Plesk 11.x / Linux :: FTP Backup Manager

Aug 12, 2014

I have a problem with my Plesk Backup Manager... When I'm doing server backup (sending to FTP) I get this message...

Error:
Runtime error: Export dump to FTP failed at /usr/local/psa/admin/bin/plesk_agent_manager line 727.
at /usr/local/psa/admin/bin/plesk_agent_manager line 727
main:erform('verbose', 4, 'owner-type', 'server', 'split-size', undef, 'session-path', '/usr/local/psa/PMM/sessions/2014-08-12-094353.297', 'description', ...) called at /usr/local/psa/admin/bin/plesk_agent_manager line 1319

[code]....

The dump have been made successfully but can not be imported to FTP due to errors. The dump 'test_info_1408120943.xml' have been leaved at repository. Please export it manually
Error:Can't upload file '/usr/local/psa/PMM/tmp/backup5DrNQ9/test_info_1408120943.xml.tar' to ftp. Error code: 1

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Plesk 11.x / Linux :: Download Backup To Local Computer From Backup Manager

May 17, 2015

I have multiple backups stored under server repository (subscriptions --> <domainname> --> website and domains --> backup manager).

The physical files are located at: /var/lib/psa/dumps/clients/904279/domains/<domainname>/

When I click the green arrow to download these files to a local computer (see attached image) I get a new page with title "Download the backup file". On this page I have the option to set a password on the downloaded file, but no matter what I do (password or no password) the file is not downloaded to my local PC. I don't get a pop-up box with the option to save the file. Just nothing happens ...

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Plesk 12.x / Linux :: 413 Request Entity Too Large - Can't Upload Backup Files With Backup Manager

Sep 17, 2014

I have a 6GB backup file created with another Plesk Backup Manager, now I trying to upload this backup file to my Plesk Backup Manager but after upload 3% I am getting "413 Request Entity Too Large" error, I tried with disable NGINX but still getting this error.

how can I resolve this error or is their any other way to upload my file on backup manager?

I see that Backup Manager have a file size restriction of 2GB how can I increase this?

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Plesk 12.x / Linux :: How To Include More Directories In Backup With Backup Manager

Feb 11, 2015

I have an Ubuntu 14.04 LTS 64 bit virtual private server with Plesk 12. The server is hired from a hosting provider. The server is used to run the Odoo ERP application (using postgres database).

The Odoo application is running fine and now I want to create a backup of the application using Plesks Backup manager.

I choose configurations and content option in the backup manager but the created backup is only 200kb.

I think the problem is the location where the Odoo application is installed is not included in the backup. I made a tar backup from the server and extracted it on my pc. It seems that the main parts of the Odoo application are in the var, opt, etc and usr directories (not in a domain but under root).

Installing the application in a domain would solve the Plesk backup issue I think but the installation script of Odoo puts Odoo in var, opt, etc and usr directories even if I put the install script in the directory of a created domain. Since the manual Odoo installation is complicated I am very happy to use the script.

My questions are:

1. Is it possible to include the directories var, opt, etc and usr in the Plesk backup and how and where do I do that?

2. Can I restore such a backup without no problem in Plesk?

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Plesk 12.x / Linux :: Backup Manager Automating Tasks

Mar 1, 2015

I have setup Backup Manager to backup Files and Configurations every week for every subscription. This worked really good however we are now considering changing this to daily basis.

As the free space on server will decrease. I was wondering i there is any way with cronjobs how to remove the backup older than 24 weeks. How to make such an cronjob script?

If possible i also would like to know where the Backup Manager physically stores its backups?

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Plesk 12.x / Linux :: Backup Manager - Exclude One Domain?

Sep 19, 2014

I would like to have the Backup Manger run a full server backup but exclude one domain that has tons of material which does not need to be backed up as often.

Years ago, Plesk did have the option to choose the domains to backup (Admin login). However, It was a problem at times because I would forget to include new domains.

I do not know of any similar option present now to exclude a domain from the full Scheduled Backup.

I am thinking that I could set up a reseller (myself), put all of the sites I would like to backup more often in that account and run backup from that level.

The Problem with including all of the sites is that the SUPER LARGE site, bogs downs the backup process and I really do not knew it included as often.

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Plesk 12.x / Linux :: 12.0.18 Subscriptions Backup Manager Disable

Jan 23, 2015

I have migrated User from Confixx 3.3.9 to Plesk and now it works fine.

In the Subscriptions i have disable the Feature Backup for the Costumers, but it dosent take an effect.

So i Turn it on and off again. But there was also no effect.

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Plesk 12.x / Linux :: File Permission And Backup Manager

May 27, 2015

I lately decide to change my server provided and I decided to go for pre-installed Plesk12 service , plesk installed with os installation and in the beginning was looking ok , till I faced two problems .

The first problem I found is on Backup manager , I set a daily backup with maximum of 5 but every day I receive the error :The backup backup_website.com_info_1505272137.xml and backup_website.com_info_1505262137.xml was not created , I check the current backup task and the two task shows fails.(picture attached)

The second problem I found It may be related , is concerning the File permission , the user root and on group root are not able to change any file permission but the user pinco on group root is able to change it as well as the user Pinco on group psacln/psaserv , I updated the plesk12 to latest release to see if maybe was some changes but unfortunately nothing

Not migration for domains and was fresh install for os and plesk12

Plesk version:12.0.18 Update #48
OS: CentOS 6.2 (Final)

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Plesk 12.x / Linux :: Setup Backup Manager To Store Backups

Sep 29, 2014

I've been running a Plesk server with around 100 domains for years and years now. I've always used a backup service provided by the server vendor, but with a new server, I wanted to consider some of the backup options built into Plesk.

1. It looks like Plesk/Acronis is dead or only for Windows. Is that right?

2. If I add a backup drive to the server, can I setup Plesk Backup Manager to store the backups there (instead of on the main RAID array)?

3. Are there any other 3rd party extensions that I should consider?

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Plesk 12.x / Linux :: Cannot Access Backup Manager (Tools And Settings Or Any Subscription)

Jul 11, 2014

After a successful upgrade from 11.5.30 to 12.0.8 the Backup Manager cannot be accessed anymore. The system replies with:

Internal error: Failed to parse response. Reason: Failed to read data from stream Process output:

MessageFailed to parse response. Reason: Failed to read data from stream Process output:
File PMMConnector.php
Line708
TypePleskPMMResponseException

Apparently the backups are not saved anymore either.

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Plesk 11.x / Windows :: Backup Manager After Upgrade To Panel 11.5.30

Nov 4, 2013

I see that, when subscriptions is suspended, backup manager continuous working.

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Plesk 11.x / Windows :: Panel 11.5 Backup Manager Error

Jun 6, 2014

I am now fgetting an error while clicking the Backup Manager option in Plesk panel 11.5 in Windows 2008 R2. see the error below:-

===========
Error: 'ascii' codec can't encode character u'xc2' in position 392: ordinal not in range(128)
===========

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Plesk 12.x / Windows :: Backup Manager Error - Ordinal Not In Range(128)

Jul 31, 2014

When I click to Backup Manager it gives an error "Error: 'ascii' codec can't decode byte 0xc4 in position 7: ordinal not in range(128)" , now i can't reach backup properties

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Plesk 12.x / Windows :: Invalid File Size Displayed In Backup Manager Server Repository

Nov 11, 2014

First of all I checked via command line if any software is not installed properly while plesk installation was done on destination server (windows server 2012 R2). All looks fine, please check attached file pleskinstallation.txt

Source plesk version 10.4.4 (windows server 2008)
Destination plesk version 12.0.18 MU#23 built.

We are in testing mode of migrating websites hosted with source plesk version 10.4.4 onto destination server plesk server 12.0.18 having (windows server 2012 R2).

What we did, we restored the backup of Source plesk version 10.4.4 (windows server 2008) to Destination plesk version 12.0.18 MU#23 built.

Now the problem is that backup which we restored on Destination plesk version 12.0.18 MU#23 was of 68 GB and now when we setup the backup on Destination plesk version 12.0.18 MU#23 and when backup completes successfully it show us wrong backup size up to 16 GB.

We have requested several times to plesk support has to check the entire new plesk version in terms of all feature (like taking backup, restoring, plesk installation etc) while releasing new version, If they have noticed bug than plesk support should not release new version or micro update until they are sure.

I would request them again to check backup size bug along with other bugs.

1. "Stats crashing and not updating stats"

2. installing "Spam assassin" on Plesk 12.0.18 on windows server 2012 r2 and we are getting error:

Error: Unable to set Plesk SpamAssassin 3.3.2 as the default Spam Filter: defpackagemng failed: Execute spammng.exe --check failed with error code 1: Unable generate the unique file name by template D:Program Files (x86)ParallelsPleskAdditionalPerlsiteetcmailspamassassinlocal.cf[*].bak: directory D:Program Files (x86)ParallelsPleskAdditionalPerlsiteetcmailspamassassin does not exist.

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Plesk 12.x / Linux :: Getting Slave DNS Manager To Work

Apr 25, 2015

I've got a Plesk 12 server with the "Slave DNS Manager" extension installed.I've also got a CentOS 7 server that I would like to set up as a slave DNS server.I've installed BIND on the slave server and opened ports 53 and 953.I've followed the instructions on this page but I can't seem to get a link between the two servers: URL....

I've also tried the config that the Plesk panel provides like the case in this thread, I get the same results: URL....

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Plesk 12.x / Linux :: Migration Manager And Horde Settings

Apr 8, 2015

I am setting up a new server and started to migrate domains from an 11.x plesk server to this new server with plesk 12.x on it. Everything works fine, domains, users, mailboxes, everything is migrated - except the horde settings inside the webmail. I recognized this after my first login into webmail, normally the inbox is shown (I configured my webmaoil this way) but after the migration this setting is lost - including all other settings. How to migrate this settings?

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Plesk 12.x / Linux :: Migration Manager Doesn't Copy Anything

Jan 24, 2015

I've got a problem to migrate A user from one server to another.

I tried to use the migration manager, but if I start the migration manager the migration will be started but after 2 seconds it has finished and no migration has be doen.

or should I moove the data manually?

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Plesk 12.x / Linux :: Slave DNS Manager Not Deleting Zone?

Jan 12, 2015

I've setup Bind 9.10.1 on a windows server as a slave DNS server. I've installed the Slave DNS Manager on Plesk 12 for Linux and setup configuration.

New zones are added ok so authentication en communication is working perfectly. But when I delete a zone in Plesk, the zoneconfig file doesn't get deleted on the windows server. I can see the windows eventlog saying "received control channel command 'delzone <domain>'" where <domain> is the zone I deleted. But after that noting. And I see errors after a while because of bind trying to transfer the deleted zone again. The zonefile isn't deleted from c: amedzones...

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Plesk 12.x / Linux :: Reset Owner File Manager

Jan 13, 2015

CentOS 7 64bit + Plesk 12

How can i reset the owner state of the files in file manager. right now some files have the ROOT as owner. I know with DirectAdmin there is a Reset owner feature. But this is cant find in Plesk.

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Plesk 12.x / Linux :: Event Manager Commands - Where Does STDOUT Go

Mar 5, 2015

If a shell script is run via the Plesk Events Manager, where does STDOUT & STDERR go? (assuming that nothing in the script itself is redirecting it)

Does it get automatically sent to /dev/null?

Does it get written to a file somewhere?

Is having a script produce output when run from Plesk Event Manager likely to cause any problems?

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Plesk 12.x / Linux :: Failed To Start PHP FastCGI Process Manager

Mar 10, 2015

I use centos 7 , atomic repo, plesk 12 12.0.18 Update #37 php fpm not work.

[root@vmi36735 ~]# systemctl status php-fpm.service
php-fpm.service - The PHP FastCGI Process Manager
Loaded: loaded (/usr/lib/systemd/system/php-fpm.service; enabled)
Active: failed (Result: resources)

[Code] ....

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Plesk 12.x / Linux :: Configuring Slave DNS Manager - Unknown Option

Aug 1, 2014

I have setup bind in centos 6.5 and then edited /etc/named.conf and added the lines

The extension produced but I am getting the following error when restarting the bind service

Error in named configuration:
/etc/named.conf:2: unknown option '...'
/etc/named.conf:14: unknown option '*'
/etc/named.conf:21: 'options' redefined near 'options'

The following code suggested by plesk slave dns manager extension

Code:

options {
...
allow-new-zones yes;
};
key "rndc-key-mainserver ip" {

[Code] .....

After I removed ... from the options now I get the following error :

/etc/named.conf:51: unknown key 'rndc-key'

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Plesk 12.x / Linux :: Migration And Transfer Manager - Connection Timeout

Jul 8, 2015

When I start the process in Migration & Transfer Manager i have this error: Error: Connection timeout. I see in the log file:

[2015-07-08 19:39:55.977|22820] INFO: Launchpad started : /usr/local/psa/admin/bin/launchpad --send-scout --host=... ... .... --port=22 --login=root --session-path=/usr/local/psa/PMM/msessions....
[2015-07-08 19:39:56.021|22820] DEBG: Connecting to ....:22
[2015-07-08 19:39:56.021|22820] DEBG: Resolving ..... .....
[2015-07-08 19:42:03.344|22820] ERR : Unable to open socket to ......:22: Connection timed out

[2015-07-08 19:42:03.398|22820] INFO: ConnectionTimedOut[....]: Timeout while attempting connection to host ........ [./../commons/socket.h:65]
plesk::Socket::Socket(const string&, short unsigned int)
[2015-07-08 19:42:03.399|22820] INFO: Launchpad finished. Exit code: 12

In two servers the configuration is identical: CENTOS 7 and PLESK 12

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Plesk 12.x / Linux :: Migration Manager - Migrating Data From Old Server

May 18, 2015

I have a new Server (CentOS Linux 7.1.1503) and will migrate the Data from my old Server (Ubuntu 14.04 LTS) with the Migration Manager. Both Servers running with Plesk 12.0.18

After i entered the Server-IP and the Login-Data for the old Server i became this Error on the new Server:

Fehler: launchpad error (Error code = 2):
== STDERR ====================
Cannot request remote agent status using command line /var/cache/20150518173107557/PleskX.pl: UNIVERSAL->import is deprecated and will be removed in a future perl at (eval 25) line 3.
UNIVERSAL->import is deprecated and will be removed in a future perl at IPC/Run.pm line 1060.
UNIVERSAL->import is deprecated and will be removed in a future perl at IPC/Run/IO.pm line 78.
UNIVERSAL->import is deprecated and will be removed in a future perl at IPC/Run/Timer.pm line 161.
Died at AgentConfig.pm line 23.
==============================Click to expand...

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Plesk 12.x / Linux :: Slave DNS Manager - Still Tries To Sync Zones That Are Switched Off

May 5, 2015

I have recently started using the slave DNS manager in the Plesk extension library. I've found that even for DNS zones that are switched off in Plesk, failed sync/transfers still try to take place between the slave and master. Why is this so?

Shouldn't turning the DNS functionality off in Plesk remove the zone from the slave DNS server?

When a domains DNS functionality is turned off, it removed the zone info from the master, but no command is issued to remove it from the slave??

Domain that is trying to sync/transfer: example.com
Plesk/Master server: 111.11.11.111
Slave DNS: 222.222.22.222

Code:
May 6 08:51:39 ns2 named[1178]: zone example.com/IN: refresh: unexpected rcode (REFUSED) from master 111.11.11.111#53 (source 0.0.0.0#0)
May 6 08:51:39 ns2 named[1178]: zone example.com/IN: Transfer started.
May 6 08:51:40 ns2 named[1178]: transfer of 'example.com/IN' from 111.11.11.111#53: connected using 222.222.22.222#53166

[Code] ...

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Plesk 12.x / Linux :: DNS Manager - Managing All Server With Single Nameserver

Aug 23, 2014

I have many server with Plesk 12...in this server I have single nameserver...example server number 1 have ns1.domain.com and ns2.domain.com - server number 2 have ns1.tldnames.com ns2.tldnames.com etc etc...

Now I want manage all server with single nameserver example all server working with ns1.newnameserver.com and ns2.newnameserver.com ....

I have licenses for my server of Plesk no limits...how check if PPA is installed in my server ? Otherwise how to install PPA or other software for DNS Manager?

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Plesk 11.x / Linux :: Missing Rsync Option At Migration Manager

Feb 15, 2014

I want to migrate a Plesk 9 tot a Plesk 11.5 server. The new server runs CentOs 6.5, but everyone talks about a checkbox with Rsync option and I also see this at pictures at the internet. But in my Plesk panel this option is missing.

where my Rsync checkbox is?

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Plesk 12.x / Linux :: Cron Job Working On Console But Not Automatic In Task Manager

Aug 19, 2014

i have setup fresh Centos 6.5 with Plesk Pannel 12.0.18. When i execute the attached command from the console, i get it work, some posts are auto created within wordpress. When i enter the attached command within Plesk (Tools / Settings - Taskmanager - root New Task, the command is not executed...

/usr/bin/wget --post-data='id=4&minposts=1&maxposts=3' -O /dev/null http://www.mydomain.com/wp/wp-content/plugins/WPRobot3/cron.php?code=UNIQUEID

I tried also without /usr/bin at the beginning, but its not working with cron automatic

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Plesk 11.x / Linux :: How To Show Logs For Specific Subdomain In File Manager

May 28, 2015

When accessing plesk by FTP or the panel, in the root of my domain folder I have the directory

/logs/subdomain.domain.ltd/

But only a subdomain appears, how can I do it to contain logs from another subdomain too?

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