Spam Complaint - Who To Contact
May 21, 2007
Should I contact the host or the registrar if the two are separated?
I've received a lot of blog spam lately where someone seems to have hacked certain setups of Joomla that also have a wordpress blog and then installs landing pages for his spam in the wordpress blog. Granted the person on the other end of my complaint is innocent but I just want the frickin Spam to stop.
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Apr 6, 2008
Need to trace this abuse complaint from AOL. They provided the server IP and spam email body, but no headers.
How can I go about tracing this on a cpanel box?
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Aug 5, 2008
I use a web developer using a reseller hosting account. One fine night I found one of my domains disappeared. Great agony at night hours because I very much fear it. Any way after hours of pathetic support chasing I got reply that "some one complained about spam through a lot of domains and mine was one and the domain was suspended. Now after receiving my support request they found it false and so on....
In all it was 5 days down. If some how, I haven't checked it, God knows how long might have been the downtime. I have some 60 domains.
Please advise and have your say on:
1) What regular precaution and check I should perform.
2) I have not received any email for suspension of domain. How to watch in such situation. I incidently checked the site and came to know about its status after some research.
3) My Host was very prompt then the domain registrar. The immediately informed me about the clean status of server use. And I was quite confident of my clean server as I have 10 years with various hosts.
So I request all of you, please must say something on the issue for the sake of people like me who devotedly follow this forum for their survival.
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Mar 27, 2008
I read a post with the same title dated in October 26. And I would avoid this hosting company. iWeb knowingly hosts scam websites run by an organized cybercrime group. One is get-itunes-today.com (64.15.143.9/get-itunes-today_com), and another is online-tvnetworks.com (64.15.143.9/worldwidetv_cyber/) "Knowingly" means that I have reported abuse to iWeb and that they have confirmed that at least one of them is hosted there. The person that I talked with is Francis Picard.
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Jul 26, 2008
what necessary documents do I need to file a complain about a hosting company for deleting my servers for no reason.
I will be failing a complain to Federal Bureau of Investigation, but I would like to know what kind of documents do I need to provide in this case.
I already have a lawyer that I used in other cases regarding other reasons, but I would like to know from you guys what documents are required.
I had over 200 clients on the server and they have deleted everything for no reason.
Never use this hosting company [url]
Paid him the money for the servers and in the next coupel of days he deleted all my 200 clients and my server.
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Sep 29, 2009
I did some independent contractor work for a friend starting a new branch of his business from mid-April to mid-July. I should have known better than to trust this "friend" as he is a snake and has not paid me for the work I did beyond the partial month of April. May/June/July bills are due totaling $3800.00 and he will not pay up. The middle of July was the last work I did for him and am no longer doing any of his projects.
As part of start-up and marketing a driver education program I created a website. I paid for the (generic, not associated with his business name) domain name, am the registrant, paid for the hosting, and full control the website. The website design and updating fees are part of the amount due, and I told him I would be happy to give him administrative rights to the website since I already had it up and running.
When he figured out he couldn't sneak behind my back and talk the web host service out of the access info, he was quite ticked off. Out came the gloves and he started a different domain name/website with someone else and they cried "copyright infringement" to the hosting company so my web site would be suspended. QUESTION: When the web host receives a complaint such as this, what is the proper procedure for handling it based on the DMCA and copyright laws? The host's site only has a statement in his policy about what to do if you are a target of copyright infringement. Common sense would tell me (although laws and common sense don't always go together) that as the customer of the hosting company, I should have been notified, given the opportunity to take down whatever they were objecting to, and then show the host that I did take the material off. I need to look into the Intellectual Property aspect of it, but that is not what I'm concerned about at the moment.
What rights do I have as the one getting bushwacked to have my website re-activated? Am I entitled to view all supporting documents? I have opened a support ticket asking why it was suspended 18 days ago, they responded with the emailed complaint (minus supporting documents) from the new web host, and didn't say what I needed to do to remedy the situation.
I intend to clear all of his stuff off my website and use it for another purpose, since I've already paid for the domain name and a year of web hosting.
The next step, after getting this website freed up again will be taking the deadbeat to conciliation/small claims court to collect the amount due with the assistance of an attorney. In our county if you appeal a judgement, it goes to district court and you have to have an attorney. I can see this guy with deep pockets financially beating me up for the fun of it. I can't afford to play that game.
Sorry this got long, but the moral of the story is: Do NOT trust friends who are snakes to others in business dealings...they will be a snake to you, too.
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May 8, 2008
the matter is kind of important and i dont want to discuss it in this thread, but i could not find a contact e-mail on the website. only phone numbers. so I know eurovps people are on this site, can one of them pm me and we can get in contact?
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Nov 5, 2009
I have presale questions, but Ecatel support not answer.
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Mar 3, 2009
looking for any kind of help on how to contact spamhouse. They have banned IP addresses that m using on my server, and ve been trying to contact them for 4 months already to resolve this issue and got no response.
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Jul 25, 2008
anybody here work for serveraxis?
if so. i need to talk with him really fast.
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Oct 12, 2007
how to contact Teleglobe? I have sent a message to hostmaster@teleglobe.net already, waiting if someone answers. Their node in Hongkong is working like crazy. Traceroute from the US to my country shows up to 3800ms, meanwhile it's around 250-300ms usually
9 if-3-0.core1.HK2-HongKong.teleglobe.net (116.0.93.17) 198.109 ms 198.059 ms 198.124 ms
10 * ix-4-7.core1.HK2-HongKong.teleglobe.net (216.6.95.6) 3878.938 ms 3850.810 ms
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Jul 30, 2006
I'm having trouble with dreamhost at the moment. From 7pm PST my site was down and it is till now which is 10 hours and i'm losing money
I've message them 4 time throught the support email thing but they haven't replied.
the problem i'm having with my website strange, i get this error message
Service Temporarily Unavailable
The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.
but if i press refresh it does the job, some of the content inside work but some does and it will give you that text again. Anyone suggest what is the reason for this? My other friend who are hosted with dreamhost are fine but accept me. maybe it's on a differnet server that's why but if my site is down i'm expecting to lose around 300usd .
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Jul 23, 2009
Does anyone have an Global Crossing contact?
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Jul 2, 2009
Does anyone have specific contact information for apple.com or mac.com postmasters? I've tried the standard postmaster/hostmaster addresses at both domains, with no response/autoresponders, etc. One of the IPs in our servers seems to be blocked, but can't find anywhere how to contact their postmaster.
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Jan 18, 2009
Does, by chance, a SteadCom representative visit this forum?
The problem: I can't receive a new password to the client area (no email is sent from SteadCom after I use 'forgot password' feature), the VDS I had is I suppose suspended and I have no means neither to access the user cpanel to pay/renew, nor to use live talk with support - the link on the site does nothing.
Voice communication isn't an option.
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Nov 22, 2008
Anyone have an IM contact for Virpus Networks?
I have Ken on icq but he is n/a.
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Jun 11, 2008
We have been dealing exclusively with Dell, but are looking into HP as well now. How aggresive can they be in their pricing? At what price volume will they start to be very aggresive?
Does anybody has a good HP sales contact that they can share? Looking for 50-100 of their lower end server (DL120).
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Apr 5, 2008
Is anybody able to get me in touch with Poundhost ? We can't seem to log on to the customer portal - and nobody are answering the phones there. Our server has been down for almost an hour now - I need somebody done immediately.
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Oct 13, 2008
Anyone have any alternative wiresix contact data? I have a ticket open with them marked "urgent" and haven't had a response in over an hour. It should be noted this is very unlike them.
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May 7, 2008
I was along time customer of Hostnetway. And as you may know, they been gone for long time now. Most of my sites were still up on their servers so I stayed hoping they would come back. I lost one site's database somehow. But figured I could rebuild and be ok.
Well they haven't came back. So I moved my sites to new host. But I am still getting billed by hostnetway auto billing. There is no contact avenue open to contact them to cancel.
What shold I do? Do I call my lawyer and have them look into taking this to courts? I refuse to keep paying for a service that mysteriously has no owner, no services, no customer support, and no way out.
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May 16, 2008
When we try to browse domain.com get below error.
==============================================
CWebsite.GetWebServerName error '80040403'
Unable to get web server name. Please try again or contact support.
/interfaces/standard/SiteProperties.asp, line 139
==============================================
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Jun 8, 2008
Suddenly Apache started acting weird, I rebooted the server, Disabled suexec, and a lot more thing to make it work..
But I'm not able to figure it out.
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Jan 23, 2007
i have problem in SSH if i want to restart it its say:
sshd has failed, please contact the sysadmin
can any one tell waht i do?
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Jun 20, 2007
My Webhost suddenly does not allow php contact forms! Instead, they expect me to change all forms on 16 sites hosted by them to use a phpFormMail solution they provide. It's a real hassle.
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Jul 23, 2007
Sometime, my server returned this error:-
MailEnable: Message delivery has been delayed.
Message is waiting at xxx.xxxxx.xxx for delivery to e.mx.mail.yahoo.com.
Reason: Mail Server for yahoo.com could not accept your email at this time. MailEnable will keep trying to deliver this message and will notify you of any progress.
After a while, then i could telnet to e.mx.mail.yahoo.com port 25. Sometimes it can't.
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Jun 10, 2007
httpd has failed, please contact the sysadmin
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Jun 8, 2008
I am trying to get a hold of the abuse department of Layered Technologies. They host a splog which is continually ripping my content - takes the content down after a complaint - just to publish it again after a few hours.
I only have sales@layeredtech.com - and even so they promise to forward the request - the latest rip is from yesterday evening and still on the other site.
I really like to have this resolved.
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Nov 28, 2008
Does anyone have contact info for the hetzner.de manager/supervisor? I am currently having an urgent issue that I would like to discuss with their manager directly but cannot find his/her contact info.
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Apr 30, 2008
how to contact hostdime's management? Because I can't get any answer that works for me from hostdime hosting and "no" answer from instantcpanellicense..
I am in a very bad situation now.. I did a special agreement with Hostdime's external cpanel seller brand instantcpanel and they don't reply my tickets since 5 days. I am not sure what to do.. My due date has arrived, I need to cancel some licenses, I need some new ones. Also they have removed my special promotional code without telling me!
I have 3 big problems will leave me in some legit sanctions but I am sure they don't care of me. I am willing to pay the problematic payments again Hostdime that's no problem.
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Mar 27, 2008
I would like to use VoloMP mailing software to send can-spam compliant optin message through a dedicated server - can anyone recommend a host?
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May 23, 2007
will time i restarted server,ssh don`t run
give me error
sshd status root 25754 0.9 2.3 23264 21592 ? S 08:54 0:00 /usr/local/cpanel/whostmgr/bin/whostmgr ./ressshd
May 23 08:54:13 part5 sshd: Stopping sshd failed May 23 08:54:13 part5 sshd: succeeded sshd has failed, please contact the sysadmin.
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