Plesk 12.x / Windows :: Enable External SMTP Server Settings - Unable To Encode IDN Email Address
Jan 7, 2015
We are trying to use a configure settings for an external SMTP server within Plesk (Windows 2008 R2 Plesk 12) but are receiving the following error message:
Error: Unable to encode IDN email address 'username': email address is invalid
We are trying to use a username for SMTP authentication as we do not have the option of using an email address with our current SMTP relay provider.
Is there any way around this so that we can use a username rather than an email address?
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Dec 8, 2014
Plesk 12.0.18 #27
CentOS 7.0.1406
I have followed the instructions here to send Plesk notifications through External SMTP (overuse, new domain creation, etc): URL....Here is the error I see in the panel.log: ERR [panel] Unable to send mail.
Is there another log that I'm missing with a more detailed error? Sending through an external SMTP works fine on sites hosted on the same server (Wordpress, Joomla).
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Jun 30, 2014
When trying to access the settings for mail on a domain I get the following error:
Error: Unable to find service node for ip address with id=6
I understand this is a problem with the database but I am not sure where to look to fix it.
I only have 4 IP addresses on the system.
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Apr 8, 2015
I have Plesk 12 on CentOS 7. I have only MSMTP installed not Postfix or Qmail. No matter what settings I use in the external SMTP settings the mail is never sent and I cannot find any error logs.
I have tried gmail smtp, sendgrid smtp and another smtp server that I own.
This is not a firewall issue as far as I can tell since if I install postfix it just works. Also any Wordpress or Joomla installs that use SMTP settings with gmail or sendgrid work just fine.
Screenshot for information only. I used accurate usernames, passwords, etc.
↑
Quick update. I tried the recommended CentOS 7 with the same result. Can installing Plesk 12 without a mail server and using the msmtp relay option actually works?Click to expand...
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Aug 10, 2013
I tried to configure windows live mail for an email account. Domain is hosted on a windows Plesk server. Incoming mail is working but unable to send outgoing mails.
Subject 'xxxxxxxxxxxxxxx'
Server Error: 503
Server Response: 503 This mail server requires authentication when attempting to send to a non-local e-mail address. Please check your mail client settings or contact your administrator to verify that the domain or address is defined for this server.
Server: 'xxxxxxxxx.tld'
Windows Live Mail Error ID: 0x800CCC79
Protocol: SMTP
Port: 25
Secure(SSL): No
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Apr 3, 2015
Almost all mail adresses on my server is getting a spam mail from same mail marketing company everyday and i want to block them... Normally i just add the mail address to blacklist from "Spam Filter Settings" but this company is opening new addresses everyday and it is impossible to add all of them to blacklist so i need adding it as a regex to the blacklist...
The company i am talking about is opening mail addresses every day like below...
nrt150401@hotmail.com
nrt150402@gmail.com
nrt150403@yandex.com
nrt150404@mynet.com
As you can see all mail addresses begin with "nrt"+"6 digits of day"+"free mail provider", so right now i am using the regex below and it is already added to the blacklist but they are still able to send me... What can i do now?
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Feb 1, 2013
I have a server setup and running shared hosting perfectly. I duplicated one of the plans and just set it to DEDICATED IP. This is for users that will be requiring SSL.
I then went into my panel settings and added in all the additional ip's. It even says in the panel listing "6 dedicated ip's available".
Yet, when I try to re-run the task for provisioning it constantly fails with the message:
Unable to create hosting. Ip address does not exist in client's pool ....
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Mar 17, 2014
I've got a problem with trying to add email accounts in Plesk.
My software is:
Windows 2008 R2 64Bit
Plesk 11.5.3
Mail Enable Standard / Free 7.53
I've added a subscription and the domain name.
When I click the Mail tab under the domain, I go to click "Create Email Address".
Plesk just sits there and doesn't load the next page.
I've tried looking for error logs, in Windows event viewer under Plesk it's blank.
The SMTP connector has only 1 outbound email in the queue.
I've tired running the Plesk fix permissions and verify database on Mail without resolving this issue.
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Jan 8, 2014
when I create new email address get this error:
Error: Source: Microsoft OLE DB Provider for SQL Server
Description: 'encrypt' is not a recognized built-in function name.
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Jan 21, 2014
My Plesk Panel version 11.0.9 on Microsoft Windows Server 2008 R2 Service Pack 1 with mail Server : IceWarp Server 10.2.2
And my subscriptions had 2 domains : matbaocare.com (main domain) & matbaocare.net (second domain).
When I create E-mail Address , by default I can choose several domain on my account with @matbaocare.com or @matbaocare.net.
But I don't want to create E-mail with second domain, just main domain can use email !
How to config Plesk to auto disable create E-mail with several domain on account?
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Oct 28, 2014
Basically what I want to do is to change the "From: "email address for system user "Plesk Administrator" when sending the automated notification with subject "Parallels Panel Scheduler notification". Where would I do this?
Plesk version is 11.5
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Jul 29, 2014
I've a box running Linux Plesk 12.0.18 + Postfix and hosting mydomain.com. Email service is hosted by an external provider.
The problem is that I can't write to postmaster@mydomain.com because Postfix tries to deliver it locally.
What I've already done:
Configured MX record on DNS to point the external provider's server.
Disabled mail service for the TLD from plesk panel or with:
/usr/local/psa/bin/mail --off mydomain.com
The problem still remains.
I think I'm facing on Plesk 12 the same problem described here and elsewhere on this forum for Plesk 9: [URL]
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Jan 28, 2015
The Setup:Plesk Server hosting domains
The Goal:Have Plesk Accounts on it's server be able to sync to an external SmarterMail server, rather than installing SmarterMail on that same serve (which seems to be available natively).
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May 26, 2014
Since 12.0.18, when I go to Tools & Settings > Mail Server, I get this error message on the page:
"Error: The limits on outgoing mail will not work for the subscriptions that have IP addresses from the white list. To make the limits work, remove IP addresses from the mail server's white list".
However, the whitelist page just contains 127.0.0.0/8 and ::1/128, and all my subscriptions have an external IP address which is clearly not in the whitelist.
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Mar 31, 2014
I have Plesk Panel installed in server 1 and mailenable in server2. I disabled mail service in server 1 and configured external mail (by the way, I cannot start it back) - Tools & Settings -> Mail -> External SMTP Server to my server 2.
Every contact form created with Presence Builder never worked, and I do not know why. Is there any work around? When Plesk is going to handle e-mail forms with a PHP file?
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Feb 23, 2015
actually i want to know is this sending this email by my smtp server?
Feb 23 14:49:36 nsxxxxxx /var/qmail/bin/relaylock[9836]: /var/qmail/bin/relaylock: mail from 187.5.81.179:51251 (187-5-81-179.bsaco701.dsl.brasiltelecom.net.br)
Feb 23 14:49:37 nsxxxxxx qmail-queue-handlers[9838]: Handlers Filter before-queue for qmail started ...
Feb 23 14:49:37 nsxxxxxx qmail-queue-handlers[9838]: from=Frederick59c@brasiltelecom.net.br
Feb 23 14:49:37 nsxxxxxx qmail-queue-handlers[9838]: to=info@xxxxxxxxxx.be
Feb 23 14:49:37 nsxxxxxx qmail-queue-handlers[9838]: handlers_stderr: SKIP
[code]....
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Aug 15, 2014
I'm using a 1blu.de vServer. On my VPS is Plesk 11.5 with centOS 6 installed. I created my Webspace [URL] .... and removed the Mail Services and activated the MSMTP plugin because I'm using the webserver from the hoster 1blu.de.
I activated the Firewall with the "allow any connection" rule.
In Plesk Tools & Settings > External SMTP Server I filled in the server informations smtp.1blu.de password & username. I checked all three boxes -> SMTP needs auth, allow user scripts ...
I installed Wordpress 3.9.2 with a Theme that uses PHP Mail function. The contact form is not sending any messages out. So I tried other php mail scripts but it doesn't work.
[URL] ....
Code:
<html>
<head><title>PHP Mail() test</title></head>
<body>
This form will attempt to send a test email. Please enter where this test should be sent to
<br><p>
<form action = "sendmail.php" method = "post" name="sendmail">
Enter an email address: <input type = "text" name = "to"><br>
<input type="submit" value="Send" name="submit"><input type="reset" value="Reset" name="reset"><br><p>
[URL] ....
Where can I find the log file that could give me information?
I just want to use php mail for my wordpress contact form and for a project application.
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May 28, 2015
I'm having difficulty sending an email to another email address (with a different domain) which is on the same VPS.The trouble is, on the other domain's VPS control panel, within the DNS settings, the MX records have been pointed externally (to an exchange server). Their email is turned off. But bizarrely, their mailbox is full.
It seems as though Plesk is ignoring the MX records, and sending MY email internally to the OTHER domain's mailbox on the same VPS.How do I get Plesk to send my mail to the correct EXTERNAL MX records?
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Dec 22, 2014
After a server migration, some critical Plesk settings were not copied across, even though the option to backup/restore panel configuration was used. e.g.
skeleton (vhosts.skel folder)
php.ini (Program Files (x86)ParallelsPleskAdditionalPleskPHP5* folder)
Default site (vhostsdefault folder)
health config (Program Files (x86)ParallelsPleskadminconfcustom-health-config.xml)
Additional Administrator accounts
Is there a way to get these things to backup and restore that I am doing wrong?
Are there other important settings/data that I have missed from that list? I am still paying to keep the old server in case I discover something else!
Using Plesk Backup & Restore for disaster recovery will lose these settings unless they take extra steps. e.g. I now have a simple batch file that copies these files to a private folder on one of the domains before the daily backup kicks in.
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Oct 22, 2014
I am not able to enable the recidive jail in Fail2Ban. I get the following error:
Code:
Unable to switch on the selected jails: f2bmng failed: WARNING 'ignoreregex' not defined in 'Definition'. Using default one: ''
ERROR No file(s) found for glob /var/log/fail2ban.log
ERROR Failed during configuration: Have not found any log file for recidive jail
ERROR:f2bmng:Command '['/usr/bin/fail2ban-client', 'reload', 'recidive']' returned non-zero exit status 255
ERROR:f2bmng:Failed to reload following jails due to errors in configuration: recidive
.
There is indeed no /var/log/fail2ban.log, but I doubt that manually creating it will correctly fix this problem.
The problem is also discussed @ [URL] ...., but in my case I have not switched on jails before switching on fail2ban. Also, the given resolution does not work.
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Aug 9, 2014
I have Plesk 12 on Windows Server 2012 and SQL 2014 Express, and I am unable to add the SQL server to Plesk. It looks like it is waiting for a long time for something, then I get this error:
Get database server version failed: mssqlmng failed: [DBNETLIB][ConnectionOpen (Connect()).]SQL Server does not exist or access denied. (Error code 1)Click to expand...
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Jun 29, 2015
As the admin user, change the setting for a particular email account called "The maximum number of outgoing email messages" to a value beyond the default. For example if the default is 35, set it to 75. This is common -- often we have customers who send larger quantities of messages than the average user.
Login as a reseller with access to manage the email account and attempt to change any *other* value. For example, you could completely ignore the outgoing mail messages value and change just the Auto-Reply value
Plesk refuses to allow the change and kicks me back to the first tab with the following error:
The value must be in the range 0..35. Only the Plesk administrator can adjust this setting.Click to expand...
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Jun 27, 2014
When making backup, I get this error:
Warning: server "server"
Unable to backup server Site Builder content[Error in execute ''"C:Program Files (x86)ParallelsPlesksbutilsbru.php" --backup --log=stdout --target=server_settings --file="C:Program Files (x86)ParallelsPleskPrivateTemp mp34720.tmp"':
# Error: Cannot execute query to database. #
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Mar 23, 2014
I was trying to get Active Sync running on my Windows Server 2008 R2 to be able to sync calenders, adress-books etc. with my mobile without success. With a Linux Server ot seems to be "easy" changeable like posted here: [URL]...
Need getting Active Sync running on my Windows machine? According to the steps in the mentioned post, I failed very early
1. check
2. I changed the following files: =>
"C:inetpubvhostswebmailhordeconfigconf.php"
"C:ParallelsPleskWebmailhordehordeconfigconf.php"
"C:ParallelsPleskWebmailhordehordeconfigconf.php.plesk"
with the values: =>
$conf['auth']['admins'] = array(my mail account);
$conf['activesync']['enabled'] = true;
$conf['activesync']['version'] = '14.1';
3. Rewrite:
here the "problems" start, as of course I don't have the nginx option the question is, where to place the rewrite-rules best?
4. check
5. don't know what to do here, if it even is a problem with the max connections to the imap server?
6. I can restart the mailenable service ?
7. as I have admin rights in horde now, I could do step 7!
That's it? I can't use the active sync features ...
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Sep 2, 2014
Code:
Error: Unable to reconfigure web server. websrvmng failed: Site MailEnable WebMail does not exist at IIS7WebSites::get() In IIS7NativeProvider module Exception type: System.Exception at IIS7WebSites.get(IIS7WebSites* , auto_ptr* , Int64 id, basic_string,std::allocator >* idnName)
Windows Server 2012
Plesk 11.0.9 Update #62
Note: Recently migrated from Plesk 9.2
Trying to set Default Site for a Dedicated IP Address.
I go to Subscription, then to domain > Change Hosting Settings, select dedicated IP address and OK, works fine. Site goes to Default Plesk Page.
Go to Tools & Settings, IP Addresses > Select the dedicated IP address I set above. Change Default Site to site above. Click Ok.
I get the error message above and nothing changes.
I looked on my IIS Server and MailEnable's Webmail is installed under the Default Website.
I have another Dedicated IP on this server and it has a default site on it working properly, but it was set up on the old site and it was configured as part of the Migration using Migration Manager.
I tried deleting the IP address and adding it back in. That didn't change anything. I also tried running: "%plesk_bin%websrvmng.exe" –reconfigure-webmail since that came up under someone else's issue when searching the web and that .exe is what's throwing the error.
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Dec 5, 2014
so my website is working perfectly fine for a few months now, and im looking to use Roundcube instead of Google Apps.What are the DNS settings i need to change to for my domain registrar?Currently i have the following records, and it can only send email, and not receive.
A Records @ IP Address
A Records webmail IP Address
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Jun 30, 2014
I'm attempting to run PPA on Azure but I only have one IP to work with, the public IP address. It's not possible to communicate between servers using the internal IP addresses as they are not necessarily on the same sub net. How can I get PPA and service nodes running on a single IP address per machine?
An example of the error I get when setting up a service node is
Failed to execute command 'cscript /Nologo http_download.js http://<private ip address>/tarballs/Win32Bin/support.cab'. Check logs in 'c:POA_Deploy' at host '<public ip address>' for more details about the reasons of failure.
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Jul 8, 2015
I can receive email from all accounts and all domains.
The problem is that when sending an email to an external email (gmail., hotmail, outlook.com .... etc) this is sent to mail queue and do not leave that place.
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Aug 29, 2014
I am currently running a trail of plex to see if it meets our requirements.
My domains are currently being hosted by an external provider and I have made the dns entry to point it the the server running plesk.
Now we can access the site created through plesk but the emails are not working not the webmail or even trying to forward the mails.
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