Plesk 11.x / Linux :: Panel Not Available Anymore

Feb 4, 2015

After having some issues with my server mail program i read an article online where i though removing psa-courier-imap will resolve my mail problems.

Now nor my email is working but also i lost my plesk panel. Going to plesk ip address there's nothing anymore.Checked my server and is printing i have plesk 11.0.9 installed but is nowhere to find. I try to install psa-courier-imap again but yum cant find it.

Everything working on the server including all sites are available on the web.The only think i'm missing is the Plesk login page.

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Plesk 12.x / Linux :: FTP Login Is Not Possible Anymore

Jun 8, 2015

It seems like I have got a lot of trouble with Plesk 12 on a CentOS 7 machine.

1. I could not install Plesk properly due to some drweb problem.
2. Than the smb configuration seems only to be implemented partly.
3. Suddenly FTP login is not possible anymore (503 Access denied)

And now even Apache is not running anymore!

Code:

Unable to generate the web server configuration file on the host <xxxxxxx.dyndns.org> because of the following errors:

Template_Exception: [Mon Jun 08 14:16:28.058302 2015] [so:warn] [pid 4230] AH01574: module actions_module is already loaded, skipping
[Mon Jun 08 14:16:28.063364 2015] [so:warn] [pid 4230] AH01574: module headers_module is already loaded, skipping
[Mon Jun 08 14:16:28.063957 2015] [so:warn] [pid 4230] AH01574: module logio_module is already loaded, skipping
[Mon Jun 08 14:16:28.066150 2015] [so:warn] [pid 4230] AH01574: module suexec_module is already loaded, skipping
httpd: Syntax error on line 357 of /etc/httpd/conf/httpd.conf: Syntax error on line 5 of /etc/httpd/conf.d

[code]....

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Plesk 12.x / Linux :: Update Destroys DNS - Can't Log In Anymore

Feb 25, 2015

Symptoms are that two of my domains are not resolved anymore, one of which is my mail, the other the plesk default. So even I try to login by ip, it bounces to the default name and that does not resolve.

This probably happened yesterday morning and i see an autoupdate log, so i can't think what else would cause this out of the blue, since i am on holiday and have not touched the server for three weeks.

The log doesn't really have errors, just one warning i saw, about packages not beeing updated, using old ones. But that was only passenger, so ok i guess. The log is rather big and so i didn't read it all. It ends by saying patch for 12.0.18 will not be applied and errors in apt-get update, that i mentioned.

The domains were set up like many others that still work, as masters.

I can log in as root, so if i could just let me log in by ip again.

Linux auringostaitaan.fi 3.2.0-4-amd64 #1 SMP Debian 3.2.63-2+deb7u1 x86_64

>plesk version
Product version: 12.0.18 Update #36
Update date: 2015/02/21 07:05
Build date: 2015/01/26 15:00
Build target: Debian 7.0
Revision: 333059
Architecture: 64-bit
Wrapper version: 1.1

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Plesk 12.x / Linux :: Images Are Not Showing Anymore After Upgrade

Jul 1, 2014

unfortunately plesk was upgrading automatically and something goes wrong.The update is successfully installed but now I can't see all the website images...I'm running this plesk version: Plesk version12.0.18 Update #6, last updated at July 1, 2014 03:24 AM...Is there something that can I do for restoring images?

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Plesk 12.x / Linux :: FTP Login Suddenly Does Not Work Anymore

Jun 8, 2015

I have a freshly installed Plesk 12 on CentOS 7.

FTP logins worked fine yesterday. Today I get a 530 Login incorrect.

I think the only change since yesterday was a server reboot.

/var/log/secure tells me that /etc/ftpusers is missing

Code:
Jun 8 00:33:19 macbook proftpd: PAM unable to dlopen(/usr/lib64/security/pam_stack.so): /usr/lib64/security/pam_stack.so: cannot open shared object file: No such file or directory
Jun 8 00:33:19 macbook proftpd: PAM adding faulty module: /usr/lib64/security/pam_stack.so
Jun 8 00:33:19 macbook proftpd: pam_listfile(proftpd:auth): Couldn't open /etc/ftpusers

What went wrong, what would be the solution?

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Plesk 12.x / Linux :: After Clean Install / Key Doesn't Work Anymore

Aug 31, 2014

I have a fully working clean installation of Plesk 12 + updates (CentOS 6.5 x64). Previous installation was a test and was working just fine with the license file.Today I did a clean install. When I tried to restore my original key file (Parallels Plesk Panel 10.x/11.x and Later 100 Domains w/1 yr SUS) I get the following error:

Code:
ERROR: bad arguments (key_upload.php:76)

As result I'm not able to create domains and start using the server/panel.

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Plesk 12.x / Linux :: After Full Reinstall Imap Doesn't Work Anymore

Mar 20, 2015

I'm using Ubuntu 14.04.2 LTS and Plesk 12.0.18 - update 38. Since i have reinstalled 3 servers, i don't have imap connection possible in some case.

- When i connect from a Thunderbird, it works only if it's not secure : any attempt with ssl is refused.

- When i try to use a smartphone with the same working config done in Thunderbird, i canno't log whatever i do to find something working on the smartphone (note : it's works with pop)

- Horde refuse all users. If i switch to Roundcube, all works...

There is something wrong : i search the web, the forum, for 14 days now, without success. I tried many thing from the KB...no success either.

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Plesk 12.x / Linux :: Delete IP From Panel

Sep 14, 2014

I have 2 IPs for my vServer. Plesk automatically add both addresses to the Plesk Panel. One of the ip address I want to use for another service (openvpn). The Problem is, that i can't delete the IP from the Plesk panel.

I got the message: Fehler: String was provided for unescaped parameter host.

There are no reseller or customers who use this IP. So how can i solve this problem and delete the IP from the Panel?

Using Plesk 12.0.18

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Plesk 11.x / Linux :: Panel Won't Update

Jul 25, 2014

I want to upgrade to Plesk 12, but want to make sure current version of 11.5.30 is working properly.Whenever Plesk tried to update I get the following error.Installing packages

Loaded plugins: fastestmirror, priorities, refresh-packagekit
Loading mirror speeds from cached hostfile
* atomic: www5.atomicorp.com
* epel: mirror.compevo.com
437 packages excluded due to repository priority protections

[code]....

Fatal error during packages installation: The GPG keys listed for the "CentOS / Red Hat Enterprise Linux 6 - atomicrocketturtle.com" repository are already installed but they are not correct for this package.Check that the correct key URLs are configured for this repository. YumBaseError: The GPG keys listed for the "CentOS / Red Hat Enterprise Linux 6 - atomicrocketturtle.com" repository are already installed but they are not correct for this package. Check that the correct key URLs are configured for this repository.

ERROR: Failed to run the Yum utility.The Yum utility failed to install the required packages.

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Plesk 12.x / Linux :: Where Is Panel PHP Binary

Mar 10, 2015

Does Plesk's own server, "sw-cp-server" use a different PHP binary than is used for hosted sites?I've found the .ini, /usr/local/psa/admin/conf/, but I can't figure out where the binary would be? I'm trying to run some WP-CLI commands, but some functions I have disabled in the default PHP.ini are required by WP-CLI.

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Plesk 12.x / Linux :: How To Disable SNI In Panel

Jan 30, 2015

I have several clients still using WinXP. How do I disable SNI for SSL certificates ( and just use old IP way )?

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Plesk 12.x / Linux :: No Access To Panel

Jun 21, 2014

ERROR: Zend_Db_Statement_Exception: SQLSTATE[HY000]:
General error: 126 Incorrect key file for table '/tmp/#sql_50f_0.MYI'; try to repair it (Pdo.php:234)

After upgrading to v12 i have no access to the plesk panel. The message above is shown.

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Plesk 12.x / Linux :: New Created Domain Does Not Appear At Panel

Jul 11, 2014

I just created a new Domain "bernhardlinz.de" at the

Plesk Panel -> Websites & Domains -> Add new Domain

After the Creation the new Domain does not appear under "Websites & Domains".

I check the domain with

Code:
/usr/local/psa/bin/domain -i bernhardlinz.de

And all looks fine like my other, older domains:

Code:
General
=============================
Domain name: bernhardlinz.de
Owner's contact name: Bernhard Linz (admin)
Domain status: OK

[Code] ....

I can see the domain under "Mails" and also create new mail accounts. There are no Errors for this under

Code:
/usr/local/psa/admin/logs/panel.log

As i try to add the domain first i got a

Code:
[11-Jul-2014 21:41:35 Europe/Berlin] PleskUtilException: mailmng-outgoing failed: ERROR:outgoing:database disk image is malformed

Which I removed with the

Code:
/usr/local/psa/admin/sbin/mchk

Command I found in the Plesk forum. After that i could add the domain.

I try a add another fantasy domain - also works but alos not displaying in Panel "Websites & Domains"

I take a look at the Plesk-Database "psa" with the Build-In "phpMyAdmin"

I take a look at the table "domains" and it looks like the other entries.

The Server was restored a few days before from a Backup. After the restore i had have the problem the "mysql" service did not start. I fixed the problem with the description from [URL] ... (Start mysql in recoverymode, export all data, delete the content of the whole mysql folder /var/lib/mysql folder, init new database and import the exported data). After that all looks fine.

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Plesk 12.x / Linux :: Panel Broken After Upgrade

May 18, 2015

Following the update from 11 to Plesk 12 (and installing latest Ubuntu fixes), the Plesk panel access is broken. Welcome page says:Can not load key: key is empty.And of course, no way to login the mgt interface. All services appear up, so this is only affecting the panel web service.

Fishing out the panel.log, it appears to be at a lower level than I initially thought (see below): experiencing issues after updating from 11 to 12 on Ubuntu (12)?

[18-May-2015 19:46:34 Europe/Berlin] PHP Warning: file_get_contents(/opt/psa/var/sso.sp.pem): failed to open stream: No such file or directory; File: /opt/psa/admin/externals/xmlseclibs.php, Line: 285
[18-May-2015 19:46:34 Europe/Berlin] Exception: PHP Warning: file_get_contents(/opt/psa/var/sso.sp.pem): failed to open stream: No such file or directory; File: /opt/psa/admin/externals/xmlseclibs.php, Line: 285
file: /opt/psa/admin/plib/Smb/Exception/Syntax.php
line: 56

[code]..

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Plesk 11.x / Linux :: Failed To Update Panel 11.5.30

May 22, 2014

PRODUCT, VERSION, MICROUPDATE, OPERATING SYSTEM, ARCHITECTURE

11.5.30 Update #44, Ubuntu precise 64bit

PROBLEM DESCRIPTION

Upgrade fails with message: Failed to update Panel.you can send the update log to Parallels support. View the update logs (May 22, 2014). Copy the logs to your computer before you close this message.

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Plesk 12.x / Linux :: Panel MU Update Notifications

Nov 5, 2014

On one CentOS 6.5 Plesk 12.0.18 install (with all MUs applied) each time an admin logs in a notification is displayed ("Plesk was successfully updated. View detailed information on the updates.") and once a week the panel generates an email notification (Plesk panel updated successfully).

Other Plesk 12.0.18 servers that are set to automatically update aren't generating this email notification or displaying the "green" notification upon login to the Plesk Panel. Is there a flag, tmp file, or a DB trigger that isn't being set properly to cause this?

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Plesk 11.x / Linux :: Upgrade Parallels 11.5 To 12 From Panel

Dec 25, 2014

is it safe to Upgrade Parallels 11.5 to 12 from the panel

OS
CentOS 5.10 (Final)
Panel version11.5.30 Update #48, last updated at Nov 21, 2014 02:33 PM

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Plesk 11.x / Linux :: Can't Connect To Control Panel

Sep 10, 2014

after the login page, a blank page appears and I can't access to the Plesk Control Panel :

in the file : /var/log/sw-cp-server/error_log

2014/07/09 14:45:04 [error] 7422#0: *3551 FastCGI sent in stderr: "Primary script unknown" while reading response header from upstream, client: 91.204.25.4, server: , request: "GET /admin/ HTTP/1.1", upstream: "fastcgi://unix:/var/run/sw-engine.sock:", host: "91.204.25.4:8443", referrer: "https://91.204.25.4:8443/"

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Plesk 11.x / Linux :: Deleted Panel And Sites Are Gone

Sep 9, 2014

I just want to remove plesk and installed again. i saw (URL...) this page. use this code but plesk not removed. my sites are gone.how can i get back my site? what i should install.When i try install plesk 12 says you already install version 11.0.9

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Plesk 12.x / Linux :: TLS 1.2 Only Working In Panel And Not On Domains

Sep 9, 2014

I have a server which I am using for multiple clients. Some with SSL enabled, some without. I have added custom ngingx conf files for nginxDomainVirtualHost.php and nginxWebmailPartial.php in /usr/local/psa/admin/conf/templates/custom and modified the following lines to try and harden security:

Code:
ssl_protocols TLSv1 TLSv1.1 TLSv1.2;
ssl_ciphers "EECDH+ECDSA+AESGCM EECDH+aRSA+AESGCM EECDH+ECDSA+SHA384 EECDH+ECDSA+SHA256 EECDH+aRSA+SHA384 EECDH+aRSA+SHA256 EECDH+aRSA+RC4 EECDH EDH+aRSA RC4 !aNULL !eNULL !LOW !3DES !MD5 !EXP !PSK !SRP !DSS";
ssl_prefer_server_ciphers on;

After reconfiguring using

Code:
/usr/local/psa/admin/bin/httpdmng --reconfigure-all

I check in /etc/nginx/plesk.conf.d/vhosts/<domain>.conf and the changes are shown correctly there but browsers and online tools such as [URL] .... still say that the sites are using 128 bit encryption and TLS 1.0.

The Plesk admin panel itself displays 256 bit encryption and TLS 1.2.

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Plesk 11.x / Linux :: Remove Forwarder For Panel 11.5

Oct 9, 2014

I had forwaded a domain

say mydomain.com
to yourdomain.com

Which works fine and no issues

Now I wish to remove the forwarders and make the website active and visible

I am attaching the snap shots to show what I tried

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Plesk 12.x / Linux :: Panel Login 404 Error

Jun 9, 2014

After a fresh install on a Debian Wheezy system, I get the following error(s) when trying to access the control panel.

https://sub.example.com:8443/
404 Not Found
Nginx

My log

Code:
2014/06/09 19:04:15 [warn] 32236#0: conflicting server name "" on 0.0.0.0:8443, ignored
2014/06/09 19:04:26 [error] 22597#0: *43 "/usr/share/html/index.html" is not found (2: No such file or directory), client: 68.51.77.126, server: , request: "GET / HTTP/1.1", host: "sub.example.com:8443"

While http://sub.example.com:8880/ works fine

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Plesk 11.x / Linux :: Can Only See 5 Out Of 12 Domains In Control Panel

Nov 16, 2014

I have 12 domains in my control panel but i only see 5 domains in my control panel but all 12 domains are working they are up but only see 5 in control panel....

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Plesk 12.x / Linux :: Add And Remove Product Components Panel

Apr 15, 2015

I am using Plesk 12 on Centos 6.

The Add and Remove Product Components panel lists various options to install.

There are options to add PHP 5.6, PHP 5.5, PHP 5.4, PHP 5.3 and 5.2 support. None of these are installed.

At the same time under a heading Web hosting features there is a PHP5 support that is installed.

What is the difference between these two references for same PHP5?

Does the panel allow installing PHP5 from two places?

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Plesk 12.x / Linux :: PHP-FPM Installed But Not Showing Anywhere In Control Panel

Apr 8, 2015

I've installed PHP-FPM into Plesk 12 and it is showing as a running service. However I can't find any way of enabling it per site at all. I'm still just getting the 3 standard PHP options:

Apache module
CGI application
FastCGI application

The documentation states the option would be available on a per-site basis but it isn't.

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Plesk 12.x / Linux :: Redirecting To Server URL For Login To Panel

Mar 25, 2015

How do they redirect to the Server URL in CPanel.

Eg. <Domain.tld>/cpanel

I looked for directory called /cpanel but non-exist.

I wish to use the same method to redirect to Plesk Panel <Domain.tld>/ppp if possible.

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Plesk 11.x / Linux :: Changed Panel SSL Certificate But Webmail Still Uses Old One

Jul 7, 2014

I created a new SSL certificate and made that the default for the Panel in the SSL Certificates section. That works fine.

But my webmail URLs are still using the old certificate. E.g. https://webmail.mydomain.com

How do I update to the new certificate for webmail?

EDIT: creating a certificate for mydomain.com and using it in the Hosting Settings section did not work.

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Plesk 12.x / Linux :: Control Panel Is Very Slow To Load?

Apr 17, 2015

I've been having a few issues with the control panel navigation is running slow even though I have heaps of resources available and free. The server is located locally and have no problems surfing websites attached to the same server.

When I login as admin, it can take 25 seconds to load into the first screen.

CPU GenuineIntel, Intel(R) Xeon(R)CPU E5649 @ 2.53GHz
Version Parallels Plesk v12.0.18_build1200140606.15 os_CentOS 6
OS CentOS 6.6 (Final)
Memory Available 6GB used 2.5-3GB
HDD: 300GB/ approx 130GB Free

I have tried issuing a /etc/init.d/psa restart command and has made no difference.

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Plesk 11.x / Linux :: Two Passwords For Admin In Control Panel?

Nov 14, 2014

Why can i login with two different passwords for the user admin in plesk control panel?

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Plesk 11.x / Linux :: Update Of Parallels Panel Has Failed

Aug 4, 2014

I have Parallels Plesk Panel v.11.5.30 on CentOS (Linux version 2.6.32-431.3.1.el6.x86_64) and I get error message whenever Plesk tries autoupdates.

Problem started to appear just after I updated server with atomicorpURL....When I try to update manually through console (yum update) I get following error:

Code:
warning: rpmts_HdrFromFdno: Header V3 RSA/SHA1 Signature, key ID 4520afa9: NOKEY
Retrieving key from file:///etc/pki/rpm-gpg/RPM-GPG-KEY.art.txt

The GPG keys listed for the "CentOS / Red Hat Enterprise Linux 6 - atomicrocketturtle.com" repository are already installed but they are not correct for this package.Check that the correct key URLs are configured for this repository.When I try to update any component manually through panel I get following error (This is for Apache web server support):

Code:
Installation started in background
Loaded plugins: fastestmirror, priorities
Loading mirror speeds from cached hostfile
* atomic: www7.atomicorp.com
* base: mirror.checkdomain.de
* extras: mirror.checkdomain.de
* updates: mirror.checkdomain.de

[code]....

Fatal error during packages installation: The GPG keys listed for the "CentOS / Red Hat Enterprise Linux 6 - atomicrocketturtle.com" repository are already installed but they are not correct for this package.Check that the correct key URLs are configured for this repository.YumBaseError: The GPG keys listed for the "CentOS / Red Hat Enterprise Linux 6 - atomicrocketturtle.com" repository are already installed but they are not correct for this package.Check that the correct key URLs are configured for this repository. Error: Failed to run the Yum utility.The Yum utility failed to install the required packages.Attention! Your software might be inoperable.

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Plesk 12.x / Linux :: Disable Root Account For Panel

Feb 8, 2015

Is it possible to disable to root login to the panel? I do not mean the SSH login.

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