Plesk 12.x / Linux :: Activate Domain Keys By Service Plans / Subscriptions Model

Jan 10, 2015

Recently I've tested the usage of domain keys on my plesk 12 server. The feature works without problems. I'm wondering however if it's possible to activate the domain keys by a service plan or subscription model. If not, for all my domains (65) I've to activate them manually and for each domain iIll create in the future I have to activate it too.

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Plesk 12.x / Linux :: Unable To Sync Subscriptions With Service Plan

Jan 29, 2015

I have a 'Service Plan' which has 270 subscriptions associated with it. When I navigate to 'Service Plans' page, underneath my plan it reads "Unable to sync subscriptions with the service plan" along with a yellow exclamation mark.

If I go into the plan there is another message near the "Update & Sync" button stating that syncing will take time and therefore be run in the background. When I click the "Update & Sync" button nothing appears to happen. If I then click on the plan again, as if to edit the settings I get the following "Warning: Subscriptions are currently syncing with the service plan. Please wait until the sync process is finished." and it prevents me from accessing the plan settings.

If I wait a while, I can eventually get into the plan settings again, which should mean that the Update & Sync has completed. However the "Unable to sync subscriptions with the service plan" warning is still present under my custom plan on the 'Service Plans' page and if I navigate to a subscription to check if it has been updated it hasn't.

If I change the subscription plan to another plan and then change it back to my original plan again, then the changes are reflected. But this is obviously a workaround.

Why doesn't the "Update & Sync" button do as it should?

Why is my plan "Unable to sync subscriptions with the service plan"?

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Plesk 12.x / Linux :: Domain Keys Not Generated And Placed In TXT

Aug 28, 2014

After enabling DomainKeys via 'Server-Wide Mail Settings' and 'Mail Settings for domain.com'.The DomainKeys are not generated and placed in the TXT resource records created in the domains' DNS zones.

Specs: OS: Up-to-date CentOS 7, Control Panel: Plesk 12.0.18 Update #15.

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Plesk 12.x / Linux :: Regenerate All Domain Keys?

Jun 3, 2015

I recently migrated 50+ domains from a plesk 11.5 server to a plesk 12 server and many of the customers are not signing with domain keys anymore after the move.

Is there any way to regenerate domain keys for ALL domains?

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Plesk 12.x / Linux :: Can't Find Domain In Subscriptions

Oct 15, 2014

I imported backups in Plesk 12 from Plesk 9.5.4.

I can access 4 out of 5 domains in my subscritions, but one domain dosn't appear in the list.

The 4 working domains are "Default Domain", the one i can't access is "unlimited".

In the list of packages i can click on the number of subscriptions and see the domains, but if click on the 1 unlimited subscription nothing gets listed / no elements found.

The domains is online, but i can't access it with plesk.

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Plesk 11.x / Linux :: Domain Keys Won't Work After Migration

May 24, 2013

Recently I migrated my server from CentOs 5 to CentOS 6.4, while using the migration manager from plesk 11.0.9 (the migration was between the same plesk version).

I used rsync first, which caused some trouble, but without it, the migration process worked fine.

Unfortunately, if I create new domains now, they won't get any domainkey DNS entries anymore and under /etc/domainkeys no keys are created for the new domains.

Nothing I tried did work so far, which was resetting the DNS template, turning on and off the domainkeys setting, nor did calling "/usr/local/psa/admin/sbin/mchk --with-spam" resolve the problem.

For the existing domains, domainkeys work fine, but I can't find any errors how I can fix my plesk installation to generate domainkeys for new domains.

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Plesk 12.x / Linux :: Domain Keys Signature Not Present

Jun 11, 2015

I have enabled DomainKeys and ticked the box "Use DomainKeys spam protection system to sign outgoing email messages" however messages sent do not have the DomainKeys signature present.

I presume they should be present for email sent with PHP, that is what i'm trying to do anyway so email's from our website do not get marked as SPAM.

The _domainkey and default._domainkey DNS entries are present.

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Plesk 12.x / Linux :: Subscriptions Blocked On Change Domain Prefix

Jun 25, 2015

I have a Plesk 12.0.18 on Centos Server. All subscriptions works fine, but one subscription have a domain with this problem.

When i change the domain prefix to "www.mydomain.com" or to "mydomain.com", this still stuck to "Waiting...".

When this happens, the rest of the server still works fine, but will not let me make any changes to the rest of subscriptions.

I try to edit the apache vhosts, but this looks fine.

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Plesk 11.x / Linux :: Internal Error On Customer / Domain And Subscriptions Page

Apr 9, 2015

Getting this error on the customer, domain and subscriptions pages on Plesk 11.5 update 5.

Running CentOS 5.9

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Plesk 12.x / Linux :: Creating New Domain Inside Subscriptions - Target Directory Is In Invalid State

Apr 15, 2015

I have following Warning when creating a new Domain inside a Subscriptions:

I found this Article: [URL] .....

But in my case this does not solve the Problem.

1> All permissions are right.
2> When I type command '/usr/local/psa/bin/repair --restore-vhosts-permissions' i get the answer 'Directory permissions were successfully updated.'
3> The Order of Webuser and FTPUser (as described in the article) could also not be the problem, because in my case there is only one user (There is only Webuser and no FTP-User.)
4> When typing '/usr/local/psa/bin/repair --update-vhosts-structure' I get the following error 6 times each:

Code:

[2015-04-15 21:03:30] ERR [util_exec] proc_close() failed
Error: update-vhosts-structure failed: mkdir: cannot create directory `./webroot.kk-bits.com/logs': File exists
ERROR: Cannot relink logs. Target directory '/var/www/vhosts/webroot.kk-bits.com/logs' is in invalid state.

Unable to update the structure of the home directory: an unexpected error has occurred.
update-vhosts-structure failed: mkdir: cannot create directory `./webroot.kk-bits.com/logs': File exists
ERROR: Cannot relink logs. Target directory '/var/www/vhosts/webroot.kk-bits.com/logs' is in invalid state.

To get the error 6 times seems to mean, that i have this problem with 6 Domain.

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Plesk 12.x / Linux :: Unable To Find Service Node For Web Service On Domain With ID 0

Sep 10, 2014

Got following Problem: Unable to find service node for web service on domain with id = 0

After a Check from [URL] ....

I tried this: [URL] ....

Result:

+--------------------+--------------+---------------------------------------+------------------------------+------------+
| Domains | Service Type | IpAddressesCollections.ipCollectionId | Current value of ipAddressId | Have to be |
+--------------------+--------------+---------------------------------------+------------------------------+------------+
| XXXXXXXXXXXXX.org | mail | 30 | 0 | 1 |
+--------------------+--------------+---------------------------------------+------------------------------+------------+

Resolution:

mysql -uadmin -p`cat /etc/psa/.psa.shadow` -Dpsa -e 'Update IpAddressesCollections SET ipAddressId = 1 WHERE ipCollectionId = 30'

Result: ERROR 1062 (23000) at line 1: Duplicate entry '30-0' for key 'PRIMARY'

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Plesk 12.x / Linux :: Unable To Find Service Node For Web Service On Domain With ID 6

Jun 24, 2015

Deleted a domain workspace in Parallels Plesk and now I am getting this error when signing into the panel:Looked at the logs and been trying multiple commands (including the bootstrapper repair etc.)I found the full error from the logs:

[13-Jun-2015 16:35:33 UTC] PleskDBException: Unable to find service node for web service on domain with id=6
file: /usr/local/psa/admin/plib/PhDomain.php
line: 1404
code: 0
trace: #0 /usr/local/psa/admin/plib/Smb/Subscription/Domain.php(490): PhDomain->getWebHostingServiceNode()

[code]....

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Plesk 12.x / Linux :: Internal Error - Unable To Find Service Node For Web Service On Domain With ID 5

Jun 15, 2014

Clean install on openSUSE 13.1

After deleting a domain, we got the following error which rendered the panel useless.

Internal error: Unable to find service node for web service on domain with id=5
Message Unable to find service node for web service on domain with id=5
File PhDomain.php
Line 1402
Type PleskDBException
Go To Previous Page

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Plesk 12.x / Linux :: Messages Go With Valid Domain Keys Signature / But Without DKIM Signature

Aug 1, 2014

My server has plesk 12 with Ubuntu.The problem I have is that the messages go with a valid domain keys signature, but without the DKIM signature.I'm not using opendkim.

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Plesk Automation :: PPA - Restrict Service Nodes For Subscriptions

Feb 26, 2014

I'm testing PPA and have now a questions. How can restrict a subscription to a service node? I have try that over the subscriptions and custom atribute's. That work for the most thinks (Apache/Postfix) but not for MySQL, all customers can by a create to choose the database server (all database servers). How can i customer don't allow to choose the database server?

For a example (web1, mail1 only -> db1) (web2, mail2 only -> db2)

And for the DNS settings to create automaticly a DNS for the database service? (as a sample: db.domain.de -> database service node)....

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Plesk 11.x / Windows :: Inactive Domain - Unable To Activate

Jan 30, 2013

My domain is inactive in plesk and not active !!

After click in active to Domain this error : Error: Unable to activate the domain: Either the domain owner or their subscription is suspended.

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Plesk 12.x / Linux :: Domains Lost After Business Model Update

Feb 17, 2015

I'm running a fresh install of Plesk 12 on Ubuntu. I've used the migration manager to import domains and accounts from another (older) installation. Everything worked well.

After the process, Plesk suggested the "Complete Switching to the new Plesk business model". After switching, half of the Domains didn't show up anymore (not in Subscribtions, nor in a Customer Account) and the Domains page was completely blank. But if I check the page "Traffic Usage By Domains", the Domains still show up and they are still in the vhosts folder and they are still accessible.

So I guess the Domains are still in the database, they just lost the connection to a subscription or customer. How can I restore this connection?

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Plesk 11.x / Windows :: Cannot Remove Domain On Subscriptions

Mar 18, 2014

I'm using plesk Panel version11.0.9 Update #60 . I get this error when remove domain on Subscriptions .

Error: Unable to delete system user: SysUser->_systemRemove() failed: usermng failed: Class not registered (COM Error 80040154) at Can't CreateInstance(psa.scheduler.device.PSASchedulerCollection)Click to expand...

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Plesk 11.x / Windows :: Can't Active Customer / Domain Or Subscriptions

Feb 14, 2014

Company is using software Parallels Plesk Panel 11.5.30 for Windows
And
There currently are in trouble about how some websites it's can't active Customer, domain or Subcriptions on 1 Resellers.

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Plesk 12.x / Linux :: CLI - How To Set Ntp Server And Activate It

Apr 7, 2015

Can't find nothing in documentation nor googleling... I'm able to change the name of the server like this:

./server_pref --update -hostname host.example.com

But can't find the way to add and activate NTP server by CLI.

Does this option is available, and if yes how?

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Plesk 11.x / Linux :: Cannot Activate New Webspace

May 24, 2014

when I try to activate a new subscription (webspace) comes out an error as attached image, which tells me that there is already a user account and a DNS record, but in reality do not exist and therefore can not delete them.

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Plesk 12.x / Linux :: Unable To Activate Added PHP Handler

Oct 24, 2014

I just added a new PHP Handler with PHP Verison 5.5.18 as cgi and i always get an error when activating. I used the samte setting and php ini as the Buildin Ones

root@ip1:/usr/local/src/php-5.5.18# /usr/local/psa/bin/php_handler --list
id: display name: full version: version: type: cgi-bin: php-cli: php.ini: custom:
5.5.18 5.5.18 5.5.18 5.5 cgi /usr/local/php550-cgi/bin/php-cgi /etc/php5/cli/php.ini true
cgi 5.3.29 5.3.29 5.3 cgi /usr/bin/php5-cgi /etc/php5/cgi/php.ini false
fastcgi 5.3.29 5.3.29 5.3 fastcgi /usr/bin/php5-cgi /etc/php5/cgi/php.ini false
module 5.3.29 5.3.29 5.3 module /usr/bin/php5-cgi /etc/php5/cgi/php.ini false

When i want to activate it i get

Fehler: phpinimng failed: Cannot parse php.ini: (<class 'php_ini.PhpIniSyntaxError'>, PhpIniSyntaxError('[<stdin>:24] Invalid configuration line. Are there excessive leading spaces?',))

I get this even if i want to activate a build in one.

In my additional php config i have

mail.log = /var/log/phpmail.log
mail.add_x_header = On
date.timezone = "Europe/Berlin"
[Zend]
zend_extension=/usr/lib/php/modules/ioncube_loader_lin_5.3.so
zend_extension=/usr/lib/php5/ZendGuardLoader.so
sendmail_path = /usr/sbin/sendmail-wrapper-php

I am using Debian Squeeze.

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Plesk 11.x / Linux :: Accessing Mail Settings On Domain - Unable To Find Service Node For IP Address

Jun 30, 2014

When trying to access the settings for mail on a domain I get the following error:

Error: Unable to find service node for ip address with id=6

I understand this is a problem with the database but I am not sure where to look to fix it.

I only have 4 IP addresses on the system.

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Plesk 12.x / Linux :: Fail2ban Module Fails To Activate Proftpd And Ssh-jail

Mar 4, 2015

I have a brand new Plesk 12 Installation with just a first Subscription/Domain for my test. Enabling fail2ban jails brings me the following error for the jails plesk-proftpd and ssh. All others went on.

error 'f2bmng failed: ERROR No file(s) found for glob /var/log/secure'.

I see that /var/log/secure is missing, althoug I already used ssh and ftp to log in once. I can go to touch the /var/log/secure file or adjust the jail configs to proper log file location? Which is the way to go? 

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Plesk 11.x / Linux :: CentOS 6.6 Based System - Activate Mod Rewrite With Proftpd

Nov 13, 2014

My company and I are currently discovering Plesk on a CentOS 6.6 based system. We are migrating from an old system on which FTP usernames could hold uppercase letters, which apparently is not the case in Plesk 11 (or is it because of CentOS?).

Anyway, as we can't change these FTP account names, I was thinking about creating a rule with mod_rewrite in the proftpd.conf file.

So the question is: how can I reinstall/reconfigure proftpd with this module activated? I don't even know where to find the corresponding package (which repo, correct version, etc...)

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Plesk 12.x / Linux :: Adding Subscriptions - Cannot Customize It

May 6, 2015

I seem to be having a strange problem with Plesk 12, after adding about 23 domains, i cant seem to add any more domains.

While adding the domain, it just keeps syncing, and then when i click on the subscriptions i see the domain has been added, but i cannot customise it.

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Plesk 11.x / Linux :: Copying Files Between Subscriptions

Jun 4, 2014

I want to be able to copy 1000's of files from one subscription to another or rather from one domain to another on the server without having to FTP them each time. Is there a way which this can be done directly in Plesk and avoid the need to ftp the same 1000's of files into each subscription ? FTPing on my connection is really slow and takes 2-3 for each subscription / domain, whereas if I could just FTP to the server once and then copy&paste the files between subscriptions then this would save me a huge amount of time...

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Plesk 12.x / Linux :: 502 Bad Gateway After Upgrade On Subscriptions

Sep 27, 2014

After upgrading (i know, i should not do this) from Squeeze to Wheezy i have got a problem with subscriptions.Plesk seems to work, but whein i want do manage a domain/hosting. i just see 502 Bad Gateway nginxClick to expand...

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Plesk 12.x / Linux :: How To Transfer License Keys To New Server

Apr 14, 2015

I need to transfer plesk from current existing server to a new server. I don't need to migrate existing data. I've already installed plesk in a new server. How to retrieve the license key files. I cannot access the existing plesk panel over SSH or HTTP due to an IP blocking issue.

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Plesk 12.x / Linux :: Can't Add New Subscriptions Or Domains / Subdomain After Upgrade

Jun 25, 2014

Can't add new subscriptions or domains/ subdomain after upgrade. Upgraded to 12.0.18 today and can no longer add domains or subdomains. When I try create a new subscription I get the following error:

New configuration files for the Apache web server were not created due to the errors in configuration templates:
Template processing failed: file = /usr/local/psa/admin/conf/templates/default/domainVhost.php, error =
Template_Exception: No data. file: /usr/local/psa/admin/plib/Template/Processor.php line: 28 code: 0 Previous error: Template_Variable_Exception: No data. file: /usr/local/psa/admin/plib/Template/Variable/AbstractCachedData.php line: 67 code: 0.

Detailed error descriptions were sent to you by email. Please resolve the issues and click here to generate broken configuration files once again or here to generate all configuration files.

Trying to generate all configuration files OR generate broken configuration files doesnt work. Still get the same error.

When I try can create a subdomain I get the error:

.............
Error: proftpd-config failed: mktemp: failed to create file via template `/etc/proftpd.d/50-plesk.conf.XXXXXX': No such file or directory
Can not create temporary file
...........

This solution [URL] ..... doesnt work that just says 'ls: cannot access /etc/proftpd.d/: No such file or directory'

I tried yum update proftpd to see if that would do anything but get this...

Loaded plugins: fastestmirror, priorities
Loading mirror speeds from cached hostfile
* atomic: mir01.syntis.net
193 packages excluded due to repository priority protections
Setting up Update Process
No Match for argument: proftpd
No package proftpd available.
No Packages marked for Update

In plesk, ProFTPD ftpserver is showing as installed.

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Plesk 12.x / Linux :: 12.0.18 Subscriptions Backup Manager Disable

Jan 23, 2015

I have migrated User from Confixx 3.3.9 to Plesk and now it works fine.

In the Subscriptions i have disable the Feature Backup for the Costumers, but it dosent take an effect.

So i Turn it on and off again. But there was also no effect.

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