Plesk 12.x / Linux :: Change Plan Via WHMCS Causes Dedicated IP To Change To Shared
Feb 21, 2015
I have a client on a dedicated IP, today we needed to downgrade the web hosting plan. As the web hosting plan puts users on a default shared IP, this plan change also changed the dedicated IP to the shared one causing some propagation issues for a small period of time.
I have contacted WHMCS about this asking if they had a way of changing the clients plan but keeping the IP address intact as this could lead to some very undesirable outcomes. They explained that it is not their fault and to contact Parallels.
I know I can change the plan directly in Plesk however by initiating the plan change via WHMCS, everything is automated.
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Jul 22, 2014
I'm using Plesk 11.5.30 Update #47
I want to change some Domains to an other Service Plan.
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Nov 7, 2013
I need to change the IP to a server dedicated Windows with Parallels Plesk installed and 200 domain's hosting.
Do I have to change the IP in the dns zone one at a time? I think it's possible to do it by reconfigurator (remote desktop).
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Apr 21, 2009
know a hosting company with a plan or an option to have access to unlimited IP address?
Or at least near it, like new 20 IP's/month would be ok i think
No matter if its shared hosting, vps or dedicated, if you know a company that offers it,
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Jun 12, 2015
I have installed a new SSL cert and tried to assign it to an IP address.
Plesk says "Information: The properties of the IP address .... were changed."
But it seems the SSL cert was not changed.
Running in mysql the following query
select d.name from domains d inner join hosting h on h.dom_id = d.id where h.certificate_id = <id of new cert>;
gives:
Empty set (0.00 sec)
I changed the cert for the IP where all my domains are so it should show the domains using that IP/cert. Running the query using the ID of the old cert lists all the domains on that IP/cert.
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Jan 28, 2015
CentOS 6.6
Plesk 12.0.18
64-bit
At some point, not sure when, PHPMyAdmin's (as accessed through the admin panel by clicking on a customer, manage hosting, databases, etc) permissions have changed such that I cannot view, edit or add MySQL routines/procedures. This appears to have occurred system-wide, though I have not checked every database on the server.
Is there a fix to get the permissions set so that I can make these changes again?
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Feb 9, 2015
Are that possible to change root password on plesk?
I have a man so work for me on my server and install double php version on my server and maybe it`s best and change password to root!
So no one have access to my root more.
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Jul 9, 2014
how to change ports of Nginx from 80 to 8080 I would like install Varnish
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Nov 8, 2014
I recently changed the main domain url from website.com to www.website.com, this resulted in 404-errors when i navigated to wordpress...
I found a solution on the internet and updated the records with phpmyadmin [URL] ....
When I click on Login at the the WordPress Installations I'm still being navigated to the old website url. It supprices me that there is no option to change it on Plesk level after wordpress is deployed.
How can i change or update the wordpress path once it is installed in Plesk?
I'm using CentOS 6.2, maybe there is a config file or an database for Plesk?
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Jun 21, 2014
I dont find where or how can I change default mailbox size, traffic and disk space for each domain in Plesk 12 Web App Edition, I only have unlimited by default.
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Nov 9, 2014
We have installed our plesk servers using parallels plesk mage from AWS market place. We are unable to change the system time from default NOVT.
$ date
Mon Nov 10 13:28:25 NOVT 2014
When we tried changing time to EST from plesk tools / by linking /etc/localtime to /usr/share/zoneinfo/EST
We can see the logs are updated with the EST timings but 'date" command still shows the NOVT.
Due to this installed fail2ban is not working properly due the difference in the system time with logs time.
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May 5, 2015
I am trying to move a particular domain to a different subscriber but am getting an error. I haven't had any problems with this function before.
Code:
Warning: Some problems were encountered when attempting to assign some of the subscriptions to a new owner.Unable to continue subscription transfer: this subscription requires more resources than can be provided by the new owner's provider.
Warning: Unable to continue subscription transfer: this subscription requires more resources than can be provided by the new owner's provider.
All of the resources it shows before and after the transfer are the same. What it is referring to?
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May 29, 2015
I've looked a good amount of time trying to change/find where its stored. I've looked in var/qmail and there is no alias folder..We're running postfix/dovecot ....
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Jul 22, 2015
I'm trying to copy a backup from the FTP server to the production server but I don't have enough space in the tmp folder.
There is a way to change where the backups are temporary until the hole backup is on the server? In case the only thing to do is to change where the tmp folder is mounted. This is a production server, I won't like to do it without knowing all the steps.
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Sep 26, 2014
where do I find the setting to change dns records in plesk 11.5 ver ? I do not see it, it is missing in settings of domain under tab: "Websites and Domain"
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Jun 6, 2014
My customer has two domains, one of it is a alias-domain.
He wants to set this alias to his primary domain, so how can i change it?
I tried it with deleting the alias, but i can't find the "button" for changing the primary domain?
Have I to delete the complete abonnement and reinstall all files and databases?
I know, that I have to change some paths in files, but it would be easier, than to dump everything and upload again...
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Aug 22, 2014
Recently I have migrated from a VPS to another VPS. How can I change nameservers for domains in old VPS to point them to the new VPS ?
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Jan 19, 2015
We have a website under httpdocs/. We can change/delete files with a ftp user : "ftpold". All is ok. We must create another ftp access for another company which can access only to httpdocs directory (not to logs/, error_docs/...).
So we have create a ftp access in Plesk. But with this ftp connexion, we can not update/delete files ou update rights.
So we decide to change rights on the files/directories under httpdocs with the new ftp access :
httpdocs# chown -R ftpnewsacln *
The is no errors but the files:directories are always with the old ftp user :
httpdocs# ls -l
ftpold psacln ... libs/
ftpold pscln ... index.php
Why ? How can i create another ftp access ?
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Feb 3, 2015
I need changing the nginx port. I've followed various threads and have created a custom nginxDomainVirtualHost.php file at: /usr/local/psa/admin/conf/templates/custom/domain, while the website indeed moves to the port I have set, a second nginx thread starts at port 80 and takes over in it's place.
I need to put varnish at port 80 and cannot do so until all services relinquish control on port 80.
Followed clues here: [URL] ....
some here: [URL] .....
Turn's out to be able to change the nginx port to a non-standard port you need to edit 6 files
nginx.php
nginxDomainForwarding.php
nginxDomainForwardingIpDefault.php
nginxDomainVhost.php
nginxDomainVhostIpDefault.php
nginxWebmail.php
For the time being i disabled SSL support for my test domain as I didn't need it. The line you need to look for the in above files is:
Code:
$VAR->server->nginx->httpPort
So the line would finally become from this:
Code:
<?php echo $VAR->includeTemplate('server/nginxVhosts.php', array(
'ssl' => false,
'frontendPort' => $VAR->server->nginx->httpPort,
'backendPort' => $VAR->server->webserver->httpPort,
)) ?>
to this:
Code:
<?php echo $VAR->includeTemplate('server/nginxVhosts.php', array(
'ssl' => false,
'frontendPort' => "8888",
'backendPort' => $VAR->server->webserver->httpPort,
)) ?>
To get this to work you'll need to create a custom directory at: /usr/local/psa/admin/conf/templates
And copy the files over from the root of /usr/local/psa/admin/conf/templates/default
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Jun 2, 2014
I like to create some service plans using the cli-tools, /usr/local/psa/bin/service_plan.I am able to create a service plan, but I'm unable to create a service plan inside a reseller plan. For example I cannot "tell" the service_plan script to add the created serviceplan to a reseller plan. Is it possible to create a serviceplan inside a reseller plan, using the cli?
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Jul 20, 2015
Not sure why, but for some reason lately our Plesk installation randomly sends us notification emails about alarm level changes which go from Green to yellow, yellow to red, then goes back to normal over time. No changes were made on the server for these constant changes and emails to occur. We have a customer who also has the same issue.. Both focus primarily on nginx with little to no usage of apache.
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Feb 4, 2015
After changing website domain name (from development one -dev-domain.com- to production one) we have this error in fail2ban.log :
2015-02-01 06:46:41,176 fail2ban.filter [2848]: ERROR Unable to open /var/www/vhosts/system/dev-domain.com/logs/proxy_access_log
2015-02-01 06:46:41,176 fail2ban.filter [2848]: ERROR [Errno 2] No such file or directory: '/var/www/vhosts/system/dev-domain.com/logs/proxy_access_log'
Traceback (most recent call last):
File "/usr/lib/python2.7/dist-packages/server/filter.py", line 520, in getFailures
has_content = container.open()
File "/usr/lib/python2.7/dist-packages/server/filter.py", line 601, in open
self.__handler = open(self.__filename)
IOError: [Errno 2] No such file or directory: '/var/www/vhosts/system/dev-domain.com/logs/proxy_access_log'
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Oct 27, 2014
I was wondering how to change the notification destination email for alerts sent by Plesk Health Monitor?
I tried to modify the XML configuration file with this at the beginning:
<Misc alarmsInterval="5">
<notificationEmail address="mydestinationemail@domain.com"/>
</Misc>
But it doesn't work.
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Feb 26, 2015
To be clear i don't mean the wp-config.php admin password for mysql but the wordpress Plesk admin account that is associated with Log in button
For some reason my user has lost his password and is not able to use the Wordpress forgot password - wizard form at the page where you normally logged on.
I have tried to reset the password via Change Account on the WordPress Installation and it came back with the message
Error: Unable to find the specified administrator account in WordPress. Specify the username of your administrator's account in WordPress. This account will be associated with Plesk.
I have tried to add another admin via MySQL with this [URL] ... and that didn't work either.
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Jan 30, 2015
Now with Plesk 12 (and I suppose all previous versions) we can't change the SMTP banner to something other than the hostname.But If server host different IPs with different domains,only the primary IP do not have problems for email delivability all other domains are marked spam.This is a critical issue for email deliverability. Very critical issue that should be solved asap.the only solution that we found with our systemists is to remove Plesk, but sure it's not what I would like to do.
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Sep 9, 2014
My server currently installed plesk 12 , I need to change wordpress default language ( default English )
Which aps table to edit language.
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Mar 1, 2015
I have a "little" problem. I can not change the hosting type for a domain.
There is the error:
"Internal error.
ERROR: Call to a member function getRootPath() on a non-object (Abstract.php:141)"
What am I doing wrong?
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Dec 18, 2014
I use plesk Parallels Plesk Panel v9.5.4_build95110630.14 os_CentOS 5
I read here [URL] ....
But how can i change other disk?
I want change the default directory for backups in /dev/sdb1 disk.
my fdisk -l output this:
Code:
[root@server /]# fdisk -l
Disk /dev/sda: 500.1 GB, 500107862016 bytes
255 heads, 63 sectors/track, 60801 cylinders
Units = cylinders of 16065 * 512 = 8225280 bytes
[Code] ....
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Mar 12, 2015
Since we switched to Plesk 12 and activated nginx the problem reoccurs reliably on every domain change.
As soon as a customer creates a new domain or alias and Apache restarts nginx delivers 502 errors for maybe 10 seconds. After that everything is fine again.
The system is Debian 6.0.10 with Plesk 12.0.18 Update #38
That might not be a problem in small environments, but with >100 domains the timeout is annoying enough for customers to pick up the phone.
Adding this to /etc/sw-cp-server/config did not do the trick.
http {
fastcgi_buffers 32 32k;
fastcgi_buffer_size 64k;
fastcgi_read_timeout 600;
fastcgi_send_timeout 600;
}
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Mar 31, 2015
I try to change a mysql user password, but I get an error message:
Fehler: attribute name is invalid: status
Search for related Knowledge Base articles
I'm running12.0.18 Update Nr. 39
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Feb 11, 2015
I am noticing that several of my users are wiping out their user root folders ( logs, error docs, etc...) when they fail to use '/httpdocs/' as the root directory when publishing with FTP.
I fixed this by editing the proftpd.conf to use ~/httpdocs/ as the DefaultRoot folder ( instead of just ~/ ).Would it be safer(better) to go through all the ftp users and make the home directory '/httpdocs/' instead of '/' in the admin UI? If yes, what is the best way to do a mass update of this setting for multiple users ( multiple domains ) ?
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