Plesk 11.x / Linux :: Cannot Send Email From Outlook- Postfix Smtpd
Nov 4, 2014
When i try to login from outllook pop3 is ok but smtp is error.
When i check mail log file:
Code:
Nov 4 16:28:07 server1 courier-pop3d: Connection, ip=[::ffff:176.43.150.48]
Nov 4 16:28:07 server1 courier-pop3d: LOGIN, user=test@xxxxxxxxxxxxx.com, ip=[::ffff:176.43.150.48], port=[23885]
Nov 4 16:28:07 server1 courier-pop3d: LOGOUT, user=test@xxxxxxxxxxxxx.com, ip=[::ffff:176.43.150.48], port=[23885], top=0, retr=0, rcvd=12, sent=39, time=0
[Code] ....
I try to past pci compliance,but now this is not importand. If there have some repair postfix command? Default configuration? Or how can i send emain from outlook.
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Mar 7, 2015
The problem is, can not send mail via SMTP using popular scripts Opencart, SMF, Osclass. The problem was lapping Plesk 11.5 via 587 port. That was timeout connection or authorization error with the correct settings. Mail may be sent, sometimes not. No longer working than working. At the same time when working with e-mail clients(example, The Bat) work fine. In Plesk 12 same problem. Port 465 - e-mail clients(example, The Bat) work fine. But can not send mail via SMTP using popular scripts Opencart, SMF, Osclass. When using Cpanel with Exim - all work perfect. But the Plesk e-mail with Postfix - constant problems.
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Jun 20, 2014
My environment: Parallels Plesk v12.0.18_build1200140606.15 os_Debian 7.0 64bits - postfix
In documentation about Server-wide-mail settings
In Plesk for Linux with the Postfix mail server, you can change the IP address used for sending mail. Also, if your server sends mail from domain IP addresses, you can specify which name will be used as a host name in SMTP greetings.
Choose from the three options:
◦Send from domain IP addresses. By default, mail from each domain is sent using the domain's IP address. The host name used in SMTP greeting is defined by the configuration of the mail server.
◦Send from domain IP addresses and use domain names in SMTP greeting. If selected, Plesk changes the mail server configuration so that the SMTP greeting will contain the name of the domain from which an email message is sent.
This option prevent the sender's IP address from being put into public black lists, such as the Spamhaus or OpenBL lists. This might happen if the mail server host name is used in SMTP greeting for the messages sent from domain IP addresses. Some recipient servers consider such messages as spam.
We recommend that you use this option if you host less than 100 domains. In case of a large number of domains, using this option significantly increases the load on the server.
◦Send from the specified IP address. You might want to use certain IPv4 and IPv6 addresses for all outgoing mail.
Sending all mail from the specified address might be useful, for example, if the IP address of the mail server was put into public black lists, such as the Spamhaus or OpenBL lists. If you select None, outgoing mail will not be sent.Click to expand...
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Feb 9, 2015
After latest update to #34, all the users cannot send Attachments using Outlook due to timeout problems. It happens with Postfix, not Qmail.
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Jul 16, 2014
I have just install on a new server plesk 12.0.18 Update #7 on centos 6.5 final.Added new hosting for the domain on a dedicated IP. All works fine (website, incoming mails etc) apart from outgoing mails.Both webmail (roundcube) and other mail software (outlook 2010, 2013 , android phone etc) outgoing mail i can't get to work.
I have attached screen from webmail with SMTP error (250) : Authentication failed..With Outlook it will allow me to set up account, test account setting... it say all all complete if i don't set secure connection (SSL)/requires authentication. But when you try sending mails you get the error: Your message did not reach some or all of the intended recipients.
Subject:test
Sent:16/07/2014 15:13
The following recipient(s) cannot be reached:
'x@xxx.com' on 16/07/2014 15:13
Server error: '554 5.7.1 <x@xxx.com>: Relay access denied'
When you set the outgoing requires authentication/ advance SSL you get:Send test e-mail message: None of the authentication methods supported by this client are supported by your server.I have tried changing to some outgoing ports to no avail.
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May 28, 2015
I'm having difficulty sending an email to another email address (with a different domain) which is on the same VPS.The trouble is, on the other domain's VPS control panel, within the DNS settings, the MX records have been pointed externally (to an exchange server). Their email is turned off. But bizarrely, their mailbox is full.
It seems as though Plesk is ignoring the MX records, and sending MY email internally to the OTHER domain's mailbox on the same VPS.How do I get Plesk to send my mail to the correct EXTERNAL MX records?
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Oct 4, 2014
I've been trying to get this to work for almost 2 weeks now. Is there a tutorial around for Plesk 12, Postfix and WHMCS that works? WHMCS does not support Plesk, only Direct Admin and cPanel.I'm getting this in maillog:
ct 4 23:12:48 xxx postfix/smtpd[24500]: connect from mail-la0-f44.google.com[29.5.15.4]
Oct 4 23:12:49 xxx postfix/smtpd[24500]: E83E57C9C: client=mail-la0-f44.google.com[29.5.15.4]
Oct 4 23:12:50 xxx postfix/cleanup[24506]: E83E57C9C: message-id=<CAC9_f0rbT-Lb-v1NKhAr7+HAkg@mail.gmail.com>
Oct 4 23:12:50 xxx /usr/lib/plesk-9.0/psa-pc-remote[4537]: handlers_stderr: SKIP
Oct 4 23:12:50 xxx /usr/lib/plesk-9.0/psa-pc-remote[4537]: SKIP during call 'check-quota' handler
Oct 4 23:12:50 xxx postfix/qmgr[7097]: E83E57C9C: from=<test_user@gmail.com>, size=1859, nrcpt=1 (queue active)
Oct 4 23:12:50 xxx postfix-local[24509]: postfix-local: from=test_user@gmail.com, to=support@xxx.net, dirname=/var/qmail/mailnames
Oct 4 23:12:50 xxx postfix/pipe[24508]: E83E57C9C: to=<support@xxx.net>, relay=plesk_virtual, delay=1, delays=0.89/0.01/0/0.16, dsn=2.0.0, status=sent (delivered via plesk_virtual service)
Oct 4 23:12:50 xxx postfix/qmgr[7097]: E83E57C9C: removed
I have tried editing .qmail and I have also tried this tutorial -[URL] ..... but nothing is working for me at the moment.
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Feb 6, 2015
I have a problem to send email to idn domain names.
The error that I have is
Validation failed for: xxx@xxx [pid 111655 on line 754 of "/usr/share/psa-horde/imp/lib/Compose.php"]
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Dec 25, 2014
I use postfix/smtp plesk12 centos7, I create mailbox add password. For example my domain is a.com from roundcube all work no problem.
My script isn't working look like this:
SMTP CONFIGURATION (LEAVE DEFAULT IF YOU USE mail() )
SMTP HOST smtp.a.com
SMTP PORT 587
SMTP Secure tls
SMTP Auth true
SMTP USERNAME test@a.com
SMTP PASSWORD my password
And the script dont send emails to user, say that Mailer Error: SMTP connect() failed. In dns settings I don't have smtpa.com host only have mail.a.com why from scripts don't send email to users?
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Jul 4, 2014
Since updating from Plesk V11, Plesk is sending out an e-mail with date.time information to all my customers. I have not changed anything to my settings.
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Feb 4, 2015
My Plesk Panel stopped to send notifications a while ago, I don't receive mails when the backup are done, the clients can't receive their passwords if they need to reset...
The mails are not being forwarded when they configure it in the panel (I receive a mail in mail1@mydomain.com and I want it forwarded automatically to mail2@gmail.com or wherever).
I don't see nothing about the plesk panel mail in the postfix log and I don't know what else to check.
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Jun 5, 2014
Whenever trying to send an email using roundcube it just seems to fail... No error code is given - see attached image:
I've tried following the article here: [URL] ....
But it didn't seem to work and incidentally the main.inc.php file didn't even exist only a main.inc.php.rpmnew was there. I tried copying it to main.inc.php but it made no difference. Normal SMTP usage via thunderbird works, and everything works when trying to use horde.... it's just a problem with roundcube after the upgrade from 11.5 to 12.
Running on CentOS 64
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May 18, 2015
we regularly get this message in boxmail of adress used to send email from server.This is the mail system at host DOMAIN.fr. You can delete your own text from the attached returned message.The mail system
<1@SERVERNAME.HOSTER.com> (expanded from <1>): User unknown in virtual
alias table
If i look in maillog i see that :
May 18 16:48:52 SERVERNAME postfix/error[22737]: F22521B4E45: to=<1@SERVERNAME.HOSTER.com>, orig_to=<1>, relay=none, delay=0.07, delays=0.04/0.01/0/0.02, dsn=5.0.0, status=bounced (User unknown in virtual alias table)
Just after that we can see email go normally :
May 18 16:48:59 SERVERNAME postfix/smtp[22736]: F22521B4E45: to=<EMAIL@DOMAIN.com>, relay=mx3.mail.icloud.com[17.158.8.50]:25, delay=7.3, delays=0.04/0.03/2.4/4.8, dsn=2.5.0, status=sent (250 2.5.0 Ok.)
The problem is in error message (at top) the message attached is the one sent to EMAIL@DOMAIN.com. So we can think the message is not sent to EMAIL@DOMAIN.com. SERVERNAME, HOSTER and EMAIL@DOMAIN are here to mask real data.
OS: Debian 7.7
Plesk version: 12.0.18 Update #46
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Jul 2, 2014
My issue started ince a couple of months seemed to increase with update to Plesk 12.0 (though I can't guarantee it).I am using Centos 6.5, all updated. What happens is that postfix usage starts to increase without any apparent reason (during week-ends for example). Then postfix is not responding anymore.
Code:
top - 13:27:13 up 3 days, 18:44, 0 users, load average: 0.73, 0.33, 0.32
Tasks: 238 total, 2 running, 236 sleeping, 0 stopped, 0 zombie
Cpu(s): 0.3%us, 0.6%sy, 0.1%ni, 98.7%id, 0.3%wa, 0.0%hi, 0.0%si, 0.0%st
Mem: 32917292k total, 8982212k used, 23935080k free, 1899416k buffers
Swap: 1046520k total, 0k used, 1046520k free, 4905884k cached
[code]....
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Jun 22, 2014
Upgrading to 12.0.8 and found this that looks like a bug. Email messages cannot be send through Roundcube Webmail. Outbound Email Limits are active.
Logfile:
Code:
/usr/local/psa/var/log/maillog
Error logs:
Code:
REDACTED py_limit_out[]: ERROR Rejecting message: system user uid='10039' is not allowed to send mail
REDACTED plesk sendmail[]: handlers_stderr: DATA REPLY:554:5.7.0 Your message could not be sent.
The user roundcube_sysuser is not allowed to send email.#012REJECT
Apart from Domains, Emails and Subscriptions there is no way to allow roundcube_sysuser through Mail server settings.
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May 22, 2015
Every out bound email message fails and stays in the queue. The mail log shows this error.
qmail: 1432283802.380653 delivery 27: deferral: Unable_to_read_control_files._(#4.3.0)/
A second problem, also qmail is that I can't send to the server using TLS on the submission port, only if I do plain text. But the first problem is bigger because we can't send at all.
This is a new plesk installation and it has never worked.
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Nov 28, 2014
Under plesk 12.0.18, I would like to create thousand email address with redirect and send copy to. Its a long work to do.
Is there a solution to create all these email via an import csv, xls or else ?
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May 4, 2015
I keep having certain domains being hijacked and mass emails being sent from them somehow. I've disabled mail within domain control panel for each domain and issue keeps occurring. I've limited # of emails as well to 2-5 per hour but now so many are trying to be sent from my server it is clogging up mail queue and I have to log into server via ssh and run postsuper -d ALL every day or two. It is very frustrating. The only way I can stop it is to disable domain in plesk panel but that is not an option.
What can I do to find the cause of this issue and stop it?
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Sep 27, 2008
As you know, most mailinglists are built as you have to send emails from a control panel.
But I am searching for a script or service where a group of members can email each other from their favourite email program, such as Outlook.
Only those members would be allow to send to the list.
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Jul 31, 2009
My vps is running on Hypervm/Koloxo
Mail server - qmail
Every thing was working fine, but suddenly outlook stopped sending mails, every time I try to send mail, it gives me following error
"A time-out occurred while communicating with the server. Account: 'xxxx', Server: 'xxxx', Protocol: SMTP, Port: 25, Secure(SSL): No, Error Number: 0x800CCC19"
Sent mails remains in queue.
However, Still I can receive mails but can not send.
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May 27, 2015
We have many clients with same issue, when they try to connect into outlook they get a msg like this (print).
None of all them has the same issue, but a few of them.
When i restart all email services things works, but 30" later come back again...
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Oct 2, 2014
We are using Plesk 11.5 servers with CentOS 6 and Courier-IMAP 4.12. Customers are experiencing several problems when using their IMAP mailbox in Outlook 2013:
Sending mail over SSL (port 465) will fail if SSL certificate does not match the mail.domain.tld setting. Resolution is provided by [URL] ....
IMAP folders (including INBOX) are not listed. Resolution is provided by [URL] ....
Sent items are not stored (nor online, nor offline). TechNet says that SENT and DELETED folders are no longer configurable by design. The only way to get sent items in a folder is by setting up a custom rule and using Visual Basic (!) to mark the messages as read.
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Jul 12, 2014
How can I do to send email without the security warning?
I want the clients sending mails no longer have a security warning.
I tried with SSL port 465
I tried with port 587 TLS> Mail settings for the entire server> Enable Send Message
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Oct 15, 2014
I am running CentOS Linux 7.0.1406 (Core) with Plesk Version 12.0.18 Update #19.
Customers who use Outlook or Mozilla Thunderbird cannot send Emails through IMAP (Courier) because their mailclients say "Cannot write to sent Folder" even when there is a "Sent" Folder in the IMAP Structure existing. It is also subscribed by the Client.
Outlook Users have to go to: file - account settings > account settungs > Change > more Settings > advanced > root Folder path and enter the word inbox
Mozilla Users have to enter "INBOX." under advanced IMAP Settings in Thunderbird.
So my question is: Why is that ? And cant i Change something as admin on the Server side so all customers dont have to Panic and set an inbox Folder path in their mailclients ?
For customers it has to work without Client-side configuration...
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Mar 3, 2015
When I am trying to configure my e-mail in outlook 2010 / Thunderbird, the incoming Server don't respond (IMAP/POP3) but for the outgoing, it works perfectly. Webmail is full functional.
I have this on Outlook : [URL] ....
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Dec 6, 2014
I would like each of my clients who have a dedicated IP address and an SSL certificate to be able to use their own domain name (and own certificate) when sending mail on ports 465 or 587. I have managed to change the default certificate used by Postfix to my own server's certificate, but I want users to use their OWN IP address and SSL certificate when sending, so this is not an option.
I have been able to update Dovecot to use a specific certificate for each IP address, but I can't seem to update Postfix. I was trying to follow these instructions but my postfix master.cf was quite different than the poster's file and I didn't succeed: [URL] ....
I know many people will simply say "it can't be done" or "just get the users to use the shared IP address", but I know there must be some workaround to make this work, even if it means manually updating the config file after every Plesk update. I'm even prepared (if possible) to have Plesk abandon management of Postfix and have me manage it manually, if that's even an option.
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Aug 20, 2014
I can't send any mail from the server. I don't get any log information about errors. Postfix is installed on opensuse 13.1.
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Feb 25, 2015
Each migration in the last years I'm running into this bug that Postfix wants to run on port 587 even though this is turned OFF in the Plesk Panel.
Sometimes it does this after some update.
Because another process is running on port 587 this means that postfix does not start and I have some downtime until I "repair" this.
"Repairing" means going into Plesk panel and turning ON SMTP-Auth.... Wait a moment for it to apply and then turning it OFF again....
This unwanted behaviour can be easily reproduced by having this option turned off in the Plesk panel and then running /usr/local/psa/admin/sbin/mchk --without-spam
This will end up in a non-running postfix if another process is already running on port 587.
This shouldn't be happening. Especially because I reported this behaviour years ago..
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