Plesk 12.x / Linux :: Adding Subscriptions - Cannot Customize It

May 6, 2015

I seem to be having a strange problem with Plesk 12, after adding about 23 domains, i cant seem to add any more domains.

While adding the domain, it just keeps syncing, and then when i click on the subscriptions i see the domain has been added, but i cannot customise it.

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Plesk 12.x / Linux :: Customize Panel Main Menu?

Jul 22, 2014

My DC put a button on Plesk 12 menu about Purchase domains, i dont went to my customer see this kind of stuff, which file i need to edit to remove this?

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Plesk 11.x / Linux :: Copying Files Between Subscriptions

Jun 4, 2014

I want to be able to copy 1000's of files from one subscription to another or rather from one domain to another on the server without having to FTP them each time. Is there a way which this can be done directly in Plesk and avoid the need to ftp the same 1000's of files into each subscription ? FTPing on my connection is really slow and takes 2-3 for each subscription / domain, whereas if I could just FTP to the server once and then copy&paste the files between subscriptions then this would save me a huge amount of time...

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Plesk 12.x / Linux :: 502 Bad Gateway After Upgrade On Subscriptions

Sep 27, 2014

After upgrading (i know, i should not do this) from Squeeze to Wheezy i have got a problem with subscriptions.Plesk seems to work, but whein i want do manage a domain/hosting. i just see 502 Bad Gateway nginxClick to expand...

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Plesk 12.x / Linux :: Can't Find Domain In Subscriptions

Oct 15, 2014

I imported backups in Plesk 12 from Plesk 9.5.4.

I can access 4 out of 5 domains in my subscritions, but one domain dosn't appear in the list.

The 4 working domains are "Default Domain", the one i can't access is "unlimited".

In the list of packages i can click on the number of subscriptions and see the domains, but if click on the 1 unlimited subscription nothing gets listed / no elements found.

The domains is online, but i can't access it with plesk.

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Plesk 12.x / Linux :: Can't Add New Subscriptions Or Domains / Subdomain After Upgrade

Jun 25, 2014

Can't add new subscriptions or domains/ subdomain after upgrade. Upgraded to 12.0.18 today and can no longer add domains or subdomains. When I try create a new subscription I get the following error:

New configuration files for the Apache web server were not created due to the errors in configuration templates:
Template processing failed: file = /usr/local/psa/admin/conf/templates/default/domainVhost.php, error =
Template_Exception: No data. file: /usr/local/psa/admin/plib/Template/Processor.php line: 28 code: 0 Previous error: Template_Variable_Exception: No data. file: /usr/local/psa/admin/plib/Template/Variable/AbstractCachedData.php line: 67 code: 0.

Detailed error descriptions were sent to you by email. Please resolve the issues and click here to generate broken configuration files once again or here to generate all configuration files.

Trying to generate all configuration files OR generate broken configuration files doesnt work. Still get the same error.

When I try can create a subdomain I get the error:

.............
Error: proftpd-config failed: mktemp: failed to create file via template `/etc/proftpd.d/50-plesk.conf.XXXXXX': No such file or directory
Can not create temporary file
...........

This solution [URL] ..... doesnt work that just says 'ls: cannot access /etc/proftpd.d/: No such file or directory'

I tried yum update proftpd to see if that would do anything but get this...

Loaded plugins: fastestmirror, priorities
Loading mirror speeds from cached hostfile
* atomic: mir01.syntis.net
193 packages excluded due to repository priority protections
Setting up Update Process
No Match for argument: proftpd
No package proftpd available.
No Packages marked for Update

In plesk, ProFTPD ftpserver is showing as installed.

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Plesk 12.x / Linux :: 12.0.18 Subscriptions Backup Manager Disable

Jan 23, 2015

I have migrated User from Confixx 3.3.9 to Plesk and now it works fine.

In the Subscriptions i have disable the Feature Backup for the Costumers, but it dosent take an effect.

So i Turn it on and off again. But there was also no effect.

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Plesk 12.x / Linux :: Can't Create Customers / Domains / Subscriptions

Jan 22, 2015

Any time I attempt to create a customer, subscription, domain, anything I get the error "The password should be between 5 and 20 characters in length.". The password is exactly like that. On some pages it gives an error to the username I chose and the error just explains what a username is (??)....

The only actual error I've seen is one from creating an account via the command line. It was a PHP error relating to a function having issues with the encoding or something. (I think this is only relating to sending feedback though?)

Error occurred while sending feedback. HTTP code returned: 502 PHP Notice: iconv(): Wrong charset, conversion from `ISO-8859-1' to `UTF-8//TRANSLIT' is not allowed; File: /usr/local/psa/admin/plib/api-common/cu.php, Line: 599

Error occurred while sending feedback. HTTP code returned: 502 PHP Notice: iconv(): Wrong charset, conversion from `ISO-8859-1' to `UTF-8' is not allowed; File: /usr/local/psa/admin/plib/api-common/cu.php, Line: 597​..I've tried OpenSuSE 12.3 with Plesk 11.5 and 12 and I'm now on OpenSuSE 13.1 with the latest Plesk 12.

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Plesk 12.x / Linux :: Database Copying Between Subscriptions Missing?

Jun 11, 2015

I've been happily copy databases between subscriptions in Plesk 11.5xx for years but having updated to 12 the feature no longer works.

In the copy database screen when the 'local MySQL server' option is selected in the drop down the 'Copy to existing database' radio button is disabled.

My service provider tells me this is a feature change.

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Plesk 12.x / Linux :: Default Site For Disabled Subscriptions

Jul 9, 2015

If you would disable a subscription and reloaded that domain name. You would be redirected to a default subscription. How can i change this default landing page?

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Plesk 12.x / Linux :: Missing Domains In Subscriptions List?

Aug 25, 2014

After a migration I did this weekend I mis a couple of the migrated domains in the subscription list. The domains are working great, but I cannot find them in Plesk.

I got this errors in the migration manager:

Info:
The password was generated for user 'Domain Administrator (domain.com)'. New password is 'GA66QgQ'

Warning:
Execution of /opt/psa/admin/plib/api-cli/user.php --create domain.com -owner admin -guid cfa43606-e8b0-444c-a005-660984840498 -cname Domain Administrator (domain.com) -passwd '' -status disabled -domain-admin true -email '' -external-email true -role Domain Administrator (domain.com) -country NL -legacy-user false -subscription-name domain.com -ignore-nonexistent-options failed with return code 1.
Stderr is
Error during user creation: Owner with id 1 has not subscription with id 69

Warning: domain "domain.com"
Execution of /opt/psa/admin/bin/backup_restore_helper --restore-legacy-dlu domain.com -dlu-info /opt/psa/PMM/tmp/deployer_legacy_dluIrjcWa -ignore-nonexistent-options failed with return code 1.
Stderr is
Unable to create Account object: Account: unable to select: no such row in the tableClick to expand...

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Plesk 12.x / Linux :: Unable To Migrate All Subscriptions Of Old System Into New One

Oct 13, 2014

I got a new Server with Plesk 12.0.8 (old one has 11.5.30). Now I have to migrate all Subscriptions of the old System into the new one.

I tested it with one item and all time I get this warning:

Warning:SSL certificate "default certificate" Execution of /opt/psa/admin/plib/api-cli/certificate.php --create default certificate -cert-file /opt/psa/PMM/tmp/pmm-cert-GzVcei -key-file /opt/psa/PMM/tmp/pmm-privkey-PgXbaU -print-signature -admin -ignore-nonexistent-options failed with return code 1. Stderr is Unable to create certificate "default certificate": Unable to set the private key: Probably, the private key format is invalid.

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Plesk 12.x / Linux :: Subscriptions Blocked On Change Domain Prefix

Jun 25, 2015

I have a Plesk 12.0.18 on Centos Server. All subscriptions works fine, but one subscription have a domain with this problem.

When i change the domain prefix to "www.mydomain.com" or to "mydomain.com", this still stuck to "Waiting...".

When this happens, the rest of the server still works fine, but will not let me make any changes to the rest of subscriptions.

I try to edit the apache vhosts, but this looks fine.

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Plesk 12.x / Linux :: Unable To Sync Subscriptions With Service Plan

Jan 29, 2015

I have a 'Service Plan' which has 270 subscriptions associated with it. When I navigate to 'Service Plans' page, underneath my plan it reads "Unable to sync subscriptions with the service plan" along with a yellow exclamation mark.

If I go into the plan there is another message near the "Update & Sync" button stating that syncing will take time and therefore be run in the background. When I click the "Update & Sync" button nothing appears to happen. If I then click on the plan again, as if to edit the settings I get the following "Warning: Subscriptions are currently syncing with the service plan. Please wait until the sync process is finished." and it prevents me from accessing the plan settings.

If I wait a while, I can eventually get into the plan settings again, which should mean that the Update & Sync has completed. However the "Unable to sync subscriptions with the service plan" warning is still present under my custom plan on the 'Service Plans' page and if I navigate to a subscription to check if it has been updated it hasn't.

If I change the subscription plan to another plan and then change it back to my original plan again, then the changes are reflected. But this is obviously a workaround.

Why doesn't the "Update & Sync" button do as it should?

Why is my plan "Unable to sync subscriptions with the service plan"?

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Plesk 12.x / Linux :: Phpmyadmin - All Users (subscriptions) Has Access To All Databases

Sep 19, 2014

today we notice that all subscriptions on Plesk when we access phpmyadmin has access to all databases,it was a Plesk update that can be done this ?

I don't remember to update anything during this days to this happen.

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Plesk 11.x / Linux :: Internal Error On Customer / Domain And Subscriptions Page

Apr 9, 2015

Getting this error on the customer, domain and subscriptions pages on Plesk 11.5 update 5.

Running CentOS 5.9

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Plesk 12.x / Linux :: Activate Domain Keys By Service Plans / Subscriptions Model

Jan 10, 2015

Recently I've tested the usage of domain keys on my plesk 12 server. The feature works without problems. I'm wondering however if it's possible to activate the domain keys by a service plan or subscription model. If not, for all my domains (65) I've to activate them manually and for each domain iIll create in the future I have to activate it too.

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Plesk 12.x / Linux :: Creating New Domain Inside Subscriptions - Target Directory Is In Invalid State

Apr 15, 2015

I have following Warning when creating a new Domain inside a Subscriptions:

I found this Article: [URL] .....

But in my case this does not solve the Problem.

1> All permissions are right.
2> When I type command '/usr/local/psa/bin/repair --restore-vhosts-permissions' i get the answer 'Directory permissions were successfully updated.'
3> The Order of Webuser and FTPUser (as described in the article) could also not be the problem, because in my case there is only one user (There is only Webuser and no FTP-User.)
4> When typing '/usr/local/psa/bin/repair --update-vhosts-structure' I get the following error 6 times each:

Code:

[2015-04-15 21:03:30] ERR [util_exec] proc_close() failed
Error: update-vhosts-structure failed: mkdir: cannot create directory `./webroot.kk-bits.com/logs': File exists
ERROR: Cannot relink logs. Target directory '/var/www/vhosts/webroot.kk-bits.com/logs' is in invalid state.

Unable to update the structure of the home directory: an unexpected error has occurred.
update-vhosts-structure failed: mkdir: cannot create directory `./webroot.kk-bits.com/logs': File exists
ERROR: Cannot relink logs. Target directory '/var/www/vhosts/webroot.kk-bits.com/logs' is in invalid state.

To get the error 6 times seems to mean, that i have this problem with 6 Domain.

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Plesk 12.x / Linux :: Adding SSL To IP Number Despite Of Domain Name?

Jun 2, 2015

Is it possible to add a ssl to a IP number despite of domain name?

I would like to know if i can buy a ssl and set a IP on website address...

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Plesk 12.x / Linux :: Adding New Domain Name Fail?

Nov 23, 2014

Error: IP addresses for mail service of domain xxxxxx.com are not set

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Plesk 11.x / Linux :: Adding Mcrypt Extension To PHP?

Feb 11, 2013

I would like to install mcrypt extension on my server and i don't find procedure .

My version is :

OSCentOS 6.3 (Final)
Version de Parallels Panel11.0.9 Mettre à jour #36, dernière mise à jour à Fév 8, 2013 06:32 PM

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Plesk 12.x / Linux :: 5.3.3 Cgi And Fast-cgi Broke Down After Adding PHP 5.5.13

Jul 16, 2014

According to de Plesk Administrator Guide and according to the kb article: [URL] ...., Plesk Panel is suitable to enable multiple php versions After I performed the steps mentioned in the kb article, all seemed fine until somehow php-cgi and php-fcgi broke down after

Code:
# service httpd restart

After this event, all websites hosted on this particular the server only work running php as an apache module.

I am running Pleks Panel 12.0.18 #7 on top of CenOs 6.5 on this particular server, which means php version 5.3.3 is installed by default. PHP 5.3.3 also is was the php version for the "custom: false" php handlers (id's: cgi, fastcgi, module). Somehow all php handlers look like this:

Code:

# /usr/local/psa/bin/php_handler --list
id: display name: full version: version: type: cgi-bin: php-cli: php.ini: custom:
cgi 5.5.13 5.5.13 5.5 cgi /usr/bin/php-cgi /etc/php.ini false
fastcgi 5.5.13 5.5.13 5.5 fastcgi /usr/bin/php-cgi /etc/php.ini false

[Code]....

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Plesk 12.x / Linux :: Adding SPDY Under All Nginx Configuration

Dec 27, 2014

I would like to add spdy under all nginx configuration as below

listen 443 ssl spdy;

How to add them globally ?

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Plesk 12.x / Linux :: Warning When Adding New Domain Or Subdomain?

Jan 20, 2015

When i add a Domain or Subdomain through Plesk Panel, I get the following Warning :

Attention: relink-vhost-logs failed: mkdir: cannot create directory `./vps118861.ovh.net/logs': File exists ERROR: Cannot relink logs. Target directory '/var/www/vhosts/vps118861.ovh.net/logs' is in invalid state.

[URL]

I tried the 2 solutions but I still have the error... here are the results of the two commands :

[root@vps118861 logs]# ls -alh
total 2,3M
drwxr-xr-x 16 administrateur root 4,0K 20 janv. 13:59 .

[Code]....

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Plesk 12.x / Linux :: Adding Subscription / Custom Changes In PHP Settings

Aug 25, 2014

When adding a subscription with a certain plan, I get this error"Error: The plan was not applied: Custom changes in PHP settings" almost instantly after I initiated the creation of the new subscription. Another service plan doesn't have the issue, and though I tried finding the reason why one works while the other doesn't I simply wasn't able to. The service plan in question is used for over 40 others without a problem just when I select it for a new subscription, I get the mentioned error message.I am using Plesk 12 on Linux, all latest updates installed.

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Plesk 12.x / Linux :: White Page After Adding New Domains

Feb 5, 2015

i registered some new domains and wanted to add them via Plesk. Before i did that i got the stanard Plesk default page saying that i have to add the domains via plesk as usual.

When i did that the domain switched to a white page and is not able to load .html pages, i can load a phpinfo.php or install wordpress etc. but when i try to load a simple .html file with css or something, i only get a whitepage..

i dont know why this is happening, other domains from december are working fine, new ones wont. the error.logs are empty and even after a whole server restart it wont work.I´m using Ubuntu 14.04 LTS Server 64bit + Plesk 12.0.18

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Plesk 12.x / Linux :: Adding Subdomain To Forwarding Root Domain

Apr 23, 2015

I want to add a subdomain foo.bar.com to a master domain bar.com in the subscription bar.com. Normally this works but if I set the hosting type of the master domain to forward, I cannot add subdomains anymore. If I have already added a subdomain, I cannot change the hosting type of the master domain. Also it is not possible to add a second domain to the subscription anymore.

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Plesk 11.x / Linux :: Error Adding Remote Database Server

May 9, 2014

PRODUCT, VERSION, MICROUPDATE, OPERATING SYSTEM, ARCHITECTURE
Plesk 11.5, 11.5.30 Update #44, last updated at April 30, 2014 03:25 AM, Centos 6.5 (Final), Linux 64bit

PROBLEM DESCRIPTION
When I try to add an extra MySQL server, running on a different server, I always get an error that the user has no admin access. But the user I created does have admin access to the database.
The remote database is a MySQL 5.5 on a Linux Ubuntu 12.04 LTS server

STEPS TO REPRODUCE
Tools & Settings -> Database Servers -> Add Databases server

ACTUAL RESULT
Error: Test connection to the database server has failed because the supplied account does not possess administrative privileges: Access denied for user 'admin'@'%' to database 'd536cedf97037e'

EXPECTED RESULT
A working database connection.

ANY ADDITIONAL INFORMATION
These queries are logged by MySQL:

140509 16:54:51 28 Connectadmin@10.1.0.162 as anonymous on
28 QuerySELECT VERSION()
28 Querycreate database `BUG115166_1374110215536CEC3816DD2` /*!40101 default charset=utf8 */
28 Querycreate database `bug115166_1374110215536cec3816dd2` /*!40101 default charset=utf8 */
28 Queryinsert into mysql.user (Host, User, Password) values ('%', 'bug115166_17546', password('BUG115166_1374110215536CEC3816DD2'))
28 QueryFLUSH PRIVILEGES

[Code] .....

If I just ignore this message, go to a subscription and create a database, then the database gets created just fine. It's just Plesk that thinks that something went wrong.

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Plesk 11.x / Linux :: Adding Extra IP Addresses To Panel - FTP Query

Jun 2, 2014

I have just added some extra IP addresses to my plesk panel from 1&1

CentOS 5.6 (Final)
Panel version11.5.30 Update #45

I have changed a couple of domains to have their own IP address - one marked as shared, the other as dedicated.

I can not log in to either via FTP since changing to a new IP address, the DNS has been changed to reflect this change over and resolves correctly.

I have used the domain name, original IP address and new IP address as the host address with filezilla on windows and mac, and smart ftp on windows.

All accept the username and password, but then all of them timeout with ETIMEOUT error.

Existing domains on the original IP address log in fine via FTP.

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Plesk 12.x / Linux :: Adding New Mail Handler Before Queue For Spam?

Nov 24, 2014

It is posible add new mail handler before queue for spam? Example:

mail_handlers_control --add --priority=10 --executable=/usr/local/psa/handlers/hooks/spam --name=spam --enabled --queue=before-queue --type=recipient-domain --mailname=domain.com --context=text

I need for scan relay mail ....

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Plesk 12.x / Linux :: MySQL Remote - Adding External Resource?

Jun 15, 2015

I am looking to add a mysql external source to my plesk. So far no difficulty.

My question is if I remove the mysql server where the currently plesk. I have to say to the panel get the information (psa, roudcube, horde) on the remote mysql to invez mysql local server?

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