Plesk 12.x / Linux :: Subscriptions Blocked On Change Domain Prefix
Jun 25, 2015
I have a Plesk 12.0.18 on Centos Server. All subscriptions works fine, but one subscription have a domain with this problem.
When i change the domain prefix to "www.mydomain.com" or to "mydomain.com", this still stuck to "Waiting...".
When this happens, the rest of the server still works fine, but will not let me make any changes to the rest of subscriptions.
I try to edit the apache vhosts, but this looks fine.
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Oct 15, 2014
I imported backups in Plesk 12 from Plesk 9.5.4.
I can access 4 out of 5 domains in my subscritions, but one domain dosn't appear in the list.
The 4 working domains are "Default Domain", the one i can't access is "unlimited".
In the list of packages i can click on the number of subscriptions and see the domains, but if click on the 1 unlimited subscription nothing gets listed / no elements found.
The domains is online, but i can't access it with plesk.
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Apr 9, 2015
Getting this error on the customer, domain and subscriptions pages on Plesk 11.5 update 5.
Running CentOS 5.9
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Jan 10, 2015
Recently I've tested the usage of domain keys on my plesk 12 server. The feature works without problems. I'm wondering however if it's possible to activate the domain keys by a service plan or subscription model. If not, for all my domains (65) I've to activate them manually and for each domain iIll create in the future I have to activate it too.
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Apr 15, 2015
I have following Warning when creating a new Domain inside a Subscriptions:
I found this Article: [URL] .....
But in my case this does not solve the Problem.
1> All permissions are right.
2> When I type command '/usr/local/psa/bin/repair --restore-vhosts-permissions' i get the answer 'Directory permissions were successfully updated.'
3> The Order of Webuser and FTPUser (as described in the article) could also not be the problem, because in my case there is only one user (There is only Webuser and no FTP-User.)
4> When typing '/usr/local/psa/bin/repair --update-vhosts-structure' I get the following error 6 times each:
Code:
[2015-04-15 21:03:30] ERR [util_exec] proc_close() failed
Error: update-vhosts-structure failed: mkdir: cannot create directory `./webroot.kk-bits.com/logs': File exists
ERROR: Cannot relink logs. Target directory '/var/www/vhosts/webroot.kk-bits.com/logs' is in invalid state.
Unable to update the structure of the home directory: an unexpected error has occurred.
update-vhosts-structure failed: mkdir: cannot create directory `./webroot.kk-bits.com/logs': File exists
ERROR: Cannot relink logs. Target directory '/var/www/vhosts/webroot.kk-bits.com/logs' is in invalid state.
To get the error 6 times seems to mean, that i have this problem with 6 Domain.
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Jan 6, 2015
I need to change to all subscriptions to php 5.4 version. How can I do at the same time to all subscriptions? I tray to change in the service plans but it's dont' run. We have more than 270 subscriptions, How do you change all the time?
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Mar 20, 2014
I have a Customer with 22 subscriptions associated. Can I assign some of these subscriptions to another customer?
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Jul 15, 2015
We are starting to migrate our servers to Plesk and are building all necessary processes with the plesk xml api.
If I create a subdomain via api
Code:
<subdomain>
<add>
<parent>domain.com</parent>
<name>example</name>
<property>
<name>www_root</name>
<value>httpdocs/web/</value>
</property>
</add>
</subdomain>
The vhost configuration at apache gets this part
Code:
<IfModule mod_rewrite.c>
RewriteEngine On
RewriteCond %{HTTP_HOST} ^subdomain.domain.com$ [NC]
RewriteRule ^(.*)$ http://www.subdomain.domain.com$1 [L,R=301]
</IfModule>
So every subdomain is redirected to prefix www. But if I create the subdomain via plesk panel, the mod_rewrite isnt created, as i want. I also tried reconfigure-all, but this rewrite part is always active. I have no possibility in plesk 12.0.18 to set the setting for www prefix like at normal sites. So what can i do to prevent it and where can i change it afterwards?
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Jun 6, 2014
My customer has two domains, one of it is a alias-domain.
He wants to set this alias to his primary domain, so how can i change it?
I tried it with deleting the alias, but i can't find the "button" for changing the primary domain?
Have I to delete the complete abonnement and reinstall all files and databases?
I know, that I have to change some paths in files, but it would be easier, than to dump everything and upload again...
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Aug 22, 2014
Recently I have migrated from a VPS to another VPS. How can I change nameservers for domains in old VPS to point them to the new VPS ?
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Mar 18, 2014
I'm using plesk Panel version11.0.9 Update #60 . I get this error when remove domain on Subscriptions .
Error: Unable to delete system user: SysUser->_systemRemove() failed: usermng failed: Class not registered (COM Error 80040154) at Can't CreateInstance(psa.scheduler.device.PSASchedulerCollection)Click to expand...
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Feb 4, 2015
After changing website domain name (from development one -dev-domain.com- to production one) we have this error in fail2ban.log :
2015-02-01 06:46:41,176 fail2ban.filter [2848]: ERROR Unable to open /var/www/vhosts/system/dev-domain.com/logs/proxy_access_log
2015-02-01 06:46:41,176 fail2ban.filter [2848]: ERROR [Errno 2] No such file or directory: '/var/www/vhosts/system/dev-domain.com/logs/proxy_access_log'
Traceback (most recent call last):
File "/usr/lib/python2.7/dist-packages/server/filter.py", line 520, in getFailures
has_content = container.open()
File "/usr/lib/python2.7/dist-packages/server/filter.py", line 601, in open
self.__handler = open(self.__filename)
IOError: [Errno 2] No such file or directory: '/var/www/vhosts/system/dev-domain.com/logs/proxy_access_log'
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Mar 1, 2015
I have a "little" problem. I can not change the hosting type for a domain.
There is the error:
"Internal error.
ERROR: Call to a member function getRootPath() on a non-object (Abstract.php:141)"
What am I doing wrong?
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Mar 12, 2015
Since we switched to Plesk 12 and activated nginx the problem reoccurs reliably on every domain change.
As soon as a customer creates a new domain or alias and Apache restarts nginx delivers 502 errors for maybe 10 seconds. After that everything is fine again.
The system is Debian 6.0.10 with Plesk 12.0.18 Update #38
That might not be a problem in small environments, but with >100 domains the timeout is annoying enough for customers to pick up the phone.
Adding this to /etc/sw-cp-server/config did not do the trick.
http {
fastcgi_buffers 32 32k;
fastcgi_buffer_size 64k;
fastcgi_read_timeout 600;
fastcgi_send_timeout 600;
}
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Sep 25, 2014
OS: Centos 6.5
Plesk Version: 12.0.18
Recently, we had trouble with Horde, which I Re-installed. However, since then any change that is made to a domain in plesk (changing mailbox settings, domain settings, hosting settings) All website show the default plesk page and I will have to re-run the reconfigure-all command in SSH to bring them all back up. Sometimes even that won't work and I will have to re-run the bootstrap repair command. We were actually on Plesk 11 when this started happening, so we upgraded to Plesk 12, but unfortunately this did not fix the issue.
We have around 500 customer websites on this server, so obviously the changes are made often and the sites going down on every change isn't great at all.
I have a long list of these errors in my error Plesk error log:
2014/09/25 17:31:53 [error] 818#0: *1566 FastCGI sent in stderr: "Primary script unknown" while reading response header from upstream, client: *.*.*.*, server: , request: "$
But I can't seem to find out if this is the cause, or how to fix this error correctly on a Plesk install.
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Sep 16, 2013
Is there a way to change the default value of the "Preferred domain" option in the hosting settings of domains in Plesk 11.5? When ever i create a new subscription/domain it just defaults to the value of "domain.ltd" and i have to go into the hosting settings and manually change it to "None". Is there a way i can set it to use the "None" option every time i create new subscriptions or domains?
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Feb 14, 2014
Company is using software Parallels Plesk Panel 11.5.30 for Windows
And
There currently are in trouble about how some websites it's can't active Customer, domain or Subcriptions on 1 Resellers.
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Dec 8, 2014
When I try to change a domain name preference from www to non-www i am getting the error
"Error: No secure shell available"
I am using plesk 12 ....
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Jan 21, 2015
"Warning: The webspace was suspended. All sites hosted with the webspace are not available."
I know that on the past versions the expiration date is changed in the subscrition details.
This is Plesk 12.08 Webadmin Edition and theres no possibility to change by the "interface management" on service provider view.
How is it possible to change workspace expiration dates?
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Mar 11, 2015
I wonder if there is any chance to change the domain that is being shown as the incoming/outgoing mail server to users of the Plesk Panel, when clicking on the "Info"-Icon near an e-mail-account in the mail list (see screenshot).
We only have a SSL certificate for one domain and want our customers to use this domain in their mail client settings, so that the client trusts the domain.
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May 6, 2015
I seem to be having a strange problem with Plesk 12, after adding about 23 domains, i cant seem to add any more domains.
While adding the domain, it just keeps syncing, and then when i click on the subscriptions i see the domain has been added, but i cannot customise it.
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Jun 4, 2014
I want to be able to copy 1000's of files from one subscription to another or rather from one domain to another on the server without having to FTP them each time. Is there a way which this can be done directly in Plesk and avoid the need to ftp the same 1000's of files into each subscription ? FTPing on my connection is really slow and takes 2-3 for each subscription / domain, whereas if I could just FTP to the server once and then copy&paste the files between subscriptions then this would save me a huge amount of time...
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Sep 27, 2014
After upgrading (i know, i should not do this) from Squeeze to Wheezy i have got a problem with subscriptions.Plesk seems to work, but whein i want do manage a domain/hosting. i just see 502 Bad Gateway nginxClick to expand...
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Jun 25, 2014
Can't add new subscriptions or domains/ subdomain after upgrade. Upgraded to 12.0.18 today and can no longer add domains or subdomains. When I try create a new subscription I get the following error:
New configuration files for the Apache web server were not created due to the errors in configuration templates:
Template processing failed: file = /usr/local/psa/admin/conf/templates/default/domainVhost.php, error =
Template_Exception: No data. file: /usr/local/psa/admin/plib/Template/Processor.php line: 28 code: 0 Previous error: Template_Variable_Exception: No data. file: /usr/local/psa/admin/plib/Template/Variable/AbstractCachedData.php line: 67 code: 0.
Detailed error descriptions were sent to you by email. Please resolve the issues and click here to generate broken configuration files once again or here to generate all configuration files.
Trying to generate all configuration files OR generate broken configuration files doesnt work. Still get the same error.
When I try can create a subdomain I get the error:
.............
Error: proftpd-config failed: mktemp: failed to create file via template `/etc/proftpd.d/50-plesk.conf.XXXXXX': No such file or directory
Can not create temporary file
...........
This solution [URL] ..... doesnt work that just says 'ls: cannot access /etc/proftpd.d/: No such file or directory'
I tried yum update proftpd to see if that would do anything but get this...
Loaded plugins: fastestmirror, priorities
Loading mirror speeds from cached hostfile
* atomic: mir01.syntis.net
193 packages excluded due to repository priority protections
Setting up Update Process
No Match for argument: proftpd
No package proftpd available.
No Packages marked for Update
In plesk, ProFTPD ftpserver is showing as installed.
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Jan 23, 2015
I have migrated User from Confixx 3.3.9 to Plesk and now it works fine.
In the Subscriptions i have disable the Feature Backup for the Costumers, but it dosent take an effect.
So i Turn it on and off again. But there was also no effect.
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Jan 22, 2015
Any time I attempt to create a customer, subscription, domain, anything I get the error "The password should be between 5 and 20 characters in length.". The password is exactly like that. On some pages it gives an error to the username I chose and the error just explains what a username is (??)....
The only actual error I've seen is one from creating an account via the command line. It was a PHP error relating to a function having issues with the encoding or something. (I think this is only relating to sending feedback though?)
Error occurred while sending feedback. HTTP code returned: 502 PHP Notice: iconv(): Wrong charset, conversion from `ISO-8859-1' to `UTF-8//TRANSLIT' is not allowed; File: /usr/local/psa/admin/plib/api-common/cu.php, Line: 599
Error occurred while sending feedback. HTTP code returned: 502 PHP Notice: iconv(): Wrong charset, conversion from `ISO-8859-1' to `UTF-8' is not allowed; File: /usr/local/psa/admin/plib/api-common/cu.php, Line: 597..I've tried OpenSuSE 12.3 with Plesk 11.5 and 12 and I'm now on OpenSuSE 13.1 with the latest Plesk 12.
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Jun 11, 2015
I've been happily copy databases between subscriptions in Plesk 11.5xx for years but having updated to 12 the feature no longer works.
In the copy database screen when the 'local MySQL server' option is selected in the drop down the 'Copy to existing database' radio button is disabled.
My service provider tells me this is a feature change.
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Jul 9, 2015
If you would disable a subscription and reloaded that domain name. You would be redirected to a default subscription. How can i change this default landing page?
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Aug 25, 2014
After a migration I did this weekend I mis a couple of the migrated domains in the subscription list. The domains are working great, but I cannot find them in Plesk.
I got this errors in the migration manager:
Info:
The password was generated for user 'Domain Administrator (domain.com)'. New password is 'GA66QgQ'
Warning:
Execution of /opt/psa/admin/plib/api-cli/user.php --create domain.com -owner admin -guid cfa43606-e8b0-444c-a005-660984840498 -cname Domain Administrator (domain.com) -passwd '' -status disabled -domain-admin true -email '' -external-email true -role Domain Administrator (domain.com) -country NL -legacy-user false -subscription-name domain.com -ignore-nonexistent-options failed with return code 1.
Stderr is
Error during user creation: Owner with id 1 has not subscription with id 69
Warning: domain "domain.com"
Execution of /opt/psa/admin/bin/backup_restore_helper --restore-legacy-dlu domain.com -dlu-info /opt/psa/PMM/tmp/deployer_legacy_dluIrjcWa -ignore-nonexistent-options failed with return code 1.
Stderr is
Unable to create Account object: Account: unable to select: no such row in the tableClick to expand...
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Oct 13, 2014
I got a new Server with Plesk 12.0.8 (old one has 11.5.30). Now I have to migrate all Subscriptions of the old System into the new one.
I tested it with one item and all time I get this warning:
Warning:SSL certificate "default certificate" Execution of /opt/psa/admin/plib/api-cli/certificate.php --create default certificate -cert-file /opt/psa/PMM/tmp/pmm-cert-GzVcei -key-file /opt/psa/PMM/tmp/pmm-privkey-PgXbaU -print-signature -admin -ignore-nonexistent-options failed with return code 1. Stderr is Unable to create certificate "default certificate": Unable to set the private key: Probably, the private key format is invalid.
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