Plesk 12.x / Linux :: Horde Admin Email Removed After Each Update?

Aug 26, 2014

Plesk 12.0.18#14, CentOS6.5

in order to have a Horde admin email we open
/etc/psa-webmail/horde/horde/conf.php

and change
$conf['auth']['admins'] = array();
into
$conf['auth']['admins'] = array('emailaddress@xyz.com');

Works fine. This change than reverses itself after every Plesk update incl micro updates. Are we editing the right file / is there an underlying one we should edit instead? Cannot find a setting in Plesk itself to configure a Horde admin email.

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Plesk 12.x / Linux :: Horde Update As Admin?

May 28, 2015

just a quick question for those already tried it. I have Horde installed as the webmailer for my Plesk installation. After login in to Horde with an admin account I get update notifications for several of Hordes apps. Is it safe to update them or will it lead to problems with Pleskl?

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Plesk 12.x / Linux :: SSL Certificate Removed From Domain After Each Update

Aug 26, 2014

Any domain using a SSL certificate is switched to the default certificate after each Plesk update?This is starting to get annoying and we are disabling automatic updates due to this error...

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Plesk 12.x / Linux :: Horde Login Failed Since Update

Sep 26, 2014

Since the update from 11.5 to 12 working Horde login no longer, IMAP works otherwise perfect.

psa-horde.log:
ERR: HORDE [horde] FAILED LOGIN for info@xydomain.tld (info@xydomain.tld) [xx.xx.xx.xx] to horde [pid 20347 on line 216 of "/usr/share/psa-horde/login.php"]
xx.xx.xx.xx = Server-IP

Message from the Horde:
Login failed.

(Email / password are of course correct)

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Plesk 11.x / Linux :: Cannot Login To Admin Panel After Update

May 17, 2014

I am using CentOS 6.4... I cannot login to the admin page. Showing this message:

Error: Unable to log you on. An internal error occurred in the Single Sign-on authorization engine. Please try to log in later, and contact your hosting service provider if the problem persists.

Error log:
Doing restart of Parallels Installer...
2014-05-17 01:08:38: (server.c.1543) server stopped by UID = 0 PID = 10122
2014/05/17 01:15:04 [crit] 16495#0: *1 connect() to unix:/var/run/sw-engine.sock failed (2: No such file or directory) while connecting to upstream, client: 127.0.0.1, server: , request: "POST /plesk-billing/task-manager.php HTTP/1.1", upstream: "fastcgi://unix:/var/run/sw-engine.sock:", host: "localhost:8443"

[Code] ....

I have tried this post: [URL] ....

[root@ns4008757 ~]# /usr/share/plesk-billing/integration --command=repair-all
Customer & Business Manager is not installed yet.
[root@ns4008757 ~]# /usr/local/psa/bin/sso -g
SSO status: on
SSO server url: https://XXX.XXX.XXX.XXX:8443
SSO API version: sw:sso:idp:1_0
SSO Application ID: z9fabw14uesl6ccoz0wnpwk68eghgvs6ny7

After running this two lines, when i login to admin panel, it shows: Can not extract SAML message.

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Plesk 12.x / Linux :: HTML Email In Horde

Jul 24, 2014

I've just upgraded from Plesk 11.something to 12.0.18 on Centos 6. And I've seen that Horde has stopped displaying HTML email again. editing psa-horde/imp/config/mime_drivers.php. I've made that same fix on my new Horde installation, but it doesn't seem to have worked this time. Is there anything different that I need to do on this version of Horde?

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Plesk 12.x / Linux :: Horde Webmail Cannot Open Email From Specific Address?

Jul 14, 2015

I have a plesk12 webhost linux. We are having an issue about horde webmail. Weird because one of the email user cannot open email coming from specific email address and this is the message:

Error Message: Error when communicating with the server and There has been no contact with the server for several minutes. The server may be temporarily unavailabe or network problems may be interrupting your session. You will not see any updates until the connection is restored.

Now upon checking to the error logs of httpd, I found the ff:
[Tue Jul 14 16:53:09 2015] [warn] [client 202.X.X.X] mod_fcgid: stderr: PHP Fatal error: Class 'Math_BigInteger' not found in /usr/share/psa-pear/pear/php/Horde/Mapi.php on line 172, referer:http://webmail.domainsample.com/imp/dynamic.php?page=mailbox

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Plesk 12.x / Linux :: Send Email To All Domains Since Update

Jul 4, 2014

Since updating from Plesk V11, Plesk is sending out an e-mail with date.time information to all my customers. I have not changed anything to my settings.

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Plesk 11.x / Linux :: Domain Migration To New Server / What To Do With Email During DNS Update

Jun 4, 2014

I have upgraded to a new server and need to move all domains, users, and most important all email accounts to the new server.

Both servers run Plesk 11.0.9 on CentOS. The migration manager works great, no problems with that.

After migrating, I change my DNS settings at an external DNS provider to the new IP. The problem is, DNS changes take time. I then get emails on the old server and on the new server until DNS information is spread.

I was searching for a way to let the old server forward to the new one, but changes for specific domains in plesks DNS system (MX record) on the old server did not work. The mails still arrived at the old server.

What can i do? Can I uncheck "Activate mail service on domain" and will all emails be rejected until DNS points to the new server? Or will that lead to bounces?

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Plesk 12.x / Linux :: Error Message On Email Send Since Update 12.0.46

May 18, 2015

we regularly get this message in boxmail of adress used to send email from server.This is the mail system at host DOMAIN.fr. You can delete your own text from the attached returned message.The mail system

<1@SERVERNAME.HOSTER.com> (expanded from <1>): User unknown in virtual
alias table

If i look in maillog i see that :

May 18 16:48:52 SERVERNAME postfix/error[22737]: F22521B4E45: to=<1@SERVERNAME.HOSTER.com>, orig_to=<1>, relay=none, delay=0.07, delays=0.04/0.01/0/0.02, dsn=5.0.0, status=bounced (User unknown in virtual alias table)

Just after that we can see email go normally :

May 18 16:48:59 SERVERNAME postfix/smtp[22736]: F22521B4E45: to=<EMAIL@DOMAIN.com>, relay=mx3.mail.icloud.com[17.158.8.50]:25, delay=7.3, delays=0.04/0.03/2.4/4.8, dsn=2.5.0, status=sent (250 2.5.0 Ok.)

The problem is in error message (at top) the message attached is the one sent to EMAIL@DOMAIN.com. So we can think the message is not sent to EMAIL@DOMAIN.com. SERVERNAME, HOSTER and EMAIL@DOMAIN are here to mask real data.

OS: Debian 7.7
Plesk version: 12.0.18 Update #46

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Plesk 11.x / Linux :: Changing Email Password Changes Admin Panel Password Too?

Jun 17, 2014

today i changed the password for the admin panel for a customer (username eg. mylogin). 10 minutes later he called me and said that he cannot get into his emailaccount anymore. Checked the password and saw that the emailpassword for his emailaddress (eg. mylogin@mydomain.com) is now the same from the admin panel login. So i changed the emailpassword and checked the admin panel login - it now has the emailpassword. What a mess.. I'm running Plesk Panel 11.5.30 MU47.

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Plesk 12.x / Linux :: Mails Are Disappearing - Removed On Arrival

Dec 10, 2014

I'm currently expecting some major mail problems on my server. All received mails are removed on arrival. Here's a bit out of my /var/log/maillog:

Code:
Dec 10 14:00:31 scheer postfix/smtpd[421]: connect from smarthost.drukwerkdeal.nl[195.60.212.152]
Dec 10 14:00:31 scheer postfix/smtpd[421]: 2AE9420C84: client=smarthost.drukwerkdeal.nl[195.60.212.152]
Dec 10 14:00:31 scheer greylisting filter[431]: Starting greylisting filter...
Dec 10 14:00:31 scheer greylisting filter[431]: Timeout finished

[Code] .....

I disabled SPF spam protection, as stated in this topic: [URL] .....

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Plesk 12.x / Linux :: Facebook Link In Control Panel Can Be Removed?

Apr 22, 2015

I purchased a Host license.Major customers in China. There is a facebook link in the panel.But China does not allow access facebook. This leads to a very slow access speed! Can I remove this link? If so, how to remove?

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Plesk 11.x / Linux :: Error When Install Horde With 11.5.30?

May 11, 2014

I'm facing a problems with my plesk 11.5.30 (latest update with CentOS 6.x).

One subscription can't switch between horde and round-cube. When they change to round-cube, it's still running Horde. To solve this problems, I tried remove Horde (everything's fine, successful) and install it again (error).

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Plesk 11.x / Linux :: Login To Horde Webmail Not Possible

Jul 13, 2012

When I try to login via webmail horde I get always:

Login failed because your username or password was entered incorrectly.

The logfile shows:

Jul 13 12:23:32 HORDE [error] [imp] FAILED LOGIN for mail@domain.tld [1.2.3.4] to to {127.0.0.1:143 [imap/notls]} [pid 5358 on line 139 of "/usr/share/psa-horde/imp/lib/Auth/imp.php"]Click to expand...

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Horde Error: Warning: Failed Opening '/usr/local/cpanel/base/horde/config/horde.php'

Aug 16, 2008

Horde error: Warning: Failed opening '/usr/local/cpanel/base/horde/config/horde.php' for inclusion

I am getting the above given error message.

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Plesk 12.x / Linux :: Migration Manager And Horde Settings

Apr 8, 2015

I am setting up a new server and started to migrate domains from an 11.x plesk server to this new server with plesk 12.x on it. Everything works fine, domains, users, mailboxes, everything is migrated - except the horde settings inside the webmail. I recognized this after my first login into webmail, normally the inbox is shown (I configured my webmaoil this way) but after the migration this setting is lost - including all other settings. How to migrate this settings?

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Plesk 12.x / Linux :: Can't Create Sieve Filter Within Horde

Sep 30, 2014

I want to create a Sieve filter for my email account using the Webmail interface of Horde.When I save a script at /ingo/basic.php?page=filters I get the following error message:Please note: My system language is German. See my translation of the German error messages within braces.

Code:

Skript nicht aktualisiert ("Script not updated"): exception 'Ingo_Exception' with message 'Beim Aktivieren des Skripts ist ein Fehler aufgetreten.
Fehlermeldung des Treibers ("Error while activating the script. Error message of the driver"): exception 'Ingo_Exception' with message
'Verbindungsaufbau abgelehnt' ("Connection refused") in /usr/share/psa-horde/ingo/lib/Transport/Timsieved.php:87

[code]...

Is there a way to modify / create Sieve filters without Horde?

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Plesk 11.x / Linux :: Horde In 11.5 Prevents Some Attachment Viewing

Jul 18, 2014

Version: 11.5.30 CentOS 6 115140407.17 x86_64

Description: On prior versions of Plesk, users could attach Microsoft Office (word, excel, etc) files to messages they are composing in Horde, and then, before sending, click on those attachments to view them to make sure they are correct. After upgrading to 11.5, the following error is shown in Horde instead:

"Fatal error has occured could not display attachment. Details had been logged for the administrator."This issue does not occur with other file types, such as a PDF or text file.Steps to reproduce: Install Plesk 11.5 on Centos 6 x64, create an email in Horde, attach a Word document, before sending, try to view the document.

ACTUAL RESULT: Fatal error has occured could not display attachment. Details had been logged for the administrator.

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Plesk 12.x / Linux :: Roundcube Not Installed And Horde Not Loading?

Feb 22, 2015

In the list of available webmail clients there's only Horde. Why don't I have Roundcube? I thought it's preinstalled with Plesk 11.5 and higher.

When accessing Horde webmail, the page never loads till the end and all I get is the top menu, no e-mails.

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Plesk 12.x / Linux :: Horde - JavaScript Is Either Disabled Or Not Available On Browser

Jul 17, 2015

When i try to go to horde after my upgrade from plesk 11.5.30 to plesk 12.0.18, my horde is loading as minimal cause this:

JavaScript is either disabled or not available on your browser. You are restricted to the minimal view.

But my javascript is enabled for this site.

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Plesk 12.x / Linux :: Migrate Horde Calendar Settings

Apr 16, 2015

We've migrated a web hosting account from a Plesk 10 server to a Plesk 12 one but the customers Horde calendar and events settings haven't transferred over.I've tried exporting and importing the data manually and that seems to work, but why doesn't the migration manager bring this information across?

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Plesk 12.x / Linux :: Horde Error - Unable To Create VFS Directory

Sep 4, 2014

We are having an issue when users are trying to add attachments via horde the error:

unable to create VFS directory /.horde/imp

appears. How this can be resolved? 

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Plesk 12.x / Linux :: Can't Send Mail From Horde Since POODLE Patch

Oct 19, 2014

i have apply the script patch to my server (ssl_v3_disable.sh) plesk 12.0.8 MU 19, CentOS 6.5.i have update the certificate as see the POODLE thread. when i try to send mail i got this message:There was an error sending your message: Could not open secure TLS connection to the server..this only append with horde (roundcube or external soft like thunderbird) work without problem.

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Plesk 11.x / Linux :: Webmail Horde - Showing Wrong Time

Jul 11, 2014

I have a problem with webmail (horde). Horde Webmail show the wrong time, 2 hours to late. It look like that horde show the UTC time, but not the CEST "Europe/Berlin" of my server. I can change that over "preferences" -> "global preferences" -> "locale and time" and change "Your current time zone" from "Default" to "Europe/Berlin". This will now show the correct time (timezone), but this is not the solution because this will do all webmail users.

How can i change the default timezone in Horde?

Output from shell

#my timezone and this will show in all things but not in webmail horde
[root@www /]# date
Fr 11. Jul 17:32:14 CEST 2014

#this time look like the default time in horde
[root@www /]# date -u
Fr 11. Jul 15:33:31 UTC 2014

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Plesk 11.x / Linux :: Horde And Roundcube - Webmail Login Not Working

Jul 3, 2014

I have a problem with my vps Centos + Plesk 11.5, from webmail login not work, I seen this guide:

[URL] ....

but not resolved problem...

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Plesk 12.x / Linux :: Horde Authentication Error - Uncaught Exception

Oct 9, 2014

I'm currently experiencing a lot of problems, using Horde. Users are not able to log-in due to this error:

Code:

2014-10-09T10:00:54+02:00 EMERG: HORDE Uncaught exception 'Horde_Exception_PushApp' with message 'User xxx@yyy.tld is not authorized for Horde.' in /usr/share/psa-pear/pear/php/Horde/Registry.php:1555
Stack trace:
#0 /usr/share/psa-pear/pear/php/Horde/Registry.php(1198): Horde_Registry->pushApp('horde', Array)

[Code] .....

I've already tried re-installing Horde, but without success.

There's an article in your KB, but `/var/lib/php/session` does not exist and `/var/lib/php5/sessions` has the required perms.

I've also tried to set session.save_path to `/var/lib/php5/sessions` in `/etc/psa-webmail/horde/horde/php.ini` and after a restart, sessions are written into that directory. But the problem still exists.

Code:
_b|i:1412842564;_r|i:1412864164;horde|a:25:{s:11:"auth/authId";s:13:" xxx@yyy.tld";s:12:"auth/browser";s:110:" Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/38.0.2125.101 Safari/537.36";s:16:"auth/credentials";s:4:" imp";s:15:"auth/remoteAddr";s:15:" my.ip.addr.ess";s:11:"auth/userId";s:13:"

[Code] .....

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Plesk 12.x / Linux :: How To Enable Multiple Admin Log In

Jul 21, 2014

Where I can find option for enable multiple log in for admin account?

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Plesk 12.x / Linux :: Web Admin Edition License

Dec 17, 2014

there is emails creation limit in this license?

i got this: The limit on the number of mailboxes has been reached

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Plesk 12.x / Linux :: Full Backup Does Not Include Horde And Roundcube Databases

Apr 22, 2015

So I was trying to look up something from the horde Databases just to find that the full server backup that can be triggered in "tools & settings" -> "backup manager" does NOT include the horde and roundcube databases, even with "configuration and content" selected.

Sure, there are 7 days worth of daily backups in /var/lib/dumps but it would be nice to have those files included in the "full backup" Or am I missing something here?

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Plesk 11.x / Linux :: Horde 5.1.5 - Larger Attachments Result In Your Session Has Expired

Jan 6, 2014

OS: CentOS 5.9 (Final)
Panel version: 11.5.30 Update #28, last updated at Dec 26, 2013 04:20 AM
php: php53u 5.3.27-1.ius.el5
php.ini
upload_max_filesize = 20M
memory_limit = 128M
post_max_size = 20M

Browsers: Chrome Version 31.0.1650.63 m and IE 8

smaller files upload fine, though when reaching the 10MB and above level, after the attachment loads the new message window defaults to the Your Session Has Expired. Please Login Again.

Are there any settings that I am missing, or is this a current bug in this version of Horde?

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