Plesk 11.x / Linux :: Deleted Panel And Sites Are Gone
Sep 9, 2014
I just want to remove plesk and installed again. i saw (URL...) this page. use this code but plesk not removed. my sites are gone.how can i get back my site? what i should install.When i try install plesk 12 says you already install version 11.0.9
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Dec 15, 2014
When you delete a site backup from its "Backup Manager" Panel, it is removed and no longer displayed in the Panel. However, I cannot tell if this action actually does anything with the real site backup files in "/var/lib/psa/dumps". Does this action merely remove it from PSA's database but not touch any actual files? If this is true, then how are site backup files supposed to be managed if this action doesn't actually delete them?
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Jun 23, 2008
I was getting segmentation fault errors in logwatch, so I asked them if this is a problem with the server.
They suggested an fschck. No problem, I suggested they do this because I am not technically-inclined enough to trust myself.
They inform me they need to unmount to prevent corruption or data loss.. fine. they inform me there's an application or configuration that is preventing them from doing so. No problem. I asked them to restore my sites (which began showing as 404 since they began)... they didn't seem to know what I was talking about.
Now my ticket as been escalated to tech support. HOW DID THIS HAPPEN. No scan was performed! All of my accounts were WIPED. My sql databases are still there... but EVERYTHING relating to any account on my server is EMPTY.
I'm attempting a home backup restore now. I have backups of everything, but this was not my choice of events for a Monday morning at 3am!
I should also mention I am getting chargebacks up the wazoo right now, because my customers are thinking I took their money and ran!
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Mar 10, 2015
For some reason non-exisiting/delete FTP accounts still have access to the server. When I tried to delete the account, it gave an error stating that a process is using it, however, it was not being used at the time. From there, the ftp account was removed from the list, but for some reason it can still log in as if it exists.
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Sep 24, 2009
dreamhost deleted all sites and cancel the account without any notifications!
they just say "Customer agrees to not engage in activities pertaining to Black Hat SEO, Spamdexing, and so-called "Scraper sites."
but i have nothing of that. maybe some mistake have happend and some content was uploaded wrongly... Why not to ask to remove that?
i just have web-site like directory with google adsence and thats all off it!
i can you beleive before the cancelation thay send me a letter that my money that i gave them for next year is happily got!
that a shamely bad guys!
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Oct 29, 2014
I have done many tests and always fails.= Plesk 9.5 to Plesk 12 =
I perform a migration with several domains from Plesk 9.5 and Plesk 12, it runs well. Then I remove all the migrated domains in Plesk 12 server. Then I perform a new migration with the same domains from the same server with Plesk 9.5 to the same server with Plesk 12 and it fails.The reason is that Plesk 12 doesn't remove the databases attached to the subscriptions. The new migration tries to deploy the databases and it can't because the same databases with the same users are deployed already.
I tried to remove the databases with `plesk bin database` and it was not enough. Maybe the same error will show when you migrate from Plesk 11.5/12 to Plesk 12.
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Sep 21, 2014
I recently updated from 11.5 to 12. After the update, my PHP session files are no longer being deleted.
I followed the steps in article 119500 [URL] ..... I was able to run the steps manually but cron does not seem to able to run them automatically.
The PHP sessions folder permissions seem correct:
drwx-wx-wt 2 root root 548864 Sep 21 12:12 session
The "/etc/php.ini" file seems reasonable and the session file path seems correct:
session.save_path = "/var/lib/php/session"
But the session files never get deleted automatically. The session folder fills up quickly and I have been deleting session files manually while trying to resolve the problem. How can I verify that the default Plesk cron jobs are set up and running properly?
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Jun 11, 2015
We had many backups stored on our Plesk 12 server about 51 GB in total.
After reducing the backups back to 10 GB by removing old backups through the Backup Manager.
The issue is that Health Monitor still reported that there was low diskspace displayed by color yellow. And it look Health Monitor over 16 minutes to change the alarm level from Yellow to Green
However the statistics at the specific subscription still present the Backup usage of 51 GB's whilest they are no longer there.
What can i do about this in order to speed up the synchronization?
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Apr 15, 2015
I'm trying to get a list of all sites on a Plesk 12 server. This is the request:
Code:
<?xml version="1.0" encoding="UTF-8"?>
<packet version="1.6.6.0">
<site>
[Code].....
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Apr 17, 2015
I think my server underwent a DDoS attack a couple weekends ago. Anywho, I get over 300 CRON emails with this error in it, they were supposed to be sent over the several weeks, I Hard-rebooted my server and it then finally sent all those emails at once. Running Debian 7.8. The email said this:
Email Heading:
Cron <root@raptor2720> [ -x /usr/lib/php5/maxlifetime ] && [ -x /usr/lib/php5/sessionclean ] && [ -d /var/lib/php5 ] && /usr/lib/php5/sessionclean /var/lib/php5 $(/usr/lib/php5/maxlifetime)
Email Body: find: invalid predicate `-ignore_readdir_race'
I try command line:
ROOT: sudo /etc/init.d/psa start
[FAILing psa... [....] Starting Plesk engine pool manager: sw-engine-fpm failed!
[Code] .....
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Apr 30, 2015
Started after last update 12.0.18 Update #44 (on CloudLinux): I can send mail wia created mailboxes, but sites can not send mail, contact forms say "Failed to send your message." maillog file also do not indicate sending any messages from domains. Wordpress restore password claims:
"The e-mail could not be sent.
Possible reason: your host may have disabled the mail() function."
php.ini is default:
safe_mode = Off
disable_functions = is empty
The issue about not sending mail from domains was - old versions of LVE anf CageFS are incompatible with latest plesk update, updating them caused all sites in Cagefs to throw error 500 with log string: "SecureLVE jail error Invalid regexps: no match for path to base home directory". It was fixed by changing cagefs.base.home.dirs regexp to the real sites folder location. Enabling cagefs back removed one of the files it shouldn't:
"Removed file /var/cagefs/81/xxx/etc/php.d/soap.ini"
So be carefull to place necesssary files back.
For now everything works.
Click to expand...
Click for original message
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Sep 14, 2014
I have 2 IPs for my vServer. Plesk automatically add both addresses to the Plesk Panel. One of the ip address I want to use for another service (openvpn). The Problem is, that i can't delete the IP from the Plesk panel.
I got the message: Fehler: String was provided for unescaped parameter host.
There are no reseller or customers who use this IP. So how can i solve this problem and delete the IP from the Panel?
Using Plesk 12.0.18
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Jul 25, 2014
I want to upgrade to Plesk 12, but want to make sure current version of 11.5.30 is working properly.Whenever Plesk tried to update I get the following error.Installing packages
Loaded plugins: fastestmirror, priorities, refresh-packagekit
Loading mirror speeds from cached hostfile
* atomic: www5.atomicorp.com
* epel: mirror.compevo.com
437 packages excluded due to repository priority protections
[code]....
Fatal error during packages installation: The GPG keys listed for the "CentOS / Red Hat Enterprise Linux 6 - atomicrocketturtle.com" repository are already installed but they are not correct for this package.Check that the correct key URLs are configured for this repository. YumBaseError: The GPG keys listed for the "CentOS / Red Hat Enterprise Linux 6 - atomicrocketturtle.com" repository are already installed but they are not correct for this package. Check that the correct key URLs are configured for this repository.
ERROR: Failed to run the Yum utility.The Yum utility failed to install the required packages.
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Mar 10, 2015
Does Plesk's own server, "sw-cp-server" use a different PHP binary than is used for hosted sites?I've found the .ini, /usr/local/psa/admin/conf/, but I can't figure out where the binary would be? I'm trying to run some WP-CLI commands, but some functions I have disabled in the default PHP.ini are required by WP-CLI.
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Jan 30, 2015
I have several clients still using WinXP. How do I disable SNI for SSL certificates ( and just use old IP way )?
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Feb 4, 2015
After having some issues with my server mail program i read an article online where i though removing psa-courier-imap will resolve my mail problems.
Now nor my email is working but also i lost my plesk panel. Going to plesk ip address there's nothing anymore.Checked my server and is printing i have plesk 11.0.9 installed but is nowhere to find. I try to install psa-courier-imap again but yum cant find it.
Everything working on the server including all sites are available on the web.The only think i'm missing is the Plesk login page.
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Jun 21, 2014
ERROR: Zend_Db_Statement_Exception: SQLSTATE[HY000]:
General error: 126 Incorrect key file for table '/tmp/#sql_50f_0.MYI'; try to repair it (Pdo.php:234)
After upgrading to v12 i have no access to the plesk panel. The message above is shown.
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Dec 17, 2014
We have installed Plesk 12 on a fresh up to date Ubuntu 14.04 x64 server.
After installation, and before any migration, we have moved some folders:
- /var/www/vhosts -> /opt/vhosts
- /var/qmail -> /opt/qmail
- /var/mysql -> /opt/mysql
We have created symlinks, modified some configuration files (Plesk included) and ran domains reconfiguration script (zero domain installed, but just in case the script will do anything else).
After that, we have launched Plesk Migration Wizard (from Plesk 9 to last release).
Everything has worked fine: all domains have been migrated on our new folders (/opt based) and owners has been correctly defined for each domain. The same for MySQL and all mail accounts.
We have checked Apache VirtualHost configured by Plesk Migration Wizard : our new folders are used (/opt).
So all seems to be ok.
But now, all websites (configured with Apache and Apache PHP module) returns 403 Forbidden error.
We have try changing to FastCGI with Apache same error.
We have try changing to full Nginx (PHP and static files), some websites run.
We have checked some KB (112884, 800) but all seems to be good.
Is there any steps we have omitted when we move folders ?
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Jul 8, 2015
After successfully changing to a fresh created dhparam pem and a reissue of my certificate all was well.
A couple of other things needed to be done so I followed the article: [URL] ....
nginxDomainVirtualHost.php was already present so the only thing I did was adding the ciphers I got from another site (ciphers that also gave me XP and IE8 support etc.)
After executing the httpdmng --reconfigure-all command I instantly got a error message:
Details: (timestamp) ERR [util_exec] proc_close() failed
(timestamp) ERR [panel] Apache config (14364042360.16209100) generation failed:
Template_Exception: nginx: [emerg] unknown directive "HIGH:!aNULL:!MD5"
[Code] .....
Why are "HIGH:!aNULL:!MD5" unknown directives? How can I merge:
ssl_ciphers
EECDH+AESGCM:EDH+AESGCM:AES256+EECDH:AES256+EDH:ECDHE-RSA-AES256-GCM-SHA384:
ECDHE-RSA-AES128-GCM-SHA256HE-RSA-AES256-GCM-SHA384HE-RSA-AES128-GCM-SHA256:
ECDHE-RSA-AES256-SHA384:ECDHE-RSA-AES128-SHA256:ECDHE-RSA-AES256-SHA:
[Code] ....
into these these automatically created @domainname.conf files of all my sites without getting this error.
I'm hosting 5 sites, all 5 sites are down now because of the missing conf files.
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Jun 21, 2015
I am seeing some some some strange behaviour when password protecting directories served by nginx and PHP-FPM. If I have a site set up so that 'Process PHP by nginx' is selected under ('Websites & Domains>Web Server Settings>nginx settings') and set up password protection ('Websites & Domains>Password-Protected Directories') PHP pages are still served without asking for a password.
If I untick 'Process PHP by nginx' the behaviour returns to normal and an attempt to any access files results in the password request.Is this behaviour by design? If so, it is not made clear when you set up the password protection that it will not apply to PHP pages if you have nginx process the PHP pages.
OS: CentOS 6.6 (Final)
Plesk version: 12.0.18 Update #51
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Dec 29, 2014
Today I reboot my server. And after that my sites are not opening.
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Sep 25, 2014
OS: Centos 6.5
Plesk Version: 12.0.18
Recently, we had trouble with Horde, which I Re-installed. However, since then any change that is made to a domain in plesk (changing mailbox settings, domain settings, hosting settings) All website show the default plesk page and I will have to re-run the reconfigure-all command in SSH to bring them all back up. Sometimes even that won't work and I will have to re-run the bootstrap repair command. We were actually on Plesk 11 when this started happening, so we upgraded to Plesk 12, but unfortunately this did not fix the issue.
We have around 500 customer websites on this server, so obviously the changes are made often and the sites going down on every change isn't great at all.
I have a long list of these errors in my error Plesk error log:
2014/09/25 17:31:53 [error] 818#0: *1566 FastCGI sent in stderr: "Primary script unknown" while reading response header from upstream, client: *.*.*.*, server: , request: "$
But I can't seem to find out if this is the cause, or how to fix this error correctly on a Plesk install.
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Jul 11, 2014
I just created a new Domain "bernhardlinz.de" at the
Plesk Panel -> Websites & Domains -> Add new Domain
After the Creation the new Domain does not appear under "Websites & Domains".
I check the domain with
Code:
/usr/local/psa/bin/domain -i bernhardlinz.de
And all looks fine like my other, older domains:
Code:
General
=============================
Domain name: bernhardlinz.de
Owner's contact name: Bernhard Linz (admin)
Domain status: OK
[Code] ....
I can see the domain under "Mails" and also create new mail accounts. There are no Errors for this under
Code:
/usr/local/psa/admin/logs/panel.log
As i try to add the domain first i got a
Code:
[11-Jul-2014 21:41:35 Europe/Berlin] PleskUtilException: mailmng-outgoing failed: ERROR:outgoing:database disk image is malformed
Which I removed with the
Code:
/usr/local/psa/admin/sbin/mchk
Command I found in the Plesk forum. After that i could add the domain.
I try a add another fantasy domain - also works but alos not displaying in Panel "Websites & Domains"
I take a look at the Plesk-Database "psa" with the Build-In "phpMyAdmin"
I take a look at the table "domains" and it looks like the other entries.
The Server was restored a few days before from a Backup. After the restore i had have the problem the "mysql" service did not start. I fixed the problem with the description from [URL] ... (Start mysql in recoverymode, export all data, delete the content of the whole mysql folder /var/lib/mysql folder, init new database and import the exported data). After that all looks fine.
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May 18, 2015
Following the update from 11 to Plesk 12 (and installing latest Ubuntu fixes), the Plesk panel access is broken. Welcome page says:Can not load key: key is empty.And of course, no way to login the mgt interface. All services appear up, so this is only affecting the panel web service.
Fishing out the panel.log, it appears to be at a lower level than I initially thought (see below): experiencing issues after updating from 11 to 12 on Ubuntu (12)?
[18-May-2015 19:46:34 Europe/Berlin] PHP Warning: file_get_contents(/opt/psa/var/sso.sp.pem): failed to open stream: No such file or directory; File: /opt/psa/admin/externals/xmlseclibs.php, Line: 285
[18-May-2015 19:46:34 Europe/Berlin] Exception: PHP Warning: file_get_contents(/opt/psa/var/sso.sp.pem): failed to open stream: No such file or directory; File: /opt/psa/admin/externals/xmlseclibs.php, Line: 285
file: /opt/psa/admin/plib/Smb/Exception/Syntax.php
line: 56
[code]..
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May 22, 2014
PRODUCT, VERSION, MICROUPDATE, OPERATING SYSTEM, ARCHITECTURE
11.5.30 Update #44, Ubuntu precise 64bit
PROBLEM DESCRIPTION
Upgrade fails with message: Failed to update Panel.you can send the update log to Parallels support. View the update logs (May 22, 2014). Copy the logs to your computer before you close this message.
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Nov 5, 2014
On one CentOS 6.5 Plesk 12.0.18 install (with all MUs applied) each time an admin logs in a notification is displayed ("Plesk was successfully updated. View detailed information on the updates.") and once a week the panel generates an email notification (Plesk panel updated successfully).
Other Plesk 12.0.18 servers that are set to automatically update aren't generating this email notification or displaying the "green" notification upon login to the Plesk Panel. Is there a flag, tmp file, or a DB trigger that isn't being set properly to cause this?
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Dec 25, 2014
is it safe to Upgrade Parallels 11.5 to 12 from the panel
OS
CentOS 5.10 (Final)
Panel version11.5.30 Update #48, last updated at Nov 21, 2014 02:33 PM
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Sep 10, 2014
after the login page, a blank page appears and I can't access to the Plesk Control Panel :
in the file : /var/log/sw-cp-server/error_log
2014/07/09 14:45:04 [error] 7422#0: *3551 FastCGI sent in stderr: "Primary script unknown" while reading response header from upstream, client: 91.204.25.4, server: , request: "GET /admin/ HTTP/1.1", upstream: "fastcgi://unix:/var/run/sw-engine.sock:", host: "91.204.25.4:8443", referrer: "https://91.204.25.4:8443/"
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Sep 9, 2014
I have a server which I am using for multiple clients. Some with SSL enabled, some without. I have added custom ngingx conf files for nginxDomainVirtualHost.php and nginxWebmailPartial.php in /usr/local/psa/admin/conf/templates/custom and modified the following lines to try and harden security:
Code:
ssl_protocols TLSv1 TLSv1.1 TLSv1.2;
ssl_ciphers "EECDH+ECDSA+AESGCM EECDH+aRSA+AESGCM EECDH+ECDSA+SHA384 EECDH+ECDSA+SHA256 EECDH+aRSA+SHA384 EECDH+aRSA+SHA256 EECDH+aRSA+RC4 EECDH EDH+aRSA RC4 !aNULL !eNULL !LOW !3DES !MD5 !EXP !PSK !SRP !DSS";
ssl_prefer_server_ciphers on;
After reconfiguring using
Code:
/usr/local/psa/admin/bin/httpdmng --reconfigure-all
I check in /etc/nginx/plesk.conf.d/vhosts/<domain>.conf and the changes are shown correctly there but browsers and online tools such as [URL] .... still say that the sites are using 128 bit encryption and TLS 1.0.
The Plesk admin panel itself displays 256 bit encryption and TLS 1.2.
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Oct 9, 2014
I had forwaded a domain
say mydomain.com
to yourdomain.com
Which works fine and no issues
Now I wish to remove the forwarders and make the website active and visible
I am attaching the snap shots to show what I tried
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Jun 9, 2014
After a fresh install on a Debian Wheezy system, I get the following error(s) when trying to access the control panel.
https://sub.example.com:8443/
404 Not Found
Nginx
My log
Code:
2014/06/09 19:04:15 [warn] 32236#0: conflicting server name "" on 0.0.0.0:8443, ignored
2014/06/09 19:04:26 [error] 22597#0: *43 "/usr/share/html/index.html" is not found (2: No such file or directory), client: 68.51.77.126, server: , request: "GET / HTTP/1.1", host: "sub.example.com:8443"
While http://sub.example.com:8880/ works fine
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