Plesk 12.x / Linux :: Webmail Is Showing 500 Internal Server
Jun 25, 2015
I was following this tutorial to resolve the 500 internal error I get when I visit webmail.example.com and it says:
Ensure that the '/var/www' is not a symlink to any other directory# ls -ld /var/www lrwxrwxrwx 1 root root 14 Oct 24 11:14 www -> /mnt/data/www/.You need to remove the symlink and change the vhosts location by using the transvhosts.pl utility: when I run the above command, it gives me this: ls -ld /var/www drwxr-xr-x 9 root root 4096 Jun 18 02:58 /var/www this means I have a symbolic link ? how can I delete it ? and if I delete it will it effect anything?
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Nov 29, 2014
I have used plesk 11.5 and never had problem before. I installed Plesk 12 and Migrated sites + created new email to test as well. When I go to webmail webmail.domain.com
I get the login screen from round cube which i want.
Then I enter login + password and I get 500 Internal Server Error.
Apache Server at webmail.domaincom Port 80
It worked fine on 11.5
Linux CentOS 6.6
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Jul 11, 2014
I have a problem with webmail (horde). Horde Webmail show the wrong time, 2 hours to late. It look like that horde show the UTC time, but not the CEST "Europe/Berlin" of my server. I can change that over "preferences" -> "global preferences" -> "locale and time" and change "Your current time zone" from "Default" to "Europe/Berlin". This will now show the correct time (timezone), but this is not the solution because this will do all webmail users.
How can i change the default timezone in Horde?
Output from shell
#my timezone and this will show in all things but not in webmail horde
[root@www /]# date
Fr 11. Jul 17:32:14 CEST 2014
#this time look like the default time in horde
[root@www /]# date -u
Fr 11. Jul 15:33:31 UTC 2014
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Apr 21, 2009
Today when I try to access lxadmin, lxadmin give me the big 500 - Internal Server Error. The weird thing is my website stll works fine :p but of course I can't do anything like add domain and create database.
Also I try to update lxadmin via SSH and I get this:
Code:
-bash-3.1# /script/upcp
/script/upcp: line 3: lphp.exe: command not found
I need help with fixing lxadmin panel.
I already post this question in lxadmin forum but the chance they answering my question is somewhat low..
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Jul 11, 2007
2 of my Cpanel server suddenly came up this error...
[url]
[url]
I have no problem using
[url]
[url]
I run /scripts/upcp but it's not helpful
--- how do i solve this problem? ---
Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, webmaster@domain and inform them of the time the error occurred, and anything you might have done that may have caused the error.
More information about this error may be available in the server error log.
Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.
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Nov 29, 2014
My requirement is to redirect all hosted domain's webmail to the main hosting webmail url .. how can this be achieved ?
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Oct 31, 2014
I'm trying to migrate a Plesk 9.5 to a Plesk 12 via the tools.
I tested some domains before doing he whole but I have a "big" domain who make an error:
ERROR: Call to a member function updateUser() on a non-object (Abstract.php:930)
I already checked on google, tested the solution but each time I do the migration, it crash again...
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Oct 18, 2014
Upgraded Plesk 11.5 to 12, enabled rouncube and got an Internal server error when trying to load webmail.domain.com
In /var/log/plesk-roundcube/errors found an error:
PHP Warning: system() has been disabled for security reasons in /usr/share/psa-roundcube/bin/update.sh on line 161
Changed php.ini settings, restarted apache, same internal server error, but no more errors in log.
Tried /usr/share/psa-roundcube/bin/update.sh
Got errors:
WARNING: File type detection doesn`t work properly!
Please check the 'mime_magic' config option or the finfo functions of PHP and run this script again.
WARNING: Mimetype to file extension mapping doesn't work properly!
Please check the 'mime_types' config option and run this script again.
Tried to reinstall roundcube in Plesk
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Oct 29, 2014
I have experiencing strange behaviour of Plesk admin panel. Actually there were a lot of issues similar with 500 Internal Server error but mine is a bit different..
This is the log came from the '/var/log/sw-cp-server/error_log'
/bin/sh: /usr/share/sw-cp-server/applications-conf.sh: Permission denied
Cannot find config item ["global/SERVERsocket==:8443", ".php", 0]
2014-10-29 19:38:22: (mod_fastcgi.c.1068)
[Code] ....
As you can see there is a line starts with /bin/sh: /usr/share/sw-cp-server/applications-conf.sh: Permission denied and i tried to change this one for permission like 0755 or alternatives for a run but nothings changed. Btw i have plenty of disk space, it wasn't also the case.
I cannot even login with my domain name without 'https' and with the port 8880. It's again giving me the same issue.
BTW i want to give a little extra information; it was a long time that Plesk admin panel working but after today it's stuck in 500 Internal server error. What i tried today that to follow 'How to generate custom self-signed SSL certificates and apply it to Postfix: [URL] ....' , but after 6th step i was decied to stop because i couldnt find the root.pem file a minute and than i wanted to try on plesk and i saw the bad news I don't know it was related but i wanted to share.
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Apr 28, 2015
To automate some tasks for some projects I'm working on, I need to be able to automatically create or delete ftp-users.
Creating and listing ftp-accounts is working great, but when it comes to deleting them I run into an internal server error. Before my script gets the response it's waiting for, the script crashes.
- When live watching the Apache error-log with 'tail -f', the terminal-session is exited with 'Killed (core dumped)'
- Apache error-log shows:
Code:
(104)Connection reset by peer: mod_fcgid: error reading data from FastCGI server, referer: http://example.com/ftp.php?action=delete
Premature end of script headers: ftp.php, referer: http://example.com/ftp.php?action=delete
- Webbrowser shows default '500 Internal Server Error'
I have checked and changed time-out settings, but it didn't work. Error occurs a few seconds after executing, while the timeouts are set to 60 to 90 seconds.
Packet send to Plesk:
Code:
<?xml version="1.0" encoding="UTF-8"?>
<packet version="1.6.6.0">
<ftp-user>
[Code].....
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Mar 30, 2015
When i try to restore a domain from Server Repository I am getting this strange error
Internal server error:
ERROR: Call to a member function write() on a non-object (Apache.php:821)
How could I fix it?
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Jul 1, 2013
I am having the problem that with certain domains when they try to login in to webmail they ares seeing:
Connection to storage server failed.
Under the login windows and they are now allowed access.
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Jan 21, 2007
I have a customer who is having trouble with his account and would like to help him out. He has a VPS from a totally different provider and his Bandwidth usage is 20x normal.
In his awstats, the internal page views is showing a huge number of views to totally different domain names such as Yahoo.com etc
Has anyone ever dealt with this before or have any experience with what it is and how to stop it?
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Aug 27, 2014
I have a problem with e-mail management. I have 4 subscriptions and for 3 of them I do not have problem.
For one of them, mail tab not showing. Obviously I check the checkbox "Enable mail management functions in Panel"...
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Sep 15, 2014
I have a domain that has a ton of alias domains in my panel.
If I get it to show "All" entries per page, change it to "Active List", and get back to "Classic List", they show up correctly.
Nevertheless, I have to do it every single time I log in to the panel.
Pagination also doesn't seem to work in 10, 25 and 100 entries if I don't do that.
That started happening after some update on version 12.
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Apr 8, 2015
I've installed PHP-FPM into Plesk 12 and it is showing as a running service. However I can't find any way of enabling it per site at all. I'm still just getting the 3 standard PHP options:
Apache module
CGI application
FastCGI application
The documentation states the option would be available on a per-site basis but it isn't.
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Dec 30, 2014
When copy a database, plesk would copy it but hung at creating the db user, therefore, the database cloning message keeps on showing
Cloning the database xxxxxx to the database xxxxx. You will be notified of the progress by email (xxxxxxx).
*I checked if the database was copied, it showed it did but the user was not created for that newly copied one.
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Jul 1, 2014
unfortunately plesk was upgrading automatically and something goes wrong.The update is successfully installed but now I can't see all the website images...I'm running this plesk version: Plesk version12.0.18 Update #6, last updated at July 1, 2014 03:24 AM...Is there something that can I do for restoring images?
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Dec 8, 2014
Domains are not showing up in control panel but they are working...
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May 24, 2014
I had an SSL cert that is about to expire so I purchased a new one, installed it, uninstalled the soon to expire cert. Went into Tools and Settings > IP Addresses, and assigned the new certificate to the IP.
Although I deleted the old certificate, it still shows in a browser as well as when I test the domain at a SSL server testing website. The new certificate shows also in both browser and test website, but it is a secondary certificate after the soon-to-expire cert.
How do I get rid of the original certificate?
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Jul 4, 2015
I added a new domain to an existing subscription. I added the domain website as a forward to a domain that has frame forwarding to another domain.
When I go into domains, I can see the domain, but when I open it in control panel, I cannot find the domain.
I need to completely remove it at this point, but can find nowhere to make this happen.
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Jun 29, 2015
we have a problem with internal statistics in one of our servers with plesk, statistics don't update, trying command line at server with "/usr/local/psa/ admin/sbin/statistics --calculate-one --domain-name=domain.tld" we have this result:
[2015-06-29 11:17:23] ERR [util_exec] proc_close() failed
WARNING during statistics_collector execution: : statistics[22087]: Statistics info parsing error: Number value is out of range for expected type. Error occured at offset 856, character '9'.
[2015-06-29 11:17:29] ERR [statistics[22087]: Statistics info parsing error: Number value is out of range for expected type. Error occured at offset 856, character '9'.] ERROR during statistics_collector execution:
We can update some domains from command line, but others fail and cron dont update any, maybe if one fail the cron command stop working?
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Apr 16, 2015
Domain abc.com is hosted on our server, it has a hosted e-mail 123@abc.com. This e-mail adress keeps getting SPAM messages from an address abc@srv2.xyz.com (where srv2.xyz.com is our server FQDN). What we understood by reading the headers (posted below) is that someone is sending an e-mail to support@abc.com. This e-mail adress, as configured in Plesk, redirects e-mails to 123@abc.com. But we don't understand how someone managed to send an e-mail from an unexistent abc@srv2.xyz.com to it.
Here are the headers:
DomainKey-Status: no signature
Return-Path: <Coulter_Faustinoa1@aspli.com>
X-Original-To: 123@abc.com
[Code].....
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Jul 14, 2012
I upgraded from 10.4.4 to 11.0.9 and saw no errors in the process, everything was fine. However when I checked the sites after, all of them (including sub-domains) were showing the default domain page. All the files are still there no problem, and as a test I deleted a subdomain a recreated it and it worked fine.
I have a feeling it's something to do with IP addresses (I currently have two set up - most sites use one and about only 5 use the other) as going to the subscription and changing the IP address over to the other one then back to the original seems to make the site show up for most sites. I can't do this on all sites though - any commands to reconfigure everything and get it all back in to place?
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Dec 25, 2014
I need to know how to configure awstats (Plesk's webstat) not to show report of downloads from a certain directory on my website.
(Plesk version 12.0.18)
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May 4, 2015
I have installed an SSL certificate on my website since last saturday the 1st of May, and forced redirection to https URLs via .htaccess.
Since then, I cannot see any statistics in AWStats. All values stops after the implementation of the certificate. How can I continue to have statistics for my secured web site ?
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Sep 15, 2014
We installed a new VPS with Centos and Plesk 12.
Domains are simply not showing in the controlpanel. We can see the subscriptions but its empty under the button 'Domains'. Newly created sites as well as migrated sites do not show.
Before we created or migrated a site to the server we changed psa.conf HTTPD_VHOSTS_D /home/httpd/vhosts
This is a legacy from our old servers and never has been a problem. I suppose this is not related, but just thought I should mention it.
The second problem with this server is that when we toggle the mailservice in 'Services management' the button reacts but does not change the state of qmail. It just keeps running. What can be wrong with this fresh installation?
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Jul 10, 2015
I'm planning on hosting some websites for customers. I am using Plesk 12. So far so good.
Now here's the problem. For some reason my host by default doesn't offer subdomains (unless I buy a more expensive package). Will this cause any problems? For example webmail.mydomain.com won't work because it uses a subdomain.
Will there be another way for customers to access their webmail?
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Dec 19, 2014
Trying to access any APS installed in Plesk i obtain this error: Internal error: Package with UID 'fb00f4ad-620a-4052-96b7-398bd99d9d6d' not found.The error panel.log:
[19-Dec-2014 13:17:19 Europe/Berlin] Exception: Package with UID 'fb00f4ad-620a-4052-96b7-398bd99d9d6d' not found.
file: /usr/share/aps_php/aps_php.php
line: 12519
[code]....
This post change the error, but i think that is not the correct way: [URL] ..... Any way to reinstall/regenerate APS database and anything related with it?
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Nov 7, 2014
i notice in the release notes for 11.0.9 update #63 that the 'internal php version is updated to 5.3.29'.i have been using php 5.4 for some time now (installed outside of plesk since php 5.4 it's over 3 yrs old now and php current versions are 5.7 now...).
IF i would install this update #63, is it going to DOWNgrade my php in use on the server for all of my sites? then i'll have to re-upgrade after installing #63. and if yes, when i install #64, #65, etc... do i have to do that from now on? how this automated update works under the covers so i can get the security updates without downgrading my php version in the future unintentionally.
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