Plesk 11.x / Linux :: All Site Showing Default Page After Upgrading From 10.4.4 To 11.0.9
Jul 14, 2012
I upgraded from 10.4.4 to 11.0.9 and saw no errors in the process, everything was fine. However when I checked the sites after, all of them (including sub-domains) were showing the default domain page. All the files are still there no problem, and as a test I deleted a subdomain a recreated it and it worked fine.
I have a feeling it's something to do with IP addresses (I currently have two set up - most sites use one and about only 5 use the other) as going to the subscription and changing the IP address over to the other one then back to the original seems to make the site show up for most sites. I can't do this on all sites though - any commands to reconfigure everything and get it all back in to place?
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Jan 13, 2015
I disabled a site, and instead of getting the default placeholder when visiting the domain, I get another web site that I host.
[URL]
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Dec 26, 2013
My one website & all it's sub-domains automatically showing Plesk Default Page . After checking further, I found websites were stopped on the server . I manually started them but after few hours again same status . I repeated the same thing several times but issue not fixed.
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Dec 4, 2014
I have suddenly lost all of the websites on the plesk panel server 12.0.18. One of the domains was being used to spam and so I started blocking stuff and removing some of the offending files and folders and the spamming stopped.
However it got to a point where I needed to restart the server and although it was working before the restart, once I did restart it it stopped working. All domains are loading nothing and the access_log looks like nginx or FastCGI is trying to redirect the page somewhere. The bootstrapper repair log file states:
"Details: PHP Warning: include_once(Template/Writer/Webserver/Apache.php): failed to open stream: No such file or directory; File: /usr/local/psa/admin/plib/Loader.php, Line: 97"
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May 31, 2008
When I add a new site via New Account in WHM and once the domain resolves, the cPanel 'Great Success' page shows. I have verified the site is resolving properly.
This is a brand new installation and the only changes I have made is I updated apache via WHM.
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Jun 2, 2015
I am currently unable to access the Plesk control panel except from the web server itself. When I try any of the following options, all work on the server itself but externally all I get is the default Tomcat page.
https://server_name:8443
https://anydomain.com:8443
https://local_ip_address:8443
https://external_ip_address:8443
I don't know if the problem is on the server itself or something within our firewall - we use Microsoft Forefront TMG. The port 8443 is open, and the Tomcat page is being served. All websites working fine, both internally and externally. The server itself is in a DMZ on the network.
The server is running Centos 7 with Plesk 12.
I just noticed that when adding a new domain, I am warned that the domain resolves to another IP address - the external one. Currently, the IP address set up in Plesk is the internal (192.168...) address. Could it be that I need to change this to the external?
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Jul 9, 2014
I am creating new sites in my panel and they are only loading the default page.
The IP is pointed correctly or I would not get the default plesk page.
All the other service seem to work ok. I can ftp in and I can edit files with the online file manager.
If I use the preview feature I can see the changes I make to the files, but that is the only way.
I looked in /var/www/vhosts/system/ and the conf files are present.
What else can I check to see why the sites are not working?
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Jul 23, 2014
I have added name servers and they should be propagated fully as I created them 3 days ago.
The issue is that the domain using these name servers loads fine and then after awhile it goes back to the Plesk default page.. Then after awhile it shows again, etc. I have run reconfiguration command, have restart bind and Plesk. Not sure what else I can do.
This is sort of a test domain I wanted to get working before switching my main sites to these name servers.
domain is webdevoman.com
nameservers are ns1.talkdevelopment.org and ns2.talkdevelopment.org
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Mar 27, 2015
I am migrating my old environment from Plesk 10.4.4 on Ubuntu 10.04 to Plesk 12.0.18 on Ubuntu 14.04. I was able to migrate the sites from the old server over to the new server with little issue. The new server configuration with Apache and Nginx wasn't working for me, so I disabled Nginx and reconfigured all domains. I moved each site over one at a time and tested them, resolving issues when they arose, and moved on to the next domain. One thing I did not notice at the time, was the server would intermittently display the default parallels index.html page on the sites.
I would test one site, see it is working, and move to the next, etc. I would then retest the sites and they would display the index.html page. I have tried reconfiguring each domain, restarting Apache to no avail. One site I have is a static site, whereas all of the others are Drupal sites. The static site would display once Apache was restarted, but will go back to the default page after a while. The same thing occurs with the Drupal sites as well. It is just like the sites are shutting down for some reason.
I have checked the log files, and have not come across anything out of the ordinary. I have followed several threads which discussed DNS. The issue occurs when DNS is turned on, and when it is turned off. I do not use DNS on the server since the DNS records are being managed elsewhere. I have even added the correct name servers under each subscription in our system. I have used the Web Server Configuration checker and receive one warning. I followed the steps in [URL] .... I queried the psa database retrieving an Empty set (0.00 sec). Nothing seems to work. One minute the site is there, the next is the default page. As of right now, I am unable to put this server into production since it is not behaving as it should.
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Oct 27, 2014
i have a domain registered within PLESK having the same name as the server itself. After a short period of time the domain shows up the PLESK default page instead of the original content located in the vhost httpdocs directory.
To restore the content it's possible to deactivate and re-activate the domain from the customers control panel. But after an amount of time the default page comes back.I first recognized the error after the update to PLESK 12.
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Jan 13, 2015
i've migrate from plesk 11.5 (centos server) to plesk 12 (ubuntu 14). The migrate process doesn't give problems but now (and for all domains), web service doesn't work well in fact works but all domains resolve /var/www/vhosts/default/htpdocs/index.html and not /var/www/vhosts/domain/httpdocs/
The rest of services (mail, ftp...) seems to work ok. I don't know if it's important but as before migrate, we use and external DNS server so in plesk i have DNS server down.
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Jun 16, 2014
I have Plesk 11.5 installed on my server. There are about 30 sites on the same shared IP address. I need to set up a site to be accessible via https://<ip-address-of-the-server> . According to the documentation I went to Setting -> IP Addresses and selected the desired site from the drop down. Now http://<ip-address-of-the-server> (note, 80th port) works like a charm. Unfortunately https:// displays only the first page of the selected site; all CSS, JS and other files are not found (404).
I did some research and found that Nginx forwards the requests to Apache for all the PHP files and tries to handle all the static files by itself (what is expected and correct). But it looks like that there is no special configuration for nginx which would specify where to get these static files for the IP address, and Nginx just uses the first loaded config (started from b in my case).
I temporary resolved this issue by modifying the last_nginx.conf for the desired domain this way: listen XX.XX.XX.XX:443 default_server ssl;
Note I added "default_server" directive. Of course it would be erased on each reconfiguration of the config files, but as for now I do not see how I can put it in custom nginx.conf or on the server servel level. I reckon Plesk should include the directive in the file the same way as it produces last_httpd_ip_default.conf Apache config for the selected domain. It looks to be an easy fix on the template level, may be I will do it later, but for now this is just the bug report.
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Jul 9, 2015
If you would disable a subscription and reloaded that domain name. You would be redirected to a default subscription. How can i change this default landing page?
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Jul 24, 2014
where i can change the default plesk page when a domain has been suspended or disable? I like to change it to my custom page. Is there a way?
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May 16, 2014
When I create a CNAME record for domain, and then trying to load it, it goes to default website. It was working fine before, all old CNAME records are working fine.
Tried reconfigure-all but it doesn't fix the problem. I'm using 11.5.30 Update #44
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Mar 1, 2015
I am running Plesk 11.5.30 on CentOS and trying to change the default permissions of the /httpdocs folder and the skeleton site that is in .skel/0/httpdocs that appears when a domain is created. I have failed to find the event that I need to use to trigger the command.
#!/bin/bash
chmod -R g+rwx "/var/www/vhosts/${NEW_DOMAIN_NAME}/httpdocs"​
Some research suggested using the 'physical hosting created' but there is no option for this in 11.5.30.
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Feb 24, 2015
When I try to goto mydomain.com:8443 the site looks like it's stuck in some sort of loop always refreshing and never getting to a login prompt.
Yesterday I ran into this problem and couldn't figure out how to fix it. Looking into it again this morning I found the poa-ui.log file.:
This is what I found:
Code:
2015-02-24 00:19:19,766 xec-5 DEBUG InjectionFilter Injection filter request:/servlet/Turbine/
2015-02-24 00:19:19,767 xec-5 DEBUG OUT implementation of com.plesk.p2.util.api.legacy.RunDataAccess
2015-02-24 00:19:19,767 xec-5 DEBUG OUT implementation of com.plesk.p2.util.api.legacy.RunDataAccessInitializer
2015-02-24 00:19:19,767 xec-5 DEBUG OUT WIF:servlet=/servlet/Turbine, bw_id=null, path=/, query=null
[Code] ....
That repeats as long as I'm trying to load the PPA login page.
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Apr 14, 2015
Starting point: a working site using a shared IPv4, dedicated IPv6, and SSL. HTTP and HTTPS work, the latter only using SNI of course.
The good news: If I simply allocate an IP resource of 1 to a subscription it is pulled from the pool, assigned to the service node, assigned to the web site, DNS is updated, and the site is automatically changed to using a Dedicated IPv4 and Dedicated IPv6.
The bad news: visitors land on the default web site of the service node, with the default SSL certificate.
Other info: I can't ping the new IP, even though it shows in "ip a l" and /etc/sysconfig/network-scripts/ifcfg-eth0:0. [edited]
After the IP assignment, it is still installed, and /etc/httpd/conf/plesk.conf.d/ip_default/domainname.conf shows the new certificate is being used.
However, a second set of VirtualHost entries is created in server.conf for this IP for ports 80 and 443, with NameVirtualHost enabled on the new IP. The port 443 entry uses the default certificate. Apache's setup this default VirtualHost entry will override the web site configuration because Apache is listening on port 443 with the wrong cert.
If I go to "Change webspace settings" and toggle to Shared IPv4, Dedicated IPv6 the site works again via HTTPS, and Dedicated IPv4 and Dedicated IPv6 breaks it again. Setting the SSL cert to None and back again does not work.
Setting the SSL cert to None, changing to a dedicated IP, and enabling SSL results in the server being inexplicably inaccessible...browsers no longer connect to either the default site or the correct site, and I don't see any entries in the vhosts's logs.
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Feb 18, 2015
I have test server with > VMware CentOS + Plesk 12...And after reboot, plesk "localhost.localdomain" show me "Apache 2 default page"I do this > service httpd restart, and after all ok. (Show Plesk Default page) no apache page.I want normaly reboot server and show "Plesk default page" no apache...
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Feb 25, 2008
Anyone know of a good tutorial for upgrading php on a linux plesk 8.3.0?
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Sep 1, 2014
My Plesk installation (on Debian Wheezy) has PHP5.4.4 and I need to upgrade it to 5.4.9 or above.
How can I do this (It's a self managed Plesk server)?
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Sep 2, 2014
Code:
Error: Unable to reconfigure web server. websrvmng failed: Site MailEnable WebMail does not exist at IIS7WebSites::get() In IIS7NativeProvider module Exception type: System.Exception at IIS7WebSites.get(IIS7WebSites* , auto_ptr* , Int64 id, basic_string,std::allocator >* idnName)
Windows Server 2012
Plesk 11.0.9 Update #62
Note: Recently migrated from Plesk 9.2
Trying to set Default Site for a Dedicated IP Address.
I go to Subscription, then to domain > Change Hosting Settings, select dedicated IP address and OK, works fine. Site goes to Default Plesk Page.
Go to Tools & Settings, IP Addresses > Select the dedicated IP address I set above. Change Default Site to site above. Click Ok.
I get the error message above and nothing changes.
I looked on my IIS Server and MailEnable's Webmail is installed under the Default Website.
I have another Dedicated IP on this server and it has a default site on it working properly, but it was set up on the old site and it was configured as part of the Migration using Migration Manager.
I tried deleting the IP address and adding it back in. That didn't change anything. I also tried running: "%plesk_bin%websrvmng.exe" –reconfigure-webmail since that came up under someone else's issue when searching the web and that .exe is what's throwing the error.
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Jul 23, 2009
i have hosted my website on dadicated windows hosting with rackspace. my webiste default page was index.aspx. now i have created new home page with name the of index.html and uploaded this page to server and deleted old home page index.aspx but my new index.html page not showing when i try to open open my website www.example.com but its opening when i try with www.example.com/index.html.
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Oct 12, 2014
OS: CentOS 6.4 (Final)
After upgrading components as suggested by "Tools&Settings->Plesk->Updates and Upgrades" item, components remained the previous version (PHP 5.3.3 and MySQL 5.1.73) as stated by phpinfo() result and by "Tools&Settings->Server Management->Server Components" list, though "Update Components" is no more permitted as if there is nothing more to update.
I need both PHP and MySQL servers updated in order to run Joomla 3.3.6.
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Aug 3, 2013
Yesterday we upgraded V.11 to V.11.5.30. And now we are not able to restore our backups anymore from our main server on our failover server by CLI (we have automated this with cronjobs and need the CLI backup/restore). We have a failover sulotion with two servers and restore the backups of our main server on our failover server!
If we try to create the map file on our failover server, we get the error:
The dump specification '/home/backups/plesk_partnerserver/dumps/backup_info_1308030132.xml' should be inside of dump directory '/home/backups/plesk/dumps'.
/home/backups/plesk_partnerserver/dumps is the path on our failoverserver where we store the backups of our main server and /home/backups/plesk/dumps ist the regular dump path of the failover server.
And if we try to restore the file without creating a map file on our failover server with /usr/local/psa/bin/pleskrestore --restore backup_info_1308030132.xml -level server: Unable to resolve all conflicts
What happend? Now after upgrading to 11.5 our backup- and failover-solutions are in big trouble!
Our OS is Debian Squeeze
PP is 11.5.30
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Aug 13, 2014
Yesterday I've upgraded the server to Plesk 12.0.18. After the upgrade, a WHMCS install has stopped working.
The only error logs where I found errors is the proxy_error_log. It contains this kind of lines (for the 502 error):
2014/08/13 08:13:45 [error] 2918#0: *400 upstream prematurely closed connection while reading response header from upstream, client: XX.XX.XX.XX, server: XXXXXXX.COM, request: "GET /knowledgebase.php HTTP/1.1", upstream: "http://XX.XX.XX.XX:7080/knowledgebase.php", host: "xxxxxxxxx.com"
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Aug 28, 2014
I need to upgrade mysql from 5.1.73 to 5.7 but I have applications like lms, cms, and websites that runs with that version with no problems, my question is: Some of you had problems upgrading mysql, because i kwon plesk runs over mysql y i don't want to mess up with plesk.
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May 10, 2006
I changed the dns for a domain I purchased yesterday to a parking service at parked.com
Last night I changed the name servers to my hostgator ones. It worked. I was installing joomla, and publishing the site. Everything was fine when I went to bed.
So I wake up this morning.. now when I go to the site it shows the stupid parked.com parking page instead of what I was working on.
I deleted all the cache, history, temp internet files, cookies, everything.. I tried in firefox, and IE. I tried on two different computers. I can't get my site to load up.
I called hostgator and they said the site is fine and they don't see a park page. They told me just to clear my cache again.
the site is www.wiispecs.com
I would appreciate it if someone could check it out and tell me what site they see. I could use any ideas on how to fix this so I can view the page too.
I tried switching name servers to godaddy and then switching back to hostgator. I also emailed parked.com tech support.
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Jan 27, 2009
A few days ago i was transferred to a different server within my hosting company. All of my sites remained the same except the only forum i have (phpbb3) now displays a blank page. All the files and database are still intact and nothing has been changed. Any suggestions as to how i would fix this problem? would it be best to backup the database and reinstall a new copy of phpbb?
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Apr 2, 2015
We have a plesk server running on a Ubuntu 14.04.2 LTS machine. We check the state of the mailqueue with nagios, executing the "mailq" command. After the AutoInstaller upgraded our installation from 12.0.18 update 38 to 39, we noticed, that the nagios check failed.
After investigating a little bit, it seems that we found the problem:
When I enter "mailq" in the shell, the command is executed and gives me an proper output. But when I try to execute the command with its full path "/usr/bin/mailq" nothing happens, and I have to cancel with [ctrl]+[c]. The which-command delivers exactly the same path as written above...
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