Plesk 12.x / Linux :: Can't Add New Subscriptions Or Domains / Subdomain After Upgrade
Jun 25, 2014
Can't add new subscriptions or domains/ subdomain after upgrade. Upgraded to 12.0.18 today and can no longer add domains or subdomains. When I try create a new subscription I get the following error:
New configuration files for the Apache web server were not created due to the errors in configuration templates:
Template processing failed: file = /usr/local/psa/admin/conf/templates/default/domainVhost.php, error =
Template_Exception: No data. file: /usr/local/psa/admin/plib/Template/Processor.php line: 28 code: 0 Previous error: Template_Variable_Exception: No data. file: /usr/local/psa/admin/plib/Template/Variable/AbstractCachedData.php line: 67 code: 0.
Detailed error descriptions were sent to you by email. Please resolve the issues and click here to generate broken configuration files once again or here to generate all configuration files.
Trying to generate all configuration files OR generate broken configuration files doesnt work. Still get the same error.
When I try can create a subdomain I get the error:
.............
Error: proftpd-config failed: mktemp: failed to create file via template `/etc/proftpd.d/50-plesk.conf.XXXXXX': No such file or directory
Can not create temporary file
...........
This solution [URL] ..... doesnt work that just says 'ls: cannot access /etc/proftpd.d/: No such file or directory'
I tried yum update proftpd to see if that would do anything but get this...
Loaded plugins: fastestmirror, priorities
Loading mirror speeds from cached hostfile
* atomic: mir01.syntis.net
193 packages excluded due to repository priority protections
Setting up Update Process
No Match for argument: proftpd
No package proftpd available.
No Packages marked for Update
In plesk, ProFTPD ftpserver is showing as installed.
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Sep 27, 2014
After upgrading (i know, i should not do this) from Squeeze to Wheezy i have got a problem with subscriptions.Plesk seems to work, but whein i want do manage a domain/hosting. i just see 502 Bad Gateway nginxClick to expand...
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Jan 22, 2015
Any time I attempt to create a customer, subscription, domain, anything I get the error "The password should be between 5 and 20 characters in length.". The password is exactly like that. On some pages it gives an error to the username I chose and the error just explains what a username is (??)....
The only actual error I've seen is one from creating an account via the command line. It was a PHP error relating to a function having issues with the encoding or something. (I think this is only relating to sending feedback though?)
Error occurred while sending feedback. HTTP code returned: 502 PHP Notice: iconv(): Wrong charset, conversion from `ISO-8859-1' to `UTF-8//TRANSLIT' is not allowed; File: /usr/local/psa/admin/plib/api-common/cu.php, Line: 599
Error occurred while sending feedback. HTTP code returned: 502 PHP Notice: iconv(): Wrong charset, conversion from `ISO-8859-1' to `UTF-8' is not allowed; File: /usr/local/psa/admin/plib/api-common/cu.php, Line: 597..I've tried OpenSuSE 12.3 with Plesk 11.5 and 12 and I'm now on OpenSuSE 13.1 with the latest Plesk 12.
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Aug 25, 2014
After a migration I did this weekend I mis a couple of the migrated domains in the subscription list. The domains are working great, but I cannot find them in Plesk.
I got this errors in the migration manager:
Info:
The password was generated for user 'Domain Administrator (domain.com)'. New password is 'GA66QgQ'
Warning:
Execution of /opt/psa/admin/plib/api-cli/user.php --create domain.com -owner admin -guid cfa43606-e8b0-444c-a005-660984840498 -cname Domain Administrator (domain.com) -passwd '' -status disabled -domain-admin true -email '' -external-email true -role Domain Administrator (domain.com) -country NL -legacy-user false -subscription-name domain.com -ignore-nonexistent-options failed with return code 1.
Stderr is
Error during user creation: Owner with id 1 has not subscription with id 69
Warning: domain "domain.com"
Execution of /opt/psa/admin/bin/backup_restore_helper --restore-legacy-dlu domain.com -dlu-info /opt/psa/PMM/tmp/deployer_legacy_dluIrjcWa -ignore-nonexistent-options failed with return code 1.
Stderr is
Unable to create Account object: Account: unable to select: no such row in the tableClick to expand...
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May 6, 2015
I seem to be having a strange problem with Plesk 12, after adding about 23 domains, i cant seem to add any more domains.
While adding the domain, it just keeps syncing, and then when i click on the subscriptions i see the domain has been added, but i cannot customise it.
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Jun 4, 2014
I want to be able to copy 1000's of files from one subscription to another or rather from one domain to another on the server without having to FTP them each time. Is there a way which this can be done directly in Plesk and avoid the need to ftp the same 1000's of files into each subscription ? FTPing on my connection is really slow and takes 2-3 for each subscription / domain, whereas if I could just FTP to the server once and then copy&paste the files between subscriptions then this would save me a huge amount of time...
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Oct 15, 2014
I imported backups in Plesk 12 from Plesk 9.5.4.
I can access 4 out of 5 domains in my subscritions, but one domain dosn't appear in the list.
The 4 working domains are "Default Domain", the one i can't access is "unlimited".
In the list of packages i can click on the number of subscriptions and see the domains, but if click on the 1 unlimited subscription nothing gets listed / no elements found.
The domains is online, but i can't access it with plesk.
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Jan 23, 2015
I have migrated User from Confixx 3.3.9 to Plesk and now it works fine.
In the Subscriptions i have disable the Feature Backup for the Costumers, but it dosent take an effect.
So i Turn it on and off again. But there was also no effect.
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Jun 11, 2015
I've been happily copy databases between subscriptions in Plesk 11.5xx for years but having updated to 12 the feature no longer works.
In the copy database screen when the 'local MySQL server' option is selected in the drop down the 'Copy to existing database' radio button is disabled.
My service provider tells me this is a feature change.
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Jul 9, 2015
If you would disable a subscription and reloaded that domain name. You would be redirected to a default subscription. How can i change this default landing page?
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Oct 13, 2014
I got a new Server with Plesk 12.0.8 (old one has 11.5.30). Now I have to migrate all Subscriptions of the old System into the new one.
I tested it with one item and all time I get this warning:
Warning:SSL certificate "default certificate" Execution of /opt/psa/admin/plib/api-cli/certificate.php --create default certificate -cert-file /opt/psa/PMM/tmp/pmm-cert-GzVcei -key-file /opt/psa/PMM/tmp/pmm-privkey-PgXbaU -print-signature -admin -ignore-nonexistent-options failed with return code 1. Stderr is Unable to create certificate "default certificate": Unable to set the private key: Probably, the private key format is invalid.
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Jun 25, 2015
I have a Plesk 12.0.18 on Centos Server. All subscriptions works fine, but one subscription have a domain with this problem.
When i change the domain prefix to "www.mydomain.com" or to "mydomain.com", this still stuck to "Waiting...".
When this happens, the rest of the server still works fine, but will not let me make any changes to the rest of subscriptions.
I try to edit the apache vhosts, but this looks fine.
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Jan 29, 2015
I have a 'Service Plan' which has 270 subscriptions associated with it. When I navigate to 'Service Plans' page, underneath my plan it reads "Unable to sync subscriptions with the service plan" along with a yellow exclamation mark.
If I go into the plan there is another message near the "Update & Sync" button stating that syncing will take time and therefore be run in the background. When I click the "Update & Sync" button nothing appears to happen. If I then click on the plan again, as if to edit the settings I get the following "Warning: Subscriptions are currently syncing with the service plan. Please wait until the sync process is finished." and it prevents me from accessing the plan settings.
If I wait a while, I can eventually get into the plan settings again, which should mean that the Update & Sync has completed. However the "Unable to sync subscriptions with the service plan" warning is still present under my custom plan on the 'Service Plans' page and if I navigate to a subscription to check if it has been updated it hasn't.
If I change the subscription plan to another plan and then change it back to my original plan again, then the changes are reflected. But this is obviously a workaround.
Why doesn't the "Update & Sync" button do as it should?
Why is my plan "Unable to sync subscriptions with the service plan"?
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Sep 19, 2014
today we notice that all subscriptions on Plesk when we access phpmyadmin has access to all databases,it was a Plesk update that can be done this ?
I don't remember to update anything during this days to this happen.
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Apr 9, 2015
Getting this error on the customer, domain and subscriptions pages on Plesk 11.5 update 5.
Running CentOS 5.9
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Jan 10, 2015
Recently I've tested the usage of domain keys on my plesk 12 server. The feature works without problems. I'm wondering however if it's possible to activate the domain keys by a service plan or subscription model. If not, for all my domains (65) I've to activate them manually and for each domain iIll create in the future I have to activate it too.
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Apr 15, 2015
I have following Warning when creating a new Domain inside a Subscriptions:
I found this Article: [URL] .....
But in my case this does not solve the Problem.
1> All permissions are right.
2> When I type command '/usr/local/psa/bin/repair --restore-vhosts-permissions' i get the answer 'Directory permissions were successfully updated.'
3> The Order of Webuser and FTPUser (as described in the article) could also not be the problem, because in my case there is only one user (There is only Webuser and no FTP-User.)
4> When typing '/usr/local/psa/bin/repair --update-vhosts-structure' I get the following error 6 times each:
Code:
[2015-04-15 21:03:30] ERR [util_exec] proc_close() failed
Error: update-vhosts-structure failed: mkdir: cannot create directory `./webroot.kk-bits.com/logs': File exists
ERROR: Cannot relink logs. Target directory '/var/www/vhosts/webroot.kk-bits.com/logs' is in invalid state.
Unable to update the structure of the home directory: an unexpected error has occurred.
update-vhosts-structure failed: mkdir: cannot create directory `./webroot.kk-bits.com/logs': File exists
ERROR: Cannot relink logs. Target directory '/var/www/vhosts/webroot.kk-bits.com/logs' is in invalid state.
To get the error 6 times seems to mean, that i have this problem with 6 Domain.
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Jul 10, 2015
I'm planning on hosting some websites for customers. I am using Plesk 12. So far so good.
Now here's the problem. For some reason my host by default doesn't offer subdomains (unless I buy a more expensive package). Will this cause any problems? For example webmail.mydomain.com won't work because it uses a subdomain.
Will there be another way for customers to access their webmail?
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Feb 21, 2015
After I post my desired subdomain as mysubdomain.domain.com on /mysubdomain.domain.com/
I get "Error: phpinimng failed: Usage: phpinimng [options] [php_ini_file] phpinimng: error: no such option: --global-config" on main window.
Tried to search how to fix this error, i managed to find that there is also " missing or incorrect /usr/local/sb/include/init.php ". As for this error this doesn't work [URL] .... It's already correct permission 755.
The subdomain appears only in DNS records on my domain. But not in the main plesk panel window.
OS is Debian 7.6 and Plesk 11.5, mysql runs over sock
Maybe I could create manual configuration over ssh in /var/www/vhost/ dir ..?
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Apr 1, 2015
I have a Plesk host that I am tasked with upgrading. It started with openSUSE 11.4 on Plesk 10.4 and I have upgraded it all the way to openSUSE 12.2 on Plesk 11.09 (fixed minor issues with pop3d and mysql locking on the way). The next upgrade was supposed to be 11.5, but the option to upgrade it never shows up. I have re-instated our support license so I know the license is OK, and also checked that 11.5 supports openSUSE 12.2. The update log doesn't really tell me much either:
Code:
Release PLESK_12_1_18 contains no any build for this OS
Release PLESK_12_1_17 contains no any build for this OS
Release PLESK_12_1_16 contains no any build for this OS
Release PLESK_12_1_15 contains no any build for this OS
Release PLESK_12_1_14 contains no any build for this OS
[code]....
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Jul 31, 2014
While running the plesk auto installer script and upgrading I get the following error.
Components validation detected at least one important issue:
Parallels Panel pre-upgrade check...
dpkg-query: no packages found matching psa-atmail
dpkg-query: no packages found matching psa-horde
dpkg-query: no packages found matching libapache2-modsecurity
WARNING: IP address registered in Plesk is invalid or broken: xxx.xxx.xxx.xxx
Panel version: 11.5.30 Update #47, last updated at June 19, 2014 07:32 AM
OS:
Distributor ID:Debian
Description:Debian GNU/Linux 7.6 (wheezy)
Release:7.6
Codename:wheezy
Upgrade log [URL] ....
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Jun 16, 2014
we have bought Plesk 11.5 3 months ago.
Is it possible to upgrade to 12? How do I have to proceed for the upgrade?
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Jun 20, 2014
I am planning to create site with sub domains like smth.domain.pl and there will be around 10 sub domains now my question is how to handle sub domain creation trough plesk or by htaccess ?
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Jul 3, 2014
I have a problem with Nginx on myPlesk 12 with wildcard dns.I want subdomains URl to be like root domain url. Exemple. URL...You can see a live exemple here: URL.... give error 404 instead of showing root domain file (URL....). It's the same for images.What specific rule I must add in plesk panel?
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Nov 20, 2014
My config :
CPUAuthenticAMD, AMD Opteron(tm) Processor 4334
VersionParallels Plesk v12.0.18_build1200140606.15 os_CentOS 6
OSCentOS 6.5 (Final)
I install and use a site with wordpress in multisite mode using subdomain > its ok to make it work,
I create vhost.conf in /var/www/vhosts/system/mydomain.com/conf/vhost.conf
And add A key *.mydomain.com in DNS
I try to go to webmail.mydomain.com and it always redirect to my domain.com, I create a subdomain manually and subdomain don't work WHY ?
Question : What must I do to allow manual subdomain and webmail under Plesk v12.0.18_build1200140606.15
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Nov 18, 2014
I trying to setup php5.4 on a Plesk 11.0.9 server using this guide:
[URL]
It works without problems but I can't get it to work on a subdomain.
As far as I know, the only difference should be the path in the vhost.conf. I changed that to match the path to the subdomain, restarted apache but it still won't start php5.4
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Nov 4, 2014
I created a subdomain, delete all entries except the NS and A Records. I changed the NS records. Now i have to delete the Soa Record for this subdomain. I don't know, whether this was the correct way...
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Jun 17, 2013
Over the weekend, I upgraded from Plesk 10.3 to Plesk 11.5, using the updater in the control panel. Everything seemed to go well. However, this morning I've noticed that some, not all, email accounts are having trouble logging into the server to send and receive mail. Other accounts are working fine.Via POP, I get this error: -ERR Temporary problem, please try again later
Via SMTP, I get this error:
535 auth failure
I see this in the maillog:
Jun 17 07:15:05 [server] courier-pop3d: LOGIN FAILED, user=[username], ip=[::ffff:xxx.xxx.xxx.xxx]
Jun 17 07:15:05 [server] courier-pop3d: authentication error: Input/output error
And this... Jun 17 07:24:50 [server] smtp_auth: FAILED: [email address] - password incorrect from [host] [xxx.xxx.xxx.xxx]
I replaced the server name, username, host, and IP in the above.
Here are the steps I've tried so far.
- Changing the password using the control panel.
- Updating the number of daemons in authdaemonrc
- Restarting the services
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Jun 27, 2014
I just upgraded my Plesk on Ubuntu (vServer) yesterday. But after the upgrade I couldn't login to the Panel anymore because all I get when I try to reach the panel (https://panel.examplesite.com:8443) is a white screen.
I rebooted the server and restarted the panel as well as Apache several times with no change.
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Sep 29, 2014
I have upgraded php 5.5 using below steps,
===
sudo add-apt-repository ppandrej/php5
sudo apt-get update
sudo apt-get upgrade
sudo apt-get install php5
==
Its also upgrading Apache from 2.2 to 2.4 and after installation, it break my Apache configuration and getting configuration errors when adding domains from Plesk etc.
Is there any proper way to upgrade PHP 5.5 in Plesk 12.0(Ubuntu 12.04)...
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