Serveraxis Contact
Jul 25, 2008anybody here work for serveraxis?
if so. i need to talk with him really fast.
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How About Serveraxis
Apr 10, 2007I would like to know if someone has experiences with serveraxis. Are their Xen VPSes working well?
I need fast VPSes with at least 512M RAM Guaranteed, while I don't have a big buget. No more than $45/m for each.
I like Knownhost, but it's not that cheap. BuyAVPS is cheap enough, but it's still not that stable.
ServerAxis
Jul 18, 2007I've been with ServerAxis for over a year now and have been extremely pleased with them -support has been quick to answer the [very few] times I have needed them and downtime on Server Axis' end has been extremely low (There has been some on my server, but it was all my fault - mis-configured lighttpd daemon). In fact, the current uptime on my server is 112 days without so much as a reboot. Their plans are reasonably priced and they just added self service tools such as remote console and automatic OS reload.
The one thing I would like from them would be more options - if I need extra disk space, the only way is to add it is by going up to the next plan, which will include additional memory and a higher share of CPU time [I believe]. Similarly, the only way to add bandwidth is to just go over and pay $.25/GB. I would prefer is that could be bought more in bulk. Right now all of their VPSes are either 200 GB/mo or 10mbit unmetered, which has a large price jump - nothing in between.
Overall, I am very pleased with ServerAxis - they are a quality host with reasonable prices.
36 Months With ServerAxis
Mar 8, 2009Well I have to say to begin with, I never expected to be with one provider for so long. My sites are low volume enough that it would be a waste for a full dedicated server, but I wanted the control that a VPS provided.
Four or five years ago, when I first started trying to find a VPS, I floundered. Fpund more problems, and slow unreliable servers. I averaged about 3 host a year during that time. It was at this time I started reading about XEN, and the concept of it's method of virtualzation intrigued me, so I started searching for a host that offered this type of VPS.
My first experience was a big let down. Not really sure what the problem was, and cannot remember the name of the host, but that server was extremely slow.
It was then that I came to WHT and found the VPS offers here. There I saw an offer by ServerDave, signed up only to find there was a waiting list for new VPS. It originally took about a week (to my initial disappointment) to get provisioned. The VPS had 1 gig of ram allocated that was almost unheard of at the time. As soon as I started setting up I could tell the difference in speed and responsiveness.
I did have one problem, contacted support about it, and it was fixed within a couple of hours. Turned out to be a php misconfiguration. That was the last problem I ever had with my VPS. All my other contacts with support has just been a few general questions, and of course once to upgrade to a new VPS (newer OS) wich they provided me more than enough time to complete my move.
For most of the time, the only graphs they offered were network graphs, but just recently they have performed an upgrade and the graphs now chart - cpu - disk utilization - along with the network charts.
For a control panel I chose DirectAdmin, which I now love. And 5 dollars a month is a great price for it.
Uptime has been terrific. In my three years, my server has only gone down about four or five times for a short time. These all were for upgrades that was well announced before the downtime which was usually just a system reboot for a kernel update.
I use CentOS, and they do auto yum updates which makes it nice. I update my server software manually through directadmins custombuild scripts.
They do have another control panel for auto OS reloads, but this of course does not install your control panel. This is why when I moved from CentOS 4 to CentOS 5 they provisioned another VPS for me (free of charge).
All in all this company has been a pleasure to work with. I look forward to the next 3 years with them.
ServerAxis - Signing Up
Jul 22, 2007I've read great things about ServerAxis both here and in other venues. However, it seems that they require a picture of a credit card upon signing up.
I've been shopping online for many many years and have never heard of this kind of requirement. I'm pretty uncomfortable doing this, and I don't really see the purpose. Even when you shop at a brick and mortar store, they don't take pictures of your credit card.
I can understand the ultimate goal in curbing fraud, but as I mentioned, this seems like a pretty strange requirement.
Has anyone had problems after having given SeverAxis a photo of your credit card?
Serveraxis 36 Month Review
Apr 21, 2009I've now been with Serveraxis for nearly 36 months and will make this fairly short and sweet - my experience with Serveraxis has been great. Uptime has been excellent with the vast majority of downtime coming from things such as a simple reboot for kernel upgrades. I think in those three years there have only been two cases of unscheduled downtime. Both times Serveraxis kept it's clients well informed and the downtime wasn't major - I believe due to hardware failure. There has been no unscheduled downtime for the past two years on my server, both of those cases were quite a while ago.
Their prices are very reasonable (and have even gone down once or twice) and the few times I've needed support they have been very responsive. They have also increased the amount of bandwidth and disk space multiple times at no additional cost to it's clients during the three years I have been with them.
On the whole, I think Serveraxis is phenomenal for users that just want an unmanaged VPS with rock-solid uptime and a great company behind them.
ServerAxis 36 Month Review
Mar 24, 2009Well I have to say to begin with, I never expected to be with one provider for so long. My sites are low volume enough that it would be a waste for a full dedicated server, but I wanted the control that a VPS provided.
Four or five years ago, when I first started trying to find a VPS, I floundered. Fpund more problems, and slow unreliable servers. I averaged about 3 host a year during that time. It was at this time I started reading about XEN, and the concept of it's method of virtualzation intrigued me, so I started searching for a host that offered this type of VPS.
My first experience was a big let down. Not really sure what the problem was, and cannot remember the name of the host, but that server was extremely slow.
It was then that I came to WHT and found the VPS offers here. There I saw an offer by ServerDave, signed up only to find there was a waiting list for new VPS. It originally took about a week (to my initial disappointment) to get provisioned. The VPS had 1 gig of ram allocated that was almost unheard of at the time. As soon as I started setting up I could tell the difference in speed and responsiveness.
I did have one problem, contacted support about it, and it was fixed within a couple of hours. Turned out to be a php misconfiguration. That was the last problem I ever had with my VPS. All my other contacts with support has just been a few general questions, and of course once to upgrade to a new VPS (newer OS) wich they provided me more than enough time to complete my move.
For most of the time, the only graphs they offered were network graphs, but just recently they have performed an upgrade and the graphs now chart - cpu - disk utilization - along with the network charts.
For a control panel I chose DirectAdmin, which I now love. And 5 dollars a month is a great price for it.
Uptime has been terrific. In my three years, my server has only gone down about four or five times for a short time. These all were for upgrades that was well announced before the downtime which was usually just a system reboot for a kernel update.
I use CentOS, and they do auto yum updates which makes it nice. I update my server software manually through directadmins custombuild scripts.
They do have another control panel for auto OS reloads, but this of course does not install your control panel. This is why when I moved from CentOS 4 to CentOS 5 they provisioned another VPS for me (free of charge).
All in all this company has been a pleasure to work with. I look forward to the next 3 years with them.
ServerAxis Disconnected My Server
Jun 26, 2008I have dedicated server with serveraxis.com for more than 2 years, no problem so far. I have there wordpress mu blog hosting (anyone can open wordpress blog there for free) + few e-commerce websites.
Yesterday I've got few complains about someone created spam blog [url] and sending spam emails promoting this blog. I've banned/disabled this blog (Note: we're moderating blogs on daily basis and removing spam blogs). What can I do else?
Later this day I've got message from abuse@serveraxis.com: "Server SO11316 has been disconnected due to multiple unresolved spam complaints." WTF?
I've sent them several emails explaining the situation that I nothing to do with spam emails and that I've disabled that blog few hourse ago.
Next day I've got response: "We can no longer host this server due the the massive volume of abuse complaints. We continue to receive abuse complaints regarding 208.68.209.13 even though the server has been disconnected.". IT'S EVEN NOT MY IP!
Server down for 16 hours!
Are those guys retarded? They even haven't checked spam email headers - there's nothing close to server IP address. If they were hosting wordpress.com and someone created blog on WP.com and spam the **** out of it - are they just shutdown their server. Or if you want shut down competitor website - you can just can send bunch spam email with their URL and serveraxis shut their server down.
Server down for 20 hours!
Please help! Need you advice what can I do? Sent them bunch emails - they are not responding. This blog hosting [url] just start became popular and I've got this present from serveraxis!
Email headers from complain I've got: ....
I Am Thinking Of Buying A Vps From ServerAxis
Nov 16, 2007I find the plans to be ok.
I would like to clear a few doubts before I buy a VPS.
Here are some of them:This is the kind of setup I am looking for. Debian/Ubuntu + Webmin + Virtualmin + Usermin (maybe) + LAMP + RoR (upgradability).
I want to host multiple websites.
I would appreciate if ServeAxis can set this up for me to start with. Atleast, OS + LAMP + Webmin + Virtualmin LAMP should be setup the with default options provided by most of the shared hosts (eg: Dreamhost). Virtual host, etc. should be enabled.
Is there a knowledgebase (wiki) where I can read up on how to do this. I am okie with managing a linux system (ui, terminal) but haven't had core experience using live server. I can follow instruction through manual etc. but I have no clue of best practices.
No Community for ServerAxis users? Is there a forum etc. for Serveraxis.com users?
I can't find information regarding installation etc. on your website. Please give me any pointers if there are on the website or a handbook for administration.
--
This post would have been apt in the ServerAxis forum (if there was one), if not then from what I have figured out here is where I can get a good response.
I have put up a request for the same at support & sales @ SA. Will post up updates when I receive them.
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