Plesk 12.x / Linux :: Roundcube Internal Server Error?

Oct 18, 2014

Upgraded Plesk 11.5 to 12, enabled rouncube and got an Internal server error when trying to load webmail.domain.com

In /var/log/plesk-roundcube/errors found an error:
PHP Warning: system() has been disabled for security reasons in /usr/share/psa-roundcube/bin/update.sh on line 161

Changed php.ini settings, restarted apache, same internal server error, but no more errors in log.

Tried /usr/share/psa-roundcube/bin/update.sh
Got errors:
WARNING: File type detection doesn`t work properly!
Please check the 'mime_magic' config option or the finfo functions of PHP and run this script again.
WARNING: Mimetype to file extension mapping doesn't work properly!
Please check the 'mime_types' config option and run this script again.

Tried to reinstall roundcube in Plesk

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Plesk 12.x / Linux :: Roundcube Webmail 500 Internal Server Error

Nov 29, 2014

I have used plesk 11.5 and never had problem before. I installed Plesk 12 and Migrated sites + created new email to test as well. When I go to webmail webmail.domain.com

I get the login screen from round cube which i want.

Then I enter login + password and I get 500 Internal Server Error.

Apache Server at webmail.domaincom Port 80

It worked fine on 11.5

Linux CentOS 6.6 

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Roundcube With 500 Internal Server Error

Mar 24, 2009

Here is the log when I got 500 Internal Server Error

GET /webmail/ HTTP/1.1
Host: www.domain-name.com
User-Agent: Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.5; en-US; rv:1.9.0.7) Gecko/2009021906 Firefox/3.0.7
Accept: text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8
Accept-Language: en-us,en;q=0.5
Accept-Encoding: gzip,deflate
Accept-Charset: ISO-8859-1,utf-8;q=0.7,*;q=0.7
Keep-Alive: 300
Connection: keep-alive

--172dce78-F--
HTTP/1.0 500 Internal Server Error
X-Powered-By: PHP/5.2.9
Vary: Accept-Encoding,User-Agent
Content-Encoding: gzip
Content-Length: 20
Connection: close
Content-Type: text/html

--172dce78-H--
Apache-Handler: application/x-httpd-php
Stopwatch: 1237885301072213 12079 (504 908 11749)
Producer: ModSecurity for Apache/2.5.7 [url] ; core ruleset/1.6.0.
Server: Apache

--172dce78-K--

--172dce78-Z--

None of security rules is listed in that error log, so I am totally lost. It's working once when I restart apache, but after that, it's not working anymore.

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Plesk 12.x / Linux :: Internal Server Error During Migration

Oct 31, 2014

I'm trying to migrate a Plesk 9.5 to a Plesk 12 via the tools.

I tested some domains before doing he whole but I have a "big" domain who make an error:

ERROR: Call to a member function updateUser() on a non-object (Abstract.php:930)

I already checked on google, tested the solution but each time I do the migration, it crash again...

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Plesk 11.x / Linux :: Admin Panel - 500 Internal Server Error

Oct 29, 2014

I have experiencing strange behaviour of Plesk admin panel. Actually there were a lot of issues similar with 500 Internal Server error but mine is a bit different..

This is the log came from the '/var/log/sw-cp-server/error_log'

/bin/sh: /usr/share/sw-cp-server/applications-conf.sh: Permission denied
Cannot find config item ["global/SERVERsocket==:8443", ".php", 0]
2014-10-29 19:38:22: (mod_fastcgi.c.1068)

[Code] ....

As you can see there is a line starts with /bin/sh: /usr/share/sw-cp-server/applications-conf.sh: Permission denied and i tried to change this one for permission like 0755 or alternatives for a run but nothings changed. Btw i have plenty of disk space, it wasn't also the case.

I cannot even login with my domain name without 'https' and with the port 8880. It's again giving me the same issue.

BTW i want to give a little extra information; it was a long time that Plesk admin panel working but after today it's stuck in 500 Internal server error. What i tried today that to follow 'How to generate custom self-signed SSL certificates and apply it to Postfix: [URL] ....' , but after 6th step i was decied to stop because i couldnt find the root.pem file a minute and than i wanted to try on plesk and i saw the bad news I don't know it was related but i wanted to share.

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Plesk 12.x / Linux :: Removing FTP-user Through API Results In 500 Internal Server Error (PHP)

Apr 28, 2015

To automate some tasks for some projects I'm working on, I need to be able to automatically create or delete ftp-users.

Creating and listing ftp-accounts is working great, but when it comes to deleting them I run into an internal server error. Before my script gets the response it's waiting for, the script crashes.

- When live watching the Apache error-log with 'tail -f', the terminal-session is exited with 'Killed (core dumped)'
- Apache error-log shows:

Code:
(104)Connection reset by peer: mod_fcgid: error reading data from FastCGI server, referer: http://example.com/ftp.php?action=delete
Premature end of script headers: ftp.php, referer: http://example.com/ftp.php?action=delete
- Webbrowser shows default '500 Internal Server Error'

I have checked and changed time-out settings, but it didn't work. Error occurs a few seconds after executing, while the timeouts are set to 60 to 90 seconds.

Packet send to Plesk:

Code:
<?xml version="1.0" encoding="UTF-8"?>
<packet version="1.6.6.0">
<ftp-user>

[Code].....

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Plesk 12.x / Linux :: Internal Error In Backup - Restore Domain From Server Repository

Mar 30, 2015

When i try to restore a domain from Server Repository I am getting this strange error

Internal server error:

ERROR: Call to a member function write() on a non-object (Apache.php:821)

How could I fix it?

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Plesk 12.x / Linux :: Email Error With Roundcube - Authentication Failed

Jul 10, 2014

I have a VPS with plesk 12 I created an email account with one of my domains and when I try to send emails from this account through webmal of roundcube, I get the following error.: An error has occurred! SMTP Error (250): Authentication failed.

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Plesk 12.x / Linux :: Internal Error - Package With UID - Not Found

Dec 19, 2014

Trying to access any APS installed in Plesk i obtain this error: Internal error: Package with UID 'fb00f4ad-620a-4052-96b7-398bd99d9d6d' not found.The error panel.log:

[19-Dec-2014 13:17:19 Europe/Berlin] Exception: Package with UID 'fb00f4ad-620a-4052-96b7-398bd99d9d6d' not found.
file: /usr/share/aps_php/aps_php.php
line: 12519

[code]....

This post change the error, but i think that is not the correct way: [URL] ..... Any way to reinstall/regenerate APS database and anything related with it?

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Plesk 12.x / Linux :: Internal Error - Failed To Parse Metadata

Oct 28, 2014

My plesk version is 12.0.18.When I try to install wordpress I had this error:Internal error: Failed to parse metadata...MessageFailed to parse metadata...File aps_php.php Line10024.

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Plesk 12.x / Linux :: WordPress Tab Internal Error - Package With UID Not Found

Jul 7, 2015

I am getting Package with UID '9f03febe-57f4-4233-ace8-23f5ce964198' not found error.

I have applied this => [URL] ...

But problem is not solved this time I am getting same error but different UID number.

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Plesk 11.x / Linux :: Internal Error On Customer / Domain And Subscriptions Page

Apr 9, 2015

Getting this error on the customer, domain and subscriptions pages on Plesk 11.5 update 5.

Running CentOS 5.9

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Plesk 12.x / Linux :: File Sharing - Internal Error / Directory Does Not Exist

Jan 5, 2015

Since the update to #30 two separate installs on Ubuntu 14.04.1 LTS I'm getting the below error :

Internal error: The directory does not exist "admin"Click to expand...

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Plesk 12.x / Linux :: Internal Error - Filemng Failed / Permission Denied

Jun 24, 2015

Recently we had to rollback the Plesk database and Plesk version files to their pre-upgrade state, and rerun the upgrade procedure as it is described in the knowledge base [URL] ..... The update process then worked smoothly and we are now using the newest version 12.0.18 on CentOS 6 with the newest microupdates 1200150615.10.

But right after this update procedure we are not able to access some domains with the filemanager anymore. The browser shows the following error message:

Internal error: filemng: opendir failed: Permission denied System error 13: Permission denied
Message filemng: opendir failed: Permission denied System error 13: Permission denied
File Agent.php
Line 243
Type PleskUtilExceptio

The logfile: /usr/local/psa/admin/logs/panel.log is a bit more detailed

[URL] ....

What I did so far was the following:

1.) I checked out the knowledge base, specifically this entry was worth looking at. But /usr/local/psa/bin/repair --restore-vhosts-permissions didn't solve the problem.
2.) I found a similar problem in the discussion board but the approaches they took weren't successful in my case.

Due to the fact that the file manager worked before the rollback of the database and the major upgrade, I think there might be a connection.

From my point of view the permission settings should be right. Other domains using exactly the same permissions and they are working fine.

# ll /var/www/vhosts/system/domain.com/
total 20K
drwxr-x--- 2 root psaserv 4,0K 24. Jun 02:13 conf
drwxr-xr-x 2 root root 4,0K 8. Jan 2014 etc
drwx------ 2 psaadm root 4,0K 24. Jun 03:43 logs

[Code] ....

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Plesk 12.x / Linux :: Changing Email Address On User Account - Internal Error

Jul 17, 2015

When I change an email address on a user's account I get this error?

Code:

Internal error: mailmng-mailname failed: Unable to open dir /var/qmail/mailnames/mydomain.com/stevebrown/@attachments: No such file or directory System error 2: No such file or directory

Message mailmng-mailname failed: Unable to open dir /var/qmail/mailnames/bullochrec.com/stevebrown/@attachments: No such file or directory System error 2: No such file or directory
File Agent.php
Line 243
Type PleskUtilException

Using Cloudlinux 6.6 and Plesk 12

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Plesk 11.x / Windows :: 500 Internal Server Error

May 22, 2014

My site is showing 500 internal server error. I use classic ASP. How to enable custom error on the server? I use Plesk 11. With Plesk 9.5, it will automatically show up on the server.

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Plesk 11.x / Linux :: 11.5 Roundcube Webmail - Connection To Storage Server Failed

Jul 1, 2013

I am having the problem that with certain domains when they try to login in to webmail they ares seeing:

Connection to storage server failed.

Under the login windows and they are now allowed access.

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Plesk 11.x / Windows :: Page Cannot Be Displayed Because Internal Server Error Occurred

Apr 17, 2014

I have this error.

HTML:
<?xml version="1.0" encoding="UTF-8"?>
<!--
For more information on how to configure your ASP.NET application, please visit
http://go.microsoft.com/fwlink/?LinkId=169433
-->
<configuration>
<configSections>

[Code] ....

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Plesk 12.x / Linux :: RoundCube Password Change Plugin Not Working And Sieve Server Down

Sep 20, 2014

So, the thing is that I have Parallels Plesk 12 installed on my server running on Ubuntu 14.04. The webmail we are using is roundcube and it has a plugin that allows users to change their passwords. Theoretically the plugin connects to psa database using poppassd. Aaand it almost works, because when you try to change the password and you enter the current password it detects it as good, but it tries to apply the new password it fails.I found this info but it didn't worked for me: URL....

On the other hand, when I open the "Filters" tab i get an "Unable to connect to sieve server".

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Plesk 11.x / Windows :: Internal Server Error 500.0 When Upload Database Backup File

Dec 23, 2014

I'm having a problem with Plesk Panel 11.0.9 update #64. All other page running perfect. But when I go to "Backup Manager --> Database Backup Repository --> Upload Backup File" then Plesk Panel show error: Internal Server Error 500.0.

On server, it show detail below: .....

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Plesk 12.x / Linux :: Internal Error - Unable To Find Service Node For Web Service On Domain With ID 5

Jun 15, 2014

Clean install on openSUSE 13.1

After deleting a domain, we got the following error which rendered the panel useless.

Internal error: Unable to find service node for web service on domain with id=5
Message Unable to find service node for web service on domain with id=5
File PhDomain.php
Line 1402
Type PleskDBException
Go To Previous Page

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Plesk 12.x / Linux :: Webmail Is Showing 500 Internal Server

Jun 25, 2015

I was following this tutorial to resolve the 500 internal error I get when I visit webmail.example.com and it says:

Ensure that the '/var/www' is not a symlink to any other directory# ls -ld /var/www lrwxrwxrwx 1 root root 14 Oct 24 11:14 www -> /mnt/data/www/.You need to remove the symlink and change the vhosts location by using the transvhosts.pl utility: ​when I run the above command, it gives me this: ls -ld /var/www drwxr-xr-x 9 root root 4096 Jun 18 02:58 /var/www ​this means I have a symbolic link ? how can I delete it ? and if I delete it will it effect anything?

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Apache :: Configuration Error Causing Internal Server Error

Oct 10, 2012

- Apache version : 2.2.21
- operating system : MAC OS Lion Server
- mod_ssl : 2.2.21

I have a certain area on a homepage which is protected by an .htaccess file. The code of the .htaccess file is the following:

Code:

AuthType Digest
AuthName "Password Required"
Options +Indexes
# code for HTTPS
RewriteEngine On
RewriteCond
%{SERVER_PORT} !^443$
RewriteRule (.*) https://%{SERVER_NAME}%{REQUEST_URI}
Require valid-user

Usually everything has been working fine with this .htaccess-file until today. There hasn't been any change on the system.

If you click on the hyperlink to the restricted area the login window appears where you need to type in your username and a password. After typing in these data the following message appears in the browser:

500 Internal Server Error

The server encountered an internal error or
misconfigruation and was unable to complete your request. (…)

The apache error log file contains the following message:

Request exceeded the limit of 10 sub request nesting levels due to probable configuration error.

Use 'LimitInternalRecursion' to increase the limit if necessary.
Use 'LogLevel debug' to get a backtrace.

The increase of the LimitInternalRecursion does not solve the problem. So I switched the LogLevel in the httpd.conf file from warn to debug and looked again on the entries of the error log.

The following appeared (I have replaced ip addresses, usernames and URL by xyz or <URL>) :

Code:

[error] [client xyz]
mod_digest_apple: Client is using a nonce not issued by this server for this context:/rb/Vorlesung/WS12/Downloads/, referer:
http:<URL>

[Code] ....

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Plesk 12.x / Linux :: How To Add Plugin For Roundcube

Oct 24, 2014

How to add a plugin for Roundcube?

I have added this in /usr/share/psa-roundcube/config/config.inc.php, however was nothing changed.

$rcmail_config['plugins'] = array(
'archive',
'managesieve',
'zipdownload',
'new_user_dialog',

[Code] .....

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Plesk 12.x / Linux :: Roundcube Does Not Work

Dec 11, 2014

I installed Roundcube in Plesk 12 through the link: URL....But it doesn't work. I adjusted the mailsettings for a domain to use Roundcube. With the fresh created emailaccount and you click on the webmailicon, it loads the following url but the page does not exists: URL....Aren't there any instructions for using RoundCube with Plesk? After adding Roundcube as an component are there more steps involved to get Roundcube up and running with plesk?

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Plesk 12.x / Linux :: ActiveSync With Roundcube

Jul 15, 2015

I am trying to configure some type of activesync component with my roundcube install on my plesk 12 box. I downloaded the activesync plugin, enabled it, and get a "your server does not support annotations or meta data" message.

I have also looked into Z Push but wasn't sure the route to go. According to the uservoice forums, plesk states activesync for roundcube is "planned" but it's been planned since 2013.

All of my packages and software is latest versions (via plesk updates) as well.

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Plesk 12.x / Linux :: Roundcube On IOS 7 (Safari)

Jun 19, 2014

I can't open Roundcube in Safari (iPad and iPhone) but on Chrome for iOS it is possible to open it. (https://webmail.domain.com)

"Safari kann die Seite nicht öffnen, da die Netzwerkverbindung unterbrochen wurde." (This was existing in Plesk 11.5 too)

Debian 7, MariaDB 5.5, plesk 12.0.18 MU4

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Plesk 11.x / Linux :: Roundcube Can't Connect To MySQL

Oct 5, 2013

With one from another server. Now roundcube does not want to connect to mysql anymore, i tried to edit this :

line:$rcmail_config['db_dsnw'] = 'mysql://roundcube:randompassword@localhost/roundcubemail';

i then used a MD5 generator to input the hash in the password field of the roundcube user in mysql, with no luck...I even tried to delete roundcube user from mysql, then remove psa-roundcube, then go through the plesk update manager and install roundcube again, did not change nothing, it didn't even create the roundcube user.

Is there anyway i can reinstall roundcube from scratch?PPP 11.5 up to date on ubuntu 12.04

Code:

[05-Oct-2013 14:03:54 +0200]: DB Error: _doConnect: [Error message: Access denied for user 'roundcube'@'localhost' (using password: YES)]
[Native code: 1045]
[Native message: Access denied for user 'roundcube'@'localhost' (using password: YES)]

[code]....

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Plesk 11.x / Linux :: Roundcube Attachment Size

Jul 16, 2014

PRODUCT, VERSION : Parallels Plesk Panel 11.5.30

MICROUPDATE : 11.5.30 Update #47, last updated at June 11, 2014 03:26 AM

OPERATING SYSTEM : CentOS 6.5 (Final)

PROBLEM DESCRIPTION
-------------------------------
Need to increase round cube attachment size

STEPS TO REPRODUCE
----------------------------------

i need to increase round cube attachment size. i'm unable to find installation folder. How to increase attachment size

ACTUAL RESULT
-----------------------
Attachment size should be less than 5MB

EXPECTED RESULT
-----------------------------------
Attachment size allows upto 50MB

ANY ADDITIONAL INFORMATION
--------------------------------------------------------------
increased size in Tools & Settings > Server-Wide Mail Settings > Maximum message size

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Plesk 12.x / Linux :: Webmail - Roundcube Not Working

Aug 18, 2014

I installed PLESK12 (or better: I installed the distributed Debian-Image from my hoster) onto my server. Everything works fine as always - except webmail. I did the following:

- in the general webmail properties, I deactivated Horde. roundcube was active and still is (also tried to activate it again)
- I also activated roundcube as webmailer in the hosting itsel.
- tried to open webmail.mydomain.com --> site not found. I added a mail-adress and tried to use the icon to the webmail --> site not found.
- I restarted the server (maybe deactivation Horde did some stuff there...)... no changes.

PLESK 12 (latest update), running on Debian 7.6 ....

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