NEW

Code:
v=spf1 +ip4:69.160.255.188/30 +ip4:69.160.255.192 +a +mx -all

However, when we update the resource record in the DNS template and then "Apply the changes to all zones...",

Panel will apply changes from the template to all DNS zones including the customized ones. Note that user-modified records always remain intact. For example, if the template contains a new record that was already added by a customer, Panel will keep the customer's record.Click to expand...

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Plesk 12.x / Linux :: Updating Database Name Of WordPress Installation Through Phpmyadmin Panel

Jan 21, 2015

I found out a easy way to update the Database name of a WP installation through phpmyadmin panel, However I can't seem to update or refresh the Parallels WP Settings with correct information. Is this a bug?

This is how to reproduce:

From phpMyAdmin select the database you want to select, in the tabs there's one called Operations, Go to the rename section.

Update the user privileges to the new Database name and remove the old privileges (save)
Then manually update the wp-config file which contains the 'Database name' (save)
Then goto Parallels Plesk > Websites & Domains> WordPress Installations > Change Settings

Here you should notice the Change Settings for the WordPress Installation still contains the old Database name.

Is there any way of updating this?

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Installing Plesk Components / Ruby

Jan 5, 2007

In the components part of Plesk 8.01 you can install a "ruby on rails support" component, does anyone know if this is actually Ruby? And how can I see if Ruby is actually running, through SSH?

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Plesk 11.x / Windows :: Update Components Button Grayed Out

May 28, 2014

My ver: 11.5.30 Update #45. on Windows 2008 R2 STD.

I need to apply latest updates for installed components but the Update Components button is grayed out!

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Plesk 11.x / Windows :: Unable To Sort Domains By Renewal Date?

Nov 27, 2013

After upgrading the panel from 10.4.4 to 11.5.30 Update #23, I am not able to sort domains based on the "Renewal Date" column. With 10.4.4, I was able to sort. Is there anyway I can do this on 11.5.30?

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Plesk 11.x / Windows :: Migrating Accounts - Smartermail Not Showing Actual Mail Received Date

Apr 7, 2014

I am running plesk 11.05 Plesk on windows server. I have noticed this things twice...

While migrating accounts one server to another Smartermail not showing actual mail received date. For all accounts and emails Smartermail showing Migration date..

My more than 10000 emails showing migration date as received date..

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Plesk 12.x / Windows :: Updating To 12.0.18 Frozen?

May 18, 2015

I have attempted to update our plesk panel 10.4.4 to 12.0.18. I left it running overnight and in the morning it is still saying "Waiting . . ." with the progress as follows - has it finished, will it ever finish . . . should I switch off and start again?

Installation started in background
Determining the packages that need to be installed.
File downloading PANEL-WIN_12.0.18/dist-msi-Microsoft-2003-i386/panel.msi:

[Code].....

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Plesk 11.x / Windows :: MSSQL Quota Not Updating - Statistics Showing 0

Apr 3, 2014

I am using Plesk 11.5.30 Update #39. The statistics in not updating the mssql database size. It is always showing 0. I am attaching the screen shot. This account has 2 mssql 2008 database and uses 70MB. In plesk it is showing as 0 MB.

We are not able to block the account for mssql over usages.

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Plesk Automation :: Reseller Hosting Clients Traffic Stats Not Updating

May 16, 2013

I have noticed that resellers traffic stats (looks like email) are not being updated and just show 0.

On the server that is for resellers I see there is a file in /usr/local/psa/var/log containing a file mail_traffic_pendings.dat with sender and recipient domain traffic. I presume this has to be processed to go into the database, but obviously it is not. How to debug this issue so that email stats get updated for clients.

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3IX.COM - You Won't Beleive This... (Screens Included)

Feb 5, 2009

After deciding recently to use 3ix.com's hosting service (as reccomended by a few friends) my account was setup within 5 minutes, all good so far. Until I decide to use thier "customer support", take this at shock value:
[url]
[url]

Considering the size of the company, and I was talking to "Techinal Support", I am appaled, by the lack of knowledge and cheek I recieved.

Overall I am appaled by the customer support.

To be honest at first I thought the operator was confused, then I realised she's a thick as a plank.

The companies director(s) will be receiving this as present from me to them

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How Do I Make Sure Everything I Got Is Actually Included On Server

May 1, 2009

I've recently ordered two new servers with Windows OS, and am wondering how I go about making sure the hard drives I ordered are the ones actually installed, and the RAM i ordered is the ram actually installed.

I know the amount of ram and amount of diskspace is correct by Properties and My Computer but not sure how to figure out the others.

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Hosting With Shoutcast Included

Oct 21, 2008

if there's any host which has hosting & shoutcast included in the plan?

I currently don't have an estimate of how much gb etc. for hosting & kbs, listeners for shoutcast...

So just post all the hosts you know which have webhosting & has shoutcast INCLUDED

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