Plesk 12.x / Linux :: Error Validating License When Accessing External Services
Mar 9, 2015
I'm not sure if it's a technical or a license issue. When I try to retrieve external services, such as purchase an ssl certificate or buy an application; I see the the following error: "Error: Error validating license."
For example: If I click on 'Tools and Settings' > 'External Services' > 'View Services' , the browser redirects to [URL] .... (as it should) and then gives me the license error. I have re-retrieved my license key, and even downloaded and reinstalled it from the Parallels Partner Channel and the problem persists. When I check the license key status from the Panel it says, "Key Update Status: License key PLSK.02557481.0016 is up-to-date." Everything else is working fine.
I am running Plesk version 12.0.18 Update #37 on Centos 6.6
When I attempt to go to Tools & Settings > External Services > View Services I am redirected to [URL] .... where the page attempts to load for around 2-3 minutes at which point I receive the error :
"Error: Error validating license."
I have checked the logs and event viewer but see no warnings or errors related to the issue. As far as I can tell it is a problem on Plesks side as it seems that the handoff from my panel is already done.
I have received notices from several customers with this error and I checked myself. When trying to connect to a ftp hosted on my server with Plesk gives an error expired certificate, a certificate of Parallels. The solution I've found is to configure access without TLS but says it is unsafe and customers are not satisfied.
When accessing a backup in backup-manager in a user subscription via a reverse proxy (eg. plesk panel is called as localhost:8443) I get following error:
Internal error: Failed to exec pmm-ras: (array ( 'code' => 127, 'stdout' => 'Transport error: File 'clients' not found ', 'stderr' => '', )). Message Failed to exec pmm-ras: (array ( 'code' => 127, 'stdout' => 'Transport error: File 'clients' not found ', 'stderr' => '', )). File Connector.php Line 227 Type PleskPMMResponseException
This happens when I try to download the backup and also when clicking on the backup name. These are the apache settings for the reverseproxy domain:
SSLProxyEngine On AllowEncodedSlashes On <Location /> ProxyPass https://localhost:8443/ ProxyPassReverse https://localhost:8443/ </Location>
My license is updated every month, however it is not automatic, i have to go to Tools & settings > license management and click on "Retrieve Keys" every month.
Iguess there should a cron job that should do this for me every month in Centos.
Since the plesk installation by my hoster did not include a mail server, I installed postfix and dovecot from the upgrades menu, followed the steps at [URL] .... and ran mchk to add the mail settings option to my domain. However, when I click on it, I receive the error "Warning: Permission denied." and stay on the domain overview. There is no error logged in var/log/sw-cp-server/error_log, /var/log/sw-cp-server/sw-engine.log or /usr/local/psa/admin/logs/panel.log.
I also tried "plesk bin mail --create foo@my.tld -mbox_quota 1M", but then I receive the error
Code: ERR [util_exec] proc_close() failed mailmng-outgoing failed: ERROR:outgoing:mails.domain_id may not be NULL
I need to transfer plesk from current existing server to a new server. I don't need to migrate existing data. I've already installed plesk in a new server. How to retrieve the license key files. I cannot access the existing plesk panel over SSH or HTTP due to an IP blocking issue.
We have a lot of server with Plesk Panel 30 domains.We have migrated a website with a 2 Go disk space quota on a virtual server with Web Admin Plesk Panel License. So, we don't have field (or we don't find...) to update this value (or delete it). The website disk usage is now 2.1 Go. Every day, we have an email alert.
The sql server I have my users use is on a different server from which plesk is installed. Plesk should include the size of the user's databases from the external server as well otherwise the user can have a database as large as he wants. It's no longer restricted by the plans limits.
I am currently unable to access the Plesk control panel except from the web server itself. When I try any of the following options, all work on the server itself but externally all I get is the default Tomcat page.
I don't know if the problem is on the server itself or something within our firewall - we use Microsoft Forefront TMG. The port 8443 is open, and the Tomcat page is being served. All websites working fine, both internally and externally. The server itself is in a DMZ on the network.
The server is running Centos 7 with Plesk 12.
I just noticed that when adding a new domain, I am warned that the domain resolves to another IP address - the external one. Currently, the IP address set up in Plesk is the internal (192.168...) address. Could it be that I need to change this to the external?
I have followed the instructions here to send Plesk notifications through External SMTP (overuse, new domain creation, etc): URL....Here is the error I see in the panel.log: ERR [panel] Unable to send mail.
Is there another log that I'm missing with a more detailed error? Sending through an external SMTP works fine on sites hosted on the same server (Wordpress, Joomla).
I can receive email from all accounts and all domains.
The problem is that when sending an email to an external email (gmail., hotmail, outlook.com .... etc) this is sent to mail queue and do not leave that place.
I am looking to add a mysql external source to my plesk. So far no difficulty.
My question is if I remove the mysql server where the currently plesk. I have to say to the panel get the information (psa, roudcube, horde) on the remote mysql to invez mysql local server?
I'm using a 1blu.de vServer. On my VPS is Plesk 11.5 with centOS 6 installed. I created my Webspace [URL] .... and removed the Mail Services and activated the MSMTP plugin because I'm using the webserver from the hoster 1blu.de.
I activated the Firewall with the "allow any connection" rule.
In Plesk Tools & Settings > External SMTP Server I filled in the server informations smtp.1blu.de password & username. I checked all three boxes -> SMTP needs auth, allow user scripts ...
I installed Wordpress 3.9.2 with a Theme that uses PHP Mail function. The contact form is not sending any messages out. So I tried other php mail scripts but it doesn't work.
I want to save the access logs of our websites on an external server. If I do this now with the default setup, the gets overwritten every day. The desired file name format whould be: websitedomain-tld-access-2014-10-24.log
How can I tell Plesk to do this and how can I make sure the statistics keep working?
I have Plesk 12 on CentOS 7. I have only MSMTP installed not Postfix or Qmail. No matter what settings I use in the external SMTP settings the mail is never sent and I cannot find any error logs.
I have tried gmail smtp, sendgrid smtp and another smtp server that I own.
This is not a firewall issue as far as I can tell since if I install postfix it just works. Also any Wordpress or Joomla installs that use SMTP settings with gmail or sendgrid work just fine.
Screenshot for information only. I used accurate usernames, passwords, etc.
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Quick update. I tried the recommended CentOS 7 with the same result. Can installing Plesk 12 without a mail server and using the msmtp relay option actually works?Click to expand...
Plesk delivering email locally to a not existing mailbox instead of sending it to an external party. First I was using a local mailbox, but my client wanted to control the email using their own server. So I've changed the MX records to this new server. Deleted the inbox in Plesk and turned off Mail support for this domain.
New situation: DNS server for domain.com is hosted on a different location and points to my Plesk server for the website and the MX records point to the clients server for the mail.
Email send from email addresses like gmail are send correctly to the clients server. Email addresses from my PLesk server and forms from the website are send locally.
I've a box running Linux Plesk 12.0.18 + Postfix and hosting mydomain.com. Email service is hosted by an external provider.
The problem is that I can't write to postmaster@mydomain.com because Postfix tries to deliver it locally.
What I've already done:
Configured MX record on DNS to point the external provider's server. Disabled mail service for the TLD from plesk panel or with: /usr/local/psa/bin/mail --off mydomain.com
The problem still remains.
I think I'm facing on Plesk 12 the same problem described here and elsewhere on this forum for Plesk 9: [URL]
We are getting the error from the SAP portal where we have installed Apache as a reverse Proxy on Windows server.
The Apache Server received an invalid response from an upstream server.
The Proxy server could not handle the request POST/irj/portal
Reason: Error reading from remote server -------------------------------------------------- Apache/2.4.9 (Win32)OpenSSL/1.0.1h Server at www.xyz.com port 80
I'm having difficulty sending an email to another email address (with a different domain) which is on the same VPS.The trouble is, on the other domain's VPS control panel, within the DNS settings, the MX records have been pointed externally (to an exchange server). Their email is turned off. But bizarrely, their mailbox is full.
It seems as though Plesk is ignoring the MX records, and sending MY email internally to the OTHER domain's mailbox on the same VPS.How do I get Plesk to send my mail to the correct EXTERNAL MX records?
I found myself writing some filters to monitor spider activity across various sites. Unfortunately it appears that an increasing number of time wasters are setting their User Agent to Googlebot and likes.
Googlebot is pretty easy to filter out as given some research it appears that any legit googlebot IP has a valid .googlebot.com PTR that resolves back to the original IP. It does not appear to be as straight forward with other spiders with msnbot topping the hilarity chart with IPs resolving to meaningless .phx.gbl names.
Is anyone aware of any recommendations or trustworthy references that can be used as guidelines to reliably identify legitimate spider request from fakes?
