How To Contact HostDime's Management? Having Horrible Times
Apr 30, 2008
how to contact hostdime's management? Because I can't get any answer that works for me from hostdime hosting and "no" answer from instantcpanellicense..
I am in a very bad situation now.. I did a special agreement with Hostdime's external cpanel seller brand instantcpanel and they don't reply my tickets since 5 days. I am not sure what to do.. My due date has arrived, I need to cancel some licenses, I need some new ones. Also they have removed my special promotional code without telling me!
I have 3 big problems will leave me in some legit sanctions but I am sure they don't care of me. I am willing to pay the problematic payments again Hostdime that's no problem.
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Apr 20, 2007
I have a vps at ifasthosting and it was having problems for the beginning now they completely disabled my account and vps without ANY NOTICE! This creates a big problem for me as I have many live sites on that vps and they are the cause of it!! I never got one email telling me anything or why or what was going on... I have sent them 2 emails in the last hour... What do you guys think I should do?
I obviously need to first figure out whats going on but what after that will I be able to get a back up of my files?
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Aug 28, 2008
I have signed up for wht on good word from a friend that this is "the place to be" when it comes to knowledge of all things web development and hosting. But I also come with sincere warning. If you have come across fastnext.com (which as i have just learned through a mistake in their ticket system used to be hostony) then steer clear. I have been waiting for a response from them on the most ridiculous thing for just over 5 hours now. Apparently when I am trying to download some backup files via ftp the firewall is banning me. They have told me in my ticket that I have now been whitelisted however this does not ring true when I can still not connect to even my mail server. I have had this issue with numerous members who have all been dilligently sending me traceroute reports showing the same thing. My site is a social networking page and apparently when you check your profile too many times or gasp! try to upload or download via ftp. The firewall blocks you. Also they have a ridiculous report to a supervisor link in your ticket that states it will "punish" the tech who is not helping you? I know you guys are from ukraine but what are you going to do to ivan for not helping, send him to a gulag?
I just want you to get me access to my bloody server. Seriously Ive been having issues with them intermittently since day one but not as bad as this morning. And oddly enough I powered down all network equipment on my local area network and forced an ip change through my isp and still cannot get past the 10th hop into chi.fastbighost.com which is not a good thing. I will be moving hosts next month but have not told them this as other stories lead me to believe they may be unprofessional enough to block my access for the remainder of my term therefore hours of work stay on their server unreachable to me. My last backup was before a two day binge of coding work and I just want to get it onto my hard disk to move to a new host. Seriously just do some research and ignore those paid for affiliate sites that have hundreds of "reviews" stating how great they are. dig deeper you will see.
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May 17, 2007
Everything was fine a until a day or so ago.. The server went down and I asked Otto, the owner why it was down. He says it was hacked and the hard drive was corrupted. All my files were lost. So I figured yeah I didn't back up... my fault.. But he said he secured the server when I got it so part was his fault and he admitted it. So he says he'll make a new one with LXAdmin for free as an upgrade since he screwed up... Well now here today, the new server is totally down and I can't access it at all and he's not responding to my messages. So I lost my work for clients and I lost my own personal sites and the money from the people I was hosting. His service was horrible and I wouldn't recommend him to anyone.
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Jul 1, 2007
My vps has been down all weekend. The stellar support team of Bob, Clide, and Ann has been of no help. They tell me to wait as we look at your problem, the tell me my problem has been escalated, to the higher level of support (who also seem to be Bob, Clide, and Ann), who have told me everything is fixed now (it isn't) and now immediately close any tickets I start, leaving no response.
Is this the normal experience with virpus? Do I need to change hosts?
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May 2, 2008
I signed up for a VPS Land server over a week ago, and everything worked great for the first week. I then began having issues where the server would crash and I would then be stuck at this error:
"System could not log you on. Make sure your User name and domain are correct, then type your password again. Letters in passwords must be typed using the correct case."
Over the last 4 days or so this error has continued to plague me, and after multiple support tickets their only solution was to "Buy more RDP connections" as I was using 2, one for myself, one for my employee to use. I bought 2 more connections for $5 as they recommended and it did NOT fix the problem. In fact, since about Wednesday I've been completely locked out of the server and my support tickets have basically been replied to with:
"We can logon to your box no problem, please email us back if you continue to have issues."
Well, of course, since I'm locked out of the box, I emailed back asking if there is ANYTHING I could do to get it working, as I am losing $200/day in employee fees while he cannot work.
My replies go unheard, and I continue until late Friday night to be completely locked out of the server and my support tickets go unanswered.
I realize that I'm only paying for a cheap $30 a month VPS, but I need this to be reliable. I'm being treated as if I'm completely unimportant and now and I have lost several day's work and employee fees because of this. I even asked if I could pay more to get better service and my emails go unanswered.
I NEED a reliable VPS and cost at this point is no object. With the money I have lost while using VPS Land's HORRIBLE unreliable service I could have had a dedicated box from a real host that actually cares about whether or not it's customers are getting screwed.
I can't logon to the box and they act as though I'm lying.
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Nov 27, 2007
Pings with 800 byte packets are going through fast and with 0% loss, but http requests, remote desktop, and basically anything more complex than a ping is incredibly unstable and laggy. It can't be a server problem as it's happening on all the servers on a particular network. It's not DNS issues because direct IP connections still have the same issues. What could cause this?
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May 30, 2008
I can't believe the hours of BS I had to go through with Godaddy hosting to get a subdomain to work. Their online "help" is horrible, incorrect, and incomplete.
For people who may have this problem, here's what I had to go through:
You can go into "Domain Management" and "Add a Subdomain" and have it point to a specific directory. Fine. That's all well and good, but that in itself does nothing and their help implies that's all you have to do and you're set, boom you have a subdomain. Not so fast.
You have to go into your "DNS Manager" and add a CNAME record with the same name as your subdomain and have it point to @. So apparently you have to change the DNS first so web browsers recognize the subdomain and get redirected to your host, then the domain management "subdomain rule" kicks in and it knows to go to a certain directory.
The funny part is the customer cervice person knew none of this. He kept insisting I had to add an A record, obviously just reading from a script. And even if I did have to mess with my DNS settings to enable my subdomain why wasn't this in the "help" on your website? Unbelieveable.
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May 5, 2009
we've been testing CentOS 5.3 on Intel DG35EC board (G35+ICH8+82566 Gb NIC), and found that the write speed out of 7200rpm SATA-II drive, connected to on-board ICH8 controller, is consistently under 10MB/sec which is quite horrible!
the same set of hardware can get 100MB+/sec transfer rate with Debian 5.0 and FreeBSD 7.1, just not the CentOS5.3! it doesn't matter whether AHCI mode is selected in BIOS or not, and of course BIOS has been updated with latest version.
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May 8, 2008
the matter is kind of important and i dont want to discuss it in this thread, but i could not find a contact e-mail on the website. only phone numbers. so I know eurovps people are on this site, can one of them pm me and we can get in contact?
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Nov 5, 2009
I have presale questions, but Ecatel support not answer.
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Mar 3, 2009
looking for any kind of help on how to contact spamhouse. They have banned IP addresses that m using on my server, and ve been trying to contact them for 4 months already to resolve this issue and got no response.
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Jul 25, 2008
anybody here work for serveraxis?
if so. i need to talk with him really fast.
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Oct 12, 2007
how to contact Teleglobe? I have sent a message to hostmaster@teleglobe.net already, waiting if someone answers. Their node in Hongkong is working like crazy. Traceroute from the US to my country shows up to 3800ms, meanwhile it's around 250-300ms usually
9 if-3-0.core1.HK2-HongKong.teleglobe.net (116.0.93.17) 198.109 ms 198.059 ms 198.124 ms
10 * ix-4-7.core1.HK2-HongKong.teleglobe.net (216.6.95.6) 3878.938 ms 3850.810 ms
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Jul 30, 2006
I'm having trouble with dreamhost at the moment. From 7pm PST my site was down and it is till now which is 10 hours and i'm losing money
I've message them 4 time throught the support email thing but they haven't replied.
the problem i'm having with my website strange, i get this error message
Service Temporarily Unavailable
The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.
but if i press refresh it does the job, some of the content inside work but some does and it will give you that text again. Anyone suggest what is the reason for this? My other friend who are hosted with dreamhost are fine but accept me. maybe it's on a differnet server that's why but if my site is down i'm expecting to lose around 300usd .
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Jul 23, 2009
Does anyone have an Global Crossing contact?
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Jul 2, 2009
Does anyone have specific contact information for apple.com or mac.com postmasters? I've tried the standard postmaster/hostmaster addresses at both domains, with no response/autoresponders, etc. One of the IPs in our servers seems to be blocked, but can't find anywhere how to contact their postmaster.
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Jan 18, 2009
Does, by chance, a SteadCom representative visit this forum?
The problem: I can't receive a new password to the client area (no email is sent from SteadCom after I use 'forgot password' feature), the VDS I had is I suppose suspended and I have no means neither to access the user cpanel to pay/renew, nor to use live talk with support - the link on the site does nothing.
Voice communication isn't an option.
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Nov 22, 2008
Anyone have an IM contact for Virpus Networks?
I have Ken on icq but he is n/a.
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Jun 11, 2008
We have been dealing exclusively with Dell, but are looking into HP as well now. How aggresive can they be in their pricing? At what price volume will they start to be very aggresive?
Does anybody has a good HP sales contact that they can share? Looking for 50-100 of their lower end server (DL120).
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Apr 5, 2008
Is anybody able to get me in touch with Poundhost ? We can't seem to log on to the customer portal - and nobody are answering the phones there. Our server has been down for almost an hour now - I need somebody done immediately.
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Oct 13, 2008
Anyone have any alternative wiresix contact data? I have a ticket open with them marked "urgent" and haven't had a response in over an hour. It should be noted this is very unlike them.
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May 7, 2008
I was along time customer of Hostnetway. And as you may know, they been gone for long time now. Most of my sites were still up on their servers so I stayed hoping they would come back. I lost one site's database somehow. But figured I could rebuild and be ok.
Well they haven't came back. So I moved my sites to new host. But I am still getting billed by hostnetway auto billing. There is no contact avenue open to contact them to cancel.
What shold I do? Do I call my lawyer and have them look into taking this to courts? I refuse to keep paying for a service that mysteriously has no owner, no services, no customer support, and no way out.
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May 21, 2007
Should I contact the host or the registrar if the two are separated?
I've received a lot of blog spam lately where someone seems to have hacked certain setups of Joomla that also have a wordpress blog and then installs landing pages for his spam in the wordpress blog. Granted the person on the other end of my complaint is innocent but I just want the frickin Spam to stop.
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May 16, 2008
When we try to browse domain.com get below error.
==============================================
CWebsite.GetWebServerName error '80040403'
Unable to get web server name. Please try again or contact support.
/interfaces/standard/SiteProperties.asp, line 139
==============================================
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Jun 8, 2008
Suddenly Apache started acting weird, I rebooted the server, Disabled suexec, and a lot more thing to make it work..
But I'm not able to figure it out.
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Jan 23, 2007
i have problem in SSH if i want to restart it its say:
sshd has failed, please contact the sysadmin
can any one tell waht i do?
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Jun 20, 2007
My Webhost suddenly does not allow php contact forms! Instead, they expect me to change all forms on 16 sites hosted by them to use a phpFormMail solution they provide. It's a real hassle.
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Jul 23, 2007
Sometime, my server returned this error:-
MailEnable: Message delivery has been delayed.
Message is waiting at xxx.xxxxx.xxx for delivery to e.mx.mail.yahoo.com.
Reason: Mail Server for yahoo.com could not accept your email at this time. MailEnable will keep trying to deliver this message and will notify you of any progress.
After a while, then i could telnet to e.mx.mail.yahoo.com port 25. Sometimes it can't.
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Jun 10, 2007
httpd has failed, please contact the sysadmin
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Jun 8, 2008
I am trying to get a hold of the abuse department of Layered Technologies. They host a splog which is continually ripping my content - takes the content down after a complaint - just to publish it again after a few hours.
I only have sales@layeredtech.com - and even so they promise to forward the request - the latest rip is from yesterday evening and still on the other site.
I really like to have this resolved.
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