Plesk 12.x / Windows :: File Manager Not Working - Cannot Delete Domain
Sep 11, 2014
After we update to plesk 12. We are not able to access file manager inside plesk.
Its giving this error : check attachment,
Also when we tries to delete a domain we can't its giving this error message : Failed to parse response. Reason: Failed to read data from stream Process output:
It seems some permission issue. I already executed plesk configutor and permission fix tool but the issue remains.
Using Plesk 12 with an automated install of Wordpress. Created a site locally using wamp and after some database related issues finally managed to upload the content using a plug in and the content looks fine and largely(!) works.The directory structure is root/httpdocs/wordpress (and I can't change that as a webapp is using it - presumably the Wordpress install).
Following various articles on the net I've deleted the Wordpress skeleton files and index.html file however I'm not entirely sure whether the index.php file should directly be under root or in the httpdocs folder?? - as wherever I put index.php and edit the path accordingly it doesn't display the site.Adding the wordpress folder into the site address ie mysite.com/wordpress displays the content.
Also one article indicated that as I'm using permalinks I need to also copy the .htaccess file but it doesn't display in the Plesk file manager. I know it's a hidden file but I can't see it either when forcing FileZilla to show hidden files.[edit - as it's a windows server, further reading indicates it should be web.config rather than .htaccess (?) but the same comment applies... imh]
First of all I checked via command line if any software is not installed properly while plesk installation was done on destination server (windows server 2012 R2). All looks fine, please check attached file pleskinstallation.txt
Source plesk version 10.4.4 (windows server 2008) Destination plesk version 12.0.18 MU#23 built.
We are in testing mode of migrating websites hosted with source plesk version 10.4.4 onto destination server plesk server 12.0.18 having (windows server 2012 R2).
What we did, we restored the backup of Source plesk version 10.4.4 (windows server 2008) to Destination plesk version 12.0.18 MU#23 built.
Now the problem is that backup which we restored on Destination plesk version 12.0.18 MU#23 was of 68 GB and now when we setup the backup on Destination plesk version 12.0.18 MU#23 and when backup completes successfully it show us wrong backup size up to 16 GB.
We have requested several times to plesk support has to check the entire new plesk version in terms of all feature (like taking backup, restoring, plesk installation etc) while releasing new version, If they have noticed bug than plesk support should not release new version or micro update until they are sure.
I would request them again to check backup size bug along with other bugs.
1. "Stats crashing and not updating stats"
2. installing "Spam assassin" on Plesk 12.0.18 on windows server 2012 r2 and we are getting error:
Error: Unable to set Plesk SpamAssassin 3.3.2 as the default Spam Filter: defpackagemng failed: Execute spammng.exe --check failed with error code 1: Unable generate the unique file name by template D:Program Files (x86)ParallelsPleskAdditionalPerlsiteetcmailspamassassinlocal.cf[*].bak: directory D:Program Files (x86)ParallelsPleskAdditionalPerlsiteetcmailspamassassin does not exist.
i have setup fresh Centos 6.5 with Plesk Pannel 12.0.18. When i execute the attached command from the console, i get it work, some posts are auto created within wordpress. When i enter the attached command within Plesk (Tools / Settings - Taskmanager - root New Task, the command is not executed...
How can i reset the owner state of the files in file manager. right now some files have the ROOT as owner. I know with DirectAdmin there is a Reset owner feature. But this is cant find in Plesk.
I lately decide to change my server provided and I decided to go for pre-installed Plesk12 service , plesk installed with os installation and in the beginning was looking ok , till I faced two problems .
The first problem I found is on Backup manager , I set a daily backup with maximum of 5 but every day I receive the error :The backup backup_website.com_info_1505272137.xml and backup_website.com_info_1505262137.xml was not created , I check the current backup task and the two task shows fails.(picture attached)
The second problem I found It may be related , is concerning the File permission , the user root and on group root are not able to change any file permission but the user pinco on group root is able to change it as well as the user Pinco on group psacln/psaserv , I updated the plesk12 to latest release to see if maybe was some changes but unfortunately nothing
Not migration for domains and was fresh install for os and plesk12
We will be hosting our own closed source solutions and need to be able to not give customers access to the files in their webspace.FTP and SSH access will be blocked in the firewall, so that it easy.I see it is possible to disable access to FTP users information, but the file manager is still usable in the CCP (Customer Control Panel / Hosting Panel).Can this file manager be disabled as well?
When i try to erase a domain from the Plesk it can't be erased and it gives the following error, i have read a lot of writings about this problem but i still didn't succeed. When at last i tried to erase it again it gave the following problem.
Error; Domains not delete : Problems occured while removing domains: Unable to turn the domain OFF: domainsmng failed : Execute usermng access off failed : Unable to get the user (kenthosting) home: (2221) The user name could not be found
It seems that since my latest update of 12.0.18. Now everytime I login to the Admin interface of plesk. I am prompted to relogin several times when browsing using file manager or clicking on domains or sitting idle for like 15 seconds.
It can do this up to 5 times in a 5 minute period or while not even being idle.
I would like to have the Backup Manger run a full server backup but exclude one domain that has tons of material which does not need to be backed up as often.
Years ago, Plesk did have the option to choose the domains to backup (Admin login). However, It was a problem at times because I would forget to include new domains.
I do not know of any similar option present now to exclude a domain from the full Scheduled Backup.
I am thinking that I could set up a reseller (myself), put all of the sites I would like to backup more often in that account and run backup from that level.
The Problem with including all of the sites is that the SUPER LARGE site, bogs downs the backup process and I really do not knew it included as often.
I can not delete only a Domain and replace it with a other Domain. There is just the possibility to delete the Domain incl. the data. The Problem is i have 2 Domains that point to the same root-directory. And now i was making a new website in a other directory. And now i want to use one of this domain for my new website. But i can't change it. Also if i change the document root, the website d'ont use the new domainname - it makes like a redirection to the old domainname.
While attempting to migrate from previous version of Plesk Panel Windows to current (Windows 2012 R2 with Plesk Panel 12) version, following error appears which stops PMM to proceed further.
Error: [Errno 2] No such file or directory: 'C:ParallelsPleskPMM sessions20141117102120197capability_info'
This error is generated for all subscriptions which we are trying to migrate and above file can indeed be confirmed missing.
Impossible to delete my PTR record (DNS) on a domain name. Message error: Impossible de restaurer la zone DNS : une erreur s'est produite en ajoutant l'enregistrement (IPv6 du serveur) IN none mondomaine.fr. : Des valeurs incorrectes ont été indiquées pour l'enregistrement DNS.
This happens when I try to add a new domain or when I am trying to remove a domain. It just hangs, the browser says waiting on server while plesk just hangs. This is a fresh new install of Plesk 12 as well. I added a bunch of new domains tonight. No crazy changes or anything to plesk. I have found nothing so far in my search.
When I click to Backup Manager it gives an error "Error: 'ascii' codec can't decode byte 0xc4 in position 7: ordinal not in range(128)" , now i can't reach backup properties
I had a Problem with my FTP-Backup space, so PLESK couldn't do the daily backups that I configured. The problem with the ftp backup is solved. The backups are running again but there are still many large temporary files in a plesk folder.
Can I just delete them, or is this a bad idea?
The folder: C:Program Files (x86)ParallelsPleskPrivateTemp
I have noticed that i never install any program on my Server and my files of Web only 5 GB and Windows take 15 GB (My Hard Disk Usage 30 GB). Now my disk space available 1.7 GB. But when i go to check in the Recycler folder. There many files are taking up huge amounts of space, some are in excess of 10 GB . So could i deleting these files? How can I automatically delete contents of Recycler folder?
I have an account which used a remote MSSQL server which I have since deactivated, but before deactivating I forgot to remove the DB and Server from plesk.
So now I can't remove the remote MSSQL server from plesk as there is a DB associated with it, and I can't remove the DB because it obviously can't find the remote server! I'm now stuck in a loop!
How I can force remove the DB/User from plesk and then the remote server ? I'm now receiving errors whilst backing up the account, so needs to be done.
I think the wrong text is displayed for the option "Remove Domain Alias".
In Plesk 11.5.30 Update #13, in a Webspace, on the Websites & Domains tab, if I click an alias, a window appears for the alias with the option to "Remove Domain Alias". If I move the cursor over the text "Remove Domain Alias", or click on the link, I see a pop-up: Removing this website will also delete all related files, directories, and web applications from the server.
I think this is incorrect because removing an alias should not remove any files, directories, and web applications.
I have been searching everywhere trying to find a tutorial but It is not going anywhere. Basically I need to create 2 nameservers for Godaddy and pretty much so when i type http://mysite.com it goes to my site. I can access everything from http://myip and everything works. Now is there a step by step on how to actually do it in the DNS Manager? I need help like what IP address do I use is it the router ip? The external IP?