Plesk 12.x / Linux :: File Permission And Backup Manager
May 27, 2015
I lately decide to change my server provided and I decided to go for pre-installed Plesk12 service , plesk installed with os installation and in the beginning was looking ok , till I faced two problems .
The first problem I found is on Backup manager , I set a daily backup with maximum of 5 but every day I receive the error :The backup backup_website.com_info_1505272137.xml and backup_website.com_info_1505262137.xml was not created , I check the current backup task and the two task shows fails.(picture attached)
The second problem I found It may be related , is concerning the File permission , the user root and on group root are not able to change any file permission but the user pinco on group root is able to change it as well as the user Pinco on group psacln/psaserv , I updated the plesk12 to latest release to see if maybe was some changes but unfortunately nothing
Not migration for domains and was fresh install for os and plesk12
Plesk version:12.0.18 Update #48
OS: CentOS 6.2 (Final)
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Feb 10, 2015
I'm build Plesk Panel for Linux and Presence Builder, I don't want my user can upload their website to hosting via File Manager. How can I do it...
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May 17, 2015
I have multiple backups stored under server repository (subscriptions --> <domainname> --> website and domains --> backup manager).
The physical files are located at: /var/lib/psa/dumps/clients/904279/domains/<domainname>/
When I click the green arrow to download these files to a local computer (see attached image) I get a new page with title "Download the backup file". On this page I have the option to set a password on the downloaded file, but no matter what I do (password or no password) the file is not downloaded to my local PC. I don't get a pop-up box with the option to save the file. Just nothing happens ...
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Sep 17, 2014
I have a 6GB backup file created with another Plesk Backup Manager, now I trying to upload this backup file to my Plesk Backup Manager but after upload 3% I am getting "413 Request Entity Too Large" error, I tried with disable NGINX but still getting this error.
how can I resolve this error or is their any other way to upload my file on backup manager?
I see that Backup Manager have a file size restriction of 2GB how can I increase this?
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Feb 11, 2015
I have an Ubuntu 14.04 LTS 64 bit virtual private server with Plesk 12. The server is hired from a hosting provider. The server is used to run the Odoo ERP application (using postgres database).
The Odoo application is running fine and now I want to create a backup of the application using Plesks Backup manager.
I choose configurations and content option in the backup manager but the created backup is only 200kb.
I think the problem is the location where the Odoo application is installed is not included in the backup. I made a tar backup from the server and extracted it on my pc. It seems that the main parts of the Odoo application are in the var, opt, etc and usr directories (not in a domain but under root).
Installing the application in a domain would solve the Plesk backup issue I think but the installation script of Odoo puts Odoo in var, opt, etc and usr directories even if I put the install script in the directory of a created domain. Since the manual Odoo installation is complicated I am very happy to use the script.
My questions are:
1. Is it possible to include the directories var, opt, etc and usr in the Plesk backup and how and where do I do that?
2. Can I restore such a backup without no problem in Plesk?
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Nov 11, 2014
First of all I checked via command line if any software is not installed properly while plesk installation was done on destination server (windows server 2012 R2). All looks fine, please check attached file pleskinstallation.txt
Source plesk version 10.4.4 (windows server 2008)
Destination plesk version 12.0.18 MU#23 built.
We are in testing mode of migrating websites hosted with source plesk version 10.4.4 onto destination server plesk server 12.0.18 having (windows server 2012 R2).
What we did, we restored the backup of Source plesk version 10.4.4 (windows server 2008) to Destination plesk version 12.0.18 MU#23 built.
Now the problem is that backup which we restored on Destination plesk version 12.0.18 MU#23 was of 68 GB and now when we setup the backup on Destination plesk version 12.0.18 MU#23 and when backup completes successfully it show us wrong backup size up to 16 GB.
We have requested several times to plesk support has to check the entire new plesk version in terms of all feature (like taking backup, restoring, plesk installation etc) while releasing new version, If they have noticed bug than plesk support should not release new version or micro update until they are sure.
I would request them again to check backup size bug along with other bugs.
1. "Stats crashing and not updating stats"
2. installing "Spam assassin" on Plesk 12.0.18 on windows server 2012 r2 and we are getting error:
Error: Unable to set Plesk SpamAssassin 3.3.2 as the default Spam Filter: defpackagemng failed: Execute spammng.exe --check failed with error code 1: Unable generate the unique file name by template D:Program Files (x86)ParallelsPleskAdditionalPerlsiteetcmailspamassassinlocal.cf[*].bak: directory D:Program Files (x86)ParallelsPleskAdditionalPerlsiteetcmailspamassassin does not exist.
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Aug 12, 2014
I have a problem with my Plesk Backup Manager... When I'm doing server backup (sending to FTP) I get this message...
Error:
Runtime error: Export dump to FTP failed at /usr/local/psa/admin/bin/plesk_agent_manager line 727.
at /usr/local/psa/admin/bin/plesk_agent_manager line 727
main:erform('verbose', 4, 'owner-type', 'server', 'split-size', undef, 'session-path', '/usr/local/psa/PMM/sessions/2014-08-12-094353.297', 'description', ...) called at /usr/local/psa/admin/bin/plesk_agent_manager line 1319
[code]....
The dump have been made successfully but can not be imported to FTP due to errors. The dump 'test_info_1408120943.xml' have been leaved at repository. Please export it manually
Error:Can't upload file '/usr/local/psa/PMM/tmp/backup5DrNQ9/test_info_1408120943.xml.tar' to ftp. Error code: 1
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Jan 13, 2015
CentOS 7 64bit + Plesk 12
How can i reset the owner state of the files in file manager. right now some files have the ROOT as owner. I know with DirectAdmin there is a Reset owner feature. But this is cant find in Plesk.
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Mar 1, 2015
I have setup Backup Manager to backup Files and Configurations every week for every subscription. This worked really good however we are now considering changing this to daily basis.
As the free space on server will decrease. I was wondering i there is any way with cronjobs how to remove the backup older than 24 weeks. How to make such an cronjob script?
If possible i also would like to know where the Backup Manager physically stores its backups?
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Sep 19, 2014
I would like to have the Backup Manger run a full server backup but exclude one domain that has tons of material which does not need to be backed up as often.
Years ago, Plesk did have the option to choose the domains to backup (Admin login). However, It was a problem at times because I would forget to include new domains.
I do not know of any similar option present now to exclude a domain from the full Scheduled Backup.
I am thinking that I could set up a reseller (myself), put all of the sites I would like to backup more often in that account and run backup from that level.
The Problem with including all of the sites is that the SUPER LARGE site, bogs downs the backup process and I really do not knew it included as often.
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Jan 23, 2015
I have migrated User from Confixx 3.3.9 to Plesk and now it works fine.
In the Subscriptions i have disable the Feature Backup for the Costumers, but it dosent take an effect.
So i Turn it on and off again. But there was also no effect.
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May 28, 2015
When accessing plesk by FTP or the panel, in the root of my domain folder I have the directory
/logs/subdomain.domain.ltd/
But only a subdomain appears, how can I do it to contain logs from another subdomain too?
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Sep 29, 2014
I've been running a Plesk server with around 100 domains for years and years now. I've always used a backup service provided by the server vendor, but with a new server, I wanted to consider some of the backup options built into Plesk.
1. It looks like Plesk/Acronis is dead or only for Windows. Is that right?
2. If I add a backup drive to the server, can I setup Plesk Backup Manager to store the backups there (instead of on the main RAID array)?
3. Are there any other 3rd party extensions that I should consider?
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Jul 11, 2014
After a successful upgrade from 11.5.30 to 12.0.8 the Backup Manager cannot be accessed anymore. The system replies with:
Internal error: Failed to parse response. Reason: Failed to read data from stream Process output:
MessageFailed to parse response. Reason: Failed to read data from stream Process output:
File PMMConnector.php
Line708
TypePleskPMMResponseException
Apparently the backups are not saved anymore either.
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Oct 24, 2014
It seems that since my latest update of 12.0.18. Now everytime I login to the Admin interface of plesk. I am prompted to relogin several times when browsing using file manager or clicking on domains or sitting idle for like 15 seconds.
It can do this up to 5 times in a 5 minute period or while not even being idle.
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Jun 8, 2015
System
12.0.18 CentOS 6 1200150126.15
micro update - 48
trying to restore a backup from a different plesk 12 server but it keeps giving me this error
Internal error.
ERROR: Zend_Controller_Exception: Permission denied.#0 /usr/local/psa/admin/plib/CommonPanel/Controller/Action/Abstract.php(191): CommonPanel_Controller_Action_Abstract->_checkForgeryProtectionToken()
#1 /usr/local/psa/admin/externals/Zend/Controller/Action.php(502): CommonPanel_Controller_Action_Abstract->preDispatch()
#2 /usr/local/psa/admin/externals/Zend/Controller/Dispatcher/Standard.php(295): Zend_Controller_Action->dispatch('errorAction')
#3 /usr/local/psa/admin/externals/Zend/Controller/Front.php(954): Zend_Controller_Dispatcher_Standard->dispatch(Object(Zend_Controller_Request_Http), Object(Zend_Controller_Response_Http))
#4 /usr/local/psa/admin/plib/Application/Web.php(38): Zend_Controller_Front->dispatch(NULL)
#5 /usr/local/psa/admin/htdocs/application.php(15): PleskApplication_Web->run()
#6 {main} (Broker.php:336)
The backup was saved on a personal ftp repository ...
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Feb 25, 2015
Which protocol I should use for performing a backup of important server files and folders. I do make a snapshot but i found that's not enough.
My Centos 6.6 has ProFTPD configuration setup only for webhosts so no root access. I came across SCP, but don't know how to secure that like a Pro. I have also heard about SSHFS for linux.
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Sep 11, 2014
I am configuring a new Plesk server 12.x based on Linux. I already have a Plesk server in 10.x on Windows and i would like to transfer all the data we have on this one to the new server.
I tried to do a backup of the old server using the web interface but the zip file created was not compatible with the one using Linux.
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Jul 19, 2012
My download button doesn't work in File Manager.
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Feb 1, 2015
Using Plesk 12 with an automated install of Wordpress. Created a site locally using wamp and after some database related issues finally managed to upload the content using a plug in and the content looks fine and largely(!) works.The directory structure is root/httpdocs/wordpress (and I can't change that as a webapp is using it - presumably the Wordpress install).
Following various articles on the net I've deleted the Wordpress skeleton files and index.html file however I'm not entirely sure whether the index.php file should directly be under root or in the httpdocs folder?? - as wherever I put index.php and edit the path accordingly it doesn't display the site.Adding the wordpress folder into the site address ie mysite.com/wordpress displays the content.
Also one article indicated that as I'm using permalinks I need to also copy the .htaccess file but it doesn't display in the Plesk file manager. I know it's a hidden file but I can't see it either when forcing FileZilla to show hidden files.[edit - as it's a windows server, further reading indicates it should be web.config rather than .htaccess (?) but the same comment applies... imh]
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Jun 4, 2014
When I try to unzip my archive on FileManager, I see on logs next message:
psacontentfile.PSAUnZipperException: File 'new/.access.php' extract error ---> psacontentfile.PSAUnZipperException: Libray cannot extract this entry version required (778) ---> ICSharpCode.SharpZipLib.Zip.ZipException: Libraycannot extract this entry version required (778)
at ICSharpCode.SharpZipLib.Zip.ZipInputStream.InitialRead(Byte[] destination, Int32 offset, Int32 count)
[Code] ......
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Mar 19, 2014
I'm trying to upload backup ms sql server file. But the Control panel tells me error: "Error: copy_file failed: filemng cp failed:"
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Jun 4, 2014
How Can I prevent users removing file web.config on FileManager?
I try set attribute read-only, but not effect.
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Sep 11, 2014
After we update to plesk 12. We are not able to access file manager inside plesk.
Its giving this error : check attachment,
Also when we tries to delete a domain we can't its giving this error message : Failed to parse response. Reason: Failed to read data from stream Process output:
It seems some permission issue. I already executed plesk configutor and permission fix tool but the issue remains.
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Nov 4, 2013
I see that, when subscriptions is suspended, backup manager continuous working.
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Jun 6, 2014
I am now fgetting an error while clicking the Backup Manager option in Plesk panel 11.5 in Windows 2008 R2. see the error below:-
===========
Error: 'ascii' codec can't encode character u'xc2' in position 392: ordinal not in range(128)
===========
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Jan 3, 2014
We will be hosting our own closed source solutions and need to be able to not give customers access to the files in their webspace.FTP and SSH access will be blocked in the firewall, so that it easy.I see it is possible to disable access to FTP users information, but the file manager is still usable in the CCP (Customer Control Panel / Hosting Panel).Can this file manager be disabled as well?
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Jul 31, 2014
When I click to Backup Manager it gives an error "Error: 'ascii' codec can't decode byte 0xc4 in position 7: ordinal not in range(128)" , now i can't reach backup properties
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Sep 1, 2014
So far my upgrade to 12 has been very smooth but one items that I can't seem to find an answer on is I do not have any applications (including Wordpress) available to users to install. I want this only set and allowed and installed by me (the Admin). If I log in as a user only I can install WP and don't want my customers doing this without talking to me first.
Am I missing a place to shut this down or uncheck to allow this to be installed?
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