Plesk 11.x / Linux :: Upgrading Components Is No More Permitted

Oct 12, 2014

OS: CentOS 6.4 (Final)

After upgrading components as suggested by "Tools&Settings->Plesk->Updates and Upgrades" item, components remained the previous version (PHP 5.3.3 and MySQL 5.1.73) as stated by phpinfo() result and by "Tools&Settings->Server Management->Server Components" list, though "Update Components" is no more permitted as if there is nothing more to update.

I need both PHP and MySQL servers updated in order to run Joomla 3.3.6.

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Plesk 12.x / Linux :: Add Or Remove Components Not Loading

Feb 20, 2015

I'm having the following issue:

Whenever I click on the Plesk panel link "Add or Remove Components" he will open a new browser window and runs into a timeout.

Browser: "Error code: ERR_TIMED_OUT"

I can't see any error messages in the panel.log and everything else from the panel is working fine.

System is running CentOS 5.11 with Plesk 12.0.18 Update #35

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Plesk 12.x / Linux :: Add And Remove Product Components Panel

Apr 15, 2015

I am using Plesk 12 on Centos 6.

The Add and Remove Product Components panel lists various options to install.

There are options to add PHP 5.6, PHP 5.5, PHP 5.4, PHP 5.3 and 5.2 support. None of these are installed.

At the same time under a heading Web hosting features there is a PHP5 support that is installed.

What is the difference between these two references for same PHP5?

Does the panel allow installing PHP5 from two places?

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Plesk 12.x / Linux :: Updating Out Of Date Components Included In VPS

Dec 5, 2014

How to update out of date components included in VPS? For instance...

rkhunter is at v1.3.4 whereas the current version is 1.4.2. Why both about updating? Well, in part to reduce the number of false-positive warnings and in part to gain more current protection.

A yum update isn't possible as 1.4.x has moved on quite significantly from 1.3.x and while downloading and installing rkhunter isn't terrible difficult, trying to get it to update the 1.3.4 version included with VPS seems somewhat more difficult...

SpamAssassin is at v3.3.1-3 whereas 3.4.0 is the current release version and 3.3.2 is no longer supported, meaning 3.3.1 is definately way out of support. Why bother? Better spam detection and blocking

When VPS will update to something nearer current versions of both of these components?

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Plesk 12.x / Linux :: Add Or Remove Components - Can't Connect To Backend

Aug 30, 2014

Yesterday I tried to install Fail2Ban on centos 6.5.

Set up for 30 seconds due to, I don't have much domains on plesk.

Fail2Ban stopped working and failed really bad, and it stopped working.

Later on we tried to uninstall Fail2Ban through Add/remove components and we were stack on logging. (about 20 hours same thing)

Right now, add/remove components comes with an error message (Can't connect to backend. No such file or directory)...

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Plesk 11.x / Linux :: Can't Login To Add Or Remove Components - Parallels Installer

May 15, 2014

I can't login to Add or Remove Components - Parallels Installer

Before, when I made a clic on link, it was just loading options to add or remove components. Now, it takes me to a login page, with root user.

If I enter a bad password, it shows me an error
If I enter the correct root password, it returns to same login page again, without any error

I am using Plesk 11.0.9 Update #61
CentOS 6 x64

I recently installed an KASPERSKY ANTI-VIRUS trial. I stopped kaspersky app, with same result...

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Plesk 12.x / Linux :: Joomla Application Won't Work With Default Components

Jul 5, 2014

Joomla now requires PHP 5.3.10 or above but PHP 5.3.3 is installed. I rely almost exclusively on Plesk to keep the server components up to date and now I can't update my Joomla websites. I tend to avoid working at the command prompt, which is why I lease Plesk. I see that Plesk supports dual (or multiple) PHP versions, but the panel doesn't seem to deploy other versions. Does Parallels plan to allow customers to install multiple versions of PHP from the control panel so that PHP won' break legacy software but the newer apps will be able to run also?

(IMHO a better solution would have been for PHP 5.4 to be fully backward compatible)

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Plesk 12.x / Linux :: Disable Panel Removal From Add / Remove Components

Feb 20, 2015

I found that in the Autoinstaller that there is an option to remove the Plesk Panel as a component. One of my customers ended up selecting this option and nuked all the psa functions. As you can imagine this was a nightmare for them since Plesk went away on them.

Is there a way to disable this feature either pre or post Plesk installation (or both) so future customers don't have this option? If there is a way to do this (and of course enabling it again if necessary)....

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Upgrading Php On Linux Plesk

Feb 25, 2008

Anyone know of a good tutorial for upgrading php on a linux plesk 8.3.0?

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Plesk 11.x / Linux :: Upgrading PHP From 5.4.4 To 5.4.9

Sep 1, 2014

My Plesk installation (on Debian Wheezy) has PHP5.4.4 and I need to upgrade it to 5.4.9 or above.

How can I do this (It's a self managed Plesk server)?

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Plesk 11.x / Linux :: After Upgrading To 11.5 Restore By CLI Is Not Working

Aug 3, 2013

Yesterday we upgraded V.11 to V.11.5.30. And now we are not able to restore our backups anymore from our main server on our failover server by CLI (we have automated this with cronjobs and need the CLI backup/restore). We have a failover sulotion with two servers and restore the backups of our main server on our failover server!

If we try to create the map file on our failover server, we get the error:

The dump specification '/home/backups/plesk_partnerserver/dumps/backup_info_1308030132.xml' should be inside of dump directory '/home/backups/plesk/dumps'.
/home/backups/plesk_partnerserver/dumps is the path on our failoverserver where we store the backups of our main server and /home/backups/plesk/dumps ist the regular dump path of the failover server.

And if we try to restore the file without creating a map file on our failover server with /usr/local/psa/bin/pleskrestore --restore backup_info_1308030132.xml -level server: Unable to resolve all conflicts

What happend? Now after upgrading to 11.5 our backup- and failover-solutions are in big trouble!

Our OS is Debian Squeeze
PP is 11.5.30

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Plesk 12.x / Linux :: 502 Bad Gateway Errors After Upgrading To 12.0.18

Aug 13, 2014

Yesterday I've upgraded the server to Plesk 12.0.18. After the upgrade, a WHMCS install has stopped working.

The only error logs where I found errors is the proxy_error_log. It contains this kind of lines (for the 502 error):

2014/08/13 08:13:45 [error] 2918#0: *400 upstream prematurely closed connection while reading response header from upstream, client: XX.XX.XX.XX, server: XXXXXXX.COM, request: "GET /knowledgebase.php HTTP/1.1", upstream: "http://XX.XX.XX.XX:7080/knowledgebase.php", host: "xxxxxxxxx.com"

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Plesk 12.x / Linux :: Upgrading Form Mysql 5.1.73 To 5.7

Aug 28, 2014

I need to upgrade mysql from 5.1.73 to 5.7 but I have applications like lms, cms, and websites that runs with that version with no problems, my question is: Some of you had problems upgrading mysql, because i kwon plesk runs over mysql y i don't want to mess up with plesk.

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Plesk 12.x / Linux :: No Output For Command Mailq After Upgrading To 12.0.18

Apr 2, 2015

We have a plesk server running on a Ubuntu 14.04.2 LTS machine. We check the state of the mailqueue with nagios, executing the "mailq" command. After the AutoInstaller upgraded our installation from 12.0.18 update 38 to 39, we noticed, that the nagios check failed.

After investigating a little bit, it seems that we found the problem:

When I enter "mailq" in the shell, the command is executed and gives me an proper output. But when I try to execute the command with its full path "/usr/bin/mailq" nothing happens, and I have to cancel with [ctrl]+[c]. The which-command delivers exactly the same path as written above...

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Plesk 12.x / Linux :: Upgrading Phpbb Breaks Installation

Jan 12, 2015

I am running phpbb 3.0.12 installed from Plesk. In Plesk it is showing me that there is an upgrade available to version 3.1.2-15 however when I Re-Check the version in phpbb it says that I already have the latest version 3.0.12. That's a little weird.

The problem is when I upgrade to 3.1.2-15 in Plesk, it will mess with the whole installation. The forum page will redirect in circles to /install/index.php which doesn't even exist and I can't do anything except revert to before the upgrade.

So my questions are: Why does Plesk show a version 3.1.2-15 but phpbb says the latest one is 3.0.12? How does the upgrade process from Plesk work? I expect it to automatically do everything, or why else would I want to let Plesk upgrade?

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Jul 14, 2012

I upgraded from 10.4.4 to 11.0.9 and saw no errors in the process, everything was fine. However when I checked the sites after, all of them (including sub-domains) were showing the default domain page. All the files are still there no problem, and as a test I deleted a subdomain a recreated it and it worked fine.

I have a feeling it's something to do with IP addresses (I currently have two set up - most sites use one and about only 5 use the other) as going to the subscription and changing the IP address over to the other one then back to the original seems to make the site show up for most sites. I can't do this on all sites though - any commands to reconfigure everything and get it all back in to place?

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Plesk 12.x / Linux :: Sw-engine Fails To Start After Upgrading Debian?

Jan 13, 2015

sw-engine fails to start with the following message:

system is debian 7.0.7 with Plesk 12.0.18 I have the problem on two servers, it started after upgrading debian

/usr/bin/sw-engine: error while loading shared libraries: libruntime.so.1: cannot open shared object file: No such file or directory

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Plesk 11.x / Linux :: Constant Unable To Connect To Database While Upgrading / Repairing

Aug 11, 2014

I had Plesk 10 installed on my openSUSE system (was a low version, maybe 11 or less) and then decided to upgrade to 11.5. So I did distribution upgrades to openSUSE 12.3 and everything went smoothly, except for some services like mysql and php. So I used Plesk autoinstaller to fix the php error and edited an outdated line in mysql configuration and both services ran smoothly!

Then I downloaded Plesk autoinstaller and ran the autoinstaller, but was surprised by this error message:

===> Checking for previous installation ... found.
ERR (3) [panel]: Error during product key mode determination, details: Unable to connect to database: ; trace: #0 /usr/local/psa/admin/plib/functions.php(2821): isPpaKeyRequired()
#1 /usr/local/psa/admin/plib/common_func.php3(11): require_once('/usr/local/psa/...')
#2 /usr/local/psa/admin/plib/api-common/cu.php(5): require_once('/usr/local/psa/...')
#3 /usr/local/psa/admin/sbin/httpdmng(8): include_once('/usr/local/psa/...')
#4 (main)

Unable to connect to database:

- My MySQL version is: 5.5.33 openSUSE package
- I did run mysql_upgrade with my admin username and password (password from: /etc/psa/.psa.shadow) and it worked successfully and fixed all of the errors, I did so after running the auto installer first, but then ran the installer again and the problem was still there
- I can access my web page, but it still doesn't connect to MySQL either.

I believe this is a problem with MySQL, but how can I make sure or detect what exactly the problem is

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Jul 1, 2014

After upgrading from V11 to V12 : file not found in the central Frame

After upgrading from V11 to V12 version, I enter my credentials to login and when I get the main page, I have in the main frame : "File not found". : See screenshot

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Plesk 12.x / Linux :: Loose Mailbox Size Policy Doesn't Work After Upgrading?

Jul 24, 2014

Today I upgraded to Plesk 12 and during the day I got several customers that had problems with their mailbox size. According to Plesk they were exceeding the size, but they've been doing that for years. The setting that these limits don't have any real meaning is ignored after the upgrade...

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Jan 5, 2007

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May 28, 2014

My ver: 11.5.30 Update #45. on Windows 2008 R2 STD.

I need to apply latest updates for installed components but the Update Components button is grayed out!

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Aug 15, 2013

I will wanted to know if hmailserver lets configure the quantity of outgoing emails it is permitted in an hour or minutes. I have found this:

hMailServer is pre-configured to have high security when it comes to relaying and authentication so that no one can use your server to send spam messages.

But I do not know if It refers to what I want or to an antihack or something like that to protect my server.

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May 5, 2008

i have just got a virtuzzo vps it have 512 mb ram, its comes with, centos 4.4, plesk 8.2

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Mar 25, 2007

I just obtained a root server which is running plesk 8.0.1. At present the server runs:

php 5.0
mysql 4
apache 2
FC2

I want to upgrade to at least php 5.2, and MySQL 5. However I'm affraid this may break Plesk? I heard MySQL 5 is only supported by Pleask 8.1 or above?

If I go ahead with this decision, is there anything I should be aware of? Can anyone advise of any procedure I should follow to make things simple and minimise conflicts such as Plesk integration etc.

Also a slightly different note I have come accross atomicrocketturtle. Can anyone explain what this is about?

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Jul 14, 2008

I have a Win2003 dedicated server (with The Planet) that i use to host a large IPB forum site.

I got it about 3yrs ago and as I was a complete newbie to server management I got Plesk CP installed so that it would take care of all the SQL, PHP and mail installation and setup in one easy go.

I've since found Plesk for Windows to be a complete waste of space.. but it's still on there and has never been upgraded. I don't actually use it as a CP.

Similarly PHP and mySQL have never been upgraded.

Now I've got to the stage where, to upgrade the IPB forum software, I need to upgrade PHP and mySQL.. but looking at the installation, they seem to be embedded in the Plesk installation. They're inside the SWSoft/Plesk/ folders and none of the ini or config files appear to be in the places you'd expect them to be.

My question -

Would these upgrades be simple?? A case of just running an update package?? Or is the fact that PHP/mySQL are embedded in Plesk mean that it'll all mess up?

I'm worried that a failed upgrade will knacker the forum, which is why I've delayed for so long.

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Dec 1, 2007

I just ran a simple yum update php on the server, because I need to be running 5.2 instead of 5.1.6

The update went smoothly, so I restarted httpd, and all hell broke loose. Apache can't start because of a whole lot of missing modules. So I commented out every single LoadModule line to see if that would get it to start, and it started complaining about the configuration file of some other software being incorrect (because that configuration file pointed to some module that no longer exists)

At one point I was able to get apache to start, I believe by copying my old configuration file to httpd.conf and then commenting out some lines that it was complaining about. Apache started, but no pages were loading.

So right now, basically, I've got no web service running at all on the server. I really didn't expect all of these problems for a simple PHP update, but obviously I was mistaken.

Is it worth trying to fix this myself (intermediate linux user here) or would it just be easier to hire someone to come in and do it for me?

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Anyone know where I can find a list of installed ASP components on both of these hosts? I am specifically looking for items like ASPMail, ASPUpload, ASPImage, etc.

Softsyshosting.com lists the components under their windows 2003 shared hosting plans, but they are not listed under the SQL 2005 plans. Since I am interested in signing up for the SQL Server 2005 plans, I would appreciate it if anyone can confirm the availability of those components under the SQL plans.

Reliablesite.net doesn't have any components listed. Again, I would appreciate it if anyone can provide a list of installed components.

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