Is anybody able to get me in touch with Poundhost ? We can't seem to log on to the customer portal - and nobody are answering the phones there. Our server has been down for almost an hour now - I need somebody done immediately.
View 9 RepliesWe have been dealing exclusively with Dell, but are looking into HP as well now. How aggresive can they be in their pricing? At what price volume will they start to be very aggresive?
Does anybody has a good HP sales contact that they can share? Looking for 50-100 of their lower end server (DL120).
When we try to browse domain.com get below error.
==============================================
CWebsite.GetWebServerName error '80040403'
Unable to get web server name. Please try again or contact support.
/interfaces/standard/SiteProperties.asp, line 139
==============================================
I would like to use VoloMP mailing software to send can-spam compliant optin message through a dedicated server - can anyone recommend a host?
View 4 Replies View RelatedCan anyone comment on Poundhost and their new line of vps' they do
whats their networks like
Rapidswitch has their VZ(?) offering, while Poundhost has VMware, with Windows for free too.
Which one would you guys rather use/is more stable/etc?
I rent a server with PoundHost at 2008-5-30
they assigned me 4 IPs. 92.48.119.2-92.48.119.5.
from 2008-6-3 to 2008-6-9,bad speed. I am not sure it's PoundHost's Issues.but now normally.
another thing make me crazy.
maybe start from 2008-6-10,
my server can't access . because IP conflict.
then remove these IPs(92.48.119.2-5) from my server.
and re-assigned me another IPs.
first 4 Ips, can't bind.
some hour later, re-assigned me another 3 IPs.
still can't use. because these IPs also assgined to another servers.
just again another 3IPs again(3rd.)
uk's IP so expensive need some servers shared a IP? or PoundHost?.
until now, still not resolved. a little problem take more than 12 hours.
this is my worst server rent experience.
SoftLayer never like this,DediwebHosting and qala never like this.
ticket detail: .....
before order,I ask poundhost's sale,
he said can provide 64 and 128 IPs,
so,I create a order at 2008-10-11,
10-15 server ready,
I ask them,but in this time,
they said only provide 10 IPs,max 16IP.
I used it for vpn applications,no have enough IPs,can't do it.
so poundhost said can cancel the server.
I never use this server,but poundhost still no refundment,
I send mail to them,no any responses,
......
I was really bored with LINX problems at England and my current UK provider's (xx company) bad customer support, I started to look for another provider at EU. I know LINX is used nearly all England providers but the problem was only with 1 switch of them. Anyways..
While visiting wht pages unhappily with hope of finding a good provider and sending them mails which I've founded, days passed with no luck.. After a few days I've mailled poundhost ( www.poundhost.co.uk ) and they've returned me in 5 or 10 minutes not sure while I was hopping to see a reply tomorrow or next week which we saw at other providers
Matthew, answered my all questions carefully and gave me whatever I want. I didn't have too many servers but he replied me as I was planning to move 50-60 servers to them I was very happy that I couldn't stop asking whatever I wanted to know to him and got my replies again carefully and they were handled professionally.
Now he gave me some VERY special deal and I am using them at this time! Personally, working with nearly all UK and DE providers, I never saw faster reply time for mails and tickets sometimes you get reply before clicking another link If you really want to feel special, go with PoundHost!
Shortly;
PoundHost? - Best EU provider that I saw in my 6 years IT life..
Im currently with poundhost
i have some colo servers with them
they have gone down 3 times over the last week
2 DDOS attacks and 1 router/exchange issue
I called them up and they reckon they get 1 DDOS some weeks, and other weeks have none
However, when another server is getting a DDOS attack, i dont want my server to go down.
I take it the network pipe is being flooded, and thats why websites stop responding.?
so i called rapid switch, they reckon if they get a DDOS attack, it just takes down the one server, and not everyones elses
(really annoyingly long detailed review incoming)
They have been exceptional for me. Not a second of downtime that wasn't my fault so far.
They offer OS reinstalls instantly for 30 quid or free with a 12 hour wait. This comes into play about two paragraphs down.
I had it originally loaded with Windows, because I was planning on playing around with some ASP. They gave me the server with a default password of something that you all pretty much would guess on the first try and RDP open to the world: when I got it, it was already heavily infected. OS reload took less than half an hour. Played with it for half a month, ASP got boring. FreeBSD time. Speedtests easily went over 100mbps (looks like each host is a gigabit/dual gigabit), it wasn't an overloaded node; always fast.
They don't officially support FreeBSD - it's not listed anywhere, and they don't support it. However, since it's ESX, I decided to ask if they could do a custom ISO and chose the free next-business-day install. They did it in less than one hour, and helped me troubleshoot when it went down (typoed something, user error) (this is 100% unmanaged too).
So far, they've been great. Tons of bandwidth, you can actually use it, non overloaded nodes, disk i/o has NEVER been a problem.
Another thing is fast ticket replies. On average, I see tickets answered in less than one or two minutes. No canned responses, always helpful. Almost all of my tickets were at obscene times - probably 3-5am their time. Responses were prompt and clueful.
Keep in mind this only costs ~$30/m USD - they have seriously dealt with a lot of my crap that they didn't have to, and I commend them for that.
Support: 10/10
Network: 10/10
Hilarity: 10/10 (deploying unpatched 2003STD with internet-facing remote desktop and generic/not randomly generated admin password)
Value: 100/10 (512MB + free Windows + free OS reloads + 2.5TB bw)
Reported hosted IP to mods.
Does anyone have experiences of what Poundhost are like to co-locate with?
Are they pretty friendly and fulfilling to your requests? Just wanting some general opinions of what they're like in the ways of co-location. I know their network is pretty solid but I've never co-located.
Wanting to offer some services within the UK but considering I live here myself I was thinking of co-locating rather than renting a server. Always wanted to but a lot easier to do so within the UK rather than the US!
I fear i've made a terrible mistake.
I'm currently a Poundhost customer and have been very happy with the service - my server has never been down yet and i've never had to contact them since setting the server up - it just works.
However, i've recently been offered a much better deal from Rapidswitch - a better server for quite a bit cheaper which as a personal customer with no budget makes a big difference.
I did think twice about moving from a provider I was happy with but have heard good things about Rapidswitch and their control panel is much better.
However, since placing my order it seems all they've had is network problems - they were completely down for hours last night, have had problems all day and are now down again. To boot, they said my server would be built in 24hrs and probably less but it's now nearly 30hrs and hasn't been built yet.
I'm really surprised and shocked that such a big provider with a good reputation has a single point of failure like this and doesn't have redundancy built in as well as hot swap spares and even spares from another provider.
It also seems their site and phone system are on the same backbone so that all went down too (and seems their monitoring is within their network so that doesn't register most of the outages).
Have I made a terrible mistake and this is the new Rapidswitch now it's been bought out or do you think it's just a bad week and they will get themselves sorted out and will return to 100% uptime?
Thoughts?
I have never done co-location before and I am very interested in it. Although a fair amount of my questions could be asked to PoundHost I preferred to ask here as I can get opinions too and more elaborate information probably. So if anybody wants to reply with some help, please do!
I am currently looking at Quater Rack Space (10U) at the following URL [url]
The first issue is a switch. The site states "1 x 100Mbit CAT 5 Feed" - I assume I would need to install a switch to share this connection between my servers, what sort of switches am I looking at here - do you have recommendations?
Another issue is power. Is there any typical number of servers I could put online with 3A, as well as my switch? I've actually been looking at buying servers from the USA and having them shipped to me (at [url]). The systems I'm looking at are the Core2Duos (SATA Enterprise and SATA cost effective at the moment). What custom build places would you recommend in the UK? If I did want to increase my power allocation, can PoundHost do this for me?
I was also after some opinions of PoundHost as a company - anyone have experience with their colo? A question I should really ask directly to them, but maybe people already know here: Are they able to increase my IP Address allocation? Can they increase my bandwidth to say, 20Mbit as required?
Are there any other UK colo that can compete with these prices for rack space?
How would their connectivity be to the USA? With my current setup, most of my dedicated servers are in the USA. To people here in Europe connection is fine to the USA. I'm just wondering how this would work in return from the connectivity of BlueSquare.
I was wondering about remote reboots. If I wanted to be able to make my own hard remote reboots instantly, can the likes of APC remote reboot switches be installed into my 10U space? The main problem really is my understanding of power distribution in a data center and how power is fed to my space.
Again - I'm grateful for any replies, feedback or recommendations because I want to ensure I start with a good service and a good company.
This morning BlueSquare/Poundhost sent out an email to all their customers, announcing a special deal to all current customers, that sounds great right? Sure, except the CC'd instead of BCC'd all of their clients in on the email.
Since then everyone who's email address stards with anything up to the letter B - around 100-110 addresses - received an email containing the ****** image with the message
Followed by this from BlueSquare:
Quote:
Earlier today an email was sent out to all customers providing details on a dedicated server special offer. Unfortunately this email was sent out using the CC field and not the BCC field. This was not a breach of security, but a genuine mistake on the part of the sender who was not aware of what had happened until the email had been sent, and as such the sender has been suitably reprimanded.
We realise the seriousness of this error and have now taken automatic steps to ensure this cannot happen again by limiting the maximum recipients on our outgoing mail server to a small number, as well as updating and limiting staff on the use of the mail list system.
We are aware that some of our more unscrupulous competitors may have already obtained a copy of this email list and may contact you in due course. If you do receive an unsolicited email, to reduce further unwanted spam, please use the unsubscribe option which they are legally obliged to include.
the matter is kind of important and i dont want to discuss it in this thread, but i could not find a contact e-mail on the website. only phone numbers. so I know eurovps people are on this site, can one of them pm me and we can get in contact?
View 5 Replies View RelatedI have presale questions, but Ecatel support not answer.
View 14 Replies View Relatedlooking for any kind of help on how to contact spamhouse. They have banned IP addresses that m using on my server, and ve been trying to contact them for 4 months already to resolve this issue and got no response.
View 7 Replies View Relatedanybody here work for serveraxis?
if so. i need to talk with him really fast.
how to contact Teleglobe? I have sent a message to hostmaster@teleglobe.net already, waiting if someone answers. Their node in Hongkong is working like crazy. Traceroute from the US to my country shows up to 3800ms, meanwhile it's around 250-300ms usually
9 if-3-0.core1.HK2-HongKong.teleglobe.net (116.0.93.17) 198.109 ms 198.059 ms 198.124 ms
10 * ix-4-7.core1.HK2-HongKong.teleglobe.net (216.6.95.6) 3878.938 ms 3850.810 ms
I'm having trouble with dreamhost at the moment. From 7pm PST my site was down and it is till now which is 10 hours and i'm losing money
I've message them 4 time throught the support email thing but they haven't replied.
the problem i'm having with my website strange, i get this error message
Service Temporarily Unavailable
The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.
but if i press refresh it does the job, some of the content inside work but some does and it will give you that text again. Anyone suggest what is the reason for this? My other friend who are hosted with dreamhost are fine but accept me. maybe it's on a differnet server that's why but if my site is down i'm expecting to lose around 300usd .
Does anyone have an Global Crossing contact?
View 6 Replies View RelatedDoes anyone have specific contact information for apple.com or mac.com postmasters? I've tried the standard postmaster/hostmaster addresses at both domains, with no response/autoresponders, etc. One of the IPs in our servers seems to be blocked, but can't find anywhere how to contact their postmaster.
View 2 Replies View RelatedDoes, by chance, a SteadCom representative visit this forum?
The problem: I can't receive a new password to the client area (no email is sent from SteadCom after I use 'forgot password' feature), the VDS I had is I suppose suspended and I have no means neither to access the user cpanel to pay/renew, nor to use live talk with support - the link on the site does nothing.
Voice communication isn't an option.
Anyone have an IM contact for Virpus Networks?
I have Ken on icq but he is n/a.
Anyone have any alternative wiresix contact data? I have a ticket open with them marked "urgent" and haven't had a response in over an hour. It should be noted this is very unlike them.
View 3 Replies View RelatedI was along time customer of Hostnetway. And as you may know, they been gone for long time now. Most of my sites were still up on their servers so I stayed hoping they would come back. I lost one site's database somehow. But figured I could rebuild and be ok.
Well they haven't came back. So I moved my sites to new host. But I am still getting billed by hostnetway auto billing. There is no contact avenue open to contact them to cancel.
What shold I do? Do I call my lawyer and have them look into taking this to courts? I refuse to keep paying for a service that mysteriously has no owner, no services, no customer support, and no way out.
Should I contact the host or the registrar if the two are separated?
I've received a lot of blog spam lately where someone seems to have hacked certain setups of Joomla that also have a wordpress blog and then installs landing pages for his spam in the wordpress blog. Granted the person on the other end of my complaint is innocent but I just want the frickin Spam to stop.
Suddenly Apache started acting weird, I rebooted the server, Disabled suexec, and a lot more thing to make it work..
But I'm not able to figure it out.
i have problem in SSH if i want to restart it its say:
sshd has failed, please contact the sysadmin
can any one tell waht i do?
My Webhost suddenly does not allow php contact forms! Instead, they expect me to change all forms on 16 sites hosted by them to use a phpFormMail solution they provide. It's a real hassle.
View 10 Replies View Related