Ifasthosting HORRIBLE
Apr 20, 2007
I have a vps at ifasthosting and it was having problems for the beginning now they completely disabled my account and vps without ANY NOTICE! This creates a big problem for me as I have many live sites on that vps and they are the cause of it!! I never got one email telling me anything or why or what was going on... I have sent them 2 emails in the last hour... What do you guys think I should do?
I obviously need to first figure out whats going on but what after that will I be able to get a back up of my files?
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Jun 27, 2007
Are there any clients of ifasthosting?
I have a vPS and couldnt connect my SSH or reset my server about 72 hours and they didnt reply my ticket about 24 hours. also server's panels are down so i couldnt get backup.
Are there any person like me? My VPS has problems after they migrate thier node from Softlayer . I want to get my backup folder now but they arent replying me.
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Aug 28, 2008
I have signed up for wht on good word from a friend that this is "the place to be" when it comes to knowledge of all things web development and hosting. But I also come with sincere warning. If you have come across fastnext.com (which as i have just learned through a mistake in their ticket system used to be hostony) then steer clear. I have been waiting for a response from them on the most ridiculous thing for just over 5 hours now. Apparently when I am trying to download some backup files via ftp the firewall is banning me. They have told me in my ticket that I have now been whitelisted however this does not ring true when I can still not connect to even my mail server. I have had this issue with numerous members who have all been dilligently sending me traceroute reports showing the same thing. My site is a social networking page and apparently when you check your profile too many times or gasp! try to upload or download via ftp. The firewall blocks you. Also they have a ridiculous report to a supervisor link in your ticket that states it will "punish" the tech who is not helping you? I know you guys are from ukraine but what are you going to do to ivan for not helping, send him to a gulag?
I just want you to get me access to my bloody server. Seriously Ive been having issues with them intermittently since day one but not as bad as this morning. And oddly enough I powered down all network equipment on my local area network and forced an ip change through my isp and still cannot get past the 10th hop into chi.fastbighost.com which is not a good thing. I will be moving hosts next month but have not told them this as other stories lead me to believe they may be unprofessional enough to block my access for the remainder of my term therefore hours of work stay on their server unreachable to me. My last backup was before a two day binge of coding work and I just want to get it onto my hard disk to move to a new host. Seriously just do some research and ignore those paid for affiliate sites that have hundreds of "reviews" stating how great they are. dig deeper you will see.
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May 17, 2007
Everything was fine a until a day or so ago.. The server went down and I asked Otto, the owner why it was down. He says it was hacked and the hard drive was corrupted. All my files were lost. So I figured yeah I didn't back up... my fault.. But he said he secured the server when I got it so part was his fault and he admitted it. So he says he'll make a new one with LXAdmin for free as an upgrade since he screwed up... Well now here today, the new server is totally down and I can't access it at all and he's not responding to my messages. So I lost my work for clients and I lost my own personal sites and the money from the people I was hosting. His service was horrible and I wouldn't recommend him to anyone.
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Jul 1, 2007
My vps has been down all weekend. The stellar support team of Bob, Clide, and Ann has been of no help. They tell me to wait as we look at your problem, the tell me my problem has been escalated, to the higher level of support (who also seem to be Bob, Clide, and Ann), who have told me everything is fixed now (it isn't) and now immediately close any tickets I start, leaving no response.
Is this the normal experience with virpus? Do I need to change hosts?
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May 2, 2008
I signed up for a VPS Land server over a week ago, and everything worked great for the first week. I then began having issues where the server would crash and I would then be stuck at this error:
"System could not log you on. Make sure your User name and domain are correct, then type your password again. Letters in passwords must be typed using the correct case."
Over the last 4 days or so this error has continued to plague me, and after multiple support tickets their only solution was to "Buy more RDP connections" as I was using 2, one for myself, one for my employee to use. I bought 2 more connections for $5 as they recommended and it did NOT fix the problem. In fact, since about Wednesday I've been completely locked out of the server and my support tickets have basically been replied to with:
"We can logon to your box no problem, please email us back if you continue to have issues."
Well, of course, since I'm locked out of the box, I emailed back asking if there is ANYTHING I could do to get it working, as I am losing $200/day in employee fees while he cannot work.
My replies go unheard, and I continue until late Friday night to be completely locked out of the server and my support tickets go unanswered.
I realize that I'm only paying for a cheap $30 a month VPS, but I need this to be reliable. I'm being treated as if I'm completely unimportant and now and I have lost several day's work and employee fees because of this. I even asked if I could pay more to get better service and my emails go unanswered.
I NEED a reliable VPS and cost at this point is no object. With the money I have lost while using VPS Land's HORRIBLE unreliable service I could have had a dedicated box from a real host that actually cares about whether or not it's customers are getting screwed.
I can't logon to the box and they act as though I'm lying.
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Nov 27, 2007
Pings with 800 byte packets are going through fast and with 0% loss, but http requests, remote desktop, and basically anything more complex than a ping is incredibly unstable and laggy. It can't be a server problem as it's happening on all the servers on a particular network. It's not DNS issues because direct IP connections still have the same issues. What could cause this?
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Apr 30, 2008
how to contact hostdime's management? Because I can't get any answer that works for me from hostdime hosting and "no" answer from instantcpanellicense..
I am in a very bad situation now.. I did a special agreement with Hostdime's external cpanel seller brand instantcpanel and they don't reply my tickets since 5 days. I am not sure what to do.. My due date has arrived, I need to cancel some licenses, I need some new ones. Also they have removed my special promotional code without telling me!
I have 3 big problems will leave me in some legit sanctions but I am sure they don't care of me. I am willing to pay the problematic payments again Hostdime that's no problem.
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May 30, 2008
I can't believe the hours of BS I had to go through with Godaddy hosting to get a subdomain to work. Their online "help" is horrible, incorrect, and incomplete.
For people who may have this problem, here's what I had to go through:
You can go into "Domain Management" and "Add a Subdomain" and have it point to a specific directory. Fine. That's all well and good, but that in itself does nothing and their help implies that's all you have to do and you're set, boom you have a subdomain. Not so fast.
You have to go into your "DNS Manager" and add a CNAME record with the same name as your subdomain and have it point to @. So apparently you have to change the DNS first so web browsers recognize the subdomain and get redirected to your host, then the domain management "subdomain rule" kicks in and it knows to go to a certain directory.
The funny part is the customer cervice person knew none of this. He kept insisting I had to add an A record, obviously just reading from a script. And even if I did have to mess with my DNS settings to enable my subdomain why wasn't this in the "help" on your website? Unbelieveable.
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May 5, 2009
we've been testing CentOS 5.3 on Intel DG35EC board (G35+ICH8+82566 Gb NIC), and found that the write speed out of 7200rpm SATA-II drive, connected to on-board ICH8 controller, is consistently under 10MB/sec which is quite horrible!
the same set of hardware can get 100MB+/sec transfer rate with Debian 5.0 and FreeBSD 7.1, just not the CentOS5.3! it doesn't matter whether AHCI mode is selected in BIOS or not, and of course BIOS has been updated with latest version.
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