Plesk 12.x / Windows :: Doesn't Display File Manager

Feb 1, 2015

Using Plesk 12 with an automated install of Wordpress. Created a site locally using wamp and after some database related issues finally managed to upload the content using a plug in and the content looks fine and largely(!) works.The directory structure is root/httpdocs/wordpress (and I can't change that as a webapp is using it - presumably the Wordpress install).

Following various articles on the net I've deleted the Wordpress skeleton files and index.html file however I'm not entirely sure whether the index.php file should directly be under root or in the httpdocs folder?? - as wherever I put index.php and edit the path accordingly it doesn't display the site.Adding the wordpress folder into the site address ie mysite.com/wordpress displays the content.

Also one article indicated that as I'm using permalinks I need to also copy the .htaccess file but it doesn't display in the Plesk file manager. I know it's a hidden file but I can't see it either when forcing FileZilla to show hidden files.[edit - as it's a windows server, further reading indicates it should be web.config rather than .htaccess (?) but the same comment applies... imh]

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Plesk 11.x / Windows :: File Manager Doesn't Work?

Jul 19, 2012

My download button doesn't work in File Manager.

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Plesk 11.x / Windows :: Unzipping Archive On File Manager

Jun 4, 2014

When I try to unzip my archive on FileManager, I see on logs next message:

psacontentfile.PSAUnZipperException: File 'new/.access.php' extract error ---> psacontentfile.PSAUnZipperException: Libray cannot extract this entry version required (778) ---> ICSharpCode.SharpZipLib.Zip.ZipException: Libraycannot extract this entry version required (778)
at ICSharpCode.SharpZipLib.Zip.ZipInputStream.InitialRead(Byte[] destination, Int32 offset, Int32 count)

[Code] ......

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Plesk 11.x / Windows :: Prevent Removing Files On File Manager

Jun 4, 2014

How Can I prevent users removing file web.config on FileManager?

I try set attribute read-only, but not effect.

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Plesk 12.x / Windows :: File Manager Not Working - Cannot Delete Domain

Sep 11, 2014

After we update to plesk 12. We are not able to access file manager inside plesk.

Its giving this error : check attachment,

Also when we tries to delete a domain we can't its giving this error message : Failed to parse response. Reason: Failed to read data from stream Process output:

It seems some permission issue. I already executed plesk configutor and permission fix tool but the issue remains.

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Plesk 12.x / Windows :: Invalid File Size Displayed In Backup Manager Server Repository

Nov 11, 2014

First of all I checked via command line if any software is not installed properly while plesk installation was done on destination server (windows server 2012 R2). All looks fine, please check attached file pleskinstallation.txt

Source plesk version 10.4.4 (windows server 2008)
Destination plesk version 12.0.18 MU#23 built.

We are in testing mode of migrating websites hosted with source plesk version 10.4.4 onto destination server plesk server 12.0.18 having (windows server 2012 R2).

What we did, we restored the backup of Source plesk version 10.4.4 (windows server 2008) to Destination plesk version 12.0.18 MU#23 built.

Now the problem is that backup which we restored on Destination plesk version 12.0.18 MU#23 was of 68 GB and now when we setup the backup on Destination plesk version 12.0.18 MU#23 and when backup completes successfully it show us wrong backup size up to 16 GB.

We have requested several times to plesk support has to check the entire new plesk version in terms of all feature (like taking backup, restoring, plesk installation etc) while releasing new version, If they have noticed bug than plesk support should not release new version or micro update until they are sure.

I would request them again to check backup size bug along with other bugs.

1. "Stats crashing and not updating stats"

2. installing "Spam assassin" on Plesk 12.0.18 on windows server 2012 r2 and we are getting error:

Error: Unable to set Plesk SpamAssassin 3.3.2 as the default Spam Filter: defpackagemng failed: Execute spammng.exe --check failed with error code 1: Unable generate the unique file name by template D:Program Files (x86)ParallelsPleskAdditionalPerlsiteetcmailspamassassinlocal.cf[*].bak: directory D:Program Files (x86)ParallelsPleskAdditionalPerlsiteetcmailspamassassin does not exist.

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Plesk 12.x / Linux :: Deny User Upload File Via File Manager Or Hidden File Tab?

Feb 10, 2015

I'm build Plesk Panel for Linux and Presence Builder, I don't want my user can upload their website to hosting via File Manager. How can I do it...

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Plesk 12.x / Linux :: Migration Manager Doesn't Copy Anything

Jan 24, 2015

I've got a problem to migrate A user from one server to another.

I tried to use the migration manager, but if I start the migration manager the migration will be started but after 2 seconds it has finished and no migration has be doen.

or should I moove the data manually?

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Plesk 11.x / Windows :: PHP Errors Log / Display In PHP 5.4.15 FastCGI

Jan 24, 2014

I have Plesk 11.0.9 From Godaddy.

I have a problem in PHP Errors Log/Display in PHP 5.4.15 FastCGI

In my configuration "C:Program Files (x86)ParallelsPleskAdditionalPleskPHP54php.ini"

error_reporting = E_ALL & ~E_NOTICE
display_errors = On
display_startup_errors = On
log_errors = On
log_errors_max_len = 1024

In my Plesk Web Panel Settings For the domain

error_reporting 32767 <- For 5.4.x
display_errors on
log_errors on

I made a PHP error in test file

Code:

<?php
echo eeeee;
?>

It should give me error in line 2 [ Display & Log ] the error. but it don't do anyone of them it gave me 500 Internal Server Error and it's not logging the error to the directories

C:inetpubvhostsDomain.comstatisticslogs
OR
C:Program Files (x86)ParallelsPleskadminlogsphp_error.log

C:Program Files (x86)ParallelsPleskadminlogsphp_error.log <--- Successfully logging Errors Like
[14-Dec-2013 13:12:07 UTC] rrdtool execution failed: ERROR: fetching cdp from rra

But don't logging the websites errors....

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Plesk 11.x / Windows :: Changing Display Order Of Plans?

Mar 2, 2014

I have the 3 default plans for hosting, Bronze, Silver and Gold

When they display, they come up as Bronze, Gold and Silver

Is there a way that I can change the display order? It seems to be doing them in alphabetical order instead of how I want them.

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Plesk 12.x / Linux :: Reset Owner File Manager

Jan 13, 2015

CentOS 7 64bit + Plesk 12

How can i reset the owner state of the files in file manager. right now some files have the ROOT as owner. I know with DirectAdmin there is a Reset owner feature. But this is cant find in Plesk.

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Plesk 12.x / Linux :: File Permission And Backup Manager

May 27, 2015

I lately decide to change my server provided and I decided to go for pre-installed Plesk12 service , plesk installed with os installation and in the beginning was looking ok , till I faced two problems .

The first problem I found is on Backup manager , I set a daily backup with maximum of 5 but every day I receive the error :The backup backup_website.com_info_1505272137.xml and backup_website.com_info_1505262137.xml was not created , I check the current backup task and the two task shows fails.(picture attached)

The second problem I found It may be related , is concerning the File permission , the user root and on group root are not able to change any file permission but the user pinco on group root is able to change it as well as the user Pinco on group psacln/psaserv , I updated the plesk12 to latest release to see if maybe was some changes but unfortunately nothing

Not migration for domains and was fresh install for os and plesk12

Plesk version:12.0.18 Update #48
OS: CentOS 6.2 (Final)

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Jan 3, 2014

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May 28, 2015

When accessing plesk by FTP or the panel, in the root of my domain folder I have the directory

/logs/subdomain.domain.ltd/

But only a subdomain appears, how can I do it to contain logs from another subdomain too?

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Plesk 12.x / Windows :: FTPS Windows Doesn't Work

Nov 11, 2014

FTPS is not working after upgrade from plesk 11. On plesk 11 windows and linux worked fine, after upgrade my windows server, it stopped working.

Code:
PS C:Windowssystem32> & "C:Program Files (x86)ParallelsPleskadmininpmm-ras.exe" --check-repository --dump-storage=ftps://****:****@***.***.***.***:21 --debug --verbose
[2014-11-11 21:16:12.981| 4688] INFO: pmm-ras started : "C:Program Files (x86)ParallelsPleskadmininpmm-ras.exe" --check-repository "--dump-storage=ftps://****:****@***.***.***.***:21" --debug --verbose
[2014-11-11 21:16:12.997| 4688] INFO: Repository 'ftps://***.***.***.***:21': Initializing...

[code]....

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Plesk 12.x / Linux :: Browsing Using File Manager Or Clicking On Domains Or Sitting Idle For Like 15 Seconds

Oct 24, 2014

It seems that since my latest update of 12.0.18. Now everytime I login to the Admin interface of plesk. I am prompted to relogin several times when browsing using file manager or clicking on domains or sitting idle for like 15 seconds.

It can do this up to 5 times in a 5 minute period or while not even being idle.

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Plesk 12.x / Windows :: Migration Manager Error

Nov 16, 2014

While attempting to migrate from previous version of Plesk Panel Windows to current (Windows 2012 R2 with Plesk Panel 12) version, following error appears which stops PMM to proceed further.

Error: [Errno 2] No such file or directory: 'C:ParallelsPleskPMM
sessions20141117102120197capability_info'

This error is generated for all subscriptions which we are trying to migrate and above file can indeed be confirmed missing.

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Plesk 12.x / Windows :: Migration Manager - Set Non Default RDP Port

Dec 30, 2014

Is it possible in migration manager set a non default RDP port?

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Plesk 11.x / Windows :: Backup Manager After Upgrade To Panel 11.5.30

Nov 4, 2013

I see that, when subscriptions is suspended, backup manager continuous working.

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Jun 6, 2014

I am now fgetting an error while clicking the Backup Manager option in Plesk panel 11.5 in Windows 2008 R2. see the error below:-

===========
Error: 'ascii' codec can't encode character u'xc2' in position 392: ordinal not in range(128)
===========

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Plesk 12.x / Windows :: Backup Manager Error - Ordinal Not In Range(128)

Jul 31, 2014

When I click to Backup Manager it gives an error "Error: 'ascii' codec can't decode byte 0xc4 in position 7: ordinal not in range(128)" , now i can't reach backup properties

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Plesk 12.x / Windows :: Template Doesn't Work

Jul 15, 2015

I installed wordpress on a website space of my customer using the plesk install-wordpress function.

I bought a wordpress template to templatemonster.com .

I followed instructions to install it [URL] .....

After the cherryframework upload, when I click on "activate", the server returns a 500 error.

I contacted the templatemonster.com technical support, and they say that it is a plesk issue ( [URL]

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Plesk 12.x / Windows :: User Account Already Exists While Really Doesn't

Aug 25, 2014

I have a problem with one of my user accounts (let's call it testuser) in Plesk. System is Windows Server 2012 R2 with Plesk 12.In the Control Panel, the customer and subscription for testuser are removed, so there should not be any data left for the domain/user.

However, when I want to create a new subscription with the username testuser, Plesk gives the error "User account already exists". I tried to manually remove the domain and took the following steps:

Code:
C:Program Files (x86)ParallelsPleskbin>customer --remove testuser
An error occurred during removal of customer account: testuser does not exist

C:Program Files (x86)ParallelsPleskbin>webuser --remove testuser
The web user with the name 'testuser' does not exist

C:Program Files (x86)ParallelsPleskbin>ftpsubaccount --remove testuser -do
main testdomain.tld
Unable to remove FTP account: Unable to find service node for web service on dom
ain with id=0

C:Program Files (x86)ParallelsPleskbin>database --remove testuser
An error occurred during database removal: database does not exist

As described in this topic, I logged in to the MySQL server and tried to remove the user:

Code:

C:Program Files (x86)ParallelsPleskMySQLbin>mysql -P8306 -uadmin -p[admin-pass] psa
mysql> g SELECT id FROM `sys_users` WHERE login=`testuser`
ERROR 1054 (42S22): Unknown column 'testuser' in 'where clause'
mysql> g DELETE FROM `sys_users` WHERE login=`testuser`
ERROR 1054 (42S22): Unknown column 'testuser' in 'where clause'

Also, the inetpub/vhosts directory for the user is correctly removed and therefore doesn't exist. Are there any other steps I can take to remove the user manually and so be able to recreate the user?

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Plesk 12.x / Windows :: STOP Resetting File Permissions On DLL File?

Sep 17, 2014

How can we stop Plesk resetting the file permissions on a dll file that is found in

C:Program Files (x86)

??

Specifically,

we have a file, jmail.dll,

here

C:Program Files (x86)Dimacw3JMail

By default Plesk permissions are set to DENY for PSACLN.

But the JMail plugin cannot work with these permissions !

We change this to be ALLOW for READ & EXECUTE and DENY for WRITE.

And everything works fine.

But every time Plesk does an update it reverts it back !

This means that a number of our customers contact forms stop working !

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Jul 22, 2015

I have a problem while i'm trying to add a mail account to Thunderbird

I see the problem that Mail server doesn't use encryption !!!

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Apr 17, 2014

How can I create new action when new subscription was created/deleted?

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Best Web-based File Manager

May 16, 2008

I'm moving away from IPowerWeb after they "upgraded" to the new VDeck application. This thing is horrible. I would like to know of a host that provides the BEST web based file manager/editor.

I do a lot of PHP, HTML, SQL with complex directory structures.

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File Manager Cpanel11

Jun 5, 2007

One customer have problem with file manager.

he can`t see files and folders in file manager.

i go to Disk Space Usage

and give me error:

not a valid file descriptor at /usr/local/cpanel/Cpanel/DiskUsage.pm line 469
Carp::croak('not a valid file descriptor') called at
/usr/lib/perl5/site_perl/5.6.2/i686-linux/Storable.pm line 74
Storable::logcroak('not a valid file descriptor') called at
/usr/lib/perl5/site_perl/5.6.2/i686-linux/Storable.pm line 251
Storable::_store_fd('CODE(0x90a7588)', 'HASH(0x9515530)',
'GLOB(0x946a604)') called at
/usr/lib/perl5/site_perl/5.6.2/i686-linux/Storable.pm line 240
Storable::nstore_fd('HASH(0x9515530)', 'GLOB(0x946a604)') called at
/usr/local/cpanel/Cpanel/DiskUsage.pm line 469
Cpanel:iskUsage::cache_filemap('HASH(0x9515530)') called at
/usr/local/cpanel/Cpanel/DiskUsage.pm line 236
Cpanel:iskUsage:iskUsage_showmanager('', '', '', '', '', '', '',
'', ...) called at (eval 72) line 1
eval 'Cpanel:iskUsage:iskUsage_showmanager(@RARGS);' called at
cpanel.pl line 1295
main::exectag('<cpanel
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cpanel.pl line 4309
main::dotag(undef) called at cpanel.pl line 4198
main::cpanel_parseblock('SCALAR(0x8ea4400)') called at cpanel.pl line
4152

main::cpanel_parse('GLOB(0x90a71a4)') called at cpanel.pl line 969

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Virtuozzo File Manager

Oct 28, 2007

Just wondering if anyone else has run into this.

I decided to 'tweak' a few httpd.conf settings yesterday and did so in Virtuozzo file manager.

I saved the httpd.conf file, then opened it again to check something else out.

For some reason only the last 20 or 30 lines of the original httpd.conf file were showing in the file. I wasn't sure what had happened, so I tried to copy and paste the contents of the httpd.conf backup file into the httpd.conf file however, every time I saved the same thing happened, i.e., only the last 20-39 lines appeared in the saved file.

I contacted the host and was told, among other things that:

Quote:

Virtuozzo is not completely integrated with cpanel, so it is not advisable to edit files via power panel. I would recommend you to do it via SSH.

I've edited files through the Virtuozzo file manager before without any problem.

I'm just wondering whether anyone has ever had a similar issue or can explain in a bit more detail why this might have happened, as I don't quite get how the Virtuozzo integration with cpanel would cause this.

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