I have just updated to plesk 12 and I am having an issue with all of my web pages returning a 404 error, I can connect to the SQL databases and FTP it is just loading the web pages.
View 1 RepliesWhenever I try to update the Plesk key via webinterface I receive the following error:
Unable to connect to license server [URL] ....
cURL error description: Problem with the SSL CA cert (path? access rights?)(77)
Checking via command line shows that the SSL certificate of ka.parallels.com on port 5224 is expired in 2004 (!)
As it worked until today, why the SSL cert check fails now?
how is it possible that after an update my main site is down? This site: www.orderhosting.it has plesk Panel and I have 20 sites. They work perfectly but my main site is off. I think there is an error in the configuration because:
[root@orderhosting ~]# grep -r 199.99.36.73 /etc/nginx/
[root@orderhosting ~]#
This is strange.Error log does not report any errors, only this: [warn] RSA server certificate CommonName (CN) `Parallels Panel' does NOT match server name!?
We have a VPS system running with Plesk but after a nightly automatic update there was a error message in Plesk, with a link to 'fix' the problem. After that Plesk stopped functioning. Now, when we log in with correct credentials (we know its correct because we if incorrect, we get a message its incorrect, so thats working) we're presented with this error:
Error: Call to a member function getName() on a non-object (MainMenu.php:48).
after the update i've got many errors in plesk panel, for example:
- change webhosting settings (like password, etc)
Internal error.
ERROR: Call to a member function getWebServerFPAdminSysUser() on a non-object (Apache.php:738)
- click on server components in server manager:
ERROR: Call to a member function getWebServerPackage() on a non-object (class.ServiceControl.php:76)
Plesk recently attempted to do an auto-update and it failed. I have not been able to get it to update since. When I connect using SSH, and try to do a manual yum update I get the following error:
Code:
Loaded plugins: fastestmirror
Setting up Update Process
Loading mirror speeds from cached hostfile
epel/metalink | 13 kB 00:00
Traceback (most recent call last):
File "/usr/bin/yum", line 29, in <module>
[Code] .....
I'm using Plesk 11 in a Ubuntu 12.04 Linux environment on a remote dedicated server. I am NOT trying to upgrade to Plesk 12. But, every time I log onto the panel, I get the error message shown on the subject line. Afterward, it says, "To solve this problem, send an update log to Parallels support." I have the update log ... but "where" to send it. Is there an email address? A webpage?
View 10 Replies View Relatedwe regularly get this message in boxmail of adress used to send email from server.This is the mail system at host DOMAIN.fr. You can delete your own text from the attached returned message.The mail system
<1@SERVERNAME.HOSTER.com> (expanded from <1>): User unknown in virtual
alias table
If i look in maillog i see that :
May 18 16:48:52 SERVERNAME postfix/error[22737]: F22521B4E45: to=<1@SERVERNAME.HOSTER.com>, orig_to=<1>, relay=none, delay=0.07, delays=0.04/0.01/0/0.02, dsn=5.0.0, status=bounced (User unknown in virtual alias table)
Just after that we can see email go normally :
May 18 16:48:59 SERVERNAME postfix/smtp[22736]: F22521B4E45: to=<EMAIL@DOMAIN.com>, relay=mx3.mail.icloud.com[17.158.8.50]:25, delay=7.3, delays=0.04/0.03/2.4/4.8, dsn=2.5.0, status=sent (250 2.5.0 Ok.)
The problem is in error message (at top) the message attached is the one sent to EMAIL@DOMAIN.com. So we can think the message is not sent to EMAIL@DOMAIN.com. SERVERNAME, HOSTER and EMAIL@DOMAIN are here to mask real data.
OS: Debian 7.7
Plesk version: 12.0.18 Update #46
I am the owner of a VPS, where i host a website.
However this website suddenly was returning 404 nginx errors (on certain files), however these files do exist.
If i try to access a file that doesnt exist it gives me a regular 404 browser error (not nginx).
During loading of one these files i also noticed it was loading openadserving.com
So i think my server has been infected.
For example this is a logo image: [URL] ....
Installed plesk to my Centos VPS, I created Domain, and unselected Custom Error Documents, as i wanted to use htaccess for that since pleask custom error doese not support php files.
in my htaccess inserted.
ErrorDocument 400 /error/bad-request.html
ErrorDocument 401 /error/unauthorised.html
ErrorDocument 403 /error/forbidden.html
ErrorDocument 404 /error/file-not-found.html
ErrorDocument 500 /error/internal-server-error.html
But when test the errors by visiting un-found page in my site, i do not get the error 404 page, and banned my self from my site to try if page 403 shows up , and it did not ..
All the errors Shown instaed of the pointed page the Borwser shows the custom Error from the borwser, For Example if you use Google browser.
HTTP 404 - File not found
This link appears to be broken.
I have a fresh install of 11.5 on Windows Server 2008r2. I have setup a domain from a 9.5 backup. Everything _looks_ okay, php settings look fine, but php pages give the following with detailed error reporting:
HTTP Error 404.3 - Not Found
The page you are requesting cannot be served because of the extension configuration. If the page is a script, add a handler. If the file should be downloaded, add a MIME map.
Note that this happens whether I select php 5.2 or 5.4
I Have Kloxo Runing in my Server , and i use Apache for handling php , and htaccess .
From kloxo Panel under Extra , Error Handling .
I made editing to where visitor will be taken when come to page not found , banned , ..etc
The error 404 , 403,500
But won't work , it just take User to the Apache Test page instaed takes him to the Page i spicifed..
So i edited htaccess like ErrorDocument 403 forbid.php to try redierct the users to the error pages but got same reslut instaed takes them to the apache test page .
I tried install Plesk and Try . But seems the Same thing , when user comes to not found page , or forbidden page he will be directed to Apache test page.
My server is working fine for the last 13 months but since lst tuesday (may 20) it throws error 500. Here is the complete error message
======
Error Summary
HTTP Error 500.0 - Internal Server Error
File monitoring is enabled for a file which could not be found
Detailed Error Information
ModuleFastCgiModule
NotificationExecuteRequestHandler
HandlerPHP5-FastCGI-php
Error Code0x80070003
Requested URLhttp://mydomain:80/index.php
Physical PathC:Inetpubvhostsmydomainhttpdocsindex.php
Logon MethodAnonymous
Logon UserAnonymous
=======
My Server Details
Panel version11.0.9 Update #61, last updated at May 5, 2014 12:52 AM
Windows Server 2008 Service pack 1 64bit
Intel Xeon 2.3 with 24GB Ram
=======
For self diagnostic I delete all files on my root directory (C:Inetpubvhostsmydomainhttpdocs) and put only 2 files
index.php and index.html
When I browse for index.html. It display properly. When I browse for index.php the error persist. What could be wrong?
=The last line in the .htaccess file is
ErrorDocument 404 [url]
If someone tries to view a page that does not exist in the web site, the Custom 404 Error Page is displayed, properly.
I am trying to get Google to verify that I am the owner of this site (so I can use their Webmaster tools), and I have placed a page with a name they specified, in the site. Their verification fails, because, 'We've detected that your 404 file (file not found) error page returns a status of 200 (Success) in the header.' They need a status of 404 in the header of 404 pages. Note: Google does a HEAD request (not a GET request).
Also, I have noticed in the Webalizer statistics, there are no 404 codes listed with the other response codes! I know the Custom 404 page is getting a lot of hits, but, they are not shown in the statistics, because the wrong code is being sent.
The web site is small and the Custom Error page is with the other pages. I'm using MS FrontPage 2000.
Question: What do I need to change that line to, to get this to work properly, for Google and for my Webalizer statistics? Apache/1.3.27 (Unix)
I have an issue with Plesk and Awstats not building the html pages for website statistics. Problem is server-wide i.e. it effects all domains.
I've tried to manually run the /usr/local/psa/admin/sbin/statistics with every possible options but all that happens is that awstats calculates new stats to the vhosts /var/www/vhosts/system/domain.tld/statistics/webstat/awstatsMMYYYY.domain.tld-http.txt file.
Nothing is put into the /var/www/vhosts/system/domain.tld/statistics/webstat/YYYY-MM folder which should contain the static html pages.
Example listings:
Code:
# ll /var/www/vhosts/system/<domain.tld>/statistics/webstat
total 80
drwxr-xr-x 4 root root 4096 Nov 5 10:58 ./
dr-xr-x--- 6 root psaserv 4096 Oct 23 12:36 ../
drwxr-xr-x 2 root root 4096 Oct 23 13:12 2014-10/
[Code] ....
I was able to create the static pages by running Awstats directly:
Code:
# /usr/share/awstats/tools/awstats_buildstaticpages.pl -awstatsprog=/usr/lib/cgi-bin/awstats.pl -configdir=/usr/local/psa/etc/awstats -config=<domain.tld>-http -dir=/var/www/vhosts/system/<domain.tld>/statistics/webstat/current
So things I have already checked:
- Awstat paths in /etc/psa/psa.conf are correct
- Domain configs are ok as awstat can create the stats data and awstats_buildstaticpages.pl can can create the pages just fine
- File permissions are ok
I just cannot figure what the problem is. /usr/local/psa/admin/sbin/statistics doesn't give any errors but on the other hand it doesn't have a debug option either which might be useful.
OS: Ubuntu 14.04.1 LTS
Plesk version: 12.0.18 Update #22
Plesk Panel 12.0.18 , cant load pages in controlpanel (web host edition) it is making timeout all the time and also cannot send mail (roundcube).
What have parallels done to the a nice panel!
I`ve got a problem with plesk when hosting Wordpress, when using Wordpress navigating between the pages (front-end and back-end) server time seems to be 15 sec.I`ve checked CPU usage and that stays under 5%.
When I install Drupal or Concrete5 or any other application that uses PHP with MYSQL it runs very fast.I`ve already fine-tuned PHP / Apache2 / Nginx & Mysql to get the max possible performance out of it.
What i`m using for hardware:
i7 920 2.6Ghz
24GB Ram
LSI Raid controller 9260-8i
RAID 10, 6 WD Black disks (internal speed goes about 450mb/sec)
RAID 1, 2 x Samsung SSD Evo 840
Software:
ESXI 5.5, optimised for maximum performance. (no standard config)
PLESK VM has 8 cores, 16GB Ram and I/O access priority set to max.
If I move the PLESK VM to the SSD datastore it makes no difference.Again, the problem only happens when i`m installing Wordpress..I Also did a manual install of Wordpress, same issue..I`m going to try the older version of Wordpress (3.9) so see i`m having the same problems..Using the latest plesk 12 on Ubuntu 14 with trail license at the moment.
VPS hosting, stats in my sig below. Have poor performance with a drupal and civicrm(drupal based) website and looking to troubleshoot.
Main issue is pages take too long to load, sometimes over 5 seconds and more! Below is my.cnf and MYSQLtuner results.
So my.cnf
Code:
[mysqld]
set-variable=local-infile=0
datadir=/var/lib/mysql
socket=/var/lib/mysql/mysql.sock
user=mysql
[Code] .....
I had an hosting account with a copany, recently I migrated to VPS managed by plesk 11.5..I was able to get the awstats database file from the old host, and i have copied them in the /var/www/vhosts/mydomain.com/statistics/webstats/ folder, together with the other database files genereted by the new VPS hosting
Only problem is that plesk only rebuilds everyday the static page for the current month, and I see no way to ask him to build the pages for this past months. Also would be good if he would rebuild the header to have updated the dropdown menu from which to choose the month to dispay..Is it possible to rebuild manually these static pages?
I have a problem. I am running Plesk 11 with Windows 8. I installed wordpress and joomla. If I want to make one update from joomla 3.0 to 3.0.3 I get the error Internal Server error 500.
In Wordpress I get a error, too: By the update from 3.5 to 3.5.1 i get the error: The directory is write protect or not available.
In WordPress I instert in the wp-config.php following.
define( 'WP_TEMP_DIR', ABSPATH . 'wp-content/' );
Now, does the updates to WordPress and plugins work.
My question is, I am running not only one website with WP. How can I make the settings for all WP instances running on the server? And How can I fix it with the Joomla update?
After upgrade to Plesk 11.5.30 trying to set up FTP-Backup Repository:
Repository error: Transport error: unable to list directory: Curl error: Access denied to remote resourceClick to expand...
when I create new email address get this error:
Error: Source: Microsoft OLE DB Provider for SQL Server
Description: 'encrypt' is not a recognized built-in function name.
Is it possible through Plesk Linux version on the root servers to update?If not and you will update the Debian itself, you have to note something? What should you back up before everything to make Plesk is working again? Is a complete reinstallation is required?
View 1 Replies View RelatedMy current version of nginx in plesk 11.5.44 is 1.5.0 and i would like to update it to the latest stable version which is 1.6.0. However, i cannot seem to manage to do so. I tried with yum update nginx but i receive Package(s) nginx available, but not installed.
View 1 Replies View RelatedAfter updating from Plesk 10 to Plesk 12 I have lost ssh access for all users (service is not running).
While I select ssh connection I still receive an error:
---------------------------
PuTTY Fatal Error
---------------------------
Server unexpectedly closed network connection
---------------------------
OK
---------------------------Click to expand...
I want to upgrade to Plesk 12, but want to make sure current version of 11.5.30 is working properly.Whenever Plesk tried to update I get the following error.Installing packages
Loaded plugins: fastestmirror, priorities, refresh-packagekit
Loading mirror speeds from cached hostfile
* atomic: www5.atomicorp.com
* epel: mirror.compevo.com
437 packages excluded due to repository priority protections
[code]....
Fatal error during packages installation: The GPG keys listed for the "CentOS / Red Hat Enterprise Linux 6 - atomicrocketturtle.com" repository are already installed but they are not correct for this package.Check that the correct key URLs are configured for this repository. YumBaseError: The GPG keys listed for the "CentOS / Red Hat Enterprise Linux 6 - atomicrocketturtle.com" repository are already installed but they are not correct for this package. Check that the correct key URLs are configured for this repository.
ERROR: Failed to run the Yum utility.The Yum utility failed to install the required packages.
I have VPS Server with Parallels Plesk 11.5.30 (64 bits) on OVH.ORG..Today i do Update to newest version via https://MY-IP:8447
Code: [URL] .....
Now i cant login to my server: [URL] ....
How can i repair it. I dont wanna install again Plesk Panel becouse i have a lot of configuration and email adress.All components like Apache Mysql, ftp works good, but i cant only login.
I've tried a few times to update php on my server from version 5.3 to the latest 5.5 however it keeps conflicting with apache2 that's installed and I ended up having to re-install everything as I accidentally deleted Plesk attempting to fix it.
Ideally I'd rather just run nginx with php-fpm without apache but it's not as straightforward anymore with plesk and how to go about updating PHP?
I've got a clean install of Parallels Plesk v12.0.18_build1200140606.15 running on Ubuntu 12.04.2 LTS.
Symptoms are that two of my domains are not resolved anymore, one of which is my mail, the other the plesk default. So even I try to login by ip, it bounces to the default name and that does not resolve.
This probably happened yesterday morning and i see an autoupdate log, so i can't think what else would cause this out of the blue, since i am on holiday and have not touched the server for three weeks.
The log doesn't really have errors, just one warning i saw, about packages not beeing updated, using old ones. But that was only passenger, so ok i guess. The log is rather big and so i didn't read it all. It ends by saying patch for 12.0.18 will not be applied and errors in apt-get update, that i mentioned.
The domains were set up like many others that still work, as masters.
I can log in as root, so if i could just let me log in by ip again.
Linux auringostaitaan.fi 3.2.0-4-amd64 #1 SMP Debian 3.2.63-2+deb7u1 x86_64
>plesk version
Product version: 12.0.18 Update #36
Update date: 2015/02/21 07:05
Build date: 2015/01/26 15:00
Build target: Debian 7.0
Revision: 333059
Architecture: 64-bit
Wrapper version: 1.1
After each Plesk auto-update FTP server don't answer anymore.
We have to restart it with this commande line : /etc/init.d/xinetd restart