Plesk 12.x / Linux :: Can't Send Email - Unable To Read Control Files
May 22, 2015
Every out bound email message fails and stays in the queue. The mail log shows this error.
qmail: 1432283802.380653 delivery 27: deferral: Unable_to_read_control_files._(#4.3.0)/
A second problem, also qmail is that I can't send to the server using TLS on the submission port, only if I do plain text. But the first problem is bigger because we can't send at all.
This is a new plesk installation and it has never worked.
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Feb 4, 2015
My Plesk Panel stopped to send notifications a while ago, I don't receive mails when the backup are done, the clients can't receive their passwords if they need to reset...
The mails are not being forwarded when they configure it in the panel (I receive a mail in mail1@mydomain.com and I want it forwarded automatically to mail2@gmail.com or wherever).
I don't see nothing about the plesk panel mail in the postfix log and I don't know what else to check.
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Apr 29, 2013
I can not log into to plesk right now. It's display message " Unable to read Control Panel configuration file: date_default_timezone_get() [function.date-default-timezone-get]: It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_ timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier.We selected 'Asia/Krasnoyarsk' for '7.0/no DST' instead".
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May 4, 2015
I keep having certain domains being hijacked and mass emails being sent from them somehow. I've disabled mail within domain control panel for each domain and issue keeps occurring. I've limited # of emails as well to 2-5 per hour but now so many are trying to be sent from my server it is clogging up mail queue and I have to log into server via ssh and run postsuper -d ALL every day or two. It is very frustrating. The only way I can stop it is to disable domain in plesk panel but that is not an option.
What can I do to find the cause of this issue and stop it?
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Jun 5, 2014
Whenever trying to send an email using roundcube it just seems to fail... No error code is given - see attached image:
I've tried following the article here: [URL] ....
But it didn't seem to work and incidentally the main.inc.php file didn't even exist only a main.inc.php.rpmnew was there. I tried copying it to main.inc.php but it made no difference. Normal SMTP usage via thunderbird works, and everything works when trying to use horde.... it's just a problem with roundcube after the upgrade from 11.5 to 12.
Running on CentOS 64
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Aug 29, 2014
I'm unable to access my plesk control panel .its giving this error "Unable to read Control Panel configuration file";tried all available solution for permissions but the problem remains.
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Mar 29, 2015
I'm running Plesk 12.0.18 update 39 on Centos 6.6 with postfix and courier-IMAP
However I can't send emails from mobile devices or outlook - the security settings are invalid, I've tried all 4, SSL, SSL/TLS Accept all certs, Start TLS etc.
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Apr 6, 2015
I'm not been able to start plesk although web and mail services are running.I'm getting the error unable to execute php_handlers_control.I've patched and updated plesk with command line and bootstrap repair and I'm getting this errors:
==> Checking for: mail_responder_restore... fail
/usr/lib64/plesk-9.0/mail_restore: line 820: 17063 Illegal instruction /usr/local/psa//admin/sbin/mailmng-service --restart-service
Errors occured in mail restore procedure
Some utilities have exited with errors:
/usr/lib64/plesk-9.0/mail_auth_dump
/usr/lib64/plesk-9.0/mail_responder_restore
I get Illegal Instruction When I run :
# /usr/local/psa/admin/sbin/mailmng-service --restart-service
Illegal instruction
Also I switched from postfix to qmail and back using the command line with no luck.
/usr/local/psa/admin/bin/mailmng --features
runs without problems.....
/usr/local/psa/admin/logs/panel.log:
[06-Apr-2015 12:47:25 America/New_York] PleskUtilException: '/usr/local/psa/admin/bin/php_handlers_control' '--list-json' failed with code 4.
[code]....
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Dec 8, 2014
Plesk 12.0.18 #27
CentOS 7.0.1406
I have followed the instructions here to send Plesk notifications through External SMTP (overuse, new domain creation, etc): URL....Here is the error I see in the panel.log: ERR [panel] Unable to send mail.
Is there another log that I'm missing with a more detailed error? Sending through an external SMTP works fine on sites hosted on the same server (Wordpress, Joomla).
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May 28, 2015
I'm having difficulty sending an email to another email address (with a different domain) which is on the same VPS.The trouble is, on the other domain's VPS control panel, within the DNS settings, the MX records have been pointed externally (to an exchange server). Their email is turned off. But bizarrely, their mailbox is full.
It seems as though Plesk is ignoring the MX records, and sending MY email internally to the OTHER domain's mailbox on the same VPS.How do I get Plesk to send my mail to the correct EXTERNAL MX records?
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Dec 12, 2013
I have a problem with file upload. I changed php.ini files in /etc/php5/cgi and user and php.ini to work with big files. I changed accordingly max_filesize, post_max_size, memory_limit.Also changed suhosin memory_limit and some other stuffs. I cant get files bigger than ~100MB to be sent through forms with post! Below is ok.Is there any method to do this with plesk 11.5?? I saw docs on this particular topics with plesk 10 on internet but nothing for plesk 11.
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Sep 8, 2007
I am unable to send or receive email from the server in Mail Queue Manager it shows this when clicking deliver now
Code:
Delivery attempt for Message ID 1ITmWS-0001u4-QJ
Message 1ITmWS-0001u4-QJ is no longer frozen
delivering 1ITmWS-0001u4-QJ
LOG: MAIN
lowest numbered MX record points to local host: domain.com
LOG: MAIN
== myemail@domain.com R=lookuphost defer (-1): lowest numbered MX record points to local host
LOG: MAIN
Frozen
Return to Mail Queue
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Feb 6, 2015
I have a problem to send email to idn domain names.
The error that I have is
Validation failed for: xxx@xxx [pid 111655 on line 754 of "/usr/share/psa-horde/imp/lib/Compose.php"]
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Dec 25, 2014
I use postfix/smtp plesk12 centos7, I create mailbox add password. For example my domain is a.com from roundcube all work no problem.
My script isn't working look like this:
SMTP CONFIGURATION (LEAVE DEFAULT IF YOU USE mail() )
SMTP HOST smtp.a.com
SMTP PORT 587
SMTP Secure tls
SMTP Auth true
SMTP USERNAME test@a.com
SMTP PASSWORD my password
And the script dont send emails to user, say that Mailer Error: SMTP connect() failed. In dns settings I don't have smtpa.com host only have mail.a.com why from scripts don't send email to users?
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Jul 4, 2014
Since updating from Plesk V11, Plesk is sending out an e-mail with date.time information to all my customers. I have not changed anything to my settings.
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May 5, 2008
The following setup has been working fine for several months, I came to check the site today and I'm unable to connect. Email and site are split (email is with googlemail).
@NS ns1.domainregistrar.com
@NS ns2.domainregistrar.com
@MX10 ASPMX.L.GOOGLE.COM 604800
@MX20 ALT1.ASPMX.L.GOOGLE.COM604800
@MX20 ALT2.ASPMX.L.GOOGLE.COM604800
@MX30 ASPMX2.GOOGLEMAIL.COM604800
@MX30 ASPMX3.GOOGLEMAIL.COM604800
@MX40 ASPMX4.GOOGLEMAIL.COM604800
@MX40 ASPMX5.GOOGLEMAIL.COM604800
webmailCNAME ghs.google.com3600
@A **serverip**3600
ftpA **serverip**3600
wwwA **serverip**3600
*A **serverip**3600
I can send and receive, but no emails arrive, probably because the registrar has a resolve issue?
Site is also down.
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Nov 4, 2014
When i try to login from outllook pop3 is ok but smtp is error.
When i check mail log file:
Code:
Nov 4 16:28:07 server1 courier-pop3d: Connection, ip=[::ffff:176.43.150.48]
Nov 4 16:28:07 server1 courier-pop3d: LOGIN, user=test@xxxxxxxxxxxxx.com, ip=[::ffff:176.43.150.48], port=[23885]
Nov 4 16:28:07 server1 courier-pop3d: LOGOUT, user=test@xxxxxxxxxxxxx.com, ip=[::ffff:176.43.150.48], port=[23885], top=0, retr=0, rcvd=12, sent=39, time=0
[Code] ....
I try to past pci compliance,but now this is not importand. If there have some repair postfix command? Default configuration? Or how can i send emain from outlook.
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Mar 7, 2015
The problem is, can not send mail via SMTP using popular scripts Opencart, SMF, Osclass. The problem was lapping Plesk 11.5 via 587 port. That was timeout connection or authorization error with the correct settings. Mail may be sent, sometimes not. No longer working than working. At the same time when working with e-mail clients(example, The Bat) work fine. In Plesk 12 same problem. Port 465 - e-mail clients(example, The Bat) work fine. But can not send mail via SMTP using popular scripts Opencart, SMF, Osclass. When using Cpanel with Exim - all work perfect. But the Plesk e-mail with Postfix - constant problems.
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May 18, 2015
we regularly get this message in boxmail of adress used to send email from server.This is the mail system at host DOMAIN.fr. You can delete your own text from the attached returned message.The mail system
<1@SERVERNAME.HOSTER.com> (expanded from <1>): User unknown in virtual
alias table
If i look in maillog i see that :
May 18 16:48:52 SERVERNAME postfix/error[22737]: F22521B4E45: to=<1@SERVERNAME.HOSTER.com>, orig_to=<1>, relay=none, delay=0.07, delays=0.04/0.01/0/0.02, dsn=5.0.0, status=bounced (User unknown in virtual alias table)
Just after that we can see email go normally :
May 18 16:48:59 SERVERNAME postfix/smtp[22736]: F22521B4E45: to=<EMAIL@DOMAIN.com>, relay=mx3.mail.icloud.com[17.158.8.50]:25, delay=7.3, delays=0.04/0.03/2.4/4.8, dsn=2.5.0, status=sent (250 2.5.0 Ok.)
The problem is in error message (at top) the message attached is the one sent to EMAIL@DOMAIN.com. So we can think the message is not sent to EMAIL@DOMAIN.com. SERVERNAME, HOSTER and EMAIL@DOMAIN are here to mask real data.
OS: Debian 7.7
Plesk version: 12.0.18 Update #46
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Jun 17, 2014
The Outgoing Mail Control feature is working fine. One missing option with this feature is to view the contents of blocked messages. Unfortunately, sometimes a site gets hacked and is sending spam. which are over the message sending limit, to try to find out where the message came from.
The current problem is that the email message contents of the limitation warning with subject "Attempts to exceed outgoing limits for domains, mail boxes and subscriptions." is not correct. Somehow it only contains the text: date.timezone = "Europe/Amsterdam" (which is a PHP setting) instead of a descriptive message. I hoped it would contain the blocked message contents or some useful text. Can I change the contents of this message to the what is should be? And what should it be?
It looks like a problem I had ones before where the custom PHP settings at the hosting packages level and at the domains level where replaced with some other kind of settings string. But solved by just changing the custom PHP settings
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Jun 22, 2014
Upgrading to 12.0.8 and found this that looks like a bug. Email messages cannot be send through Roundcube Webmail. Outbound Email Limits are active.
Logfile:
Code:
/usr/local/psa/var/log/maillog
Error logs:
Code:
REDACTED py_limit_out[]: ERROR Rejecting message: system user uid='10039' is not allowed to send mail
REDACTED plesk sendmail[]: handlers_stderr: DATA REPLY:554:5.7.0 Your message could not be sent.
The user roundcube_sysuser is not allowed to send email.#012REJECT
Apart from Domains, Emails and Subscriptions there is no way to allow roundcube_sysuser through Mail server settings.
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Nov 28, 2014
Under plesk 12.0.18, I would like to create thousand email address with redirect and send copy to. Its a long work to do.
Is there a solution to create all these email via an import csv, xls or else ?
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Mar 3, 2014
I registered a domain name and setup a Linux server on GoDaddy, choosing Plesk panel with Power Pack. Inside the panel I created an email address, which I can access from the webmail interface without problems. I decided to setup my clients as well, using the IMAP configuration, as I'm using multiple devices.
I followed the instructions for Outlook express and I was able to setup the account on my virtual machine, with Windows 7 and Windows Live Mail.Though, speaking of the host machine, a MacBook Pro, I normally use Apple Mail that comes with MacOS. Instructions for setting up Mail are updated back to Snow Leopard at least and they do not work properly. I tried various configurations, but I was only able to receive mail on the account, while sending won't work at all.
I'd like Parallels to update the guide or, at least, to open a KB page with the solution(s) to this issue: I googled it and found out that it is a common issue.
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Dec 18, 2014
We was unable to log in into Round cube with any email account. URL....
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Jul 18, 2014
I get the following error :
Fehler: Unable to create notification: Unable to create Note object: Note: unable to select: no such row in the table
and
Fehler: Benachrichtigung kann nicht aktualisiert werden: Unable to create Note object: Note: unable to select: no such row in the table
In tools&settings -> Email Notifications
I run plesk 12.00.18#7 and i have upgrade from 11.5.30 ....
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Jun 7, 2014
I'm Unable to Login to Control Panel, this issue started few days back, in that time i'm using Plask v11.5, When i try to log in browser try to log in and few minutes after it showing Error 500, Application error, I try to run reconfigurator.exe to verify & fix the Plesk installation, everything updated fine but issues still exist today i decided to upgrade to v12 and i upgrade to V12, everything installed fine and but still login issues there.
This time whey i try to login, i'm not getting any error message, but after some time i got mail from the server "alarm level changed. Server health parameter "Services > Plesk CPU usage" changed its status from "green" to "red"."
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May 28, 2015
How can I create an FTP user read-only in plesk 11.5?
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May 20, 2007
i have a dedicated server with cpanel and when trying to addd any accounts i get the message dns zone already exists but when i go to edit a dns zone to check i am getting the message below
Unable to read data from /dev/urandom (No such file or directory).
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Apr 12, 2008
I can't for the life of me figure out how to forward email off this Plesk control panel to an email address outside of the domain - my customer wants his email forwarded to his blackberry using a specific email address - la_yoyager...etc..
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