Plesk 12.x / Linux :: Transfers And Migration Agent Hangs While Updating

Aug 21, 2014

I'd like to upgrade my server from Ubuntu 12.04 to Ubuntu 14.04. The idea is to migrate my actual server (S1) to another one (S2). Then, format and install ubuntu 14.04 with Plesk on S1, and finally migrate the data from S2 to S1. Is it a good solution? Is it possible to do this using only one server? I don't know if I can do it making a backup, install Ubuntu 14.04 and then, restore the data into the server.

However, I have a problem with the migration agent. When I go the migration page, the migration agent tries to update itself and it keep at 0% forever (I attach an screenshot).

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Plesk 12.x / Linux :: No Migration And Transfer Agent Found

Dec 20, 2014

Plesk from plesk server Migration, I want to do

I get the following error.

Error: No Migration & Transfer Agent found. Data migration cannot be performed.

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Plesk 12.x / Linux :: No Access To Panel - Service Agent Exception

Jan 10, 2015

I got error, can`t access to panel:

ERROR: Service_Agent_Exception

Unable to read apache features from the service node: [Sat Jan 10 12:25:03.013856 2015] [so:warn] [pid 32541] AH01574: module actions_module is already loaded, skipping
[Sat Jan 10 12:25:03.014058 2015] [so:warn] [pid 32541] AH01574: module auth_digest_module is already loaded, skipping
[Sat Jan 10 12:25:03.014694 2015] [so:warn] [pid 32541] AH01574: module authz_user_module is already loaded, skipping

[Code] ....

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Plesk 12.x / Linux :: Create / Delete Domain Hangs

Jul 12, 2015

This happens when I try to add a new domain or when I am trying to remove a domain. It just hangs, the browser says waiting on server while plesk just hangs. This is a fresh new install of Plesk 12 as well. I added a bunch of new domains tonight. No crazy changes or anything to plesk. I have found nothing so far in my search.

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Plesk 12.x / Linux :: Server Hangs On Reboot After Upgrade From 11.5

Aug 7, 2014

Just upgraded from Plesk 11.5 to 12. (CentOS 6.4)

Everything is working but when I reboot the server using the Plesk CP it never comes back up. No CP, no domains, no SSH.

If I reboot it using the 1&1 CP it re-boots fine.

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Plesk 12.x / Linux :: Scheduled Backup Hangs At 100% - Never Finishing Completely

Jan 24, 2015

I have an issue with my daily backup. I configured to have a daily backup on an external FTP server. Everything looks to work correctly but in the panel I see that the task is a 100% forever. Never finishing completely.. So the next day, the task is not starting.. I have to remove manually the task in backup manager screen.

here is the last lines of the log file (in /var/log/plesk/PMM/backup-2015-01-20-20-46-02-824)

[2015-01-20 21:33:53.108|18485] INFO: ENV[LANG]=en_US.UTF-8
[2015-01-20 21:33:53.108|18485] INFO: Executing utility: /bin/sh -c -e /bin/tar --create --file /usr/local/psa/PMM/tmp/backupznMOWN/daily__1501202046.tar --directory /tmp/repo_transport_tmp_Jalkfn/ --dereference --files-from /tmp/repo_transport_tmp_UTCFhv
[2015-01-20 21:41:12.528|18485] INFO: The utility executed with the return code 0

[Code] ....

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Plesk 12.x / Linux :: SSL Not Updating Properly

Mar 18, 2015

I renewed an SSL cert for one of my servers. After several hours, then days I noticed that the date had not updated to show the new expiration date.

When I do an ssl check through [URL] it shows the following when scanning https://webhost1.teksavvy.com:8443:

Valid from: 2014-Apr-11 00:00:00 GMT
Valid to: 2015-Apr-11 23:59:59 GMT
When scanning https://webhost1.teksavvy.com it shows:

[Code]....

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Plesk 12.x / Linux :: Updating IP NS Server

May 14, 2015

We have change IP from NS server in Plesk.Why can we force refresh named.conf (for all domains) ? Informations stay with old IP.We can force one domain when we change an information in the DNS and we validate. But Hown can we change all domains?

Example:
Old
> NS server1.com (x.x.x.1)
New
> NS server1.com (x.x.x.2)

[code]....

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Plesk 11.x / Linux :: Updating Nginx To Use TLS 1.2?

Apr 30, 2015

My server admin already upgraded my OpenSSL to version 1.0.1m 19 Mar 2015 and he also upgraded Nginx to 1.6. I'm also running CentOS v5.11 and Plesk v11.5.

However, he tells me that he still can't get TLS 1.2 to work because he noticed that my server uses a different version of Nginx (sw-nginx), which he believes is part of Plesk. How we can get TLS 1.2 working on the Plesk copy of Nginx (sw-nginx)?

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Plesk 12.x / Linux :: DNS TXT Entries Not Updating

Feb 10, 2015

I am running
OS Ubuntu 14.04.1 LTS
Plesk version 12.0.18 Update #34, last updated at Feb 10, 2015 01:52 AM

I have created a few websites using plesk and i have the dns acting as the primary . This server acts as a primary nameserver for the DNS zone mywebsite.co.uk

When i add a txt record the dns is updated but it never resolves so my DKIM and SPF records are never found. I have checked my syntax for the records and all are fine. My domains are hosted by stratoservers. Is it there fault or mine. Should i change providers so i have more access to the domains dns or should plesk be doing that for me...

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Plesk 11.x / Linux :: Firewall Might Disable Itself After Updating To 11.5

Nov 26, 2013

I already posted this as a bug report and now wanted to inform other users.

Starting with Plesk 11.5, the file "/opt/psa/var/modules/firewall/firewall-emergency.sh" contains the following line:

Code:
rm -f /opt/psa/var/modules/firewall/active.flag
That line stems from updating

Code:
Preparing to replace psa-firewall 11.0.9-debian6.0.build110120608.16 (using .../psa-firewall_11.5.30-debian6.0.build115130819.13_amd64.deb) ...
Unpacking replacement psa-firewall ...

Now, when you stop the firewall, you cannot start it again, cause deleting the active.flag disables the firewall:

Code:

# ll /opt/psa/var/modules/firewall/active.flag
-rw-r--r-- 1 root root 0 2013-11-26 09:22 /opt/psa/var/modules/firewall/active.flag

# /etc/init.d/psa-firewall stop
psa-firewall: firewall successfully disabled

# ll /opt/psa/var/modules/firewall/active.flag
ls: cannot access /opt/psa/var/modules/firewall/active.flag: No such file or directory

# /etc/init.d/psa-firewall start
psa-firewall: service is disabled

You then have to manually "touch" the active.flag to be able to start the firewall again. A workaround is to remove the line:

Code:
sed -i 's:rm -f /opt/psa/var/modules/firewall/active.flag::' /opt/psa/var/modules/firewall/firewall-emergency.sh'

I really hope that Parallels fixes this asap, as normally you won't notice that the firewall is not active when every works fine (nothing is blocked) and Plesk still shows all the rules.

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Plesk 11.x / Linux :: License Key Not Automatically Updating

Jun 17, 2014

My license is updated every month, however it is not automatic, i have to go to Tools & settings > license management and click on "Retrieve Keys" every month.

Iguess there should a cron job that should do this for me every month in Centos.

What this cron job should be ?

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Plesk 11.x / Linux :: Updating Total Diskspace

Mar 25, 2014

When I first installed Plesk on my VPS I had a diskspace of 100GB.

After that I upgraded my VOS I had a diskspace with 150GB of storage.

When I read my statistics, plesk only recognizes 100GB in stead of 150.

How could I update these statistics?

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Plesk 12.x / Linux :: Updating Out Of Date Components Included In VPS

Dec 5, 2014

How to update out of date components included in VPS? For instance...

rkhunter is at v1.3.4 whereas the current version is 1.4.2. Why both about updating? Well, in part to reduce the number of false-positive warnings and in part to gain more current protection.

A yum update isn't possible as 1.4.x has moved on quite significantly from 1.3.x and while downloading and installing rkhunter isn't terrible difficult, trying to get it to update the 1.3.4 version included with VPS seems somewhat more difficult...

SpamAssassin is at v3.3.1-3 whereas 3.4.0 is the current release version and 3.3.2 is no longer supported, meaning 3.3.1 is definately way out of support. Why bother? Better spam detection and blocking

When VPS will update to something nearer current versions of both of these components?

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Plesk 11.x / Linux :: Updating DNS Template - Changing SPF TXT Record To Reflect New IP Addresses

Jul 9, 2014

The IP addresses assigned to our servers have changed so it's time to update the default SPF information contained in the DNS records for ALL of the domains hosted on our servers:

OLD

Code:
v=spf1 +ip4:173.236.23.185 +ip4:173.236.23.188/30 +a +mx -all

NEW

Code:
v=spf1 +ip4:69.160.255.188/30 +ip4:69.160.255.192 +a +mx -all

However, when we update the resource record in the DNS template and then "Apply the changes to all zones...",

Panel will apply changes from the template to all DNS zones including the customized ones. Note that user-modified records always remain intact. For example, if the template contains a new record that was already added by a customer, Panel will keep the customer's record.Click to expand...

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Plesk 12.x / Linux :: Updating Database Name Of WordPress Installation Through Phpmyadmin Panel

Jan 21, 2015

I found out a easy way to update the Database name of a WP installation through phpmyadmin panel, However I can't seem to update or refresh the Parallels WP Settings with correct information. Is this a bug?

This is how to reproduce:

From phpMyAdmin select the database you want to select, in the tabs there's one called Operations, Go to the rename section.

Update the user privileges to the new Database name and remove the old privileges (save)
Then manually update the wp-config file which contains the 'Database name' (save)
Then goto Parallels Plesk > Websites & Domains> WordPress Installations > Change Settings

Here you should notice the Change Settings for the WordPress Installation still contains the old Database name.

Is there any way of updating this?

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Plesk 12.x / Linux :: How To Tell If Migration Is Still In Process

Jun 12, 2015

I'm migrating 11 domains from my old server to my new server, and it's been running now for 3 hours and the progress section shows 100% but it looks like it's still running.

And each time I check the "Domains" section I see a couple of my domains listed but not all of them yet, and the ones I do see the "Disk Usage" on one of my domains that I know is large shows the same figure each time I go to this page; it doesn't seem like it has increased at all.

How can I tell if the migration is still processing or if it has froze and I should restart the migration again?

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Plesk 12.x / Linux :: Migration From 11.5 To 12.0.18 - No Tab Mail

Jun 23, 2014

Since upgrading to 12.0.18 i have picked up a strange problem when creating a new email account.The Mail tab is not displayed and does not allow me to create email accounts, in version 11.5 I also appeared tab. I have reviewed the FAQ and the solution to change tables in the DB does not serve 11.5 (I understand that by varying the field names and values ​​in 12.0.18).

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Plesk 12.x / Linux :: Crontabmng Error After Migration

Feb 24, 2015

We successfully migrated web and email from a Plesk 9.3 system to the new Plesk 12.0 system. Afterwards i try to install new extensions and / or try to delete existing extensions and receive the following error:

Die Erweiterung Webserver Configurations Troubleshooter kann nicht entfernt werden: crontabmng failed: /usr/bin/crontab execution failed: "crontabViWP46":11: bad command errors in crontab file, can't install. System error: crontab execution error

Means that i am not able to delete the extension "Webserver Configurations Troubleshooter". But the extension is delete (but not completelly - only a checkbox is shown without entry).

Is something comes with a config of the old server? All works proper until migration.

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Plesk 12.x / Linux :: Missing Resellers On Migration

Jun 3, 2015

We have a problem migrating from 11.0.9 to a different server running 12.0.18. Our Plesk 11 server is running great since years ago. We have 3 resellers there, say reseller1 with 17 domains, reseller2 with 13 domains and reseller3 with 250 domains.

First, we executed a complete server migration with:
/usr/local/psa/bin/migrate -m -host xxx.xxx.xxx.xxx -password xxxxxx -ip-mapping /root/migration-mapping.txt -skip-license -replace-existing-objects true

The process ran properly, but in the end we've found reseller1 and reseller2 were NOT migrated. No errors were reported tho.

While investigating this issue we have found:

1) "/usr/local/psa/bin/migrate --list-resellers" returns only reseller3. So it looks like reseller1 and reseller2 are not "seen" by the migrate utility.

2) /usr/local/psa/bin/migrate -mr reseller1 returns:
Migration started at: 2015-06-03 04:21:11
The following clients not exist: reseller1

3) /usr/local/psa/bin/migrate --list-subscriptions returns the 250 subscriptions of reseller3, but no single mention to reseller1 and reseller2 subscriptions.

In short, reseller1 and reseller2 are invisible for the migration utility. Both missing resellers are ok, enabled and active in our Plesk 11 server.

We are now stuck on the migration process and wondering if this could be a bug in the migrate utility? or some inconsistence in our Plesk 11?

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Plesk 12.x / Linux :: What Happens With Email On Old Server After Migration

Sep 2, 2014

If you transfered an account with the PMM, is e-mail still received on the old server being forwarded to the new one?

Is it a good idea to transfer only e-mail & accounts again after DNS propagates to the new server?

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Plesk 12.x / Linux :: Wrong Permissions After Migration?

Sep 5, 2014

I had a old virtual Server with Ubuntu+Plesk12. I build a new dedicated Server with CentOS6+Plesk12 and migrate all Domains. Now i have a strange problem:

When i upload a file with FTP-User "user1", the file has the permissions Group=psacln & Owner=user1. All is fine, i can see and edit this file in a FTP-Program. But when my website create a file (cache html files or installed plugin folders in wordpress), I can't see, can't edit and can't download this files.

When i login to plesk with the admin account, i can see and edit this files. They have also Group=psacln & Owner=user1 and i can give them 0666 rights but when i login with FTP-User "user1" with my FTP-Program, I didn't see that files?!

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Plesk 12.x / Linux :: Migration And Symbolic Links?

Feb 17, 2015

Just went through a migration and everything appeared to go pretty smooth, but we figured out there was an issue with symbolic links.

A site on an old server running plesk 12 had symbolic links in it. When the site is Migrated through the plesk migration tool, the symbolic links aren't preserved on the new server.

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Plesk 12.x / Linux :: After Migration To New Server - No Awstat

Nov 17, 2014

I have recently migrated to new server with Plesk 12. There was a webalizer even I used to have awstat. So I installed awstat and changed it in the settings. But every day when I synchronized the abonnement it changed alone back to Webalizer ... which I dont want

When I tried to deactivate or deinstall Webalizer in plesk using the update manager, I got an error:

"Some errors occured during installation."

Solved, changed settings in Customer Service Plan and synchronized...

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Plesk 12.x / Linux :: Watchdog Messages After Migration From 11 To 12

Sep 26, 2014

After migrating to a new server and also from plesk 11 to 12 i've got two watchdog errors:

/bin/sh: /usr/local/psa/libexec/modules/watchdog/cp/clean-events: No such file or directory
/bin/sh: /usr/local/psa/libexec/modules/watchdog/cp/pack-sysstats: No such file or directory

Both files dont exist. Is it save to delete the scheduled taks or should those tasks exist?

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Is Pageant (Agent Forwarding) For Putty Supported On Linux?

Oct 28, 2007

I've setup my ssh to login with keys and passphrase. I would like to do away with passphrases by using agent forwarding. Putty uses Pageant to store private keys, bu from all the tutorials I can find, it's a windows based feature (to add private keys). I've also tried to use ssh-add (a different agent), but it has trouble recognizing my private key passphrase (made with putty). I know the private key is working because I'm able to use use ssh without a password, just the phrase.

What's the best way to do this? Is there a putty pageant command line that I don't know about?

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Plesk 12.x / Linux :: Migration Manager And Horde Settings

Apr 8, 2015

I am setting up a new server and started to migrate domains from an 11.x plesk server to this new server with plesk 12.x on it. Everything works fine, domains, users, mailboxes, everything is migrated - except the horde settings inside the webmail. I recognized this after my first login into webmail, normally the inbox is shown (I configured my webmaoil this way) but after the migration this setting is lost - including all other settings. How to migrate this settings?

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Plesk 12.x / Linux :: Error 403 Forbidden On All Sites After Migration

Dec 17, 2014

We have installed Plesk 12 on a fresh up to date Ubuntu 14.04 x64 server.

After installation, and before any migration, we have moved some folders:

- /var/www/vhosts -> /opt/vhosts
- /var/qmail -> /opt/qmail
- /var/mysql -> /opt/mysql

We have created symlinks, modified some configuration files (Plesk included) and ran domains reconfiguration script (zero domain installed, but just in case the script will do anything else).

After that, we have launched Plesk Migration Wizard (from Plesk 9 to last release).

Everything has worked fine: all domains have been migrated on our new folders (/opt based) and owners has been correctly defined for each domain. The same for MySQL and all mail accounts.

We have checked Apache VirtualHost configured by Plesk Migration Wizard : our new folders are used (/opt).

So all seems to be ok.

But now, all websites (configured with Apache and Apache PHP module) returns 403 Forbidden error.

We have try changing to FastCGI with Apache same error.

We have try changing to full Nginx (PHP and static files), some websites run.

We have checked some KB (112884, 800) but all seems to be good.

Is there any steps we have omitted when we move folders ?

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Plesk 12.x / Linux :: Migration Manager Doesn't Copy Anything

Jan 24, 2015

I've got a problem to migrate A user from one server to another.

I tried to use the migration manager, but if I start the migration manager the migration will be started but after 2 seconds it has finished and no migration has be doen.

or should I moove the data manually?

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Plesk 12.x / Linux :: Internal Server Error During Migration

Oct 31, 2014

I'm trying to migrate a Plesk 9.5 to a Plesk 12 via the tools.

I tested some domains before doing he whole but I have a "big" domain who make an error:

ERROR: Call to a member function updateUser() on a non-object (Abstract.php:930)

I already checked on google, tested the solution but each time I do the migration, it crash again...

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