Plesk 11.x / Windows :: Websites Showing Default Page?
Dec 26, 2013
My one website & all it's sub-domains automatically showing Plesk Default Page . After checking further, I found websites were stopped on the server . I manually started them but after few hours again same status . I repeated the same thing several times but issue not fixed.
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Dec 4, 2014
I have suddenly lost all of the websites on the plesk panel server 12.0.18. One of the domains was being used to spam and so I started blocking stuff and removing some of the offending files and folders and the spamming stopped.
However it got to a point where I needed to restart the server and although it was working before the restart, once I did restart it it stopped working. All domains are loading nothing and the access_log looks like nginx or FastCGI is trying to redirect the page somewhere. The bootstrapper repair log file states:
"Details: PHP Warning: include_once(Template/Writer/Webserver/Apache.php): failed to open stream: No such file or directory; File: /usr/local/psa/admin/plib/Loader.php, Line: 97"
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Jul 14, 2012
I upgraded from 10.4.4 to 11.0.9 and saw no errors in the process, everything was fine. However when I checked the sites after, all of them (including sub-domains) were showing the default domain page. All the files are still there no problem, and as a test I deleted a subdomain a recreated it and it worked fine.
I have a feeling it's something to do with IP addresses (I currently have two set up - most sites use one and about only 5 use the other) as going to the subscription and changing the IP address over to the other one then back to the original seems to make the site show up for most sites. I can't do this on all sites though - any commands to reconfigure everything and get it all back in to place?
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Jul 9, 2014
I am creating new sites in my panel and they are only loading the default page.
The IP is pointed correctly or I would not get the default plesk page.
All the other service seem to work ok. I can ftp in and I can edit files with the online file manager.
If I use the preview feature I can see the changes I make to the files, but that is the only way.
I looked in /var/www/vhosts/system/ and the conf files are present.
What else can I check to see why the sites are not working?
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Feb 24, 2015
When I try to goto mydomain.com:8443 the site looks like it's stuck in some sort of loop always refreshing and never getting to a login prompt.
Yesterday I ran into this problem and couldn't figure out how to fix it. Looking into it again this morning I found the poa-ui.log file.:
This is what I found:
Code:
2015-02-24 00:19:19,766 xec-5 DEBUG InjectionFilter Injection filter request:/servlet/Turbine/
2015-02-24 00:19:19,767 xec-5 DEBUG OUT implementation of com.plesk.p2.util.api.legacy.RunDataAccess
2015-02-24 00:19:19,767 xec-5 DEBUG OUT implementation of com.plesk.p2.util.api.legacy.RunDataAccessInitializer
2015-02-24 00:19:19,767 xec-5 DEBUG OUT WIF:servlet=/servlet/Turbine, bw_id=null, path=/, query=null
[Code] ....
That repeats as long as I'm trying to load the PPA login page.
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Jun 21, 2014
I have a problem with my server. I am trying to make a subdomain, and it isn't working. I create it like how in all tutorials says here( click here ) . I completed all fields, but when i try to open the subdomain in a browser page, it's telling me, page not found / page doesn't exist. I have a dedicated server on window server 2008 for my website with a dedicated IP.
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Feb 18, 2015
I have test server with > VMware CentOS + Plesk 12...And after reboot, plesk "localhost.localdomain" show me "Apache 2 default page"I do this > service httpd restart, and after all ok. (Show Plesk Default page) no apache page.I want normaly reboot server and show "Plesk default page" no apache...
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Jun 2, 2015
I am currently unable to access the Plesk control panel except from the web server itself. When I try any of the following options, all work on the server itself but externally all I get is the default Tomcat page.
https://server_name:8443
https://anydomain.com:8443
https://local_ip_address:8443
https://external_ip_address:8443
I don't know if the problem is on the server itself or something within our firewall - we use Microsoft Forefront TMG. The port 8443 is open, and the Tomcat page is being served. All websites working fine, both internally and externally. The server itself is in a DMZ on the network.
The server is running Centos 7 with Plesk 12.
I just noticed that when adding a new domain, I am warned that the domain resolves to another IP address - the external one. Currently, the IP address set up in Plesk is the internal (192.168...) address. Could it be that I need to change this to the external?
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Jan 13, 2015
I disabled a site, and instead of getting the default placeholder when visiting the domain, I get another web site that I host.
[URL]
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Jul 23, 2014
I have added name servers and they should be propagated fully as I created them 3 days ago.
The issue is that the domain using these name servers loads fine and then after awhile it goes back to the Plesk default page.. Then after awhile it shows again, etc. I have run reconfiguration command, have restart bind and Plesk. Not sure what else I can do.
This is sort of a test domain I wanted to get working before switching my main sites to these name servers.
domain is webdevoman.com
nameservers are ns1.talkdevelopment.org and ns2.talkdevelopment.org
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Mar 27, 2015
I am migrating my old environment from Plesk 10.4.4 on Ubuntu 10.04 to Plesk 12.0.18 on Ubuntu 14.04. I was able to migrate the sites from the old server over to the new server with little issue. The new server configuration with Apache and Nginx wasn't working for me, so I disabled Nginx and reconfigured all domains. I moved each site over one at a time and tested them, resolving issues when they arose, and moved on to the next domain. One thing I did not notice at the time, was the server would intermittently display the default parallels index.html page on the sites.
I would test one site, see it is working, and move to the next, etc. I would then retest the sites and they would display the index.html page. I have tried reconfiguring each domain, restarting Apache to no avail. One site I have is a static site, whereas all of the others are Drupal sites. The static site would display once Apache was restarted, but will go back to the default page after a while. The same thing occurs with the Drupal sites as well. It is just like the sites are shutting down for some reason.
I have checked the log files, and have not come across anything out of the ordinary. I have followed several threads which discussed DNS. The issue occurs when DNS is turned on, and when it is turned off. I do not use DNS on the server since the DNS records are being managed elsewhere. I have even added the correct name servers under each subscription in our system. I have used the Web Server Configuration checker and receive one warning. I followed the steps in [URL] .... I queried the psa database retrieving an Empty set (0.00 sec). Nothing seems to work. One minute the site is there, the next is the default page. As of right now, I am unable to put this server into production since it is not behaving as it should.
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Oct 27, 2014
i have a domain registered within PLESK having the same name as the server itself. After a short period of time the domain shows up the PLESK default page instead of the original content located in the vhost httpdocs directory.
To restore the content it's possible to deactivate and re-activate the domain from the customers control panel. But after an amount of time the default page comes back.I first recognized the error after the update to PLESK 12.
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Jan 13, 2015
i've migrate from plesk 11.5 (centos server) to plesk 12 (ubuntu 14). The migrate process doesn't give problems but now (and for all domains), web service doesn't work well in fact works but all domains resolve /var/www/vhosts/default/htpdocs/index.html and not /var/www/vhosts/domain/httpdocs/
The rest of services (mail, ftp...) seems to work ok. I don't know if it's important but as before migrate, we use and external DNS server so in plesk i have DNS server down.
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Apr 14, 2015
My new plesk 12 windows server was not showing the application vault (even after login as admin user). Hence I have changed the entry enabled = on in the file
C:Program Files (x86)ParallelsPleskadminconfpanel panel.ini as per [URL] ..... Now the application vault is showing well.
My question is, whether this is a new procedure change for Plesk 11/12? I believe, I used to see application vault enabled as default in all my other old servers.
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Apr 3, 2014
I am using Plesk 11.5.30 Update #39. The statistics in not updating the mssql database size. It is always showing 0. I am attaching the screen shot. This account has 2 mssql 2008 database and uses 70MB. In plesk it is showing as 0 MB.
We are not able to block the account for mssql over usages.
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Dec 3, 2013
I'm migrating all of my websites form one server to a new one. And everything is working as planned with the plesk migration manager. But with my last website i'm having some problems and getting this error:
Short Error: Adding webspace manually
Code:
Error: System user update is failed: Unable to create system user: Unable to execute usermng: column login is not unique (Error code 1)
Full Error Log - Migration
Code:
Warning: server "server"
Unable to dump server settings. Server element will be empty[Object reference not set to an instance of an object.]
Warning: domain "teamswear.be"
[Code] ....
I've also tried to add the webspace manually but getting the same error.
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Jul 23, 2009
i have hosted my website on dadicated windows hosting with rackspace. my webiste default page was index.aspx. now i have created new home page with name the of index.html and uploaded this page to server and deleted old home page index.aspx but my new index.html page not showing when i try to open open my website www.example.com but its opening when i try with www.example.com/index.html.
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Jun 9, 2013
I have an issue with Plesk 11. I have a few websites with different subscriptions, each running in a dedicated application pool.The moment I access the website (via browser), the application pool is automatically stopped and 503 Service Unavailable is returned.
After I manually start the application pool, it runs (no stop icon for that app pool in IIIS Manager) until the first attempt to load the website is made.
The users for the respective pools are the ones created by Plesk when subscriptions were created.Details: Pesk Panel 11.0.9 Update #53, IIS8, running on Windows Server 2012.
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May 10, 2006
I changed the dns for a domain I purchased yesterday to a parking service at parked.com
Last night I changed the name servers to my hostgator ones. It worked. I was installing joomla, and publishing the site. Everything was fine when I went to bed.
So I wake up this morning.. now when I go to the site it shows the stupid parked.com parking page instead of what I was working on.
I deleted all the cache, history, temp internet files, cookies, everything.. I tried in firefox, and IE. I tried on two different computers. I can't get my site to load up.
I called hostgator and they said the site is fine and they don't see a park page. They told me just to clear my cache again.
the site is www.wiispecs.com
I would appreciate it if someone could check it out and tell me what site they see. I could use any ideas on how to fix this so I can view the page too.
I tried switching name servers to godaddy and then switching back to hostgator. I also emailed parked.com tech support.
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Jan 27, 2009
A few days ago i was transferred to a different server within my hosting company. All of my sites remained the same except the only forum i have (phpbb3) now displays a blank page. All the files and database are still intact and nothing has been changed. Any suggestions as to how i would fix this problem? would it be best to backup the database and reinstall a new copy of phpbb?
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Jun 27, 2015
How to run PHP in the default location?
When you open the pages of the local IP address 192.168.0.14 opens inetpubvhostsdefaulthtdocs
but only works html (index.html)
How to open a php (index.php)?
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Feb 11, 2014
I received an error message "Error: Failed to remove mobile site: Can't delete a site that's not active " when try to remove a mobile website in Plesk control panel and if i try to edit site content i received another error message "Can't access a site that's not active" from [URL] ....
These notification messages are originating from UNITY Mobile platform. The reason is actually hinted in the messages themselves - both the site and the editor account have been already disabled and there are no handlers anymore to modify their status further, so the messages are correct from UNITY Mobile platform's standpoint.
It appears that Plesk control panel has somehow retained in its configuration information about the site availability and is giving the plesk control panel the option to configure the mobile site despite the fact that UNITY Mobile platform is returning "deleted" status back to Plesk. Plesk should be given an option to create a new site instead now.
I would like to know how to manage Plesk in this situation.
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Jan 23, 2015
We are migrating an existing multi-site Windows2003/IIS6 web hosting system with
CFusion8
MS Access backend databases
SQL2000 backend databases
http and https site access
to
Windows2012 R2/IIS8.5 with
CFusion10
MS Access backend databases (not updated)
SQL2014 databases
http and https site access
On the new system we are looking to add Plesk12 to give users easier management of their own websites.I am about to install the trail version of Plesk12 WebHOST.I have the following questions:
1. Can we use the plesk migration tool to move the websites from the old IIS6 to the new IIS8.5 server?
2. If not, am I right to think we would migrate from IIS6 to IIS8.5 manually and then import these websites into Plesk12 from the new server?
3. Can I migrate the existing websites piecemeal over onto the new server and into the Plesk control panel at the same time as creating brand new websites under the control panel?
4. Once Plesk is installed on the new IIS server is there a KB article on how to add all these existing websites to Plesk - I could not find one.
5. Is the local windows administrator account used for the install used to run any services?
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May 31, 2008
When I add a new site via New Account in WHM and once the domain resolves, the cPanel 'Great Success' page shows. I have verified the site is resolving properly.
This is a brand new installation and the only changes I have made is I updated apache via WHM.
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Apr 7, 2008
I started up a brand new site just over a week ago and set the DNS settings to point the domain to my site. It's been that way ever since. Now I try to login today to update my site and see that every url with my domain goes back to the GoDaddy parking page. Is this more a problem with my host, or GoDaddy?
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Jul 19, 2007
Is it possible to show a default page as the home page of the web site, without setting it as index.html or default.html? This is only on a shared hosting account , so the client does not have access to the apache conf or anything like that.
Here is the site. But, when I move the whole account over to my server, it doesn't show as the home page.
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Apr 30, 2015
I recently configured a Centos 6.5 server with Java JDK1.8 and the bundled Tomcat server X64 application. I confirmed the web server port is not already in use and also installed the Tomcat APR libraires. The application starts fine and all the logs show no severe errors however when I navigate to te URL I see a blank page. All the configuration files are in tthe correct place and whether I use just :8080 or /licenseserver the page is still blank. If I run the element inspector in the browser it shows 404 file not found.
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Apr 7, 2014
I am running plesk 11.05 Plesk on windows server. I have noticed this things twice...
While migrating accounts one server to another Smartermail not showing actual mail received date. For all accounts and emails Smartermail showing Migration date..
My more than 10000 emails showing migration date as received date..
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Mar 31, 2014
I've installed the Plesk Panel onto a windows 2008 server. It's all good, web sites are flowing and I'm really happy with the software. The issue I'm having is a customer has an asp site with an access database. After I uploaded their site, they couldn't write to the database, so I had to manually go and set the permission on the database for the "Plesk IIS Anonymous Account (IUSR_xxx)" user to have modify access on the file.
So my question is this, how can I set up the default hosting account to already allow this and so I don't have to go an waste time tweaking the folders manually trying to find the right permissions?
Also, why is it the Plesk IIS Anonymous account that needed to have it's permissions tweaked and not the "Default Plesk application pool user (IWAM_plesk(default))" which is the user who's configured on the application pool in IIS? I can't see where the Plesk IIS Anon user is being used.
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